Home Instead (Market Harborough, Oadby, Corby & Oakham)

I can only offer praise and thanks to Lucy and the whole team of carers and I do not know what we would do without them.

The Market Harborough Homeinstead team looked after my Dad from 2021 until late 2025 in my Mum's home, providing visits during the working week. They also supported when my Mum was away for a day giving her a break. He was suffering with Dementia, so as the disease progressed the type of care was adapted to suit his needs,. In the early stages they would take my Dad for long walks, then more latterly supported him more in the home. The team from in the office, to the carers attending offered an extremely professional service, both providing support to my Mum too.

They provided login details for the app, so if you are family member you can see what has happened on the visit. Everyone within the Homeinstead team is a credit to the care industry, and has exemplary standards at all levels.

I would highly recommend Homeinstead as a care provider for support within the home environment.

Over the past months we have clearly seen the benefits of the partnership arrangements as both my in-laws are happier, healthier and more relaxed. I sincerely thank Home Instead

Home Instead have been looking after my Mother-in-Law for the past 6 months. She has early dementia and is therefore not always easy to deal with. With the help of Home Instead she continues to live by herself at her home. The manner in which the carers encourage and support her with her eating and going out is much admired and appreciated by her family.

The HomeInstead Team cared for my husband for over 4 years x 5 times per week and during that time, we saw the same carers, with just one or two changes. The care they provided in taking him for walks, preparing his lunch, changing pads and latterly as his dementia worsened showering him gave him some quality of life and enabled me to keep him at home for far longer than was expected. The support and friendship they showed me also helped during often very difficult times. They are an incredibly professional, kind, have immense patience and their specific training and understanding of dementia clearly helped our situation.

Carers were always on time and if they were running slightly late, the office would call to let me know.

When I needed to extend or arrange for additional care to allow me to do other things, the office staff were so helpful and accommodating, informing me which carer would looking after David.

Thank you for the most wonderful and kind team of carers

Home instead have been caring for my father who had dementia for many years. They have been great at looking after him. What we liked about the service is that he had regular carers who he got to know. They were also very supportive to my Mum and would almost act as a support carer for her - in other words they would check in with her too, which was reassuring to know another person was looking out for her. The service is also really good as it was very flexible. They could increase or decrease the care as it was needed. Overall we were very pleased with the care home instead provided. I have already recommended them to friends too. Thank you so much!!

Following 2 weeks in hospital and 2 weeks in a care home, I needed confidence restoring re showering. My initial contact and registration meeting were both efficient and friendly. I felt in control of what service I needed - the company listened to what I required. Having the same carer each visit was very valuable and appreciated. Thank you for restoring my confidence and helping in various other ways.

Uncertain as to what service my wife would require I was a little concerned. However, the service and support given over 4 months were exemplary. Both management and carers give their genuine support at all times and treated her with exceptional care and attention. Whenever a change or support was identified, the system was able to cater for the need with the carers ending up 'part of the family'. All tasks were undertaken and performed to a very high standard. Thank you to one and all.

Thank you very much.

In my experience, nothing seems to be beyond any of the staff. Always so helpful and kind.

Home Instead were recommended to me by friends and best decision was made now they are caring for my parents.

Thank you Home Instead for everything. We were so touched by your professionalism and care.

Our interface with Home Instead has been primarily with the care staff whom we found to have been well trained, courteous and efficient. The support staff coped well with the difficulty of juggling a programme of locations, times, dates and carer holidays. I do not know if Home Instead offer value for money, I have no yard stick against which to make a judgement; suffice to say we were grateful for the service which they provided and would happily employ them again.

Home instead took on providing my mums care approximately 7 years ago. From the on set they were very professional friendly and polite. They got to know my mum really well and sent carers to match her personality and were more like friends than carers to her, although always in a professional and caring manner. If I have had any concerns about my mum and her care they have always returned my call promptly and answered any concerns I've had, they have worked with myself and my mum to make changes to her care as needed when there have been changes in her health. I always felt confident my mum was receiving quality care by staff who really cared.

I have been looked after by carers from Home Instead since returning to my flat after almost 3 years in hospital and physio rehab. I live on my own and have family in a village outside Harborough. The carers who come to me have become treasured friends. They often have the same interests as me (dogs, wild birds, travelling and Tv programmes) so we have a lot to talk about. Thanks to their visits I have improved enormously and am able to look after myself (shower, cooking, Dressing and getting ready for bed). They sometimes shop for me although I am now able to walk into town with a 4 wheel walker. They help keep my flat tidy so family and visitors are happy, me too. They change my bed sheets and I do the washing. I enjoy being able to do things for myself. I also enjoy having people look after me but must learn to be independent again.

A most excellent and professional care provider. Highly recommended if you want reassurance that anyone you know who needs home support will be in the very best of hands and care.

Home Instead have been a huge help to us during the decline of my father due to dementia and other illnesses. They have juggled and upped the care accordingly until my father had to go into a care home. His often challenging behaviour was never an issue for them and we received regular calls and feedback from them. All the carers were amazing and seemed to go that extra mile always. We are so grateful.

Having never employed a live-in carer my wife and I were interested in a brief, 48-hour stay to see how it might meet her needs since she is wheelchair-bound and in her twenty-first year of Parkinson's. From the moment the carer arrived there was a sense that our decision was the right one. Her warm personality and instant friendliness instilled a feeling of confidence, allowing me to go away secure in the knowledge that all would be well. As I found out on my return all the challenges of care had been dealt with extremely well and my wife had made a new friend whose company she genuinely enjoyed. Without question, we'll be using this outstanding service again. Many thanks to all concerned.

My husband was very well cared for over a 48-hour period by his carer. The carer was very understanding and sympathetic to his needs. It was the first time that we had used Home Instead and it won't be the last.

Home Instead was recommended to me by relatives. My mom needed consistent carers who she knows and come regularly so we opted for Home Instead. The carers show an interest in what Mum likes to do and talk about, giving social interaction as well as hygiene 'bathing' visits. My mom can be 'difficult' at times and the staff are friendly and caring. It's a 'day off' for the family when they visit instead.