Home Instead in Buckinghamshire | 3 Home Care Providers

Review of
Home Instead (Milton Keynes)
from W L (Wife of Client) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment.
Very supportive and personalised approach to support my husband.
Also good to have the flexibility to change things as things come up.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind feedback! We're delighted to hear that the clear planning at each assessment and the opportunity to meet the care professional beforehand made a positive difference.…read more

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Edwin T (Client) published on 14 November 2025 Submitted via Website • Report

Overall Experience

I am extremely happy with the service & level of care from Home instead. I have experienced many different care companies throughout my life but this is one of the first I have been completely happy with. From all the office to the carers there is a high level of quality care who care about me as a

person but continually adapt to my needs too. They are more expensive than other care companies but their level of care & commitment to clients outweighs any cost. It is quite difficult to find good care so when you find someone that makes you feel safe & secure it is worth everything.

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Review of
Home Instead (Milton Keynes)
from Brian L (Client) published on 6 November 2025 Submitted via Website • Report

Overall Experience

I have been very satisfied with received from your carers. they have performed all tasks that undertake. I shall be quite sorry not to have them after November.
I find their companionship valuable and look forward to them arriving

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you, Brian, for your kind words! We're delighted to hear our care professionals have provided the support and companionship you value. It's been a pleasure to assist you, and we'll miss working…read more

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Review of
Home Instead (Milton Keynes)
from David S (Son of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

Home Instead have been simply wonderful from the very start. From our initial consultation to the actual care delivered to our dear mum has been outstanding.
Professional, courteous and all sensitively and compassionately managed.
The carers who have looked after mum have been simply brilliant and

provided much love, genuine and sincere care and have made a huge difference to mum and her wellbeing.
As a family we simply can't thank you enough and would highly recommend to anyone. Thank you so much.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your beautiful words and for taking the time to share your experience with Home Instead. Supporting your mum has been a privilege, and knowing that our care has made a meaningful…read more

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Ian F (Son of Client) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Excellent service given from the start to present day. I needed care in place for my mum at very short notice and was served almost immediately. Short notice wasn't an issue and the care package in place is invaluable to me. Thankyou

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you so much for your review. I will pass this on to the team. It is very much appreciated.

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Review of
Home Instead (Milton Keynes)
from Rob P (Son of Client) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Sarah and the caress, Julia and Ian have been fantastic. Unfortunately due to Mum's dementia we have not been able to proceed with long term care.
The support Home Instead have given me and my family during this process has been so helpful and kind.
I have no reservations in recommending this company

to anyone who needs extra support and care.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Were truly grateful that Sarah, Julia, and Ian were able to support you and your mum during such a challenging time. Dementia can be incredibly difficult for families, and were honoured to have been…read more

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from D L (Son of Client) published on 25 September 2025 Submitted via Website • Report

Overall Experience

We contacted 'Home instead' with a view to having help for my mother twice a day as she had fallen and was unable to look after herself. They were able to help and a carer started the very next day. The same lady came morning and evening which was good for my mother and she liked the lady. Unfortunately

two days later my mother has another fall, and it was the carer who found her. We decided that mum could not live on her own any more and immediate action needed to be taken' Home instead 'were able to put a lovely lady in with my mum on that afternoon and she did a wonderful job of looking after my mum every day while we were able to sort out the problem. We are very impressed with all the staff at Aylesbury 'Home instead and would like to say a big thank you for helping us out at a difficult time.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you for your kind words and wonderful review. This means a lot to the team and will be shared with them.

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Review of
Home Instead (Buckinghamshire South)
from Susan W (Daughter of Client) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My father has received live- in care for five years from Home Instead. The standard of care from the many different carers was excellent. The support for the family throughout this period has been excellent. The whole family has felt supported by the team at Home Instead. When there were any difficulties

such as sudden emergencies when carers had to leave Home Instead always had staff to fill in and support my father. They listened to my father's wishes and supported him with a range of complex physical and mental health needs. Their staff are kept fully trained with up to date safeguarding procedures. We would recommend anyone wanting to have reliable and competent care for a family member to use Home Instead.

Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)

Thank you for taking the time to share your experience of our Live-in care service here, and a bigger thank you for trusting us to support your father in staying comfortably at home for as long as…read more

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Review of
Home Instead (Milton Keynes)
from M W (Client) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

We're truly delighted to hear that your care pro made such a positive impact-being described as kind, friendly, and efficient is exactly what we strive for. It's wonderful to know that you looked…read more

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Review of
Home Instead (Milton Keynes)
from A S (Daughter of Client) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all that's

required. Would recommend to any one else that has an elderly parent or relative in need of assistance.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you for your lovely review! We're so glad to hear our team has been able to support your mum in a way that works for you both.

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Review of
Home Instead (Milton Keynes)
from C T (Wife of Client) published on 13 August 2025 Submitted via Postal Card • Report

Overall Experience

We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I feel

she is taking a load off my shoulders.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind words. We're truly glad to hear that your care professional is making such a positive difference in your lives. It's wonderful to know her support is helping both you…read more

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Madeline H (Client) published on 25 July 2025 Submitted via Postal Card • Report

Overall Experience

My regular carer and regular back up carer are excellent. My regular carer will help and care for me in any way I ask. She is patient and emphasizes well with me and goes way beyond in all she does. She is a friend, companion, carer, cook and home help all wrapped into one.

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from Enid S (Client) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with my carer, she never complains about anything I get her to do and smiles when I come up with outrageous suggestions, I just hope the staff have a long and happy relationship, which also depends on me 'behaving' myself at all times.

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Review of
Home Instead (Milton Keynes)
from Karen N (Daughter of Client) published on 21 July 2025 Submitted via Website • Report

Overall Experience

From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of

mind that we have made the correct decision in having Home Instead involved with the care of our mother.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you and your brother felt supported and reassured throughout your journey with us-from the very first phone…read more

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Review of
Home Instead (Milton Keynes)
from W E (Son of Client) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity.
The other staff are always helpful and organised. Sympathetic to change in the care plan and offers helpful

advice. Again, very professional.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you, W E, for your thoughtful review. We're so pleased to hear that your mother has received kind, professional, and dignified care from our team. We're committed to supporting your family with…read more

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Review of
Home Instead (Milton Keynes)
from E H (Client) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care.
Thank you to all members of staff, including

the office staff for the service provided.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you for your kind words! We're glad we could support you through your recovery and help you regain independence. Wishing you all the best!

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Review of
Home Instead (Milton Keynes)
from L W (Wife of Client) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home Instead'.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your kind and thoughtful review. We're delighted to hear that you and your husband have had such a positive experience with our care team. It means a great deal to us to know…read more

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Review of
Home Instead (Milton Keynes)
from L S (Client) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care giver

is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)

Thank you so much for your thoughtful and detailed feedback. We're delighted to hear that you've had a positive experience with our team from your first contact onward. It's especially encouraging to…read more

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Review of
Home Instead (Aylesbury Vale and North East Oxfordshire)
from G S (Client) assisted by family/friend published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

I have found the carers very professional and empathetic. They are well trained and happy in their roles. I have had a bad experience with another agency that supported me last year so I feel Home Instead have been a breath of fresh air!! I have two main carers that support me and their knowledge and

skill put me at ease very quickly. The office team are very efficient too.

Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)

Thank you so much for your wonderful review. This means so much to the team.

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Review of
Home Instead (Buckinghamshire South)
from Paul C (Son of Client) published on 15 April 2025 Submitted via Website • Report

Overall Experience

Excellent service and support all round, the ladies who visited were kind considerate and caring, and could not have been better. They were always on time adapted to the changing circumstances and did what they could to meet our needs.

Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)

Thank you for taking the time to share your experience here. We really appreciate it and we know the care professionals will also appreciate the lovely feedback.

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Home Care Providers Owned by Home Instead in Buckinghamshire

Home Instead Locations in Buckinghamshire (3)

Home Instead Reviews in Buckinghamshire (238)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Buckinghamshire South)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Milton Keynes)

Home Instead (Aylesbury Vale and North East Oxfordshire)

Home Instead (Buckinghamshire South)

Awards / Recognitions (9)

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