Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill,
Milton Keynes
MK8 0AB
bespoke package prices available on request.
These prices are only a guideline, please contact Home Instead (Milton Keynes) to find out the exact price for your requirements.
Home Instead (Milton Keynes) has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years.
Over all time Home Instead (Milton Keynes) has 122 reviews.
5.0 out of 5
Thank you so much for your review. Your kind words about our care professionals and support staff are greatly appreciated.
5.0 out of 5
Thank you for your wonderful review. Your kind words about our team's care and support truly mean a lot to us. It's incredibly rewarding to know that our efforts have made a positive impact. We are committed to providing the best possible service, and your feedback inspires us to continue doing what we love.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our lovely and reliable carers provided exceptional support to your parents. It was truly a pleasure for us to be a part of their care journey. Your recommendation means a lot to us, and we remain committed to providing the highest quality of care
4.0 out of 5
We are delighted to hear about your positive experience with Home Instead Milton Keynes. Our approach to care is centred on understanding the unique needs and preferences of each individual we serve, and we are glad to hear that we were able to do so for your Mum. Ensuring dignity and independence is at the core of our mission, and we are pleased to have helped your Mum adjust to receiving assistance while preserving her independence. Thank you for trusting us with her care.
5.0 out of 5
Thank you for sharing your experience with us! We're delighted to hear that our personalised approach has had such a positive impact on your mum's confidence and well-being. Providing support with kindness and compassion is at the heart of what we do and we're grateful for the opportunity to make a difference in your lives.
5.0 out of 5
Thank you for your glowing review! We're delighted our Care Professionals have made such a positive impact. Your feedback means the world to us as we strive to maintain the highest standards. We appreciate your support. Warm regards, Home Instead Milton Keynes Team.
5.0 out of 5
Thank you so much for taking the time to share your positive experience with Home Instead Milton Keynes. We're glad to hear that our care professionals have been a wonderful support for your parents. Our team values compassionate and professional care, and we appreciate your recommendation.
5.0 out of 5
Thank you for taking the time to share your positive experience with our care professionals. We're delighted to hear that our team has been kind, courteous, and adaptable to your mum's needs. Your recommendation means a lot to us, and we're grateful for the trust you've placed in our home care services.
5.0 out of 5
Thank you for your kind words and for choosing Home Instead Milton Keynes. We truly appreciate your feedback. It's wonderful to hear that your care professional has been amazing, and the fact that you've shared some laughter together speaks to the strong bond that can develop through our care services. If you ever need anything in the future, please don't hesitate to reach out.
5.0 out of 5
We are truly grateful for your heartwarming review. It brings us immense joy to know that our team at Home Instead has been able to provide the care and support your mum needed while making her feel comfortable and valued. Your kind words about our dedicated Care Professionals mean the world to us. We are honored to have been a part of your journey during this challenging time and appreciate your trust in us. Thank you for sharing your experience, and please know that we are always here to provide the best care possible.
5.0 out of 5
Thank you very much for sharing your positive experience with Home Instead. We are grateful for the opportunity to have cared for your mother for over 6 years, allowing her to remain in the comfort of her own home. Our dedicated team of care professionals takes great pride in providing patient, conscientious, and friendly care, always considering the individual needs of our clients. Your recommendation means a lot to us, and we are committed to continuing our mission of providing exceptional home care services. Thank you again for trusting us with your mother's care.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead (Milton Keynes) provides meet the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
5.0 out of 5
We truly appreciate your positive feedback and are delighted to hear about your excellent experience with our Care Professionals. Our team is dedicated to providing respectful and compassionate care, while also maintaining high standards of cleanliness and professionalism. We're thrilled to have met your expectations in terms of timing, meal presentation, and overall service. Thank you for choosing Home Instead Milton Keynes.
5.0 out of 5
We truly appreciate your thoughtful review! Your words have brightened our day, and we're grateful to know that our services have made a positive difference in your mum’s life. Providing compassionate care and reliable support is our top priority, and we're glad our Care Professionals have been able to create a meaningful connection with your mum.
5.0 out of 5
Thank you for taking the time to share your positive experience with Home Instead. We are thrilled to hear that our care and support have helped you regain your independence and that any issues were resolved quickly and professionally. It is our top priority to provide the best possible care for our clients, and we are grateful for the opportunity to have made a positive impact in your life.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead Milton Keynes provides meets the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead (Milton Keynes) provides meet the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead Milton Keynes provides, meet the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead (Milton Keynes) provides meets the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
5.0 out of 5
Thank you for your review. We are pleased to hear that the care and service that Home Instead (Milton Keynes) provides, meet the expectations of our clients and their families. We pride ourselves on having the time to care as well as building relationships.
The Review Score of 9.9 (9.863) out of 10 for Home Instead (Milton Keynes) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Milton Keynes) is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My background is within the Hotel & Catering world, having run a Venue Finding Company for 20 years and prior to that working as a National Accounts Manager for a large chain of London Hotels. Service is in my blood and when researching the Care Industry, I felt that this is a skill that would prove very useful.
I have lived near Olney for over 20 years with my husband Matt and 2 boys, (now both young adults,) lovely Phoebe my Wheaten Terrier and 2 cats, Shadow & Mr Mugabe (he really is a dictator!) In my spare time I love reading and walking in the lovely parks around our home.
Since starting up Home Instead in 2012, we have supported so many wonderful clients to facilitate their wishes to stay at home, wherever that may be, in the place they love or where they feel most comfortable. Getting help or admitting you might need some assistance isn't always an easy decision to make but we have many years’ experience in the sector and know that choosing the right care is just so important. I do feel very proud of my team of office colleagues and CAREGivers who have embarked on this journey with me - we are always looking at ways we can improve and add another dimension to our wonderful clients' lives.
I started in Health and Social care 17 years ago, when I moved from London to Buckinghamshire. I had two small daughters and wanted something I could do as well as being a mum. Over the years I have worked as a carer and ran daycare centres for the elderly with the British Red Cross. I joined Home Instead in February 2012 when the office was first established. I have always been passionate about the good quality care that was central to each individual, and the Home Instead ethos matched this. When starting with Home Instead, I was the Registered Care Manager, as the company grew, I developed into the Operations Manager. More recently I have been promoted to the General Manager of the company. I truly believe that we are the best home care company in our area, who has a passionate team in the office and out on the field. Whenever I get free time I love to travel and embrace new experiences.
As a Care Manager, I am involved in most aspects of the daily delivery of our care services. From the moment we receive a new client enquiry, I will work together with the client and their family to put a plan in place that facilitates their individual needs.
Having over 10 years’ experience in the sector, initially supporting children before I moved into adult social care, I also deliver training to new CAREGivers, teaching them how to administer medication correctly and the principles of moving and handling.
I come from a large family having 2 sisters and a brother. This makes my home life as busy as my work, as I'm currently living with my partner JJ, mum, dad, sisters, niece and 2 dogs but I wouldn’t have it any other way.
With a background in running pubs, I am used to having to juggle priorities which is probably why I enjoy my role within the scheduling team so much. Ensuring that our clients get the right people at the right time every day takes dedication and commitment but the rewards are well worth it. I know how important it is to the people we support to be sure that they can rely on us. Just that little phone call to let them know we are on our way or that pint of milk we can get for them on our way over can make all the difference. I still get to go out and see all my clients whilst being a mentor to new CAREGivers, making sure that they feel fully supported.
My role as Deputy Care Manager sees me heavily involved in scheduling visits and liaising with clients, their families and other healthcare professionals to ensure every aspect of their care runs smoothly. Coming from an airline background, delivering great customer service is at the heart of my nature. It’s very important for me to get to know each of our clients and CAREGivers personally. By fully understanding their needs, we can ensure that we respond quickly to any changes.
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