Submit a Review for Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill, Milton Keynes, MK8 0AB
View Full Details of Home Instead (Milton Keynes)Latest Reviews for Home Instead (Milton Keynes)
02 December 2025
Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment. Very supportive and personalised approach to support my husband. Also good to have the flexibility to change things as things come up.
06 November 2025
I have been very satisfied with received from your carers. they have performed all tasks that undertake. I shall be quite sorry not to have them after November. I find their companionship valuable and look forward to them arriving
21 October 2025
Home Instead have been simply wonderful from the very start. From our initial consultation to the actual care delivered to our dear mum has been outstanding. Professional, courteous and all sensitively and compassionately managed. The carers who have looked after mum have been simply brilliant and provided much love, genuine and sincere care and have made a huge difference to mum and her wellbeing. As a family we simply can't thank you enough and would highly recommend to anyone. Thank you so much.
30 September 2025
Sarah and the caress, Julia and Ian have been fantastic. Unfortunately due to Mum's dementia we have not been able to proceed with long term care. The support Home Instead have given me and my family during this process has been so helpful and kind. I have no reservations in recommending this company to anyone who needs extra support and care.
05 September 2025
I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.
26 August 2025
Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all that's required. Would recommend to any one else that has an elderly parent or relative in need of assistance.
13 August 2025
We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I feel she is taking a load off my shoulders.
21 July 2025
From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of mind that we have made the correct decision in having Home Instead involved with the care of our mother.
26 June 2025
My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity. The other staff are always helpful and organised. Sympathetic to change in the care plan and offers helpful advice. Again, very professional.
14 May 2025
Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care. Thank you to all members of staff, including the office staff for the service provided.
12 May 2025
The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home Instead'.
06 May 2025
Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care giver is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.
02 April 2025
Your care staff are simply excellent. Ever ready to help in any way they can. Please can we know who is coming - if you cannot provide a rota (even if there are gaps) please phone so at least we know their name, and if this is their first visit, we are ready to show them around and explain what is to be done. I appreciate they have notes but it is showing where things are to be found.
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped in to make sure I was ok. The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class. The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed. Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
17 January 2025
Can't fault Home Instead carers and managers. Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.
14 January 2025
Home Instead staff always friendly and helpful. Always have time for my husband, never skimp on time. We are both very happy with the service and the staff we talk to in the office and see at our home.
06 January 2025
The small team of carers have taken great care to understand my dad's needs and have turned him around from not wanting the service to wholeheartedly welcoming them. The app is really helpful in giving us details of how the visit went and communication with the office is responsive and efficient. As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.
19 December 2024
We are very pleased with your service. Your staff are both friendly and professional and treat my mother with respect, office staff again are friendly and helpful and any changes to medication are dealt with promptly.
11 December 2024
Home Instead were brought in to look after an elderly friend who was struggling to cope with some aspects of living alone, having recently lost his wife. They have been outstanding from the outset. All of the carers come across as friendly and patient and the staff behind the scene are excellent at updating me with any issues as they arise. The on-line app is easy to use and very useful in allowing me to monitor the visits, should I not have time to visit. I would certainly recommend their services without hesitation.
Latest Reviews for Home Instead (Milton Keynes)
02 December 2025
Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment. Very supportive and personalised approach to support my husband. Also good to have the flexibility to change things as things come up.
06 November 2025
I have been very satisfied with received from your carers. they have performed all tasks that undertake. I shall be quite sorry not to have them after November. I find their companionship valuable and look forward to them arriving
21 October 2025
Home Instead have been simply wonderful from the very start. From our initial consultation to the actual care delivered to our dear mum has been outstanding. Professional, courteous and all sensitively and compassionately managed. The carers who have looked after mum have been simply brilliant and provided much love, genuine and sincere care and have made a huge difference to mum and her wellbeing. As a family we simply can't thank you enough and would highly recommend to anyone. Thank you so much.
30 September 2025
Sarah and the caress, Julia and Ian have been fantastic. Unfortunately due to Mum's dementia we have not been able to proceed with long term care. The support Home Instead have given me and my family during this process has been so helpful and kind. I have no reservations in recommending this company to anyone who needs extra support and care.
05 September 2025
I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.
26 August 2025
Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all that's required. Would recommend to any one else that has an elderly parent or relative in need of assistance.
13 August 2025
We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I feel she is taking a load off my shoulders.
21 July 2025
From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of mind that we have made the correct decision in having Home Instead involved with the care of our mother.
26 June 2025
My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity. The other staff are always helpful and organised. Sympathetic to change in the care plan and offers helpful advice. Again, very professional.
14 May 2025
Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care. Thank you to all members of staff, including the office staff for the service provided.
12 May 2025
The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home Instead'.
06 May 2025
Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care giver is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.
02 April 2025
Your care staff are simply excellent. Ever ready to help in any way they can. Please can we know who is coming - if you cannot provide a rota (even if there are gaps) please phone so at least we know their name, and if this is their first visit, we are ready to show them around and explain what is to be done. I appreciate they have notes but it is showing where things are to be found.
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped in to make sure I was ok. The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class. The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed. Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
17 January 2025
Can't fault Home Instead carers and managers. Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.
14 January 2025
Home Instead staff always friendly and helpful. Always have time for my husband, never skimp on time. We are both very happy with the service and the staff we talk to in the office and see at our home.
06 January 2025
The small team of carers have taken great care to understand my dad's needs and have turned him around from not wanting the service to wholeheartedly welcoming them. The app is really helpful in giving us details of how the visit went and communication with the office is responsive and efficient. As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.
19 December 2024
We are very pleased with your service. Your staff are both friendly and professional and treat my mother with respect, office staff again are friendly and helpful and any changes to medication are dealt with promptly.
11 December 2024
Home Instead were brought in to look after an elderly friend who was struggling to cope with some aspects of living alone, having recently lost his wife. They have been outstanding from the outset. All of the carers come across as friendly and patient and the staff behind the scene are excellent at updating me with any issues as they arise. The on-line app is easy to use and very useful in allowing me to monitor the visits, should I not have time to visit. I would certainly recommend their services without hesitation.