Home Instead (Aylesbury Vale and North East Oxfordshire)

My elderly Father had been having daily care visits for over a year but his health suddenly deteriorated and with a few hours notice the Home Instead Team were able to provide permanent live in care. This gave me peace of mind that my father was being well looked after. His carer is an absolute delight and genuinely cares for his daily needs with dignity and respect. I don't know how we would manage without his carer. I cannot rate the level of service received highly enough.

All the carers were kind, gentle and caring with mum. I cannot reccomend them highly enough.

Home Instead have made my life more comfortable and given me confidence and strength to preserve and improve my quality of life. All the staff are very professional and friendly. They are first class and the best of the best.

All reviews are subjective. The only comparison I can make is with all care. I prefer Home Instead because you always send two carers who genuinely give me the respect due to an old man of 92. I am treated with respect, as well, but importantly, it's always.

I needed temporary care for a few weeks for my mother whilst I was on holiday. Home Instead were prompt and efficient in organising daily visits at short notice, using the same carer each day. I found them very helpful and kind and my mother was extremely happy with the care she received and was full of praise for her carers.. My mother is fairly independent but still needs some help and i found Home Instead got the balance perfectly right and the carers were very knowledgeable and supportive. I would highly recommend them and it is reassuring to me that they are there as and when I need them.

It is a really difficult and emotional experience choosing care options for a loved one, but Home Instead have been brilliant at guiding us through.

Your services have been great. During the time I have had your staff. Looking after me, nothing is too much. Trouble day or night.

It takes a lot of pressure of us as a family knowing he is well cared for.

We've been using Home Instead Aylesbury for my mums dementia care, and the experience has been wonderful. The care professionals are patient and compassionate and really helped my mum stay comfortable and safe in her own home, which means the world to me. The communication and reliability are excellent. Highly recommend for in home care.

Great service from Home Instead. They have been looking after my mother who lives with advanced dementia. They have done an amazing job at keeping her happy and safe in her own home, I cannot thank you enough.

Home instead has been amazing with caring for my father with his advanced Alzheimer's condition. I can't thank the team enough for supporting both him and the rest of my family through this difficult time.

We feel thoroughly cared for and supported by the team. The carers have been lovely, kind, and caring, and always punctual.

When one goes through challenging times with a loved one, you just need that reassurance and practical help which helps relieve a stressful and worrying situation. The office always get back to us, when we phone or message, so very reliable!

best companies in the area.

This is the first time we have had to have carers, and it certainly has been a good experience so far.

What an amazing team at Home Instead. I have no reservations in recommending them, the ladies & gent in the office are so helpful, professional and responsive. The ladies that come out to mum are just wonderful, nothing is too much trouble and they are so caring, it is so comforting to know that mum is being so well looked after, thank you to you all.

Excellent service. Identified the issue, replaced a part efficiently & communicated well. The team were very professional, friendly & helpful. Very happy with all aspects of the service. The pre service communication was excellent. I knew exactly what was happening at all times. The service was provided in a timely and friendly manner.

I am extremely happy with the service & level of care from Home instead. I have experienced many different care companies throughout my life but this is one of the first I have been completely happy with. From all the office to the carers there is a high level of quality care who care about me as a person but continually adapt to my needs too. They are more expensive than other care companies but their level of care & commitment to clients outweighs any cost. It is quite difficult to find good care so when you find someone that makes you feel safe & secure it is worth everything.

Excellent service given from the start to present day. I needed care in place for my mum at very short notice and was served almost immediately. Short notice wasn't an issue and the care package in place is invaluable to me. Thankyou

We contacted 'Home instead' with a view to having help for my mother twice a day as she had fallen and was unable to look after herself. They were able to help and a carer started the very next day. The same lady came morning and evening which was good for my mother and she liked the lady. Unfortunately two days later my mother has another fall, and it was the carer who found her. We decided that mum could not live on her own any more and immediate action needed to be taken' Home instead 'were able to put a lovely lady in with my mum on that afternoon and she did a wonderful job of looking after my mum every day while we were able to sort out the problem. We are very impressed with all the staff at Aylesbury 'Home instead and would like to say a big thank you for helping us out at a difficult time.

My regular carer and regular back up carer are excellent. My regular carer will help and care for me in any way I ask. She is patient and emphasizes well with me and goes way beyond in all she does. She is a friend, companion, carer, cook and home help all wrapped into one.

I am very satisfied with my carer, she never complains about anything I get her to do and smiles when I come up with outrageous suggestions, I just hope the staff have a long and happy relationship, which also depends on me 'behaving' myself at all times.

I have found the carers very professional and empathetic. They are well trained and happy in their roles. I have had a bad experience with another agency that supported me last year so I feel Home Instead have been a breath of fresh air!! I have two main carers that support me and their knowledge and skill put me at ease very quickly. The office team are very efficient too.