Home Instead Chingford was established in February 2017.
Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood Green, Haringey, Finsbury Park, Stamford Hill, Stoke Newington and Canonbury areas.
At Home Instead Chingford, they ensure only those with a passion for caring are recruited, trained and then carefully matched to the...
Home Instead Chingford was established in February 2017.
Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood Green, Haringey, Finsbury Park, Stamford Hill, Stoke Newington and Canonbury areas.
At Home Instead Chingford, they ensure only those with a passion for caring are recruited, trained and then carefully matched to the needs and interests of those they care for and require support.
The service is tailored to your individual needs and ranges from companionship, home help, personal care to more advanced care needs.
Home care visits are never less than an hour and CAREGivers are always personally introduced to you beforehand, you will never have someone attend who has not been introduced.
Care Provided by Home Instead (Chingford)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£37.50 - £39
Contact Home Instead (Chingford) to get a personalised quote:
For a comprehensive tailor made care package that meets every care need.
We also have a dedicated team of office staff that support your ongoing care requirements such as:
- Dealing with your medical appointments and contacts
- Managing your medication process directly with the pharmacist
- Booking and managing appointments
- Caring hand in hand with the family where necessary
- Establishing wellbeing opportunities for clients to live well and as independently as possible
- Identified a Whats On Where Guide for the areas we support, this gives opportunity to get out and about engaging with others
The price(s) shown are provided by the agency. Contact Home Instead (Chingford) for full pricing details and T&Cs.
Home Instead (Chingford) has a Review Score of 9.7 (9.731) out of 10, based on 12 reviews in the last 2 years. Over all time Home Instead (Chingford) has 54 reviews.
Review from S B (Son of Client) published on 31 May 2024 Submitted via Website•
Overall Experience
Great service from the start, the carers helped relieve the stress of helping look after my mum, very professional and friendly. They all took care of and would relay any concerns they had back to the office and on to me. I couldn't ask for more.
Great service from the start, the carers helped relieve the stress of helping look after my mum, very professional and friendly. They all took care of and would relay any concerns they had back to the office and on to me. I couldn't ask for more.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
We love to see our clients thrive and regain full independence. Home instead of Chingford has been a helpful stepping stone to recovery and I wish you continued good health.
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Review from Victoria K (Client / Service User) published on 31 May 2024 Submitted via Website•
Overall Experience
My experience with Home lnstead was excellent! I would highly recommend their service. I was recovering from a major operation and I couldn't manage certain tasks like shopping and cleaning. They were a real help in my recovery both physically and mentally.
My experience with Home lnstead was excellent! I would highly recommend their service. I was recovering from a major operation and I couldn't manage certain tasks like shopping and cleaning. They were a real help in my recovery both physically and mentally.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
It's always great to work along side family's who are involved in the continued wellbeing of those we care for. Once again the care professionals have demonstrated their dedication and commitment to deliver outstanding care support overcoming any challenges.
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Review from Nicola F (Daughter of Client) published on 29 May 2024 Submitted via Website•
Overall Experience
Home Instead has been wonderful from the word g - the management has and continues to accommodate my father’s ever-changing and sometimes challenging needs choosing and matching the care professionals to suit my dad's character. They also are always there for me and my husband when we need it,...
Home Instead has been wonderful from the word g - the management has and continues to accommodate my father’s ever-changing and sometimes challenging needs choosing and matching the care professionals to suit my dad's character. They also are always there for me and my husband when we need it, offering support emotionally and physically always professionally but in a friendly approachable way. The care professionals truly do care, their patience, kindness and compassion as well as their skills are outstanding and admirable.
I would recommend Home Instead in a heartbeat, and I am and always will be eternally grateful to them.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
It is a wonderful privilege to support this client, who is a charming gentleman. His family are outstanding in recognising his ever-developing needs and working in tandem with the Home Instead team. Our care professionals are dedicated individuals, who make a difference daily to his well-being and quality of life, helping him to live well with his condition.
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Review from M P (Client / Service User) published on 13 May 2024 Submitted via Postal Card•
Overall Experience
I rate the care I receive as excellent and would recommend the service to anyone.
I rate the care I receive as excellent and would recommend the service to anyone.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
We have been serving the elderly community of Chingford and North London for over 7 years and there are valued clients from the beginning who continue to thrive with our ongoing support. It's a privilege to make a difference to those we care for.
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Review from Atlanta C (Niece of Client) published on 24 April 2024 Submitted via Website•
Overall Experience
Home Instead have been professional and their caregivers have always been kind and helpful. My uncle looked forward to their visits. It was very useful to be advised that we could apply for a LPA for health and well-being while my uncle still had the capacity. This avoided a long application...
Home Instead have been professional and their caregivers have always been kind and helpful. My uncle looked forward to their visits. It was very useful to be advised that we could apply for a LPA for health and well-being while my uncle still had the capacity. This avoided a long application process after he lost capacity. This was very reassuring for both me and my uncle. I would definitely recommend Home Instead to anyone needing support with an elderly relative.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
It has been lovely to work in partnership with a very caring family member. The primary Care Professional built a tremendous relationship and the confidence to advise and support was always given at the most appropriate time. Truly understanding our client's needs has been one of the many keys to our continued success.
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Review from J H (Daughter of Client) published on 4 January 2024 Submitted via Postal Card•
Overall Experience
Home Instead has been excellent in the service they have provided over the last four years. They have accommodated our ever-changing needs efficiently. The caregivers and management have always been good and very helpful. I would highly recommend them to anyone.
Home Instead has been excellent in the service they have provided over the last four years. They have accommodated our ever-changing needs efficiently. The caregivers and management have always been good and very helpful. I would highly recommend them to anyone.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
What a wonderful privilege to care and support this client who has beaten all the odds and continues to thrive. I believe this is through the loving tender care from a truly supportive family and dedicated Care Professionals who go the extra mile day in day out.
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Review from Wendy B (Daughter of Client) published on 25 September 2023 Submitted via Postal Card•
Overall Experience
I am a full-time carer for my 94-year-old mum. Mum, although able to live independently (in the house next door to us), needs support with meal times and medicine intake.
We were recommended to Home Instead (Chingford) by the family of a fellow client, when the care arrangements for Mum while we...
I am a full-time carer for my 94-year-old mum. Mum, although able to live independently (in the house next door to us), needs support with meal times and medicine intake. We were recommended to Home Instead (Chingford) by the family of a fellow client, when the care arrangements for Mum while we went on holiday, were cancelled at the last minute. We were offered a home visit immediately and care was put into place for the week we were going to be away. The care team are fantastic, lovely, kind and considerate carers who looked after Mum with superb care and dignity. We received daily feedback after each visit, leaving us feeling reassured that Mum was well cared for while we were away. The management team are also outstanding, ensuring an excellent care plan for Mum was arranged, in order for us to continue with our holiday.
We cannot thank Home Instead enough - without them our holiday would never have gone ahead. We had a great experience from a lovely team. Thank you!
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Review from Jane K (Niece of Client) published on 25 July 2023 Submitted via Postal Card•
Overall Experience
We had a very good review, friendly and helpful, and felt like we got all we need and support for the future. Really happy. Services are really good, helpful and supportive.
We had a very good review, friendly and helpful, and felt like we got all we need and support for the future. Really happy. Services are really good, helpful and supportive.
↩Reply from Linda Allen, Director at Home Instead (Chingford)
It is a pleasure to work in collaboration with the family in the best interest of this lovely lady. Despite, only requiring a very small number of home help visits, every client is equally important to us and is treated with dignity and receives full support from our office team as well as from her Care Professional.
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Review from C H (Son of Client) published on 22 February 2023 Submitted via Postal Card•
Overall Experience
We chose Home Instead because they offered the continuity of care we know would be important to gain our mother's confidence. They have always put our mother's primary care at the top of the list and we receive regular feedback from them of any issues arising. Their online tracking form has aided...
We chose Home Instead because they offered the continuity of care we know would be important to gain our mother's confidence. They have always put our mother's primary care at the top of the list and we receive regular feedback from them of any issues arising. Their online tracking form has aided that further. The staff we have encountered are extremely professional and have implemented and undertaken all the requests we have made of them. They never involve staff without having introduced them first eg: holiday cover and they have a 100% attendance record which is commendable. Regular client reviews are held, which they manage to ensure the appropriate and specific level of care is being given and applied. The personal relationship the carers have developed with our mother has been pivotal in her acceptance to the point, she now looks forward to their visits.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
A privilege to support along with family members that are keen to ensure their loved one has the best and appropriate care support possible. We always endeavour to work in partnership with immediate family, this ensures that care support from all aspects is received and the loved one can continue to live as independently as possible.
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Review from Sian M (Daughter of Client) published on 1 December 2022 Submitted via Website•
Overall Experience
Mum had been looked after by Home Instead (Chingford) for two and a half years. In the last few months before she had a number of falls and the care professionals could not have been kinder, staying with Mum until either I or the paramedics could get there. They also supported me when things were...
Mum had been looked after by Home Instead (Chingford) for two and a half years. In the last few months before she had a number of falls and the care professionals could not have been kinder, staying with Mum until either I or the paramedics could get there. They also supported me when things were very difficult. I think I'd have gone mad without them.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
A privilege looking after this lovely lady. We trust she settles well into her new environment. The team did everything possible to ensure outstanding care support was given.
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Review from Caroline B (Daughter of Client) published on 17 November 2022 Submitted via Website•
Overall Experience
Home Instead (Chingford) had provided care for Dad for just over 20 months. Unfortunately, last month his circumstances changed which meant it was impossible for him to remain in his own home and therefore he himself made the decision to move into a Care Home for his own safety. The care and...
Home Instead (Chingford) had provided care for Dad for just over 20 months. Unfortunately, last month his circumstances changed which meant it was impossible for him to remain in his own home and therefore he himself made the decision to move into a Care Home for his own safety. The care and service provided by Home Instead were excellent throughout. Dad was treated with dignity, and kindness by all staff, where he looked upon them as friends, especially two staff members. I was fully informed about his care at all times and the service was outstanding on many occasions. I can't recommend Home Instead (Chingford) highly enough and thank you to management and all the office staff for your quick and reliable responses to any problems that cropped up unexpectedly.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
An absolute gentleman, who was extremely well supported by his family, and a pleasure to care for. The team of Care Professionals and office support once again delivered an outstanding level of care support from all perspectives.
Thank you all.
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Review from A M (Son of Client) published on 19 April 2021 Submitted via Postal Card•
Overall Experience
Home Instead (Chingford) have provided care for Mum for fifteen months. The care and service provided by them has been exemplary throughout. Mum has been treated with dignity, kindness and I have been fully informed about her care at all times. The director, two members of staff and the carers have...
Home Instead (Chingford) have provided care for Mum for fifteen months. The care and service provided by them has been exemplary throughout. Mum has been treated with dignity, kindness and I have been fully informed about her care at all times. The director, two members of staff and the carers have gone above and beyond on many occasions and I can't recommend Home Instead (Chingford) highly enough.
↩Reply from Nigel Allen, Co Owner/Managing Director at Home Instead (Chingford)
We have supported in every way possible to ensure the client's needs have been fully achieved. Engaged with other health professionals and the local authority to keep the client safe, well cared for and in her own home.
Well done team, another tremendous accolade.
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Review from R V (Son of Client) published on 14 April 2021 Submitted via Postal Card•
Overall Experience
The carers treat my mother as though she is a member of their own family, giving time, dedication and kindness to make my mother feel as comfortable and cared for as possible in the circumstances.
The carers treat my mother as though she is a member of their own family, giving time, dedication and kindness to make my mother feel as comfortable and cared for as possible in the circumstances.
↩Reply from Nigel Allen, Co Owner/Managing Director at Home Instead (Chingford)
A wonderful lady who has been cared for, for a number of years. The team once again have gone over and beyond to deliver person centred care that is making a difference that shows! Thanks for the great feedback.
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Review from J H (Client / Service User) published on 17 November 2020 Submitted via Postal Card•
Overall Experience
The Directors looked after me very well, including making contact with my GP and together getting various community help such as a community physio. I could not have asked for better care and attention.
The Directors looked after me very well, including making contact with my GP and together getting various community help such as a community physio. I could not have asked for better care and attention.
↩Reply from Nigel Allen, Co Owner/Director at Home Instead (Chingford)
A pleasure to engage in a short term rehabilitation package, well-done team, on another well-satisfied client.
We wish our client well and a full and complete recovery.
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Review from A D (Daughter of Client) published on 9 January 2020 Submitted via Postal Card•
Overall Experience
The caregivers looked after my mum at home for seven months, and I can honestly say all of the ladies were excellent. They were always so caring, treated my mum with the utmost respect, genuinely were interested in her well-being. Even when she went into hospital, they visited her. They were always...
The caregivers looked after my mum at home for seven months, and I can honestly say all of the ladies were excellent. They were always so caring, treated my mum with the utmost respect, genuinely were interested in her well-being. Even when she went into hospital, they visited her. They were always punctual and stayed for their allotted time.
↩Reply from Nigel Allen, at Home Instead (Chingford)
It is always a privilege to work alongside family members with the care and support of their loved ones. We pride ourselves in delivering person-centred care.
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Review from M B (Client / Service User) published on 9 January 2020 Submitted via Postal Card•
Overall Experience
The caregivers became my friends, helped with not only my personal care but also, had time to talk with me and were interested in my life, and were so good with my dog. I trusted them, and they were always very patient with me.
Compared to the other care companies I had used previously, they were...
The caregivers became my friends, helped with not only my personal care but also, had time to talk with me and were interested in my life, and were so good with my dog. I trusted them, and they were always very patient with me.
Compared to the other care companies I had used previously, they were exceptional.
↩Reply from Nigel Allen, at Home Instead (Chingford)
It has been an honour to care for and support this lady. We wish her well in her new home.
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Review from J D (Daughter of Client) published on 12 August 2019 Submitted via Postal Card•
Overall Experience
Very reliable, efficient, kind and friendly. Care was arranged very quickly and was extremely flexible as we found a routine that worked for my mum. It has taken away a lot of stress and worry. All the carers are so kind and it really is like having extra friends that pop in.
Very reliable, efficient, kind and friendly. Care was arranged very quickly and was extremely flexible as we found a routine that worked for my mum. It has taken away a lot of stress and worry. All the carers are so kind and it really is like having extra friends that pop in.
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Review from G U (Son of Client) published on 20 June 2019 Submitted via Postal Card•
Overall Experience
Very pleased with the service the carers frequently exceed our expectations. Carers have built a good relationship with us and management staff often look for additional ways to help us, including liaising with district nurses.
Highly recommended.
Very pleased with the service the carers frequently exceed our expectations. Carers have built a good relationship with us and management staff often look for additional ways to help us, including liaising with district nurses.
Highly recommended.
↩Reply from Nigel Allen, at Home Instead (Chingford)
A privilege being able to care for this client, who has an extremely fascinating history. Such a talented individual and family. CAREGivers always look forward to visits and enjoy engaging conversations.
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Review from D M (Granddaughter of Client) published on 30 March 2019 Submitted via Postal Card•
Overall Experience
Compared to other care companies we have been with the carers at Home Instead really go above and beyond. They have built a good rapport with my grandmother and show a genuine interest in her life and topics of conversation that she enjoys. Their support around the house with hoovering/washing...
Compared to other care companies we have been with the carers at Home Instead really go above and beyond. They have built a good rapport with my grandmother and show a genuine interest in her life and topics of conversation that she enjoys. Their support around the house with hoovering/washing up/washing the floors etc has really helped us to keep the house in order. Thank you
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Review from Joyce W (Client / Service User) published on 27 March 2019 Submitted via Postal Card•
Overall Experience
The time I have been using the service, I have found it extremely helpful, friendly and efficient. Both the carers and owner and assistants.
The time I have been using the service, I have found it extremely helpful, friendly and efficient. Both the carers and owner and assistants.
↩Reply from Nigel Allen, at Home Instead (Chingford)
A really special lady who is a pleasure to care for. Another fantastic care package which has grown as a result of the superb care given. Great job team!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2021
Overall Good
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Home Instead (Chingford).
There are no accreditations posted yet for Home Instead (Chingford).
Meet the Team (1)
Nigel & Linda AllenJob Title DirectorsJoined 2017
Nigel & Linda use their complementary skills to operate the Chingford office together.
We are very happy to be in a position where we can really...
Nigel & Linda use their complementary skills to operate the Chingford office together.
We are very happy to be in a position where we can really make a difference in the lives of older adults in our area. We are both committed to developing strong relationships with local health & social care professionals, emergency services, community groups and all local providers and organisations that will benefit those we care for and better support their families.
We are passionate about delivering the highest quality of care, tailored to the individual needs of our clients. Having in the past had personal experience of how difficult it can be to source quality care for our own loved ones, it was this that inspired us to join Home Instead and share their mission of:
‘Changing the face of ageing'.
Nigel was born and bred in Leeds, West Yorkshire and moved to London over 35 years ago. Nigel is a highly experienced management development & business consultant and a qualified CIPD Trainer. For many years he specialised in the retail sector and enjoys interacting with people. Nigel is driven to deliver high-quality standards, ensuring this is given to those whom he cares for.
Linda has previously developed a business as a Driving Instructor establishing good training and people skills. She has a keen eye for detail, is very patient and is an extremely good listener.
When not working Nigel & Linda love spending time with their family, are very involved members of a local church and enjoy entertaining friends. They are active sports enthusiasts, playing golf, football, squash, cycling and generally keeping fit.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Chingford) to verify any information. View our terms and conditions. Home Instead (Chingford) has an Enhanced Service -what an Enhanced Service includes.
