





Home Instead (Edgbaston) is an award winning company providing pro-active companionship-led care to people in their own homes in Central, East and South Birmingham covering areas Edgbaston, Harborne, Selly Oak, Bournville, Kings Norton, Yardley, Moseley, Kings Heath, Wthyall, Acocks Green and Hall Green, Hodge Hill, Ward End etc
In January 2019, the care element of their service was rated as 'Outstanding' by the Care Quality Commission (CQC) at their routine inspection....
Care Provided by Home Instead (Edgbaston)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £27 - £37
Available on request
Contact Home Instead (Edgbaston) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Susan Parkes (Registered Care Manager)
Home Instead (Edgbaston) Reviews (100)
Home Instead (Edgbaston) has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years.
Over all time Home Instead (Edgbaston) has 100 reviews.
All my girls are lovely and I can't wish for any more from my girls!
Happy with Home Instead and its lovely office staff and wonderful carers.
Happy with Home Instead service. Carer does a very good job every week.
Thank you for the visit. I am quite happy with my carer coming to help me, and very happy with the help I get from Home Instead (Edgbaston). I would recommend them to anyone who needs help.
Very pleasant ladies who are very kind and helpful.
The carers are just that. They do care and are anxious to help in any way they can. Such dedication in rare and so much appreciated.
The service continues to be brilliant. Carers turn up on time. Related well to my husband. Work well with live-in carers and are flexible. Even last minute requests for extra visits responded to and consistent carers who know my husband (now). Emergency cover (when live in carer is ill) excellent.
Our experience has been nothing but wonderful. Carers and management are attentive, efficient, caring and trustworthy. Mum is treated with dignity and respect and every effort is made to ensure that she is happy, comfortable and well cared for and things that are important to her are catered for. Carers always check before they leave that she has everything she wants or needs. Both carers and management are also totally supportive of me (as a second carer) and always listen and deal with any concerns I may have. I totally endorse Home Instead to everyone.
I am very happy with the service and find that I am feeling much better and more relaxed since receiving it. The carer I have is very pleasant and we have lots in common like knitting and having had boys only family. I have a nice relaxed arrangement with her as she does what she can in the time and can pick up the remainders on another day.
The care I receive is fantastic, no complaints and the girls are lovely, especially one in particular.
Home Instead is fabulous, nothing is too much trouble and cannot thank them enough.
The ladies are second to none in their professionalism and care. Wouldn't be without, changed my life.
Home Instead is wonderful! The service is great and the carers really do care. Having experienced other services I can confirm Home Instead is the best.
Excellent service - very reliable and helpful, prepared to go the extra mile.
Very happy with the care provided, the carers are all lovely.
I have a visit every morning I have just added some more visits in the evening as my mobility is not good. My carers clean up for me, go shopping and assist me to shower, they sit and it gives me the confidence to shower when I have someone here and I have the help I need to enable me to stay at home. Home Instead are very good if I need to change any of my visits and the people that come are lovely. I would recommend Home Instead to anyone, I do recommend them to all my friends.
Love the service. Love my girls coming to see me.
Professional company. Good communication at all times, nothing was too much trouble. Felt supported at all times and they was very good with my Mom who had challenging Dementia some days. Would recommend
Thank you so much to everyone at Home Instead Edgbaston. The team have looked after my mother-in-law wonderfully well. All the carers have been so lovely and the office staff really helpful. We are sad to say goodbye to you as mum-in-law has moved away. I wish we could take you with us!
Very pleased with all the help.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2020- Caring Good
- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Edgbaston).
Awards / Recognitions (16)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (Edgbaston)
How many Carers does Home Instead (Edgbaston) employ?
Home Instead (Edgbaston) employs 100 carers.
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