Submit a Review for Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill, Milton Keynes, MK8 0AB
View full details of Home Instead (Milton Keynes)Latest Reviews for Home Instead (Milton Keynes)
10 April 2026
Very happy with all aspects of the service provided, from initial contact in Jan 2026 through to current day, in my experience they have proved to be a highly professional and competent company. The 3 Carers have equally been consistently excellent in terms of their friendly and helpful attitude,
their attention to detail and impeccable timekeeping. These Carers really do care
09 April 2026
From my initial phone call to Home Instead, my concerns about having carers attend my father on a daily basis were met with compassion and understanding.
At the first home meeting we were advised on the options available. As we required help in tight deadlines, the company made arrangements for
our care to start promptly.
The carers assigned to my dad are excellent and their personalities suit my dad perfectly. All the staff we have met have been kind, considerate and understanding.
The service we have all received from Home Instead has been excellent so far and I would highly recommend them.
The carers are building a relationship with my dad now and he now appreciates and enjoys his time with them.
19 March 2026
Highly professional, friendly and experienced carers.
Always going the extra mile.
Very thorough in every aspect of their work.
Very trustworthy, punctual and more than anything else they really did care.
19 March 2026
Home Instead's Care Team first visited for Dad, to help him with showering and personal care 3 times a week. They worked slowly and professionally with him to gain his acceptance and trust. When Mum later became unwell they were on hand, able to step in at very short notice with extra visits and
tasks, arranged efficiently in the office. They all went above and beyond, covering weekend hours and nights to make sure that the care she needed, in the limited time she had left with us, was provided. Dad's needs then increased and extra sessions again instantly met his requirements and our requests. A small, experienced, regular team visited and cared for him maintaining his acceptance of the additional help and support he now needed each day at a difficult time. I would not hesitate to recommend Home Instead and would like to say a big thank you to everyone for all the help they gave Dad, and Mum, during the last 18 months.
19 March 2026
Neede help after hospital stay as I live alone. Service was excellent from my first phone call enquiry to saying goodbye to the lovely people who had helped me so much.I looked forward to their cheerful and friendly visits and they gave me so much support .
02 December 2025
Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment.
Very supportive and personalised approach to support my husband.
Also good to have the flexibility to change things as things come up.
06 November 2025
I have been very satisfied with received from your carers. they have performed all tasks that undertake. I shall be quite sorry not to have them after November.
I find their companionship valuable and look forward to them arriving
21 October 2025
Home Instead have been simply wonderful from the very start. From our initial consultation to the actual care delivered to our dear mum has been outstanding.
Professional, courteous and all sensitively and compassionately managed.
The carers who have looked after mum have been simply brilliant
and provided much love, genuine and sincere care and have made a huge difference to mum and her wellbeing.
As a family we simply can't thank you enough and would highly recommend to anyone. Thank you so much.
30 September 2025
Sarah and the caress, Julia and Ian have been fantastic. Unfortunately due to Mum's dementia we have not been able to proceed with long term care.
The support Home Instead have given me and my family during this process has been so helpful and kind.
I have no reservations in recommending this
company to anyone who needs extra support and care.
05 September 2025
I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.
26 August 2025
Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all
that's required. Would recommend to any one else that has an elderly parent or relative in need of assistance.
13 August 2025
We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I
feel she is taking a load off my shoulders.
21 July 2025
From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of
mind that we have made the correct decision in having Home Instead involved with the care of our mother.
26 June 2025
My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity.
The other staff are always helpful and organised. Sympathetic to change in the care plan and offers
helpful advice. Again, very professional.
14 May 2025
Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care.
Thank you to all members of staff, including
the office staff for the service provided.
12 May 2025
The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home
Instead'.
06 May 2025
Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care
giver is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.
02 April 2025
Your care staff are simply excellent. Ever ready to help in any way they can. Please can we know who is coming - if you cannot provide a rota (even if there are gaps) please phone so at least we know their name, and if this is their first visit, we are ready to show them around and explain what is
to be done. I appreciate they have notes but it is showing where things are to be found.
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped
in to make sure I was ok.
The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class.
The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed.
Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
Latest Reviews for Home Instead (Milton Keynes)
10 April 2026
Very happy with all aspects of the service provided, from initial contact in Jan 2026 through to current day, in my experience they have proved to be a highly professional and competent company. The 3 Carers have equally been consistently excellent in terms of their friendly and helpful attitude,
their attention to detail and impeccable timekeeping. These Carers really do care
09 April 2026
From my initial phone call to Home Instead, my concerns about having carers attend my father on a daily basis were met with compassion and understanding.
At the first home meeting we were advised on the options available. As we required help in tight deadlines, the company made arrangements for
our care to start promptly.
The carers assigned to my dad are excellent and their personalities suit my dad perfectly. All the staff we have met have been kind, considerate and understanding.
The service we have all received from Home Instead has been excellent so far and I would highly recommend them.
The carers are building a relationship with my dad now and he now appreciates and enjoys his time with them.
19 March 2026
Highly professional, friendly and experienced carers.
Always going the extra mile.
Very thorough in every aspect of their work.
Very trustworthy, punctual and more than anything else they really did care.
19 March 2026
Home Instead's Care Team first visited for Dad, to help him with showering and personal care 3 times a week. They worked slowly and professionally with him to gain his acceptance and trust. When Mum later became unwell they were on hand, able to step in at very short notice with extra visits and
tasks, arranged efficiently in the office. They all went above and beyond, covering weekend hours and nights to make sure that the care she needed, in the limited time she had left with us, was provided. Dad's needs then increased and extra sessions again instantly met his requirements and our requests. A small, experienced, regular team visited and cared for him maintaining his acceptance of the additional help and support he now needed each day at a difficult time. I would not hesitate to recommend Home Instead and would like to say a big thank you to everyone for all the help they gave Dad, and Mum, during the last 18 months.
19 March 2026
Neede help after hospital stay as I live alone. Service was excellent from my first phone call enquiry to saying goodbye to the lovely people who had helped me so much.I looked forward to their cheerful and friendly visits and they gave me so much support .
02 December 2025
Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment.
Very supportive and personalised approach to support my husband.
Also good to have the flexibility to change things as things come up.
06 November 2025
I have been very satisfied with received from your carers. they have performed all tasks that undertake. I shall be quite sorry not to have them after November.
I find their companionship valuable and look forward to them arriving
21 October 2025
Home Instead have been simply wonderful from the very start. From our initial consultation to the actual care delivered to our dear mum has been outstanding.
Professional, courteous and all sensitively and compassionately managed.
The carers who have looked after mum have been simply brilliant
and provided much love, genuine and sincere care and have made a huge difference to mum and her wellbeing.
As a family we simply can't thank you enough and would highly recommend to anyone. Thank you so much.
30 September 2025
Sarah and the caress, Julia and Ian have been fantastic. Unfortunately due to Mum's dementia we have not been able to proceed with long term care.
The support Home Instead have given me and my family during this process has been so helpful and kind.
I have no reservations in recommending this
company to anyone who needs extra support and care.
05 September 2025
I found my carer to be kind, friendly and very efficient. Nothing was too much trouble, and I looked forward to her visits.
26 August 2025
Home Instead have been looking after my mum for some time now, they offer a great service, staff are very friendly and helpful. If you need to add additional time slots they will accommodate. They will do as little or as much as you need in terms of care, or just some companionship if that's all
that's required. Would recommend to any one else that has an elderly parent or relative in need of assistance.
13 August 2025
We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and has an excellent manner. I have been learning from her by watching how to coax him to take his medication, clean his teeth etc. Her visits are a delight and I
feel she is taking a load off my shoulders.
21 July 2025
From the commencement of our involvement with Home Instead, being the initial fact finding phone call, our initial meeting with the Client Experience Lead, the care givers and the Service Review appointment, we have experienced professional, kind people, that gave my brother and myself the piece of
mind that we have made the correct decision in having Home Instead involved with the care of our mother.
26 June 2025
My mother has been a client of Home Instead for two years. The staff who visit have always been kind, considerate and professional. She can be difficult, but they treat her with care and dignity.
The other staff are always helpful and organised. Sympathetic to change in the care plan and offers
helpful advice. Again, very professional.
14 May 2025
Good support when coming out of the hospital, guided to having reduced support gradually so that by the end of the booked service be able to manage by myself. Always cheerful and helpful. I appreciated the help when needed and all their excellent care.
Thank you to all members of staff, including
the office staff for the service provided.
12 May 2025
The 3 carers in the team looking after my husband are all friendly, kind and efficient. Totally reliable and conscientious too. Home Instead organisers and office staff are helpful and cheerful, always willing to arrange additional help and visits if we need them. We are very glad we chose 'Home
Instead'.
06 May 2025
Home Instead responded quickly to my initial approach, gave clear details of their service, backed up by an introductory visit and good paperwork. Since then office response has been prompt and happy to answer queries. They also check regularly that the service I receive is what I want. My care
giver is super. She is prompt, neat and polite. She respects my personal space and my "strange" ways of doing some things, and willingly responds to any tasks I need help with.
02 April 2025
Your care staff are simply excellent. Ever ready to help in any way they can. Please can we know who is coming - if you cannot provide a rota (even if there are gaps) please phone so at least we know their name, and if this is their first visit, we are ready to show them around and explain what is
to be done. I appreciate they have notes but it is showing where things are to be found.
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped
in to make sure I was ok.
The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class.
The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed.
Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.