Home Instead (Bury), 116A Bury New Road, Whitefield, Manchester, Greater Manchester M45 6AD

Care Provided by Home Instead (Bury)

Types of Home Care

Visiting Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

60 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Prices

Contact Home Instead (Bury) to get a personalised quote:

Available on request

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Home Instead
Private Owned

Person in charge

Amanda Reeve (Registered Care Operations Manager)

Home Instead (Bury) Reviews (4)

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Review from Anne W (Client / Service User) published on 4 April 2024 Submitted via Postal Card•

Overall Experience

I have used Home Instead for the last 4 years. Originally for my husband who suffered from Alzheimer's, he could be a very difficult patient but the 2 carers who came (separately) always managed to calm him. Since my husband died the same carer's come to help me with household chores and shopping as I suffer from chronic arthritis. They are extremely hard-working, understanding, and helpful. Always on time and very reliable and show great kindness.

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↩Reply from Joanne Greenhalgh, Recruiter at Home Instead (Bury)

It's been a pleasure getting to know you and your husband over the years. I know our carers look forward to their weekly visits with you. Thank you for your review and kind words.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Deborah J (Daughter of Client) published on 29 February 2024 Submitted via Website•

Overall Experience

I would like to thank all the carers at Home Instead Whitefield for looking after my mum in her final weeks. Every carer treated her with respect, dignity and kindness.
Over the last few years, Mum needed help getting to and from her hospital appointments, which Home Instead also helped with, and Mum came to become friends with them over this time.

I can highly recommend all the carers who looked after my mum and am forever grateful for their help and support.

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↩Reply from Joanne Greenhalgh, Recruiter at Home Instead (Bury)

It was a pleasure; thank you for choosing us to help look after your mum.

Thank you for your lovely feedback.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine N (Daughter of Client) published on 7 July 2021 Submitted via Website•

Overall Experience

Home help was provided to my elderly parent with a mixed dementia diagnosis. I had noticed medication had stopped being taken (my mother took her own, with reminders). One of the care workers was seen informing my mother that she was just suffering from short term memory loss, which was normal for her age when my mother had said she had been told she has Alzheimer's.
When this incident was discussed with the manager, the manager saw no issues with what the care worker had said as, in her words 'this complied with the dementia training, to avoid confrontation'.

I didn't feel the service was appropriate in this instance and clarification of their interpretation of the dementia training should be sought.

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↩Reply from Kevin Winch, Owner at Home Instead (Bury)

The training given to CAREGivers is City & Guilds accredited. It has met with the approval of the Alzheimer’s society in the UK, it is recognised as being the best in class in USA, were it was developed to support our work force throughout the world.

The same training is offered free to anyone and... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sean M (Son of Client) published on 6 August 2020 Submitted via Website•

Overall Experience

Always the same carer for you at your home, not different carer's like other agencies. The companionship, service, care, warmth, understanding and patience given from all the carers, staff and management at the Bury Home Instead agency was nothing more than anyone could have asked for.
They looked after my brain diseased (Huntington's) mother at her home for over three years.
They took time to understand her needs but also got to understand her past life to better understand to find empathy to get to know her.
Their patience with her debilitating brain disease was exceptional.

Fully recommend Home Instead Bury.

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Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 February 2019

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Home Instead (Bury).

Meet the Team (7)

Kevin WinchJob Title Franchise OwnerJoined 2012

I'm Kevin and have been the Franchise Owner of Home Instead Bury since 2012, I believe care is about people looking after one another on an individual basis, with the best value being measured on the happiness of the client and the Care Professional. Read less

Amanda ReeveJob Title Registered Care Operations ManagerJoined 2015

I'm Mandy and I'm the Care Operations Manager at Home Instead Bury, I have worked here since May 2015.

I'm passionate about ensuring we provide the best quality care to the Bury community.

Lisa HughesJob Title Deputy ManagerJoined 2013

I'm Lisa and have worked at Home Instead in Bury since 2013. The best thing about my role is going out and meeting potential clients matching them with one of our wonderful Care Professionals and seeing their relationships develop.

Jess HillJob Title Deputy ManagerJoined 2022

I’m Jess and joined the Home Instead office team in June 2022.

The thing I love most about my job is helping people remain as independent as possible in their own homes.

Sammi Job Title TrainerJoined 2016

Hi, I'm Sammy, I am originally from Essex and moved to Manchester in 2016.

I aim to ensure our fantastic team provide our valued clients with the very best service and care we can offer them.

Joanne Job Title RecruiterJoined 2016

My name is Joanne, Jo to my friends. I have worked at Home Instead Bury since 2016.

I love meeting and working with new people, I use my caring nature to ensure they are comfortable and happy in their new role.

Sophie Job Title SchedulerJoined 2017

Sophie has worked for Home Instead since March 2017, she started as a care professional and then progressed into the office and became the scheduler in 2019. Sophie supports the full-time scheduler and other office staff members with admin duties.

Frequently Asked Questions about Home Instead (Bury)

How many Carers does Home Instead (Bury) employ?

Home Instead (Bury) employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Bury) to verify any information. View our terms and conditions. Home Instead (Bury) has an Enhanced Service -what an Enhanced Service includes.

Home Instead (Bury)

Care Provided by Home Instead (Bury)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Prices

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Home Instead (Bury) Reviews (4)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (10)

Accreditations

Meet the Team (7)

Frequently Asked Questions about Home Instead (Bury)

How many Carers does Home Instead (Bury) employ?