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These prices are only a guideline, please contact Home Instead (High Peak) to find out the exact price for your requirements.
Home Instead (High Peak) has a Review Score of 9.6 (9.617) out of 10, based on 9 reviews in the last 2 years. Over all time Home Instead (High Peak) has 48 reviews.
Review from E R (Client) published on 27 August 2025
Submitted via Postal Card •
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Reply from Christine Blain Hall, Care Manager at Home Instead (High Peak)
Thank you for your comments. We will certainly investigate these concerns and review all support moving forward.
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Review from A K (Daughter of Client) published on 10 March 2025
Submitted via Postal Card •
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Review from N G (Son of Client) published on 12 August 2024
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Review from Barbara B (Wife of Client) published on 26 March 2024
Submitted via Postal Card •
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Review from Anne R (Daughter of Client) published on 4 October 2023
Submitted via Website •
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Reply from Paul Vickers, Director at Home Instead (High Peak)
Thank you for your kind comments and recommendation. We will pass on your feedback to Mum's care professionals who support her.
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Review from A G (Daughter of Client) published on 25 September 2023
Submitted via Website •
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Review from P S (Client) published on 20 September 2023
Submitted via Postal Card •
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Review from P G (Daughter of Client) published on 11 September 2023
Submitted via Postal Card •
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Review from R J (Daughter of Client) published on 8 September 2023
Submitted via Postal Card •
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Reply from Paul Vickers, Director at Home Instead (High Peak)
Thank you for your kind words which I will pass onto the Care Professionals and office team, who supported your dad.
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Review from Elizabeth L (Wife of Client) published on 21 July 2023
Submitted via Postal Card •
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Review from M M (Daughter of Client) published on 19 May 2023
Submitted via Website •
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Review from Dorothy R (Client) published on 17 May 2023
Submitted via Postal Card •
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Review from G A (Client) published on 12 May 2023
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Review from Catharine B (Daughter of Client) published on 14 April 2023
Submitted via Postal Card •
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Review from Gaynor M (Wife of Client) published on 22 December 2022
Submitted via Website •
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Reply from Christine Blain Hall, Care Manager at Home Instead (High Peak)
It was our privilege to support your husband, the whole team of Care Professionals admired both his and your dignity in dealing with such tragedy.
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Review from P B (Friend of Client) published on 7 December 2022
Submitted via Website •
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Reply from Christine Blain Hall, Care Manager at Home Instead (High Peak)
It's great to hear that Grandma is receiving the best support possible from our team and that she has built such a good relationship with her regular Care Professional.
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Review from Barbara E (Wife of Client) published on 26 October 2022
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Review from L L (Daughter of Client) published on 6 October 2022
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Review from Sue B (Daughter of Client) published on 26 September 2022
Submitted via Website •
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Review from Carol J (Daughter of Client) published on 13 September 2022
Submitted via Website •
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Reply from Paul Vickers, Director at Home Instead (High Peak)
Thank you for your kind comments which will be passed on to the team who supported Dad.
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The Review Score of 9.6 (9.617) out of 10 for Home Instead (High Peak) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.717 for Home Instead (High Peak) is calculated as follows: ( (39 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 53 Ratings = 4.717
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (High Peak) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2019
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are no previous events for Home Instead (High Peak)
Recipient:
Home Instead
Date: Friday 30 May 2025 More details
Recipient:
Home Instead
Date: Friday 31 May 2024 More details
Recipient:
Home Instead
Date: Wednesday 31 May 2023 More details
Job Title: Care Manager
Joined: 2009
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