Home Instead (Edgbaston) is an award winning company providing pro-active companionship-led care to people in their own homes in Central, East and South Birmingham covering areas Edgbaston, Harborne, Selly Oak, Bournville, Kings Norton, Yardley, Moseley, Kings Heath, Wthyall, Acocks Green and Hall Green, Hodge Hill, Ward End etc
In January 2019, the care element of their service was rated as 'Outstanding' by the Care Quality Commission (CQC) at their routine inspection....
Care Provided by Home Instead (Edgbaston)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £27 - £37
Available on request
Contact Home Instead (Edgbaston) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Susan Parkes (Registered Care Manager)
Home Instead (Edgbaston) Reviews (100)
Home Instead (Edgbaston) has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years.
Over all time Home Instead (Edgbaston) has 100 reviews.
Service is excellent.
Carer support is fantastic office staff are always willing to help with any situation. I would recommend them anytime to anyone who needs help.
Home Instead is very good. Happy with the care people.
The care coordinator was profoundly professional, compassionate and explained everything.
The carer I have is excellent, she anticipates my needs and feels like family and of course, this is the teamwork of the coordinator and carer.
Very happy with the carers. They look after me very well.
Very good, listened to my mum and was very caring and professional.
The usual carer is excellent.
Our carer provides an excellent service and always treats mum with kindness and respect. She has gone over and above the call of duty many times including staying with mum when she was feeling unwell until I could get home. Mum loves her visits and enjoys the company and laughter.
Very helpful and does whatever I want done.
Twice daily your carers attend Dad. He enjoys their company, he laughs and he is happy.
We are happy with the carer. Thanks.
Home Instead are reliable and professional, alongside being kind and friendly with my Dad. They will spend time with him and do various other tasks I ask.
Very grateful for the service.
Very happy with carers.
A totally outstanding service with appropriate and consistent support. I would recommend this company to anyone who has a need.
Love my ladies, they are great!
I'm very happy with my carers.
Very happy with dependable service and good service and company.
We have both evening and morning call. Staff are always on time and have dad's needs very much in the forefront and have developed a really positive relationship with him. I have recommended Home Instead Senior Care (Edgbaston) to a number of friends who have elderly relatives with needs.
Very pleased with carers. They look after my husband so well.
The service has been very good, the carers are friendly, helpful and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2020- Caring Good
- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Edgbaston).
Awards / Recognitions (16)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (Edgbaston)
How many Carers does Home Instead (Edgbaston) employ?
Home Instead (Edgbaston) employs 100 carers.
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