Home Instead Lichfield, Tamworth and North Warwickshire
Unit 1, Mercury Park, Amber Close, Amington,
Tamworth
B77 4RP
The carers are friendly and warm and have liaised well with the family.
Y S (Wife of Client)
Home Instead is the first organisation I contacted who understood our needs.
Y S (Wife of Client)
I have been treated with great care and dignity and I have felt completely comfortable and at ease
A H (Client)
Available on request
Home Instead Lichfield, Tamworth and North Warwickshire has a Review Score of 9.8 (9.802) out of 10, based on 29 reviews in the last 2 years.
Over all time Home Instead Lichfield, Tamworth and North Warwickshire has 43 reviews.
5.0 out of 5
Thank you for your feedback I am delighted that your Mum now looks forward to her Care Professionals visit, we will let her know that she provides assurances for you.
5.0 out of 5
We are delighted that you are happy with the nail cutting service you receive. Thank you for taking the time to forward your thoughts. We will ensure that the Care professional is told of your feedback.
5.0 out of 5
Many thanks for your feedback. We are delighted that you feel a weight is off your mind and that the Care Professionals you know are working with your mum as you would care for her.
5.0 out of 5
Thank you for your feedback, I will ensure that your consistent team of Care Professionals know that they are a great help and you look forward to seeing them.
5.0 out of 5
Thank you for your feedback. We are delighted that we found a way to meet your needs. We are passionate about offering solutions to individuals especially as via our own personal experiences we understand how crucial it is to not only find someone who can offer solutions to those needs but be a suitable individual who matches the client, builds relationships and is the consistent visitor.
5.0 out of 5
Thank you for your review, we are delighted that you are pleased with the service.
5.0 out of 5
We are honoured by your feedback thank you. We take great pride in ensuring we deliver what our clients and their loved ones need. We will pass your comments to the Care Professionals who visited your parents consistently as I am sure they will be delighted.
5.0 out of 5
Many thanks for taking the time to write a review of the service your Mum and Dad received from Home Instead. Your parents' regular Care Professionals, I know, loved going to see them and cared for them very much. It was our privilege to work with your parents thank you for the opportunity.
5.0 out of 5
Thank you for sending such a lovely review we are delighted that the support you receive from our Care Professionals is exactly as you wish. It makes us so proud to know that Home Instead is making a difference.
4.0 out of 5
Many thanks for your review, we appreciate that you don't often review services so we are grateful for your time.
5.0 out of 5
We are delighted that you have been reassured by the suitable care and support the consistent Care Professionals have afforded your Aunt. Thank you for the review it is most welcome and we will ensure the Care Professionals are told about it.
5.0 out of 5
Many thanks for your review of the service your Father receives from us, we are delighted that he is happy with his consistent Care Professional and that you have peace of mind. From our own experiences, we understand how important that is.
5.0 out of 5
We are so grateful for your feedback and to understand that you are enjoying the companionship your 2 consistent Care professionals are providing. Thank you.
5.0 out of 5
We are so pleased that our care professional knew you well enough to understand how unwell you were at that time. It's at times like that, that our confidence in our ethos of consistent regular care professional grows, and we are all the more passionate that matched care professionals who visit consistently, is the way to ensure our clients are safe and happy being as independent as possible within their own home. So happy that you are feeling better; many thanks for giving us your feedback.
5.0 out of 5
Thank you for the time you spent writing this fantastic review. It means so much to the team to understand that the work they do on a daily basis is the right approach for the client. Your grandfather was a very special person and I know the team loved working with him and took pride in their personalised approach which we know both he and the family valued. Thank you.
5.0 out of 5
We are delighted that Mum is satisfied with her consistent Care Professionals and that they are making a difference to you all as a family. Thank you for taking the time to provide the feedback, we will ensure the team is made aware.
5.0 out of 5
We are delighted with your review thank you so much. Your Care Professionals love coming to see you and will be so glad that the personalised support they are giving you, is just what you want and need. When I told them of your feedback they tell me that they are honoured to have the opportunity to work with you.
5.0 out of 5
We are honoured to have worked with you Mother and delighted that both you and she were delighted with the support she received. Thank you for your review.
5.0 out of 5
We are delighted that both your mom and you, as her family, are happy with the care and support we have put in place. We know how important companionship is, removing isolation and supporting the client to enjoy the tasks that they have historically enjoyed. Thank you for taking the time to give us your views.
4.0 out of 5
Thank you for the review of the service for the client you are power of attorney for. We are always very happy to help and support where we can. Many thanks.
The Review Score of 9.8 (9.802) out of 10 for Home Instead Lichfield, Tamworth and North Warwickshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead Lichfield, Tamworth and North Warwickshire is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Sally has worked within care for 15 years and is very passionate about delivering the highest of standards, giving clients choice and control and creating an aspirational role for Care Professionals.
Carol has over 40 years of experience in finance and administration and her role is to support the business, manage the office team and ensure that efficient and effective systems are in place on a day-to-day basis.
Charlotte has 17 years of experience within the care profession, her passion and speciality are supporting clients experiencing Dementia. Her role is to work with clients and their families providing tailored care around their needs and wishes, enabling them to remain at home.
Sam has worked within care since the age of 18, she supports clients during their initial enquiry and will visit families in their homes to discuss and facilitate an individual's requirements ensuring that we provide a person-centred bespoke care package for all our clients.
Carrie is responsible for marketing-related activities by supporting the development and execution of the company's marketing and branding strategies.
Esther is a qualified accountant, and following many years of working in business, she decided to move to the care sector. She is also a qualified Love to Move instructor and helps with community projects.
Jacquie is responsible for supporting and engaging our care professionals through their Home Instead journey. She does this by ensuring compliance, and that they are happy in their role.
Gill is our senior care professional, and part of her role involves completing support visits to ensure compliance. She also helps to support Jacquie with the facilitation of Fab Friday Friends.
Donna brings a wealth of experience to our team. She is a qualified Primary School teacher, and decided to make a change in her career by getting into recruitment in 2018. Working in this sector at Avon Cosmetics, Donna was a top recruiter for 3 years running.
Jane joined the team in September 2024, bringing a real passion for people, placing them at the heart of everything she does. Jane specialised in coordination within various organisations, including the emergency services in the NHS.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Lichfield, Tamworth and North Warwickshire to verify any information. View our terms and conditions. Home Instead Lichfield, Tamworth and North Warwickshire has an Enhanced Service - more info.
