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Home Instead (Walsall & Great Barr)

Old Bank Innovation Centre, 35-37 King Street, Darlaston, Wednesbury WS10 8DE
Home Instead (Walsall & Great Barr) Logo
Home Instead (Walsall & Great Barr) logo
Home Instead (Walsall & Great Barr), Wednesbury
Home Instead (Walsall & Great Barr), Wednesbury
Home Instead (Walsall & Great Barr), Wednesbury

Home Instead is an internationally recognised, market leading provider of domiciliary care services, which includes personal care, companionship, home-help and dementia care.

The ethos revolves around building strong, sustainable relationships between both clients & Care Professionals, to ensure that people are able to age gracefully and safely at home.

To achieve this, Home Instead ensure that all calls are for a minimum of 1 hour and Care Professionals are matched...  

Care Provided by Home Instead (Walsall & Great Barr)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £36

Pricing will vary depending on the individuals needs and is based on a minimum of one hours service. Please call for any pricing enquiries.

The price(s) shown are provided by the agency. Contact Home Instead (Walsall & Great Barr) for full pricing details and T&Cs.

Contact Home Instead (Walsall & Great Barr) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ranga Perera (Owner)

Home Instead (Walsall & Great Barr) Reviews (49)

9.7

Home Instead (Walsall & Great Barr) has a Review Score of 9.7 (9.684) out of 10, based on 11 reviews in the last 2 years. Over all time Home Instead (Walsall & Great Barr) has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from G P (Husband of Client) published on 1 April 2020 Submitted via Postal Card
Overall Experience

I have been impressed with the friendliness. I am fully aware that we are dealing with a difficult situation given the stubbornness of the client. I feel that we are making progress, all be it slowly. We will need to be taking the process to the next level in order to achieve the ultimate goal in dealing with the client's hygiene.

Reply from Sonia Dehal, Owner at Home Instead (Walsall & Great Barr)

Thank you for your feedback. We look forward to continuing to support your wife through this journey.

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Review from C H (Wife of Client) published on 19 March 2020 Submitted via Postal Card
Overall Experience

Very personable, polite and willing to help in all ways. No faults found at all.

Reply from Sonia Dehal, Owner at Home Instead (Walsall & Great Barr)

Thank you for your lovely comments. It is an absolute pleasure supporting your husband and pleased you are on board with us. Our team thoroughly enjoy spending quality with your husband.

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Review from C P (Wife of Client) published on 2 January 2020 Submitted via Postal Card
Overall Experience

The care that has been given to my husband is excellent and the support for me is second to none.

Reply from Sukhdeep Dehal, at Home Instead (Walsall & Great Barr)

Thank you for your review, it's been a pleasure to support your husband.

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Review from P M (Daughter of Client) published on 20 December 2019 Submitted via Postal Card
Overall Experience

Kind, caring, and just what my mum needed. It enabled her to die at home, which is what she wanted.

Reply from Sonia Dehal, at Home Instead (Walsall & Great Barr)

Thank you very much for your kind words. It was a pleasure to get to know your mum.

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Review from Janet TD (Client / Service User) published on 18 October 2019 Submitted via Postal Card
Overall Experience
I have received excellent care and help from the carer provided by Home Instead.

Nothing was too much trouble and small items from local shops were purchased when requested. She instinctively knew what to do, so that often tasks were performed without asking. I would have no hesitation in using their service again.

Reply from Sonia Dehal, at Home Instead (Walsall & Great Barr)

Many thanks for the lovely comments. It has been a pleasure to look after you look forward to seeing you again soon.

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Review from Arnold S (Client / Service User) published on 20 August 2019 Submitted via Postal Card
Overall Experience

Very good at all things.

Reply from Sukhdeep Dehal, Owner at Home Instead (Walsall & Great Barr)

Thank you ever so much for the kind comments. Our team thoroughly enjoy our time supporting you and look forward to seeing you again soon.

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Review from Doug R (Son of Client) published on 22 July 2019 Submitted via Website
Overall Experience
Relaxed review, friendly and professional.

The care has been brilliant so far even though early stages mom already is building up a relationship with the carer.

Reply from Sukhdeep Dehal, at Home Instead (Walsall & Great Barr)

Thank you ever so much for your response, it has been a pleasure to support your Mum and we look forward to continuing to support moving forward.

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Review from Joyce B (Client / Service User) published on 12 June 2019 Submitted via Postal Card
Overall Experience

I have found my carers friendly, helpful, cheerful and flexible should you need help at different times they will do their best to accommodate you. Overall very very good.

Reply from Sukhdeep Dehal, at Home Instead (Walsall & Great Barr)

Thank you for your kind words, it's been a delight to get to know you over the past few months and I look forward to continuing to support moving forwards

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Review from Gill E (Daughter-in-law of Client) published on 21 May 2019 Submitted via Website
Overall Experience

Home Instead has been brilliant with my mother in law. They have been an absolute Godsend! Caring, kind and thoughtful - always thinking of the best way to help my mother in law. It has helped us so much to ease the massive pressure we have faced as she gets older and less mobile given we work full time and do not live close by.

Reply from Sonia Dehal, at Home Instead (Walsall & Great Barr)

Thank you ever so much for the kind words, it has been a delight to spend time with your mother-in-law and I am thrilled with her progress. As always we would be delighted to support however we can to help you and your family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 March 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Walsall & Great Barr).

Awards / Recognitions (9)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (6)

Ranga Perera Job Title: Director Joined: 2026
Ranga Perera

As Director of Home Instead, I love what we do, supporting people to stay comfortable and independent at home. It's about being kind, building real connections, and making everyday life that little bit easier.

Lisa Downing Job Title: Care Manager Joined: 2022
Lisa Downing

Lisa is our care manager. She started with us as a Care Professional and now works in our office, ensuring every Client and Care Professional is happy and progressing well with us. Lisa strives to provide the best, most person-centred care possible.

Kelly Hitchcock Job Title: Assistant Manager Joined: 2022
Kelly Hitchcock

Kelly is our Assistant Manager here at Home Instead. Starting as a Care Professional, Kelly has enjoyed providing the best quality care to those living at home. She is really excited to take that extra step to keep you happy and content at home.

Rhea Burris-Hale Job Title: Care Coordinator Joined: 2026
Rhea Burris-Hale

Rhea is our Care-Coordinator at Home Instead. She provides compassionate, organised support by managing personalised care plans and scheduling whilst working closely with clients and families to provide the highest standard of care and support.

Nazish Jabar Job Title: Business Development & Marketing Lead Joined: 2021
Nazish Jabar

Naz joined Home Instead Walsall & Great Barr in 2021 as a Care Professional, and through her passion, compassion and dedication, progressed to Business Development & Marketing Lead. Her journey reflects the heart of what we do, building meaningful relationships and supporting our community.

Sachini Vithanage Job Title: Office Support Joined: 2026
Sachini Vithanage

I'm Sachini, the Office Support Assistant for Home Instead Walsall & Great Barr. I'm here to help support you and your loved ones in staying safe and comfortable at home. I look forward to ensuring we deliver the highest quality, person-centred care.

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