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Home Instead (Edgbaston)

Home Instead, Radclyffe house, 66-68 Hagley Road, Edgbaston, Birmingham, West Midlands B16 8PF
Home Instead (Edgbaston) Logo
Home Instead (Edgbaston) logo
Home Instead (Edgbaston), Birmingham
Home Instead (Edgbaston), Birmingham
Home Instead (Edgbaston), Birmingham

Home Instead (Edgbaston) is an award winning company providing pro-active companionship-led care to people in their own homes in Central, East and South Birmingham covering areas Edgbaston, Harborne, Selly Oak, Bournville, Kings Norton, Yardley, Moseley, Kings Heath, Wthyall, Acocks Green and Hall Green, Hodge Hill, Ward End etc

In January 2019, the care element of their service was rated as 'Outstanding' by the Care Quality Commission (CQC) at their routine inspection....  

Care Provided by Home Instead (Edgbaston)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27 - £37

Available on request

The price(s) shown are provided by the agency. Contact Home Instead (Edgbaston) for full pricing details and T&Cs.

Contact Home Instead (Edgbaston) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Group/Owner

Person in charge

  • Susan Parkes (Registered Care Manager)

Home Instead (Edgbaston) Reviews (100)

10

Home Instead (Edgbaston) has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years. Over all time Home Instead (Edgbaston) has 100 reviews.

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Showing 100 reviews matching selected criteria
Review from Amanda F (Client / Service User) published on 12 May 2023 Submitted via Website
Overall Experience
I would like to congratulate Home Instead for providing such an attending service to myself, especially when taking me to do shopping and my fortnightly hair salon.

All my girls are lovely and I can't wish for any more from my girls!

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Review from A H (Client / Service User) published on 25 April 2023 Submitted via Postal Card
Overall Experience

Happy with Home Instead and its lovely office staff and wonderful carers.

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Review from T T (Client / Service User) published on 19 April 2023 Submitted via Postal Card
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Happy with Home Instead service. Carer does a very good job every week.

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Review from B R (Client / Service User) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Thank you for the visit. I am quite happy with my carer coming to help me, and very happy with the help I get from Home Instead (Edgbaston). I would recommend them to anyone who needs help.

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Review from Jean A (Client / Service User) published on 17 April 2023 Submitted via Postal Card
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Very pleasant ladies who are very kind and helpful.

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Review from Peter E (Client / Service User) published on 29 March 2023 Submitted via Postal Card
Overall Experience
The words Home Instead are entirely descriptive of the excellent service given. The care provided is of excellent all-round quality and related to the individual and proficiency.

The carers are just that. They do care and are anxious to help in any way they can. Such dedication in rare and so much appreciated.

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Review from Anne D (Wife of Client) published on 27 March 2023 Submitted via Postal Card
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The service continues to be brilliant. Carers turn up on time. Related well to my husband. Work well with live-in carers and are flexible. Even last minute requests for extra visits responded to and consistent carers who know my husband (now). Emergency cover (when live in carer is ill) excellent.

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Review from Lynn T (Daughter of Client) published on 24 March 2023 Submitted via Postal Card
Overall Experience

Our experience has been nothing but wonderful. Carers and management are attentive, efficient, caring and trustworthy. Mum is treated with dignity and respect and every effort is made to ensure that she is happy, comfortable and well cared for and things that are important to her are catered for. Carers always check before they leave that she has everything she wants or needs. Both carers and management are also totally supportive of me (as a second carer) and always listen and deal with any concerns I may have. I totally endorse Home Instead to everyone.

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Review from M B (Client / Service User) published on 24 March 2023 Submitted via Postal Card
Overall Experience

I am very happy with the service and find that I am feeling much better and more relaxed since receiving it. The carer I have is very pleasant and we have lots in common like knitting and having had boys only family. I have a nice relaxed arrangement with her as she does what she can in the time and can pick up the remainders on another day.

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Review from Jill P (Client / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

The care I receive is fantastic, no complaints and the girls are lovely, especially one in particular.

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Review from Jenny P (Sister of Client) published on 23 March 2023 Submitted via Postal Card
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Home Instead is fabulous, nothing is too much trouble and cannot thank them enough.

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Review from P S (Client / Service User) published on 22 March 2023 Submitted via Postal Card
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The ladies are second to none in their professionalism and care. Wouldn't be without, changed my life.

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Review from Janet E (Client / Service User) published on 16 March 2023 Submitted via Postal Card
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Home Instead is wonderful! The service is great and the carers really do care. Having experienced other services I can confirm Home Instead is the best.

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Review from J F (Client / Service User) published on 8 March 2023 Submitted via Postal Card
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Excellent service - very reliable and helpful, prepared to go the extra mile.

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Review from Catherine B (Daughter-in-law of Client) published on 31 January 2023 Submitted via Postal Card
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Very happy with the care provided, the carers are all lovely.

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Review from Rona C (Client / Service User) published on 27 January 2023 Submitted via Postal Card
Overall Experience

I have a visit every morning I have just added some more visits in the evening as my mobility is not good. My carers clean up for me, go shopping and assist me to shower, they sit and it gives me the confidence to shower when I have someone here and I have the help I need to enable me to stay at home. Home Instead are very good if I need to change any of my visits and the people that come are lovely. I would recommend Home Instead to anyone, I do recommend them to all my friends.

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Review from J G (Client / Service User) published on 10 September 2022 Submitted via Postal Card
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Love the service. Love my girls coming to see me.

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Review from Sharon D (Client / Service User) published on 7 March 2022 Submitted via Website
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Professional company. Good communication at all times, nothing was too much trouble. Felt supported at all times and they was very good with my Mom who had challenging Dementia some days. Would recommend

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Review from Ellen D (Daughter-in-law of Client) published on 22 December 2021 Submitted via Website
Overall Experience

Thank you so much to everyone at Home Instead Edgbaston. The team have looked after my mother-in-law wonderfully well. All the carers have been so lovely and the office staff really helpful. We are sad to say goodbye to you as mum-in-law has moved away. I wish we could take you with us!

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Review from R C (Client / Service User) published on 28 October 2021 Submitted via Postal Card
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Very pleased with all the help.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 January 2020
Overall Good
  • Caring Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Edgbaston).

Awards / Recognitions (16)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Home Instead (Edgbaston)

How many Carers does Home Instead (Edgbaston) employ?

Home Instead (Edgbaston) employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Edgbaston) to verify any information. View our terms and conditions. Home Instead (Edgbaston) has an Enhanced Service - more info.