Home Instead (Walsall & Great Barr)
Old Bank Innovation Centre, 35-37 King Street, Darlaston,
Wednesbury
WS10 8DE
Pricing will vary depending on the individuals needs and is based on a minimum of one hours service. Please call for any pricing enquiries.
These prices are only a guideline, please contact Home Instead (Walsall & Great Barr) to find out the exact price for your requirements.
Home Instead (Walsall & Great Barr) has a Review Score of 9.8 (9.752) out of 10, based on 9 reviews in the last 2 years.
Over all time Home Instead (Walsall & Great Barr) has 45 reviews.
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're truly grateful that you entrusted us with your mum's care during such an important time. It means a great deal to know that she felt comfortable, unhurried, and well looked.We're also glad the app proved helpful in keeping you informed and supported, especially when it came to liaising with mum's GP.Should your mum return home, it would be our privilege to support her again. Thank you for your recommendation - it's the highest compliment we can receive.
5.0 out of 5
Thank you for your lovely compliments about the service we provide, it means so much that dad enjoys his visits. Its a pleasure to look after dad, the Care Professionals also look forward to seeing him!
5.0 out of 5
Thank you for the lovely compliments. Its wonderful to hear your wife received great care and had a lovely time. It's always a pleasure to see her.
5.0 out of 5
Thank you so much for your kind words! It truly means the world to us to hear how much your gran enjoys the care she receives from our team. We know how important continuity and trust are in care, and we're delighted that we've been able to provide that consistency for her. Your appreciation means a lot and for someone who understands challenges of the job. We're always here to support you and your family, and we're so grateful for your trust in us. If you ever need anything, please don't hesitate to reach out.
4.0 out of 5
Thank you for your thoughtful feedback. We are delighted to hear that our services are providing peace of mind and supporting your mom's daily needs, from medication assistance to personal care and community activities. We will explore the reasons behind her preferences and identify any areas for improvement.
5.0 out of 5
Thank you so much for your kind words! We are truly dedicated to providing the highest level of care, and it's heartwarming to know that our commitment to encouragement, support, and kindness is making a positive impact. It's our privilege to treat your mother-in-law like family, and we deeply appreciate your recognition of our efforts. Your feedback motivates us to continue striving for excellence.
5.0 out of 5
Thank you for your kind words! We're committed to providing friendly and helpful communication, and your feedback motivates us to continue delivering the best care possible. If there's anything more we can do for you or your husband, please don't hesitate to reach out.
5.0 out of 5
Thank you for your kind words. It is a pleasure to support Mum. Thanks again.
5.0 out of 5
Thank you so much for taking the time to share your feedback about Mum's care. We genuinely appreciate your kind words. We understand how crucial it is for Mum to have consistent and familiar faces attending to her needs. Your insights about her regular group of carers are valuable, and we're thrilled to hear that Mum is happy with their support. It's heartening to know that they have built a strong rapport with Mum and work seamlessly as a team. We completely acknowledge the importance of continuity in Mum's care, and we share your desire to have her regular carers attend to her as much as possible. While we strive to ensure Mum's preferred carers are assigned whenever possible, there may be occasional instances where scheduling constraints or unforeseen circumstances may require adjustments. Your feedback is immensely valuable to us as we continuously strive to enhance the quality of care provided to Mum. Thank you.
5.0 out of 5
Thank you for such lovely compliments about the service provided to your mum. I am really pleased to hear that this has enhanced her life and we are so overjoyed to hear that the service has supported the whole family. Thank you once again.
4.0 out of 5
Appreciate your lovely words for the service we provide. We strive upon delivering the best and ensuring we personalise and cater for the needs of the individual. Thank you!
5.0 out of 5
We are so grateful for your kind words and wish the best care for Mom as we all adore her so much!
5.0 out of 5
Thank you Terry for your wonderful, kind words. We are so pleased that you are happy with the service that your wife is receiving from Home Instead.
5.0 out of 5
Hello, thank you so much for leaving us a review. We are so pleased you feel this way and your father in law is happy with the service provided.
5.0 out of 5
We are thrilled to hear that you are having such a positive experience with Home Instead Walsall and Great Barr! Thank you for your kind words and feedback.
5.0 out of 5
Thank you for your kind words and lovely feedback. We are pleased to hear that Mom is looking forward to her visits with Home Instead and having an overall great experience.
5.0 out of 5
Thank you for taking the time to review us. We thoroughly enjoy spending time with Dad and being able to support you both.
5.0 out of 5
Thank you for your kind words. We are pleased that we have been able to support mom and dad. It has been a pleasure.
5.0 out of 5
It's been a pleasure to get to know Mum. Thank you very much for the kind words, I will be sure to pass on your comments to the team.
5.0 out of 5
Thank you Janette for your lovely review, we thoroughly enjoyed caring for Mom and Dad throughout the time we spent with them. We wish you all the best for the future and thank you again for all of your kind words.
The Review Score of 9.8 (9.752) out of 10 for Home Instead (Walsall & Great Barr) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Walsall & Great Barr) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
My name is Sonia and I am a Co-Owner of Home Instead Senior Care, Walsall.
I graduated in 2012 with BA Hons Degree in Health Studies. I was able to explore a collection of health-related issues to understand contemporary health and social care which first alerted me to this industry. After spending 5 years in banking I realised my desire to pursue my career in Health and Social was reignited and wanting to make a difference.
I hold a great passion for health and social care in my local community and the positive changes that can be implemented to elderly citizens. In addition to this, my personal experiences when growing up have guided me to ensure the delivery of exceptional quality and relationship led based care in Walsall for our clients through our compassionate and affectionate CAREGivers, acknowledging the importance of staying at home and enjoying home life.
Hi, my name is Suki, I’m the Co-Owner here at Home Instead Senior Care Walsall along with my wife Sonia. Prior to setting up the business, I have enjoyed a successful career in Business Banking for the last 10 years with a major UK Financial Institution.
It was here where I first discovered Home Instead and the difference that relationship led care makes to the lives of elderly people. Seeing the fabulous work of franchisees and CAREGivers over the years has given my wife and I the confidence to launch our business in our hometown of Walsall. We recognised the need for truly relationship led care in our area to support our elderly residents and to allow our CAREGivers to flourish under the guidance of an energetic and supportive team. Our mission is simple, to provide the finest quality care to our clients, which will allow them to stay at home happier, for longer.
Lisa is responsible for Client Experience. She started with us as a Care Professional and now works in our office, ensuring every Client and Care Professional is happy and progressing well with us. Lisa strives to provide the best, most person-centred care possible.
Kelly is our Compliance and Community Manager here at Home Instead. Starting as a Care Professional, Kelly has enjoyed providing the best quality care to those living at home. She is really excited to take that extra step to keep you happy and content at home.
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