We understand that everyone's care needs are different, so please feel free to contact us if you wish to discuss a bespoke package of care.
These prices are only a guideline, please contact Better at Home to find out the exact price for your requirements.
Better at Home has a Review Score of 9.9 (9.866) out of 10, based on 12 reviews in the last 2 years.
Over all time Better at Home has 13 reviews.
Thank you so much for your kind and thoughtful message.We're truly sorry to hear that you've been going through such a difficult time and hope your partner continues to recover well. It means a great deal to us that, despite everything, you felt reassured knowing your mum was being supported with care and compassion.Your words are incredibly encouraging for our team. We always strive to do our best, and it's heartening to know that our efforts have made a meaningful difference to you and your family.Please don't hesitate to reach out if there's anything more we can do.Warmest regards, Better at Home Care UK
Dear Cherryl,Thank you for taking the time to share your feedback - both the positive and the concerns.I'm really pleased to hear you were happy with the evening service and found the carers polite and efficient. I'll make sure your kind comments are passed on to the team.I'm also very sorry to hear about the delay with the morning visits and fully understand how important it is for your husband's catheter care to be managed promptly. Your concern is absolutely valid, and I sincerely apologise that the timing was not as expected.Please be assured we take your feedback seriously and will do everything we can to prevent this from happening again.If there's anything else you'd like to discuss further, please don't hesitate to get in touch.Warm regards,ReginaBetter at Home Care UK
Thank you for your feedback! We're delighted to hear our staff were kind and compassionate and more importantly Dad was able to remain at home.
We're delighted to hear that care is going well for Mum and your stepfather. Thank you for your feedback.
Really happy to hear things are going well with Mum! It's a pleasure to be able to offer our services.
Thank you for your kind words. It was a pleasure to support your mother in regaining her independence. We're glad that she had a positive experience during the course of her recovery and are honoured to have been a part of your family's journey during such a critical time.
Thank you for your kind words! We're delighted to hear things are going well with Mum.
Thank you. Really pleased to hear things are going well with Dad and our carers are able to connect with you to support with appointments and treatment.
Thank you for your positive feedback! It's really great to hear things are going so well for Mum and Dad.
Really nice to hear our services have had a positive impact!
Thank you for your kind words! We're really pleased you're happy with our services.
The Review Score of 9.9 (9.866) out of 10 for Better at Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Better at Home is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5I’m Regina, the Registered Manager and Co-Founder of Better at Home. With over 25 years of nursing and care experience, my passion has always been to provide high-quality, person-centred care that makes a real difference in people’s lives.
I started Better at Home in 2018 with my son, Mula, after years of seeing the difference truly compassionate, consistent care can make to families. Whether it’s supporting someone’s mum, dad, sibling, or friend, my focus has always been on dignity, respect, and putting people first.
Every day, I’m proud to lead a team that shares these values—working together to deliver care that not only supports people’s needs but also brings comfort, reassurance, and peace of mind to their loved ones.
Hi, I’m Mula, Managing Director and Co-Founder of Better at Home, which I started alongside Regina back in 2018.
My background spans a range of care settings including residential care, supported living, and home care, all in front-line, leadership and management roles. I’ve always loved working with people—both those we support and our incredible team—and I’m passionate about making a real difference in people’s lives.
What drives me is building a strong, positive culture where our service continuously learns, grows, and adapts to deliver the best possible outcomes. For me, leadership means staying connected to the people we care for and creating an environment where both staff and service users can thrive.
Hi, I’m Matthew, and I’m proud to be the Operations Manager at Better at Home.
I’ve worked in a variety of care settings over the years, and I bring that experience with me every day to help make sure our service is safe, smooth, and truly centred on the people we support. Whether it’s your mum, dad, grandparent or a close friend, I know how important it is that the care they receive is not only professional, but kind, respectful and consistent.
For me, it’s all about learning and developing—looking at how we can improve, support our team better, and make sure families feel confident and reassured at every step. I work closely with our care team to make sure everything we do reflects the values we stand for: putting people first a making a real difference and working together.
Hello, I’m Faith, and I’m the Field Supervisor at Better at Home.
I work closely with our care team, families, and professionals across the sector to make sure the care we deliver in people’s homes is safe, personalised, and truly compassionate. My role is all about maintaining high standards, supporting our care workers in the field, and ensuring that the people we support feel heard, valued, and well looked after.
I regularly liaise with district nurses, GPs, social workers, and other health professionals to keep communication clear and consistent, especially when someone’s needs change. Being hands-on and visible in the community means I’m always there to step in, solve problems quickly, and offer reassurance to both staff and families.
For me, it's not just about ticking boxes—it’s about building trust and making sure every individual gets the respectful, dignified care they deserve.
Hi, I’m Michelle, and I’m the Care Coordinator here at Better at Home.
My role is all about making sure the right carer is matched with the right person, and that every visit runs smoothly. I know how important it is to have someone reliable and familiar coming into your home and how consistency and continuity of regular faces matter, and I take it seriously.
I speak with families every day, and I understand that things can change quickly. That’s why I stay in regular contact with our carers and the people we support, making sure we’re always adapting, learning, and improving. I’m proud to be part of a team that genuinely cares and works together to make a difference.
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