Home Instead (Cannock)

The exceptional home care provided is complemented by outstanding community support groups that exceed expectations. We consistently receive high recommendations for their helpful and friendly service, and it is truly wonderful to witness such a compassionate community-based care company thankyou Helen for all your support

We have only started using Home instead since January 2026 and they have already made a great difference to my mom. Mom has been diagnosed with Alzheimer's disease and could go days without speaking or seeing anyone. At first she was quite adamant that she didn't want anyone coming into her house. Alison and Sarah came to see myself and mom. Mom soon relaxed and admitted that she needed a little help and would love someone to visit every day. All the carers have been amazing, talking to mom, about her life, and any worries that she may have, making sure that she has taken her medication and had an hot meal. Mom looks forward to their visits and she is now so much happier, relaxed and less anxious. I would like to say a big thank you to everyone on behalf of myself and my mom. I would definitely recommend Home instead they really do care.

She also gets on very well with Claire so is very happy with the care she is receiving. The trips to shop are a vital lifeline for her, but being able to get to shops in Bloxwich now and again really feels like a little treat for her.

I was becoming increasingly concerned about my dad who lives alone with vascular dementia and Alzheimer's disease and, although I visit as often as I'm able, I felt he needed companionship and support. Home Instead had provided so much more than that. He loves his visits from carers and they are always punctual, patient and reliable, helping him to access shops and cafes in the community, as well as organising and assisting him in the home. The service has given me peace of mind as I can read about how each visit has gone and I see his mood and demeanour have lifted after each visit. Home Instead have matched him with people who really do care, who have got to know dad and his interests and who have established safety and trust. As an organisation they respond promptly to any queries and requests. I'm extremely grateful for their service.

Grannie actively looks forward to her visits and it has brought me great peace of mind knowing someone as competent as this staff member is there. We wouldn't hesitate to recommend Home Instead

We would not hesitate to recommend Home Instead to anyone looking for care for a loved one.

We selected Home Instead on the recommendation of a neighbour around three months ago. During the last months, my parent's care requirements have changed considerably and have also included night-time attendance. The quality of care provided has been excellent throughout and I don't know what we would have done without the flexibility and understanding of all Home Instead carers. In particular, I would like to thank Kemal for going the extra mile and always being there to offer support. I would have no hesitation in recommending Home Instead to anyone seeking caring assistance.

I wholeheartedly recommend their service.

From her small team of care professionals to the office support staff, they really are the 'A Team'!

Finding a care company that you can trust can be daunting. We can highly recommend Home Instead!

Once the service was set up we have modified the care plan at times as needs have changed and the team have always responded immediately. We have experienced flexibility to help with cover for family holidays.

All the members of staff are great, the office staff are very accommodating with changes that I regularly make and communication is 5 star. There have been lots of little things that have done by various members of the team that have proved I made the right choice and would definitely recommend.

Due to my own worsening mobility, I was finding it difficult to manage my husband's personal care. When I saw an advert for Home Instead I thought it sounded different from other companies. My husband was very reluctant that anyone other than myself should carry out his personal care but after the first week, he not only accepted it was necessary but was happy with the care. Since then we have been introduced to 3 or 4 regular carers who are all friendly, caring and professional. My husband now looks forward to their visits, not only for their care but for their companionship too. I appreciate the regular and punctual calls so I know exactly what time they will arrive. The office staff are also friendly and efficient and keep me informed if a carer maybe even a few minutes late. Extra calls have been provided if I’ve requested to. My husband and I are very happy with the service and fully recommend Home Instead.

Really pleased with the level of care that Mom gets from her Home Instead carers. Mom enjoys her visits and the carers are very responsive to her needs. Any issues are flagged immediately and the visit updates via the app are very helpful and reassuring. Fantastic customer service, hugely flexible and a company that cares. Couldn’t recommend highly enough.

Everyone at this company does their absolute best for their clients and their families. I would highly recommend them to anyone who is looking for assistance for their loved ones.

My sister and I would like to thank the lovely group of ladies who care for Mom. They are all amazing patient and so professional. we would like to welcome Julie Grant to Mom's team, this lady has fitted in so well and added lots of laughter care and kindness into our parent's home. As someone new to care she has taken to it so well, making Mom feel safe and always going the extra mile. The whole team are incredible and allows us to rest easy knowing our parents are in safe hands.

Yet another example of amazing care professionals at Home Instead Cannock. My mother has not been feeling well this week. The care professional who has visited her each day has been just wonderful in adapting the routine to ensure my mother has everything she needs. All done with such kindness and care. We are so grateful for the amazing work these professionals do. So lucky to have Home Instead, Cannock. Thank you so much to the special professionals who visit and everyone behind the scenes.

Thank you.

Home Instead gave my mom 6 months of amazing care. The whole operation from the initial contact to the admin office was professional and friendly. The carers themselves were amazing and provided an outstanding service. Highly recommended,

I cannot fault the care that the team provided to my dad over the last 3 years. They went above and beyond, you could tell they really cared about Dad and that this was far more than simply a job. They kept me fully informed of any issues and helped my dad stay at home for as long as possible. A lovely team of carers. Thank you.