Home Instead in Buckinghamshire | 3 Home Care Providers

Review of
Home Instead (Milton Keynes)
from M W (Client) published on 5 September 2025

Submitted via Postal Card • Report

Overall Experience

I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

We're truly delighted to hear that your care pro made such a positive impact-being described as kind, friendly, and efficient is exactly what we strive for. It's wonderful to know that you looked forward to her visits and felt well supported.

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Review of
Home Instead (Milton Keynes)
from A S (Daughter of Client) published on 26 August 2025

Submitted via Website • Report

Overall Experience

Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all that's

required. Would recommend to any one else that has an elderly parent or relative in need of assistance.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you for your lovely review! We're so glad to hear our team has been able to support your mum in a way that works for you both.

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Review of
Home Instead (Milton Keynes)
from C T (Wife of Client) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I feel

she is taking a load off my shoulders.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind words. We're truly glad to hear that your care professional is making such a positive difference in your lives. It's wonderful to know her support is helping both you and your husband feel more at ease. We'll be sure to pass on your lovely feedback!

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Madeline H (Client) published on 25 July 2025

Submitted via Postal Card • Report

Overall Experience

My regular carer and regular back up carer are excellent. My regular carer will help and care for me in any way I ask. She is patient and emphasizes well with me and goes way beyond in all she does. She is a friend, companion, carer, cook and home help all wrapped into one.

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Enid S (Client) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

I am very satisfied with my carer, she never complains about anything I get her to do and smiles when I come up with outrageous suggestions, I just hope the staff have a long and happy relationship, which also depends on me 'behaving' myself at all times.

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Review of
Home Instead (Milton Keynes)
from Karen N (Daughter of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience

From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of

mind that we have made the correct decision in having Home Instead involved with the care of our mother.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you and your brother felt supported and reassured throughout your journey with us-from the very first phone call to the service review. It means a great deal to know that our team's professionalism and compassion have made a positive impact on your family. We're honored to be entrusted with your mother's care and are committed to continuing to provide the highest standard of support.

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Review of
Home Instead (Milton Keynes)
from W E (Son of Client) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity.
The other staff are always helpful and organised. Sympathetic to change in the care plan and offers helpful

advice. Again, very professional.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you, W E, for your thoughtful review. We're so pleased to hear that your mother has received kind, professional, and dignified care from our team. We're committed to supporting your family with compassion and flexibility every step of the way.

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Review of
Home Instead (Milton Keynes)
from E H (Client) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care.
Thank you to all members of staff, including

the office staff for the service provided.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you for your kind words! We're glad we could support you through your recovery and help you regain independence. Wishing you all the best!

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Review of
Home Instead (Milton Keynes)
from L W (Wife of Client) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home Instead'.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind and thoughtful review. We're delighted to hear that you and your husband have had such a positive experience with our care team. It means a great deal to us to know that our care professionals have made a real difference through their friendliness, kindness, and reliability. We're also glad our office staff have been able to support you whenever needed-your appreciation truly motivates us all.

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Review of
Home Instead (Milton Keynes)
from L S (Client) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care giver

is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your thoughtful and detailed feedback. We're delighted to hear that you've had a positive experience with our team from your first contact onward. It's especially encouraging to know that you feel supported both by our office staff and your caregiver, and that the service is tailored to your preferences. We believe in respecting individuality and are pleased that your caregivers respectful and responsive approach is making a difference. We'll be sure to share your kind words with the team they'll be thrilled to hear them!

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from G S (Client) assisted by family/friend published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

I have found the carers very professional and empathetic. They are well trained and happy in their roles. I have had a bad experience with another agency that supported me last year so I feel Home Instead have been a breath of fresh air!! I have two main carers that support me and their knowledge and

skill put me at ease very quickly. The office team are very efficient too.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you so much for your wonderful review. This means so much to the team.

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Review of
Home Instead (Buckinghamshire South)
from Paul C (Son of Client) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Excellent service and support all round, the ladies who visited were kind considerate and caring, and could not have been better. They were always on time adapted to the changing circumstances and did what they could to meet our needs.

Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)

Thank you for taking the time to share your experience here. We really appreciate it and we know the care professionals will also appreciate the lovely feedback.

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Review of
Home Instead (Buckinghamshire South)
from Paul G (Son of Client) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Home Instead are just amazing with the care they gave my 95 year old father over the last few months. Nothing was left to chance in the care he received & every aspect was carefully considered before it was undertaken, plus, I was frequently kept informed as to my father's ongoing well-being etc.

Initially

it was Home Instead that "pushed" to get my father out of hospital & back in to his own home & then their care could really "kick-in". The carers that attended my father was always "upbeat" & positive & just lovely people to have in the house & be around. Home Instead really have just incredible people on their staff.

To conclude, the one thing that comes to mind is communication. Home Instead were so easy to reach either by e mail or telephone & if one needed to see them in-person they wouldn't hesitate in visiting the house to have a discussion about the care being delivered.

I am so lucky to have experienced the Home Instead service.

Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)

Thank you for taking the time to share your experience here, we really do appreciate it. We are very happy you chose us to provide our live in care services to your father and we were able to be a part of his incredible journey! We wish you both all the best for the future.

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Review of
Home Instead (Milton Keynes)
from C R (Wife of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Your care staff are simply excellent. Ever ready to help in any way they can. Please can we know who is coming - if you cannot provide a rota (even if there are gaps) please phone so at least we know their name, and if this is their first visit, we are ready to show them around and explain what is to

be done. I appreciate they have notes but it is showing where things are to be found.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind words! Were delighted to hear that you had such a positive experience with our team at Home Instead Milton Keynes. Providing excellent care and support is at the heart of everything we do, and it means the world to know our staff made a difference for you. If theres anything else we can do for you, please dont hesitate to reach out!

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from E T (Client) assisted by family/friend published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Since joining Home Instead care company as a service user for the last few years, I have been very happy with the level of service and professionalism they provide. They are extremely professional but treat me like family and put me at ease. Management staff in the office are always helpful and always

try to accommodate my needs whenever and wherever possible. My carers are extremely helpful and are the best I could ask for. I have a lovely relationship with my carers who provide the highest quality of care, professionalism and kindness towards me. I always recommend the service, despite it being a bit more expensive.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you for your review. I will make sure the care professionals who support you are made aware.

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from J O (Client) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

All my Home Instead helpers are very helpful. They help with shopping, hoovering, gardening, taking me out for a walk, opening bottles, cheering my day up, and taking me out for events, e.g. Dung Beatles concert.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you so much for your lovely review. It is an absolute pleasure supporting you and going out and about.

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Review of
Home Instead (Milton Keynes)
from Bruce C (Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience

After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped

in to make sure I was ok.
The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class.
The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed.
Best thing I've done was move to Homestead.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for sharing your experience with Homestead! We're thrilled to hear that we were able to provide the support and care you needed, especially after your previous challenges. It means the world to us that you felt at ease and confident with our team, and we're so glad our efforts to ensure smooth transitions, personalised care, and consistent check-ins have made a positive impact. Your kind words about our care professional and support staff are greatly appreciated - they truly work hard to ensure your well-being. Thank you for trusting us, and we're so happy to have you with Homestead.

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from M C (Client) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

I am a client of Home Instead Aylesbury and I find the service fantastic. They provide great care, they give me all the support I need and give me the ability to stay at home.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you for your wonderful review. It is a pleasure to support you to remain independent in your home.

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Review of
Home Instead (Milton Keynes)
from Gertude D (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you for taking the time to give your feedback. We apparated your kind words that will be passed to the team.

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Review of
Home Instead (Milton Keynes)
from A S (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Can't fault Home Instead carers and managers.
Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

It means a lot to us that you felt the care was compassionate and professional. We appreciate your recommendation and are grateful for the trust you've placed in us.

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Home Care Providers Owned by Home Instead in Buckinghamshire

Home Instead Locations in Buckinghamshire (3)

Home Instead Reviews in Buckinghamshire (231)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Buckinghamshire South)

Home Instead (Buckinghamshire South)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

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