Home Instead (Market Harborough, Oadby, Corby & Oakham)

I can highly recommend Home Instead for prompt, efficient and caring service in a friendly, homely manner. Thank you so very much.

When deciding that assistance with care was required for my wife, who is suffering with dementia, the first requirement was that it should be at home. We were recommended to Home Instead by a friend of our son whose parents-in-law were cared for by them. After a consultation we started with two carers for two hours, two days per week. As my wife's condition has progressed we have increased care to five days a week for two hours daily. We have a team of three carers who we now know very well. They are BRILLIANT. I cannot recommend them more highly. As I am over 80 and have certain medical conditions, I would not be able to look after my wife and she would have had to go into a home. Having Home Instead is the best decision we ever made. My wife is in her own home, comfortable and content. Just as we wished. Thank you for your care.

My Mum has been having daily visits for an hour from Home Instead caregivers for six months and a weekly companionship visit for much longer. She has mobility issues and dementia. The caregivers are all very friendly, kind and caring. The daily visits enable my Mum to continue living independently in her own home. As she has regular visits from a small core of caregivers she views them as friends which is lovely. The communication between the office and me works well, and the new app, which enables me to see the daily reports, is very helpful.

Home Instead has over the past 5 years provided excellent companionship and care for my Dad who has Alzheimer's. The caregivers have consistently been of a high standard. I would like to thank some staff in particular for their dedication and kindness to my Dad. Home Instead has always kept in close contact with me as next of kin and alerted me to any concerns they have had over Dad's wellbeing. I recommend them highly as support to those who have lost independence, as well as to the families of clients. Thank you Home Instead.

We found the service provided by Home Instead to be excellent, caring and professional. The carers were always punctual and responded very well to my Mother and her needs, so we were confident that, with this support, she was able to lead an independent life in her own home. All communication with the management team was easy and professional.

The caregivers visit my Mum three times a week for companionship and to get her a meal. She gets on very well with them, they are very caring and supportive to her even though she can sometimes be quite stubborn. Both Mum and myself are very happy with the care provided and the office staff are always very helpful and quick to respond to any issues.

Kept us informed on dad's condition on a regular basis.

The office has been helpful and the care staff have been exceptional.

The family were very pleased with the professionalism of the company in general and thought that the staff were extremely kind and caring and sometimes experienced difficult circumstances which they handled very well. We would have no hesitation in recommending them. The carers were always on time and if there were any changes to the schedule we were always given advanced warning.

I had to arrange care for my 74-year-old neighbour and friend at very short notice. Home Instead Market Harborough had been highly recommended to me and they responded promptly to my initial enquiry undertook a thorough assessment which focussed on a realistic view of my neighbour. Care was put in place with the minimum of fuss and all the carers have been outstanding they take time to concentrate on the client's lives and needs and could not do more. They are a delight.

Initial contact and care plan professional. Carers well managed to my mother and developed a genuine relationship. Office and schedulers always efficient and responsive - able to add/extend visits when necessary. Always felt that carers and office staff were listening and responding to requests or concerns. Staff always contacted me when necessary and appropriate. I always felt that we were partnering in my mother's care.

Home Instead provided care for my father from late 2017, through to July 2018. During this time they gave him excellent physical and moral support at a very difficult time for him. They understood his needs and individual carers made sure he was well catered for. First class service from a very professional organisation.

They were not just caregivers to dad but friends to both of us. I am so glad I chose Home Instead.

Excellent care with the personal touch. Carers became good friends with mum. Allowed her to remain in her home that little bit longer.

I have no hesitation in wholeheartedly recommending and using again this service.

I have been very happy with the care and service provided by everyone at Home Instead. All of the carers have been kind and prepared to listen to me. I regard them as my friends as well as my carers.

Dad loves the carers visiting.

The caregivers who call are all friendly, cheerful and genuinely caring. The service is totally reliable giving me peace of mind when I'm not there. Having a team of three caregivers who cover all of mums calls means that she always sees a familiar face which is vital for someone with dementia. The caregivers all understand the condition and work hard to meet mum's needs. A truly professional and caring organisation.

All the carers (mainly two) were compassionate, efficient and helpful.

The carers were polite, punctual, reliable, and in every way fulfilled our expectations of them.....