"We cannot thank the team enough for the incredible care, compassion, and support they have shown my nan. From day one, the carers have been..."Read all 133 reviews
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely... Read more
"Excellent experience with Home Instead. The team were professional and kind. They were able to accomodate mums care extremely..."Read all 74 reviews
Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life.... Read more
"Our first experience with Home Instead have been very pleasing. We have had only kindness and support from everyone who has been involved..."Read all 59 reviews
Home Instead (Buckinghamshire South):
Specialising in non-medical care of older people in their own homes, Home Instead assists people to remain at home where they're most happy and comfortable; giving... Read more
Care Provided
Live-in Care
Dementia
Visiting Care
Showing 1 to 3 of 3
Other home care provider groups you may be interested in
Home Instead has a Group Review Score of 9.5 (9.507) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
Our first experience with Home Instead have been very pleasing. We have had only kindness and support from everyone who has been involved with help for my husband.
↩Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)
Thank you for choosing Home Instead to support you and your husband and thank you for taking the time to share your experience with us so far, we truly appreciate it.
My husband has been diagnosed with Parkinsons since 2020 and had a fairly rapid decline in his mobility which made life hard for us both. One problem was that he has always hated showers but could no longer use a bath and this caused arguments whenever I tried to shower him. A friend recommended Home Instead and life has been transformed. Both of the two ladies who sometimes alternate handle him so well that he actually looks forward to them coming. It means I can do jobs like sorting his medication, or even just reading the paper. Both of our lives have been hugely improved.
↩Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)
Thanks so much for your lovely review. It really means a lot to hear how much of a difference our Care Professionals have made for you and your husband. We're so glad they've built such a great relationship with him and that it's made things a little easier for you both. We'll make sure your kind words are passed on to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from Gemma C (Granddaughter of Client) published on 29 June 2026 Submitted via Website•
Overall Experience
We cannot thank the team enough for the incredible care, compassion, and support they have shown my nan. From day one, the carers have been nothing short of exceptional - always kind, attentive, patient, and genuinely invested in her wellbeing. They treat her with such dignity, warmth, and respect, and it's clear they truly care about the people they look after.
The love and care they have given her is second to none, and as a family, that means everything to us. Knowing she is in such safe and caring hands gives us huge peace of mind.
I also want to recognise the amazing office team, who have been an enormous support to us as a family. They are always available to answer questions, offer guidance, and help with anything we need. Their communication, understanding, and willingness to go above and beyond has made such a difficult journey so much easier.
We feel incredibly lucky to have found such a dedicated and compassionate team. I would wholeheartedly recommend them to anyone look
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you so much for taking the time to share such a heartfelt review. It truly means the world to us.
We are incredibly grateful for your kind words about our care team. Knowing that your nan feels safe, respected, and genuinely cared for is exactly what we strive for every single day. Our care...
Excellent experience with Home Instead. The team were professional and kind. They were able to accomodate mums care extremely quickly. Great communication of the plan who would be coming and when. When we needed a step up in service they were flexible and supportive.
All the carers were kind, gentle and caring with mum. I cannot reccomend them highly enough.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you so much for your review. I am very please we were able to support with your mums care and it all went well.
My mum used Home Instead for about 2 years. We were very satisfied with the standard of care. Our regular carers were wonderful. Unfortunately my mum had a fall in April 2026. The carer actually sheltered my mum and went down to the floor with her. In my opinion this was above and beyond what I would have expected. She probably stopped mum from breaking any bones.
Thank you
↩Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)
What a lovely read! Thank you for taking the time to leave us with this feedback, it means a lot to us. The care professionals did enjoy their visits with your mum.
Home Instead have made my life more comfortable and given me confidence and strength to preserve and improve my quality of life. All the staff are very professional and friendly. They are first class and the best of the best.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you so much for your lovely review. it is very much appreciated.
All reviews are subjective. The only comparison I can make is with all care. I prefer Home Instead because you always send two carers who genuinely give me the respect due to an old man of 92. I am treated with respect, as well, but importantly, it's always.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you for your review, it is much appreciated, I will pass it on to the team
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from Vicky R (Daughter of Client) published on 7 May 2026 Submitted via Website•
Overall Experience
We have been very impressed with the service provided. We needed support for my father in a short space of time and a team has been provided are so helpful, kind and professional. The 3 carers who visit across the course of a week have been consistently excellent. We can't fault the care that is being provided. It has provided such peace of mind to know that Dad is being so well cared for.
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you so much for taking the time to leave such a thoughtful review. Your kind words about the care pro's professionalism, kindness, and consistency will mean a great deal to them, and we'll be sure to share your feedback with the whole team.
I needed temporary care for a few weeks for my mother whilst I was on holiday. Home Instead were prompt and efficient in organising daily visits at short notice, using the same carer each day. I found them very helpful and kind and my mother was extremely happy with the care she received and was full of praise for her carers.. My mother is fairly independent but still needs some help and i found Home Instead got the balance perfectly right and the carers were very knowledgeable and supportive. I would highly recommend them and it is reassuring to me that they are there as and when I need them.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you so much for your wonderful review, I am so glad we were able to support your mother to a high standard. Thank you again.
Fay and her team have given my Mum excellent care throughout her dementia journey. They have always shown her the utmost respect, kindness, and professionalism while caring for her. We are enormously grateful to them all, and I cannot recommend Home Instead highly enough.
It is a really difficult and emotional experience choosing care options for a loved one, but Home Instead have been brilliant at guiding us through.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you for your amazing review, it makes such as huge difference to the team. Thank you again.
Your services have been great. During the time I have had your staff. Looking after me, nothing is too much. Trouble day or night.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you for your review. It is much appreciated. I will pass it on to the team
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from Mary R (Daughter of Client) published on 1 May 2026 Submitted via Website•
Overall Experience
My mother had reached the stage at which she needs care / support in the home. I contacted Home Instead because they had looked after my father 6 years ago and that experience had been positive. The office-based personnel were responsive and efficient. Two carers came to meet my mother initially, one of whom had also cared for my father, and this really helped her to feel less apprehensive about 'new people' coming into the home. The schedule that we requested was established and three named carers identified. I am also able to access Mother's record on their App which enables me to ensure that Mother knows who is coming on a day by day basis.
After 3 weeks, we are very happy with the care provided. Each carer brings their own personality to the role and adds companionship to the tasks that they carry out. Each is friendly and helpful in addition to demonstrating competency and professionalism.
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you so much for taking the time to share such a thoughtful and detailed review. We are genuinely grateful that you chose Home Instead again to support your family, and it means a great deal to us that your previous positive experience gave you the confidence to return to us.Your kind comments...
All my carers were kind, professional, and treated me with dignity; they all became friends. I hope to keep in contact with them.
The staff were always ready to offer help and answer phone calls at any time. I cannot thank them enough.
↩Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)
Thank you for taking the time to leave us with this lovely review. We are very glad you chose us to support you.
If you are ever in need of further support, we are only a phone call away!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from John H (Client / Service User) published on 10 April 2026 Submitted via Website•
Overall Experience
Very happy with all aspects of the service provided, from initial contact in Jan 2026 through to current day, in my experience they have proved to be a highly professional and competent company. The 3 Carers have equally been consistently excellent in terms of their friendly and helpful attitude, their attention to detail and impeccable timekeeping. These Carers really do care
↩Reply from Rachel Stephenson, Operations and Registered Manager at Home Instead (Milton Keynes)
Thank you so much for your wonderful review! We are thrilled to hear that your experience with our service from January 2026 to now has been so positive. We take great pride in our team, and it's fantastic to know that your three Carers have consistently demonstrated professionalism, friendliness,...
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Home Instead (Milton Keynes) from Marion W (Daughter of Client) published on 9 April 2026 Submitted via Website•
Overall Experience
From my initial phone call to Home Instead, my concerns about having carers attend my father on a daily basis were met with compassion and understanding.
At the first home meeting we were advised on the options available. As we required help in tight deadlines, the company made arrangements for our care to start promptly.
The carers assigned to my dad are excellent and their personalities suit my dad perfectly. All the staff we have met have been kind, considerate and understanding.
The service we have all received from Home Instead has been excellent so far and I would highly recommend them.
The carers are building a relationship with my dad now and he now appreciates and enjoys his time with them.
↩Reply from Rachel Stephenson, Operations and Registered Manager at Home Instead (Milton Keynes)
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that your journey with Home Instead has been a positive one from your very first call, and that we were able to arrange care promptly to support your dad's needs.
It is especially...
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from P S (Wife of Client) published on 19 March 2026 Submitted via Website•
Overall Experience
Highly professional, friendly and experienced carers. Always going the extra mile. Very thorough in every aspect of their work.
Very trustworthy, punctual and more than anything else they really did care.
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Were delighted to hear that you felt supported by our team and that their professionalism, care and dedication made a positive difference. We truly value your trust, and your comments mean a great deal to everyone involved.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from L S (Daughter of Client) published on 19 March 2026 Submitted via Website•
Overall Experience
Home Instead's Care Team first visited for Dad, to help him with showering and personal care 3 times a week. They worked slowly and professionally with him to gain his acceptance and trust. When Mum later became unwell they were on hand, able to step in at very short notice with extra visits and tasks, arranged efficiently in the office. They all went above and beyond, covering weekend hours and nights to make sure that the care she needed, in the limited time she had left with us, was provided. Dad's needs then increased and extra sessions again instantly met his requirements and our requests. A small, experienced, regular team visited and cared for him maintaining his acceptance of the additional help and support he now needed each day at a difficult time. I would not hesitate to recommend Home Instead and would like to say a big thank you to everyone for all the help they gave Dad, and Mum, during the last 18 months.
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you for sharing your experience. Its been a privilege to support both your dad and mum over the past 18 months. Were glad our team could build trust with your dad and be there quickly when your mum needed extra care. Your kind words mean so much to everyone involved. Thank you for your recommendation and for allowing us to be part of your familys journey.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from A M (Client / Service User) published on 19 March 2026 Submitted via Website•
Overall Experience
Neede help after hospital stay as I live alone. Service was excellent from my first phone call enquiry to saying goodbye to the lovely people who had helped me so much.I looked forward to their cheerful and friendly visits and they gave me so much support .
↩Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you so much for your wonderful feedback. It means a great deal to us that you felt supported from your very first phone call right through to the end of your service.
Were delighted to hear that our team brought cheer, friendliness, and comfort during your recovery at home. Knowing that you looked forward to their visits is truly heartwarming.
My Dad needed a new care company at short notice and one that could provide 2 carers per visit. Home Instead were helpful and professional in helping him, able to meet the same day I spoke to them and actually start the next day. My Dad has said he was showered in kindness by his carers, and he has nothing but praise for the the care they give him. As a family we have been very impressed by how well they look after him and go about their job. They are always helpful when we speak to them and supportive.
It takes a lot of pressure of us as a family knowing he is well cared for.
↩Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)
Thank you so much for your review. It is very much appreciated. I am glad your Dad is happy with the service he is receiving.
Review was held in the living room, and felt informal and relaxed, which was good for dad as he often feels anxious now. Staff member spoke to Dad directly and encouraged him to give his opinion.
↩Reply from Hannah Storey, Registered Care Manager at Home Instead (Buckinghamshire South)
Thank you for taking the time to leave us some feedback here. Its always a pleasure to check in and make sure your dad is happy and has the right support. The care professionals enjoy visiting him each day.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions. Home Instead has a Basic Service -more info.