The carers are friendly and warm and have liaised well with the family.Y S(Wife of Client/Service User)
Home Instead is the first organisation I contacted who understood our needs.Y S(Wife of Client/Service User)
I have been treated with great care and dignity and I have felt completely comfortable and at easeA H(Client / Service User)
The carers are friendly and warm and have liaised well with the family.Y S(Wife of Client/Service User)
Home Instead is the first organisation I contacted who understood our needs.Y S(Wife of Client/Service User)
I have been treated with great care and dignity and I have felt completely comfortable and at easeA H(Client / Service User)
Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long as possible.
Its Care Professionals look after an individual’s physical needs as well as emotional needs providing companionship, home help, personal care, living care and specialist dementia care.
Clients include individuals who have contacted the team directly, people...
Care Provided by Home Instead Lichfield, Tamworth and North Warwickshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £38.50 - £38.50
- Weekly Live-in Care Fees: £1,800 - £1,800
Available on request
Contact Home Instead Lichfield, Tamworth and North Warwickshire to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Sally Clough (Owner)
Home Instead Lichfield, Tamworth and North Warwickshire Reviews (44)
Home Instead Lichfield, Tamworth and North Warwickshire has a Review Score of 9.8 (9.780) out of 10, based on 16 reviews in the last 2 years.
Over all time Home Instead Lichfield, Tamworth and North Warwickshire has 44 reviews.
When grandad's health deteriorated due to his age and frailty, the care the managers and caregivers gave to grandad and me during this time was second to none. He was treated with such dignity and respect at all times and everything was always explained to him. We were helped and guided through his final days by the team to which I will be eternally grateful.
Thank you for your kind feedback. It has been a privilege to work with such an amazing guy and we are grateful for the opportunity to make a difference to the whole family.
I contacted Home Instead to provide some companionship and support for my mother who was struggling with loneliness, dementia, and the impact of giving up her car. Over the few months we have been working with them, my mum and I agree that they have been nothing short of marvellous. Our caregiver has quickly become a trusted and invaluable support to my mother who was, at the start quite reticent about 'having a stranger in the house.' From my dealings with the supervisors and managers, I am delighted at just how friendly, professional and flexible they and their caregivers have been. My mum's caregiver has stepped in on several occasions to enable my mum to attend appointments; something that was becoming a real challenge as I live a distance away. The Lichfield and Tamworth team have made a world of difference to mums life and we wouldn't hesitate to recommend them.
Home Instead Tamworth are currently supporting my parents. The level of care, kindness and professionalism is outstanding. The ladies in the team around Mum and Dad are superb, their commitment to them is excellent, providing a range of help from personal care, housekeeping, and companionship to outings to Coffee shops (pre-Covid). They put their clients at the heart of everything, all visits are at least an hour-long meaning everyone feels valued and very importantly safe. Any contact with the admin side of Home Instead Tamworth is dealt with promptly, kindly and in a super friendly, supportive manner. Quite simply they are 5*and offer my sister and I peace of mind at all times. I cannot rate them highly enough. Thank you!
It is our pleasure to work with your Mum and Dad, thank you for your kind words we will ensure the CAREGIvers are given this feedback
I have used Home Instead Senior Care Tamworth & Lichfield for 7 years and have found all the caregivers in this time kind, caring and understanding.
Thank you for your kind review. We are delighted to be able to support you to stay independent within your own home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead Lichfield, Tamworth and North Warwickshire.
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (10)
Sally has worked within care for 15 years and is very passionate about delivering the highest of standards, giving clients choice and control and creating an aspirational role for Care Professionals.
Carol has over 40 years of experience in finance and administration and her role is to support the business, manage the office team and ensure that efficient and effective systems are in place on a day-to-day basis.
Charlotte has 17 years of experience in the care profession. Her passion and speciality are supporting clients experiencing Dementia.
Charlotte was promoted to Care Manager in September 2025, after several years as a Field Care Supervisor.
Her role is to work with clients and their families, providing tailored care around their needs and wishes, enabling them to remain at home.
Sam has worked within care since the age of 18, she supports clients during their initial enquiry and will visit families in their homes to discuss and facilitate an individual's requirements ensuring that we provide a person-centred bespoke care package for all our clients.
Carrie is responsible for marketing-related activities by supporting the development and execution of the company's marketing and branding strategies.
Esther is a qualified accountant, and following many years of working in business, she decided to move to the care sector. She is also a qualified Love to Move instructor and helps with community projects.
Jacquie is responsible for supporting and engaging our care professionals through their Home Instead journey. She does this by ensuring compliance, and that they are happy in their role.
Gill is our senior care professional, and part of her role involves completing support visits to ensure compliance. She also helps to support Jacquie with the facilitation of Fab Friday Friends.
Donna brings a wealth of experience to our team. She is a qualified Primary School teacher, and decided to make a change in her career by getting into recruitment in 2018. Working in this sector at Avon Cosmetics, Donna was a top recruiter for 3 years running.
Janis works out in the community to help build relationships and engage with those organisations that may benefit from the services we provide.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Lichfield, Tamworth and North Warwickshire to verify any information. View our terms and conditions. Home Instead Lichfield, Tamworth and North Warwickshire has an Enhanced Service - more info.