Home Instead (Edgbaston)

Always helpful, I get on well with them.

Wonderful carers, nothing too much trouble. Always polite. Well worth the money.

Excellent service. I had contining carer which was really important. The carer was extremely reliable, punctual and flexible. Nothing was too much trouble. Home Instead takes personal care. Easy to get through to the office and book appointments.

Wonderful care.

Its been over 5 years since I have had Home Instead to support me. I can't praise them high enough. I have come to rely upon them for my every need, even someone to take me to go on holiday in Wales! They have been all these years through thick and thin - thank you!

The carers are great company.

Both carers are great, very kind and patient. Just what we needed. Thank you ladies.

Due to bad snow, I didn't think carers would of been able to make it to mom's visit. I had a call from Home Instead office and was told the carer was stuck in snow, but not to worry, she will be there. I was informed by the carer, the managing director and owner had picked up the carers in his own vehicle and transported the carers to their clients! This is above and beyond. I couldn't ask for a better provider. These are excellent!

Brilliant service. Great carers. Sharon is fab. Staff are very helpful.

Home Instead have been perfect from day one. All the carers are very thoughtful and skilled in what they do. Consistency of care has been great. My husband and I look forward to seeing them every week. They support me as much as him. I like the fact that they use their initiative and also that they do any bits of housework needed in any spare time at the end of the visits. Would highly recommend.

Absolutely brilliant company. Always there when I need them. The carer I have is fantastic and helps me keep independent. The office staff are very helpful and always there when I need them. So glad I found them.

Very attentive.

I receive excellent service from Home Instead and have a great relationship with my carer.

Filling this on behalf of my wife, Patricia. The carer is attentive and very proficient. Can't do enough.

I have always found that the carers who attend me to be very focused on my needs and are polite, friendly and porfessional and of course very caring. I receive regular visits from the organisation to check that everything is going well.

Tracy is amazing, and when she visits me, she makes my day. She goes above and beyond, and she is always there for me. I would be lost without Home Instead's help and support.

Home Instead have been caring for my severly disbaled wife for the past 3 years. She has now died peacefully at home under their care. They are now providing live-in care for me. I have always found the carers efficient, cheerful and kind. They are incredibly reliable in providing support whenever it is needed. My own current carer is a real joy. I congratulate them all and find the care just what I needed.

All the carers are polite and professional making my husband feel relaxed with them. We get regular people coming in so they are familiar with relatives and where everything is located.

The overall care is very high. Standards of service continue. Timekeeping, capable and friendly carers.

Very impressed with the care my husband receives, his care professional really cheers him up.