Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely in their own homes.
What sets Home Instead apart is its dedicated team of Care Professionals. Chosen not only for their professional expertise but also for their empathetic and mature approach, they are committed to delivering a superior quality of care. The...
Care Provided by Home Instead (Milton Keynes)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £38 - £42
- Weekly Live-in Care Fees: from £1,995
bespoke package prices available on request.
Contact Home Instead (Milton Keynes) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Sarah Marquiss (General Manager)
Home Instead (Milton Keynes) Reviews (132)
Home Instead (Milton Keynes) has a Review Score of 9.9 (9.898) out of 10, based on 33 reviews in the last 2 years.
Over all time Home Instead (Milton Keynes) has 132 reviews.
The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class.
The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed.
Best thing I've done was move to Homestead.
Thank you so much for sharing your experience with Homestead! We're thrilled to hear that we were able to provide the support and care you needed, especially after your previous challenges. It means the world to us that you felt at ease and confident with our team, and we're so glad our efforts to...
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
Thank you for taking the time to give your feedback. We apparated your kind words that will be passed to the team.
Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.
It means a lot to us that you felt the care was compassionate and professional. We appreciate your recommendation and are grateful for the trust you've placed in us.
We are both very happy with the service and the staff we talk to in the office and see at our home.
Thank you so much for your kind words and for taking the time to share your experience with Home Instead! Were thrilled to hear that both you and your husband are happy with the service and our team. Providing compassionate and attentive care is at the heart of what we do, and its wonderful to know that our staffs dedication makes a positive impact in your lives.
As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.
Thank you so much for your thoughtful review! We are so pleased to hear that the team has been able to provide such personalized care for your dad and help him feel more comfortable with the service. We're glad this has allowed you to relax and reconnect with him as daughters again. Your kind words mean a lot to us!
We are very pleased with your service. Your staff are both friendly and professional and treat my mother with respect, office staff again are friendly and helpful and any changes to medication are dealt with promptly.
Thank you so much for your kind words and positive feedback! We're delighted to hear that you are pleased with our service and that our team has been able to meet your expectations. It's our priority to provide respectful and professional care.
Home Instead were brought in to look after an elderly friend who was struggling to cope with some aspects of living alone, having recently lost his wife. They have been outstanding from the outset. All of the carers come across as friendly and patient and the staff behind the scene are excellent at updating me with any issues as they arise. The on-line app is easy to use and very useful in allowing me to monitor the visits, should I not have time to visit. I would certainly recommend their services without hesitation.
Thank you so much for your valuable feedback. We truly appreciate hearing that we've made a positive impact in supporting individuals to live independently. It's incredibly rewarding to know that our efforts have contributed to enhancing the quality of life for those we serve. Your kind words inspire us to continue improving and providing the best possible support.
I love being able to go out knowing that Mum is well looked after, is taken out to new and old places and does activities that I sometimes have not had time for.
The weekly reports are so useful in keeping me up to date.
Thank you so much for your kind feedback! We're thrilled to hear how much your mother enjoys her time with her care professional and the comfort and companionship she brings each week. We're grateful to be part of her care. Thank you again for sharing!
This is the first time we've had to care for someone with dementia. Home Instead have helped us navigate this and support us. The carers that attend to my father-in-law are understanding of his attempts to keep his independence and respect that. They help us as a family knowing that he is supported every day.
Thank you for taking the time to provide your feedback. It truly means a lot to our entire team to know that our efforts are making a positive impact not just for our clients, but also in supporting their families.
Very happy with the care provided to my mother. The carers come in every day and are always friendly and helpful. They help with dressing and washing and making cups of tea as well as any ad-hoc jobs. Everyone in the office is also helpful with any admin queries.
Thank you so much for your kind words! We're honoured to care for your parent and truly appreciate your trust in us.
I can relax when I am away from the house, knowing that she is being looked after.
Thank you so much for your review. Your kind words about our care professionals and support staff are greatly appreciated.
On coming out of hospital and needing help myself, I was relieved to have people who coped with support stockings brilliantly and were willing to wash my legs and feet, being unable to do so myself. Each member of the team has impressed me: they are thoughtful, see what needs doing and do it, are willing to do anything I ask of them - and giving mealworms to the birds is not very pleasant! They arrive on time. They are interested in us but not intrusive. They are cheerful, and so quick around the house that I blink and a job is done. I hadn't realised how slow I'd got until I saw the care team sprint up and down the stairs.
Thank you for your wonderful review. Your kind words about our team's care and support truly mean a lot to us. It's incredibly rewarding to know that our efforts have made a positive impact. We are committed to providing the best possible service, and your feedback inspires us to continue doing what we love.
We have used several care companies and Home Instead were by far the best. Lovely reliable carers who looked after my parents exceptionally well. Thank you Home Instead (Milton Keynes), we are very happy to recommend you.
Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our lovely and reliable carers provided exceptional support to your parents. It was truly a pleasure for us to be a part of their care journey. Your recommendation means a lot to us, and we remain committed to providing the highest quality of care
I have been completely satisfied with Home Instead's approach to caring. Initially, taking time to find out about Mum, her family, her needs, likes and dislikes, past and present interests etc. Most importantly she is treated with dignity and has helped to get her used to someone else helping her as she was becoming very dependent on me.
We are delighted to hear about your positive experience with Home Instead Milton Keynes. Our approach to care is centred on understanding the unique needs and preferences of each individual we serve, and we are glad to hear that we were able to do so for your Mum. Ensuring dignity and independence...
Excellent service that centres on what my mum needs, pairing Mum up with people of similar interests and outlook on life has given my mum back her confidence to go out and engage with the world again. We have both felt fully supported when deciding what works best for us and am immensely grateful for the kindness and compassion shown at each meeting.
Thank you for sharing your experience with us! We're delighted to hear that our personalised approach has had such a positive impact on your mum's confidence and well-being. Providing support with kindness and compassion is at the heart of what we do and we're grateful for the opportunity to make a difference in your lives.
I cannot speak highly enough about Home Instead and the service that they provide. Visiting carers are an absolute credit to the company. Personal, compassionate, understanding. A visit from the carer for my mother is comparable to a visit by a family member. Keep up the good work.
Thank you for your glowing review! We're delighted our Care Professionals have made such a positive impact. Your feedback means the world to us as we strive to maintain the highest standards. We appreciate your support. Warm regards, Home Instead Milton Keynes Team.
Home Instead provide a wonderful service. My father has recently become virtually bedridden. We have carers in the morning and they have been wonderful, providing a great support for both Mum and Dad. They are friendly, professional and extremely capable. I would not hesitate to recommend Home Instead to anyone who is seeking support for a loved one.
Thank you so much for taking the time to share your positive experience with Home Instead Milton Keynes. We're glad to hear that our care professionals have been a wonderful support for your parents. Our team values compassionate and professional care, and we appreciate your recommendation.
Very kind and courteous staff, attend to mum's needs without complaint, nothing is too much trouble, always willing to adapt the care at very short notice. and I would recommend your services for anyone looking for home care services. Thank you.
Thank you for taking the time to share your positive experience with our care professionals. We're delighted to hear that our team has been kind, courteous, and adaptable to your mum's needs. Your recommendation means a lot to us, and we're grateful for the trust you've placed in our home care services.
I will miss her when she goes on the 9th September.
Thank you for your kind words and for choosing Home Instead Milton Keynes. We truly appreciate your feedback. It's wonderful to hear that your care professional has been amazing, and the fact that you've shared some laughter together speaks to the strong bond that can develop through our care services. If you ever need anything in the future, please don't hesitate to reach out.
I was concerned, at first, as I thought Mum would not like strangers washing her etc. But straight away two members of staff in particular, our carers, felt like friends and put Mum at ease from the first visit.
I cannot recommend Home Instead highly enough, particularly four members of staff, the ones I have had personal contact with.
They have been angels at one of the most difficult times of our lives and certainly made the process as easy as it could have been.
We are truly grateful for your heartwarming review. It brings us immense joy to know that our team at Home Instead has been able to provide the care and support your mum needed while making her feel comfortable and valued. Your kind words about our dedicated Care Professionals mean the world to us....
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Milton Keynes).
Awards / Recognitions (10)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (5)
My background is within the Hotel & Catering world, having run a Venue Finding Company for 20 years and prior to that working as a National Accounts Manager for a large chain of London Hotels. Service is in my blood, and when researching the Care Industry, I felt that this is a skill that would prove very useful.
I have lived near Olney for over 20 years with my husband Matt and 2 boys (now both young adults), lovely Phoebe, my Wheaten Terrier and 2 cats, Shadow & Mr Mugabe (he really is a dictator!) In my spare time, I love reading and walking in the lovely parks around our home.
Since starting up Home Instead in 2012, we have supported so many wonderful clients to facilitate their wishes to stay at home, wherever that may be, in the place they love or where they feel most comfortable. Getting help or admitting you might need some assistance isn't always an easy decision to make, but we have many years’ experience in the sector and know that choosing the right care is just so important. I do feel very proud of my team of office colleagues and CAREGivers who have embarked on this journey with me - we are always looking at ways we can improve and add another dimension to our wonderful clients' lives.
I started in Health and Social care 17 years ago, when I moved from London to Buckinghamshire. I had two small daughters and wanted something I could do as well as being a mum. Over the years, I have worked as a carer and run daycare centres for the elderly with the British Red Cross. I joined Home Instead in February 2012 when the office was first established. I have always been passionate about the good quality care that was central to each individual, and the Home Instead ethos matched this. When starting with Home Instead, I was the Registered Care Manager. As the company grew, I developed into the Operations Manager. More recently, I have been promoted to the General Manager of the company. I truly believe that we are the best home care company in our area, which has a passionate team in the office and out on the field. Whenever I get free time, I love to travel and embrace new experiences.
As a Care Manager, I am involved in most aspects of the daily delivery of our care services. From the moment we receive a new client enquiry, I will work together with the client and their family to put a plan in place that facilitates their individual needs.
Having over 10 years’ experience in the sector, initially supporting children before I moved into adult social care, I also deliver training to new CAREGivers, teaching them how to administer medication correctly and the principles of moving and handling.
I come from a large family, having 2 sisters and a brother. This makes my home life as busy as my work, as I'm currently living with my partner JJ, mum, dad, sisters, niece and 2 dogs, but I wouldn’t have it any other way.
With a background in running pubs, I am used to having to juggle priorities, which is probably why I enjoy my role within the scheduling team so much. Ensuring that our clients get the right people at the right time every day takes dedication and commitment, but the rewards are well worth it. I know how important it is to the people we support to be sure that they can rely on us. Just that little phone call to let them know we are on our way, or that pint of milk we can get for them on our way over, can make all the difference. I still get to go out and see all my clients whilst being a mentor to new CAREGivers, making sure that they feel fully supported.
My role as Deputy Care Manager sees me heavily involved in scheduling visits and liaising with clients, their families and other healthcare professionals to ensure every aspect of their care runs smoothly. Coming from an airline background, delivering great customer service is at the heart of my nature. It’s very important for me to get to know each of our clients and CAREGivers personally. By fully understanding their needs, we can ensure that we respond quickly to any changes.
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