Home Instead Chingford was established in February 2017.
Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood Green, Haringey, Finsbury Park, Stamford Hill, Stoke Newington and Canonbury areas.
At Home Instead Chingford, they ensure only those with a passion for caring are recruited, trained and then carefully matched to the...
Care Provided by Home Instead (Chingford)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £39
We also have a dedicated team of office staff that support your ongoing care requirements such as:
- Dealing with your medical appointments and contacts
- Managing your medication process directly with the pharmacist
- Booking and managing appointments
- Caring hand in hand with the family where necessary
- Establishing wellbeing opportunities for clients to live well and as independently as possible
- Identified a Whats On Where Guide for the areas we support, this gives opportunity to get out and about engaging with others
Contact Home Instead (Chingford) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Nigel Allen (Managing Director)
Home Instead (Chingford) Reviews (50)
Home Instead (Chingford) has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time Home Instead (Chingford) has 50 reviews.
The two home helps have shown not only care towards my dad but their daily reports show how they have really got to k ow my dad
The meal prep and cleaning is great but the companionship has truly made a difference to dad and me
The head office team are so friendly and efficient
My initial meeting with Leanne filed me with confidence and that has continued
Thank you to all involved
So pleased the team continue to deliver outstanding service, from the initial consultation to ongoing day to day care support. It's a privilege to work with and have such a dedicated team.
When the care giving began, it did exactly 'what it said on the tin.' Carers were punctual, well-informed and ready to help in any way they could. There was a genuine investment in looking after my mother.
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you felt at ease during the initial assessment and reassured by the level of detail. Its wonderful to know that our Care Professionals made a positive difference and that their punctuality, preparedness, and...
Home Instead North Chingford deserves more than 5 Stars in recognition of the management's professionalism, tailoring for the needs of the client and for the staffs thoughtfulness and care from the lovely ladies who visited my mother daily. This has been a lifeline for my mother. The whole team and carers became her friends and she looked forward to seeing them daily.
This is my first written review. I have definitely no hesitation to recommend Home Instead North Chingford.
Thank you so much for your incredibly kind words and for taking the time to write your first review-we're truly honoured. It means the world to hear that our support has been a lifeline for your mother and that she formed such strong bonds with our team. We're proud to provide care that goes beyond...
All the carers are very kind, caring and patient with my mum. The office has been very good at dealing with any issues, especially as mum can be a bit awkward sometimes! Communication is also very good. I wouldn't hesitate to recommend Home Instead
Thank you so much for your lovely review. We're really pleased to hear that you've found our carers to be kind, caring, and patient-it means a lot to us. We also appreciate your recognition of the office team and our communication. Supporting your mum in a way that works for her is always our...
My Mums independence deteriorated very quickly.
Working with the Team at Home Instead Chingford has provided all the family with the support required.
I would like to say a Huge Thank you to everyone
Thank you so much for your kind words. We are honoured to be supporting her and her family. It means a great deal to our team at Home Instead Chingford to know that our care is making a positive difference. We're here every step of the way, and we'll continue to do all we can to support your mum and her family.
We are completely happy with the service provided.
Thank you so much for your kind words! We're delighted to hear that you're completely happy with the service provided. Your feedback means a lot to our team, and we look forward to continuing to support you.
I've been using the services of Home Instead Chingford since their inception and have had some wonderful carers. It makes a great start to the day to have someone to talk to and help me with my needs. I can thoroughly recommend them to anyone seeking care.
It is a wonderful pleasure to be able to support such an independent lady, who is a tremendous example to us all on how to live well whilst ageing.Her carers have nothing but admiration and total respect for this lovely lady.The entire team continue to deliver outstanding relationship led tailored care, day in, day out.
Absolutely lovely staff who make my 101 year old mum feel good and who chat to her and take an interest in her past. She enjoys their visits.
A wonderfully independent lady, it is a privilege to care for her and build a relationship to help maintain her wellbeing.
The initial interviews were thorough and professional. They took the time to find out as much as they could about Mum's needs and what made her happy. They did a risk assessment and were able to make some suggestions regarding Mum's care, which was very helpful. The staff are kind and friendly. Some are more experienced than others but an effort is made to make sure that a new carer shadows an existing one. If there are any changes, we are informed quickly. An improvement would be to let us know in advance who will be caring for Mum, as we are required to give two weeks notice when requesting care.
Many thanks for your constructive feed back. The team will ensure further opportunities are taken to increase the quality of our services given.
The last appointment of that month the hospital transport was delayed twice. The first time the excuse was they couldn't find the address. The second excuse was that they had broken down. By that time it was too late for me to attend the hospital. The carer, nonetheless, remained with me the whole time, calming me down in this stressful time.
We are pleased to support all clients and our Care Professionals regularly go over and beyond to ensure needs are met. Thanks for your review.
24-hour care was provided at short notice and even with a patchwork of carers, it has worked really well.
We are grateful for the nice comments. The care professionals really felt like extended family members and enjoyed supporting the client and family members. Thank you for your review.
Home Instead have been caring for both my parents for over a year now, and I am always impressed with their professionalism, but also the genuine feeling of care and attention. The carers are very kind, and perform their role well, but also show a genuine interest in their wellbeing, and are happy to spend time talking and listening to them both which I really value. I am able to speak with management and staff by phone, or by email, and I find it so reassuring to know that I have support from them also as I live some distance away from my parents. It is also good to know that when I have a few days away that I can totally rely on everyone from Home Instead to do a wonderful job in my absence.
A pleasure to care for a loving couple who live well. They have a supportive loved one who ensures that every need of mum and dad is always catered for. The care professionals enjoy the time spent with them and the relationship that has developed with all carers. Thank you for your kind response.
I look forward to the twice-weekly visits from my carer. After helping me to shower, she helps me with the ironing or changing the bed, and we have a nice chat. It gives me a positive start to the day.
A truly amazing lady who lives very well independently. It is a joy to be able to support her as and when required and trust she continues to thrive. Thanks for taking the time to comment on our services.
Friendly, helpful, reassuring, trustworthy and reliable are the immediate words that come to mind. The care provided by Home Instead ensures that our friend is well looked after and also able to continue to live independently in her own home. Highly recommend Home Instead (Chingford).
A great team and provides excellent home care for the elderly. They work closely with the family to understand all that is required and persevere to help with more complex situations and needs. Communication and safety are very good and there is always someone to help and solve a problem.
It is always great to work alongside family members whilst delivering care support. The care professionals and office team truly stepped up to the challenge and continue to provide outstanding care support.
They cared for my mother, who was challenging to say the least, with such care, tenderness and professionalism, whilst at the same time accommodating my father's wishes throughout. All of our interactions with them, whether with management, staff or the carers themselves were just wonderful.
If I could give 10 stars I would!
A genuinely warm delightful lady who was always so pleased to welcome our care professionals. Well supported by a truly wonderful, devoted husband and family.
Great service from the start, the carers helped relieve the stress of helping look after my mum, very professional and friendly. They all took care of and would relay any concerns they had back to the office and on to me. I couldn't ask for more.
We love to see our clients thrive and regain full independence. Home instead of Chingford has been a helpful stepping stone to recovery and I wish you continued good health.
My experience with Home lnstead was excellent! I would highly recommend their service. I was recovering from a major operation and I couldn't manage certain tasks like shopping and cleaning. They were a real help in my recovery both physically and mentally.
It's always great to work along side family's who are involved in the continued wellbeing of those we care for. Once again the care professionals have demonstrated their dedication and commitment to deliver outstanding care support overcoming any challenges.
The care professionals truly do care, their patience, kindness and compassion as well as their skills are outstanding and admirable.
I would recommend Home Instead in a heartbeat, and I am and always will be eternally grateful to them.
It is a wonderful privilege to support this client, who is a charming gentleman. His family are outstanding in recognising his ever-developing needs and working in tandem with the Home Instead team. Our care professionals are dedicated individuals, who make a difference daily to his well-being and quality of life, helping him to live well with his condition.
I rate the care I receive as excellent and would recommend the service to anyone.
We have been serving the elderly community of Chingford and North London for over 7 years and there are valued clients from the beginning who continue to thrive with our ongoing support. It's a privilege to make a difference to those we care for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2021- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Chingford).
Awards / Recognitions (10)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home Instead (Chingford)Date: Friday 31 May 2024
- Recipient: Home InsteadDate: Friday 31 May 2024
Meet the Team (1)
Nigel & Linda use their complementary skills to operate the Chingford office together.
We are very happy to be in a position where we can really make a difference in the lives of older adults in our area. We are both committed to developing strong relationships with local health & social care professionals, emergency services, community groups and all local providers and organisations that will benefit those we care for and better support their families.
We are passionate about delivering the highest quality of care, tailored to the individual needs of our clients. Having in the past had personal experience of how difficult it can be to source quality care for our own loved ones, it was this that inspired us to join Home Instead and share their mission of:
‘Changing the face of ageing'.
Nigel was born and bred in Leeds, West Yorkshire and moved to London over 35 years ago. Nigel is a highly experienced management development & business consultant and a qualified CIPD Trainer. For many years he specialised in the retail sector and enjoys interacting with people. Nigel is driven to deliver high-quality standards, ensuring this is given to those whom he cares for.
Linda has previously developed a business as a Driving Instructor establishing good training and people skills. She has a keen eye for detail, is very patient and is an extremely good listener.
When not working Nigel & Linda love spending time with their family, are very involved members of a local church and enjoy entertaining friends. They are active sports enthusiasts, playing golf, football, squash, cycling and generally keeping fit.
Frequently Asked Questions about Home Instead (Chingford)
How many Carers does Home Instead (Chingford) employ?
Home Instead (Chingford) employs 40 carers.
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