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Home Instead (Aylesbury Vale and North East Oxfordshire)

Unit 4, The Courtyard, Milton Road, Aylesbury HP21 7LZ
Home Instead (Aylesbury Vale and North East Oxfordshire) Logo
Home Instead (Aylesbury Vale and North East Oxfordshire) logo
This is a highly person-centred approach. They have responded so thoughtfullyD B(Son of Client/Service User)
Home Instead (Aylesbury Vale and North East Oxfordshire), Aylesbury
They truly are a fantastic team and management. I felt I could fully rely on them and trust them.G G(Daughter of Client/Service User)
Home Instead (Aylesbury Vale and North East Oxfordshire), Aylesbury
I take comfort in knowing that as my husband's dementia gets worse, Home Instead are thereMary B(Wife of Client/Service User)
Home Instead (Aylesbury Vale and North East Oxfordshire), Aylesbury

Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life. Specialist dementia support is also provided.

The office team works closely with each Care Professional to ensure all members are confident and competent in delivering high-quality care, and compliance to Home Instead standards, whether they are new to the industry...  

Care Provided by Home Instead (Aylesbury Vale and North East Oxfordshire)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £33
  • Weekly Live-in Care Fees: from £1,750

Further details can be obtained from our local office.

The price(s) shown are provided by the agency. Contact Home Instead (Aylesbury Vale and North East Oxfordshire) for full pricing details and T&Cs.

Contact Home Instead (Aylesbury Vale and North East Oxfordshire) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Lee Harrington (Director)

Home Instead (Aylesbury Vale and North East Oxfordshire) Reviews (73)

9.8

Home Instead (Aylesbury Vale and North East Oxfordshire) has a Review Score of 9.8 (9.804) out of 10, based on 23 reviews in the last 2 years. Over all time Home Instead (Aylesbury Vale and North East Oxfordshire) has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Kenneth D (Client / Service User) published on 23 December 2019 Submitted via Postal Card
Overall Experience

Management occasionally changes attendance times which I usually find out from website, if I remember to check.

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Review from K H (Client / Service User) published on 15 October 2019 Submitted via Postal Card
Overall Experience
The carers are generally very good and committed to their work. They carry out their tasks well and efficiently, they are friendly and take time to chat with me.

The company seems well managed, rotas are sent regularly and reviews visits are frequent. Queries are usually answered promptly and as a client, I feel respected. I was impressed that they were able to respond promptly to my increased care needs after a recent stay in hospital.

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Review from P H (Daughter of Client) published on 3 April 2017 Submitted via Postal Card
Overall Experience
Home Instead supplied is with a team of carers who gave excellent care 4 times a day to my elderly mum, who had dementia and other problems. We always had the same ladies and they became friends and part of our family. My mum loved the friendly familiar faces.
They were punctual, reliable, always caring and competent.

I wouldn't hesitate to recommend them.

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Review from P C (Son of Client) published on 1 March 2017 Submitted via Postal Card
Overall Experience
May I take this opportunity to thank you and the caregivers that have supported both Mum and Dad previously.

It has been of great peace of mind knowing that my parents had the support and assistance from a wonderful team.

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Review from Amanda H (Husband of Client) published on 15 August 2016 Submitted via Postal Card
Overall Experience

As always our caregiver is doing a fantastic job, I'm so grateful we've got her help.

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Review from Jacqueline G (Daughter of Client) published on 29 July 2016 Submitted via Postal Card
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The care that mum has is amazing and she has really enjoyed her time with her regular caregiver. I am full of praise for the service you provide.

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Review from W T (Daughter of Client) published on 4 July 2016 Submitted via Postal Card
Overall Experience

I am extremely pleased with the level of care and attention given to my parents, they love their ladies and look forward to their visits. I also benefit enormously from knowing they are treated with such care and kindness.

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Review from David S (Partner of Client) published on 13 April 2016 Submitted via Postal Card
Overall Experience
Home Instead was recommended by my solicitor when I mentioned I would like someone to give my partner private art lessons. The initial contact was very professional and the person visiting would be a trained carer without her needed to know.

The company made another visit with the individual providing the weekly lesson and it is working our extremely well. We have had a weekly visit for about 7 weeks now and have agreed to continue. I fully the trust the firm and this gives me a short break to myself.

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Review from George K (Son of Client) published on 21 December 2015 Submitted via Postal Card
Overall Experience

"We" are very pleased with the service offered and think it's good value for money. The service does, however, depend on the quality of the individual carer and does that individual suit the particular client. It does seem that the management are well aware of this and do their very best to suit both carer and client. It is a well fun business.

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Review from Rosemary L (Wife of Client) published on 7 December 2015 Submitted via Postal Card
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Home Instead Senior Care provided support for my husband who suffered from PSP a rare disorder similar to Parkinson's. They were all wonderfully supportive, very capable and caring. I would fully recommend Home Instead.

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Review from Tim K (Son of Client) published on 31 October 2015 Submitted via Postal Card
Overall Experience

During the months you have helped and supported dad, you have done a great job and he really valued and enjoyed the visits from the care givers that visited him. We have been very pleased with the care you provide and the way you manage the operation.

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Review from Wendy L (Client / Service User) published on 31 October 2015 Submitted via Postal Card
Overall Experience
Always on time.
Very polite.
Lovely dinners.
Nice to my cat.

I know who is coming and I know who they are.

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Review from Gillian S (Client / Service User) published on 9 October 2015 Submitted via Postal Card
Overall Experience

I did have a regular lady visit but when she left I was worried about who would come next. I needn't have as they sent me a lovely person who I get on well with and she does what she needs to do to a satisfactory standard. I cant complain and she always feeds the birds for me.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Aylesbury Vale and North East Oxfordshire).

Awards / Recognitions (14)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (6)

Fay Sinclair Job Title: Care Manager Joined: 2019
Fay Sinclair

My name is Fay Sinclair and I have been working in the care sector since 1998. Over these years I have gained knowledge and experience working in many different areas of care such as child welfare, Residential care, and working with people living with dementia. I love to care for individuals in our community by supporting them and encouraging them to live happily in their own homes. My passion for care in the community informed my decision to permanently move to Domiciliary care in 2003.

I joined Home Instead Aylesbury Vale and North East Oxfordshire in May 2020 as a Senior Care Professional. The values and beliefs held by Home Instead, particularly those in supporting individuals in our local community and offering truly person-centred care represent what I stand for. This enables me to thoroughly enjoy my job on a daily basis. Home Instead is where I have decided I want to grow my career as quality is never compromised and the team are highly professional in everything that they do.

Since joining Home Instead, my professional journey has developed as I quickly achieved moving into a Team Leader role and then onto being the Deputy Care Manager. The company have fully supported my professional development through sitting a Level 3 in Health and Social Care through this part of my journey.

In the summer of 2022, I started feeling that I could do more and set my sights on becoming the Care Manager. The owners have fully supported my ambition and my studies for Level 5 in Health and Social Care. In doing so I have stepped into my current role as a Care Manager. There is a lot to learn but one of the things I’ve learnt by being at Home Instead is that we are always learning. If it’s not learning something new then it’s learning to improve.

I can’t express how happy I am doing what I do with Home Instead but I can say that I’m very excited and looking forward to a continued career with Home Instead.

Julija Pavelko Job Title: Senior Care Professional Joined: 2020
Julija Pavelko

My name is Julia, and I joined the Home Instead family in August 2020 as a Care Professional. I didn’t think that I could start afresh with a new career but having worked with Home Instead and realising that the owners were very supportive of development, I started considering building my career here.

Since joining, I’ve been fully supported to complete my Level 2 in Health and Social Care and have more recently started my Level 3 in Health and Social Care. I’ve also successfully been promoted to a Senior Care Professional role. I am very proud of my achievements and am very happy to be working with an organisation that puts client care at the heart of what we do. I really enjoy what I do. I love providing hands-on care in the community and supporting our Care Professionals in doing their fantastic work.

I used to work with children so providing care to a different age group was completely new to me. Home Instead taught me how to help and support individuals in the community in a way that enhances their quality of life. I am very grateful for the opportunity to work with great clients and amazing colleagues, and I am excited about my future with Home Instead.

Luan Thompson Job Title: Coordinator Joined: 2020
Luan Thompson

Hi, my name is Luan. I get satisfaction from ensuring that all of our client care packages are delivered with continuity and stability to the best that can be achieved. I also prioritise our Care Professional's well-being when planning and coordinating client visits.

Donna Neal Job Title: Senior Care Professional Joined: 2022
Donna Neal

Hi, my name is Donna. After caring for a family member it became clear that becoming a Caregiver was the role for me. I love making a difference to our clients and their families, this is what gives me job satisfaction.

Klaudia Sikorszki Job Title: Senior Care Professional Joined: 2020
Klaudia Sikorszki

Hi, my name is Klaudia. Caregiving is one of the most rewarding parts of my life. I love caring for clients and I love to see them smiling when I walk through their door.

Matthew Coombs Job Title: Recruitment & Business Administrator Joined: 2023
Matthew Coombs

My name is Matthew Coombs. I joined Home Instead Aylesbury Vale & Northeast Oxfordshire in January 2023 as a student on a placement year, to gain some physical experience of how a business works, and to support my learning in business management. After my placement year, I have continued with Home Instead as the lead Recruiter.

Home Instead does some amazing work with its clients in their local community. I am proud to say I am part of such a positive organisation, working to change the face of ageing. It is uncommon to find a company that is such a great match for your values, so I cannot be happier at Home Instead.

The customer is right at the heart of what we do here at Home Instead. Our client-oriented approach allows us to provide meaningful and relationship-led lead care with professionalism. Everyone at Home Instead shares the same values of delivering quality care in people's homes, enabling them to get the most out of their daily living. The Home Instead Care Professionals always put the client at the centre of what they do, making a difference through the care they provide. Working alongside such an amazing team motivates me within my role, and I could not be happier supporting our Care Professionals.

As a student placement, I was given the opportunity to develop with the team and really get involved with the organisation. The responsibilities I was given were great for my personal and professional development. This motivated me to strive to improve myself and build upon the work which I do, to enable Home Instead to work towards their vision of expanding the world’s capacity to care. Since my student placement, this motivation has remained the same. The core Home Instead values are embodied across the organisation. The role of lead Recruiter has allowed me to meet some remarkable people who do incredible work for others. I look forward to coming to work each day in the knowledge that I am part of such a great organisation, where I can play my part in making a positive difference.

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