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Home Instead (Stoke Newington, Leyton & Wanstead) has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years.
Over all time Home Instead (Stoke Newington, Leyton & Wanstead) has 27 reviews.
Thank you for your positive feedback. It's such a delight supporting such a lovely woman and her family. Her care professional has built a great relationship with her as well.
Thank you so much for your feedback. Your father is a lovely man, and blessed with a lovely family, and being given the opportunity to support him means a lot to the whole team, especially his care professionals.
Thank you for your positive feedback. To hear we are making such a difference is all the reason we need to keep doing what we are doing. Every client is different and we aim to provide personalised care to suit every client's individual care needs. Thanks for choosing us again.
Thank you so much for your positive feedback. It means a lot to us and it's a great privilege to support your mum and be able to make her happy despite health challenges.
You are welcome and thank you for your positive feedback regarding our care team. Your mum is a lovely lady and happy we were able to support her while she was in London.
Thank you for your positive feedback. Your mother-in-law is a wonderful woman and supporting her continues to be a great pleasure. Our care is more relationship-led and we put a lot of thought into matching our clients with their care professionals.
Thank you for your positive feedback. It is a privilege to support your mother. We always endeavour to work in partnership with immediate family, this ensures that care support from all aspects is received and the loved one can continue to live as independently as possible.
Thank you for your positive feedback. Your mum is such a lovely lady and we (especially her care professionals) love supporting her.
Thank you so much for your positive, your brother is a lovely gentleman and care professionals enjoy supporting him.
Thank you so much for your positive feedback. We are there to take the pressure off and I am so glad to know that we are doing that.
Thank you for your positive feedback. Our care professionals have really enjoyed supporting your mum and she will be deeply missed.
Thank you for your feedback. Your mum is a lovely woman and will be missed by all of us (especially her dedicated care professionals).
Thank you so much for positive review. This is what we (Home Instead) are here for. We support our clients to remain independent at home for as long as possible. He will be greatly missed!
Thank you for your feedback. Your dad is a lovely man and it has been a great pleasure to support him at home. We'll miss him (especially his dedicated care professionals ) and wish him all the best.
Thank you very much for your feedback, your husband is a wonderful man, It was a pleasure supporting him.
Thank you for your feedback and we are so glad you enjoy being with your care professional.
Thank you so much for your feedback. Your mum is a wonderful woman and we all loved supporting her.
Thanks for your kind review of our team; our carers always enjoy supporting you.
Thank you for your feedback.
A big thanks to the team supporting, everyone going the extra mile and once again have built superb person-centred relationship and care. A privilege to support a wonderful gentleman. Many thanks.
Thank you so much for your feedback. It is always a privilege to work alongside family members with the care and support of their loved ones. Care professionals always look forward to visits as well.
The Review Score of 10 (10.000) out of 10 for Home Instead (Stoke Newington, Leyton & Wanstead) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Stoke Newington, Leyton & Wanstead) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5My name is Shumana Akhtar, and I am the Care Manager at Home Instead Stoke Newington, Leyton & Wanstead. I have worked in the care industry for over 5 years starting off as a care worker, promoted as Assistant Care Manager and now a Care Manager. I have experience in residential, extra care, and domiciliary care. Whilst working as a Care Worker, I completed my Bachelor of Science degree in Health and Wellbeing, achieving a 2:1.
In my role as the Care Manager, I ensure the client’s needs are person-centred, carry out regular care plan reviews/assessments and ensure clients are satisfied with the high standard of care delivered. I also ensure the team are compliant with CQC requirements and Home Instead Franchise Standards.
To me, working with Home Instead isn’t a job, it is a family. The ethos of the company really caught my attention, somewhere that recognised the value of personalised care and improving quality of life.
It is a rewarding job, my passion for care thrives me to provide personalised care tailored to the client’s needs and deliver a high standard of care with our trained CAREGivers. Putting a smile on someone’s face and a small gesture makes the job even greater.
Outside of work, I like to socialise and spend time with family and friends. I like to go on adventures, the gym, love mini-golf, watch Netflix, spas and going to restaurants.
I have the pleasure of saying that joining this fantastic client-focused business, has been one of the most humbling experiences in my career. As it gives me an opportunity to give back to the community where so many people desperately need my help and personally, brings me back to my roots; being born in the area over forty years ago makes my work so rewarding. Every client is treated like family and given the best care of the highest quality.
I love my job and I love what we do. Not surprised when one of our Care Professionals mentioned to me that doing what we do doesn't feel like 'work'.
I am the support coordinator, my main responsibilities are supporting our care professionals and maintaining contact with client families, as well as general admin duties. I studied healthcare at university and worked in care before this role, which has left me with plenty of experience in healthcare.
The high quality of care that the carers deliver is what attracted me to this role. I am so proud to be part of a team that really cares about others and truly wants to make a difference. Improving the quality of life for others and putting smiles on other people’s faces is something that really resonates with me.
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