Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill,
Milton Keynes
MK8 0AB
bespoke package prices available on request.
These prices are only a guideline, please contact Home Instead (Milton Keynes) to find out the exact price for your requirements.
Home Instead (Milton Keynes) has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years.
Over all time Home Instead (Milton Keynes) has 122 reviews.
5.0 out of 5
Were truly grateful that Sarah, Julia, and Ian were able to support you and your mum during such a challenging time. Dementia can be incredibly difficult for families, and were honoured to have been part of your journey, even if only for a short while.
5.0 out of 5
We're truly delighted to hear that your care pro made such a positive impact-being described as kind, friendly, and efficient is exactly what we strive for. It's wonderful to know that you looked forward to her visits and felt well supported.
5.0 out of 5
Thank you for your lovely review! We're so glad to hear our team has been able to support your mum in a way that works for you both.
5.0 out of 5
Thank you so much for your kind words. We're truly glad to hear that your care professional is making such a positive difference in your lives. It's wonderful to know her support is helping both you and your husband feel more at ease. We'll be sure to pass on your lovely feedback!
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you and your brother felt supported and reassured throughout your journey with us-from the very first phone call to the service review. It means a great deal to know that our team's professionalism and compassion have made a positive impact on your family. We're honored to be entrusted with your mother's care and are committed to continuing to provide the highest standard of support.
5.0 out of 5
Thank you, W E, for your thoughtful review. We're so pleased to hear that your mother has received kind, professional, and dignified care from our team. We're committed to supporting your family with compassion and flexibility every step of the way.
5.0 out of 5
Thank you for your kind words! We're glad we could support you through your recovery and help you regain independence. Wishing you all the best!
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're delighted to hear that you and your husband have had such a positive experience with our care team. It means a great deal to us to know that our care professionals have made a real difference through their friendliness, kindness, and reliability. We're also glad our office staff have been able to support you whenever needed-your appreciation truly motivates us all.
5.0 out of 5
Thank you so much for your thoughtful and detailed feedback. We're delighted to hear that you've had a positive experience with our team from your first contact onward. It's especially encouraging to know that you feel supported both by our office staff and your caregiver, and that the service is tailored to your preferences. We believe in respecting individuality and are pleased that your caregivers respectful and responsive approach is making a difference. We'll be sure to share your kind words with the team they'll be thrilled to hear them!
5.0 out of 5
Thank you so much for your kind words! Were delighted to hear that you had such a positive experience with our team at Home Instead Milton Keynes. Providing excellent care and support is at the heart of everything we do, and it means the world to know our staff made a difference for you. If theres anything else we can do for you, please dont hesitate to reach out!
5.0 out of 5
Thank you so much for sharing your experience with Homestead! We're thrilled to hear that we were able to provide the support and care you needed, especially after your previous challenges. It means the world to us that you felt at ease and confident with our team, and we're so glad our efforts to ensure smooth transitions, personalised care, and consistent check-ins have made a positive impact. Your kind words about our care professional and support staff are greatly appreciated - they truly work hard to ensure your well-being. Thank you for trusting us, and we're so happy to have you with Homestead.
5.0 out of 5
Thank you for taking the time to give your feedback. We apparated your kind words that will be passed to the team.
5.0 out of 5
It means a lot to us that you felt the care was compassionate and professional. We appreciate your recommendation and are grateful for the trust you've placed in us.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Home Instead! Were thrilled to hear that both you and your husband are happy with the service and our team. Providing compassionate and attentive care is at the heart of what we do, and its wonderful to know that our staffs dedication makes a positive impact in your lives.
5.0 out of 5
Thank you so much for your thoughtful review! We are so pleased to hear that the team has been able to provide such personalized care for your dad and help him feel more comfortable with the service. We're glad this has allowed you to relax and reconnect with him as daughters again. Your kind words mean a lot to us!
5.0 out of 5
Thank you so much for your kind words and positive feedback! We're delighted to hear that you are pleased with our service and that our team has been able to meet your expectations. It's our priority to provide respectful and professional care.
5.0 out of 5
Thank you so much for your valuable feedback. We truly appreciate hearing that we've made a positive impact in supporting individuals to live independently. It's incredibly rewarding to know that our efforts have contributed to enhancing the quality of life for those we serve. Your kind words inspire us to continue improving and providing the best possible support.
5.0 out of 5
Thank you so much for your kind feedback! We're thrilled to hear how much your mother enjoys her time with her care professional and the comfort and companionship she brings each week. We're grateful to be part of her care. Thank you again for sharing!
5.0 out of 5
Thank you for taking the time to provide your feedback. It truly means a lot to our entire team to know that our efforts are making a positive impact not just for our clients, but also in supporting their families.
5.0 out of 5
Thank you so much for your kind words! We're honoured to care for your parent and truly appreciate your trust in us.
The Review Score of 9.9 (9.863) out of 10 for Home Instead (Milton Keynes) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Milton Keynes) is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My background is within the Hotel & Catering world, having run a Venue Finding Company for 20 years and prior to that working as a National Accounts Manager for a large chain of London Hotels. Service is in my blood and when researching the Care Industry, I felt that this is a skill that would prove very useful.
I have lived near Olney for over 20 years with my husband Matt and 2 boys, (now both young adults,) lovely Phoebe my Wheaten Terrier and 2 cats, Shadow & Mr Mugabe (he really is a dictator!) In my spare time I love reading and walking in the lovely parks around our home.
Since starting up Home Instead in 2012, we have supported so many wonderful clients to facilitate their wishes to stay at home, wherever that may be, in the place they love or where they feel most comfortable. Getting help or admitting you might need some assistance isn't always an easy decision to make but we have many years’ experience in the sector and know that choosing the right care is just so important. I do feel very proud of my team of office colleagues and CAREGivers who have embarked on this journey with me - we are always looking at ways we can improve and add another dimension to our wonderful clients' lives.
I started in Health and Social care 17 years ago, when I moved from London to Buckinghamshire. I had two small daughters and wanted something I could do as well as being a mum. Over the years I have worked as a carer and ran daycare centres for the elderly with the British Red Cross. I joined Home Instead in February 2012 when the office was first established. I have always been passionate about the good quality care that was central to each individual, and the Home Instead ethos matched this. When starting with Home Instead, I was the Registered Care Manager, as the company grew, I developed into the Operations Manager. More recently I have been promoted to the General Manager of the company. I truly believe that we are the best home care company in our area, who has a passionate team in the office and out on the field. Whenever I get free time I love to travel and embrace new experiences.
As a Care Manager, I am involved in most aspects of the daily delivery of our care services. From the moment we receive a new client enquiry, I will work together with the client and their family to put a plan in place that facilitates their individual needs.
Having over 10 years’ experience in the sector, initially supporting children before I moved into adult social care, I also deliver training to new CAREGivers, teaching them how to administer medication correctly and the principles of moving and handling.
I come from a large family having 2 sisters and a brother. This makes my home life as busy as my work, as I'm currently living with my partner JJ, mum, dad, sisters, niece and 2 dogs but I wouldn’t have it any other way.
With a background in running pubs, I am used to having to juggle priorities which is probably why I enjoy my role within the scheduling team so much. Ensuring that our clients get the right people at the right time every day takes dedication and commitment but the rewards are well worth it. I know how important it is to the people we support to be sure that they can rely on us. Just that little phone call to let them know we are on our way or that pint of milk we can get for them on our way over can make all the difference. I still get to go out and see all my clients whilst being a mentor to new CAREGivers, making sure that they feel fully supported.
My role as Deputy Care Manager sees me heavily involved in scheduling visits and liaising with clients, their families and other healthcare professionals to ensure every aspect of their care runs smoothly. Coming from an airline background, delivering great customer service is at the heart of my nature. It’s very important for me to get to know each of our clients and CAREGivers personally. By fully understanding their needs, we can ensure that we respond quickly to any changes.
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