Right at Home (High Wycombe & District)

I feel very fortunate to have chosen Right At Home as the care provider for my partner Tony. The quality of their care for him eased enormously the task of looking after him towards the end of his life and ensured that he was treated with the dignity, respect and compassion which I wished for him and which he so deserved. The carers who came in were almost always able to make him smile and share a joke with them, even in the difficult times. Sam, the manager, was always approachable and available, helping to solve any problems that came up. I couldn't have asked for better support as his full time carer and I have decided to keep up the contact with some of the staff through visits to support me in the period following my loss.

John needed assistance mainly to shower and dress. These needs were met very well by RAH. He also enjoyed their company whilst I could do other things away from home.

At a very difficult time in our lives, the last few months of my husband's life your carers gave me invaluable, kind and expert help to enable me to care for him. I know I could not have managed without them and for that I am most grateful.

Right at Home have provided care for my husband for nearly 6 years. More recently his physical and cognitive needs have worsened significantly. I am so happy with the care provided, not only for my husband but also the genuine care afforded to me. Last week I became ill and was unable to assist as normal. Immediatley they were able to arrange double handed calls and an extra call during the day as requested, so I was able to rest and get better. Also the office staff were regularly in touch with me to see how I was, and how my husband was in this different situation. They offered to provide additional care if needed, and were very flexible. I would also comment that the carers are without exception compassionate and understanding of my husband's needs, and seem able to manage his often difficult behaviour with skill. Also, they come on time, and stay for the agreed time. I have no reservations in recommending this company,

From start to finish Right at Home High Wycombe have been brilliant. We have had such good service from all concerned. The person who stands out most is Nichola who we first met on my dads induction. Pleasant, kind and very helpful. The whole care team did a fantastic job in keeping my dad comfortable for the last few months of his life. He liked all he carers that came round. But he did have a soft spot for ( Nichola) I can't Thank the whole team enough for there hardwork and dedication in looking after my dad. On a side note and only for information. We originally had some other carers supplied by the council and you can tell the difference between the Private care system and the council care system, they are world's apart. Whole heartily recommend Right at Home High Wycombe.

Every carer was amazing and treated my dad with genuine warmth and respect. Their experience and guidance were invaluable to us at such a difficult time. I would not hesitate to recommend Right at Home to anyone.

RAH provided lunchtime care for my mother who is in her nineties. From the initial visit RAH took time to understand her care needs and were particularly attentive to her communication needs. The care givers were efficient, kind and cheerful and provided good company as well as attentive care. The office staff were always helpful and responsive. Overall a good company to deal with and some lovely people who provided excellent care.

We were very happy with the service. RAH provided carers for mum for a short time as her mobility deteriorated and the requirement changed frequently. The carer was always very responsive and flexible, and mum found the carers to be generally very good.

Carers treated my partner with kindness, patience and compassion. They were alert to changes in his condition and well being and taking appropriate action. Office staff were accessible and helpful. I felt he was in very safe hands.

Regular monitoring and updating of her care plan also took place.

Very happy with the service. All carers and office staff communicate with family over any concerns. Professional, friendly staff who always arrive at given times and we are always informed if carers are running late. Overall a very satisfied customer with the service Right At Home delivers. Would recommend it to family and friends.

Pity they are so horrendously expensive. A shame I see so many different faces.

The care provided for my mother by Right at Home over the years has been exemplary at all times. The management stepped up immediately if we had additional or varying needs and was always flexible and always prompt with guidance and advice, and putting what was needed in place. Most importantly Right at Home was able to ensure regular carers who were professional and empathetic and who became friends, not just care providers.

Not living close by, Right at Home gave me peace of mind that Mum was well looked after.

The care that Right at Home has provided for Mum over the last few years has been exceptional. They are a such professional team, extremely reliable, providing regular reviews and always on hand if you need to contact them. I cannot speak highly enough of the carers that Mum has had, not only the care she has received but also the support, friendship and companionship that comes with it. I can't thank you enough.

For 3 years until his death in February we used Right at Home's services to give personal care to my bedbound husband. The care given to him was exemplary. Carers made him feel at ease, were always friendly and treated him with respect and dignity. From the moment they started providing care, all involved exhibited the utmost professionalism and kindness. They took the time to understand his specific needs, and it was clear that they genuinely cared about his well-being. They came to feel like friends. Another outstanding area was the reliability. Never having to worry about whether carers would turn up. The office would phone to advise of any delays or changes. This peace of mind was invaluable. I would certainly recommend their excellent services.

I contacted Right at Home after finding them in the care services directory and subsequent research. From initial assessment all the way through my mam's short period of care to the last contact with this wonderful group of people I found the whole service exemplary. All the staff treated Mam with dignity and respect and even took the time to research her music preferences to sing with her as well as find out about her working life to enable two-way discussions, nothing was too much trouble. The care manager was very kind and accommodating; visits were adjusted, care needs were reassessed as Mam's health deteriorated and the whole service provided was professional throughout. Sadly my mam passed away after a few short weeks but it brings me comfort to know that she was looked after so well by such an amazing team of individuals. I have no hesitation in recommending 'Right at Home' to anyone looking for care for a loved one.

We have used Right at Home for 2 and a half years and have been very happy with the service. The carers are exactly that and were really good with my son. They did everything they could to make the experience a good one, making him laugh and really looking after him.

Over the past four months, following a hip replacement surgery, I have been using Right at Home services. At first three times a day, gradually reducing to now I am independent. At all times, the carers were totally reliable, caring, professional and felt like dear friends. I cannot speak too highly of all the staff, whether on the phone or during visits.

Do not look anywhere else. Would highly recommend this company.