Care Provided by Home Instead (Leigh)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Available on request
Our rates based per hour and we do not offer any package of care less than an hour call as we believe having less than an hour stops us from building that relationship with our clients.
Fees discussed during our free care consultation as no package of care is the same
Contact Home Instead (Leigh) to get a personalised quote
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Georgia Pennington (Registered Care Manager)
Are you the Owner/Manager of Home Instead (Leigh)?View your Advertising Options
Home Instead (Leigh) Reviews (8)
Over all time Home Instead (Leigh) has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Leigh)
Loading...
Review from Susan G (Client / Service User) published on 29 April 2024 Submitted via Website•
Overall Experience
Following the sudden death of my husband, in July 2022 my daughters and I had to find carers who could start to care for me quickly. One care agency was able to do that, Home Instead was not that agency. I stayed with these carers for a few months but during that time we didn't feel I was getting...
Following the sudden death of my husband, in July 2022 my daughters and I had to find carers who could start to care for me quickly. One care agency was able to do that, Home Instead was not that agency. I stayed with these carers for a few months but during that time we didn't feel I was getting good care.
So after getting quotes etc from other companies we chose Home Instead. I feel a lot happier with Home Instead. The ladies are always clean, tidy and professional. Of course, there have been occasions where things haven't gone the way I want but I have either told the carers or rung the office and the issue has been rectified.
So after getting quotes etc from other companies we chose Home Instead. I feel a lot happier with Home Instead. The ladies are always clean, tidy and professional. Of course, there have been occasions where things haven't gone the way I want but I have either told the carers or rung the office and the issue has been rectified.
I wish I had been able to go with Home Instead from the beginning of my home care journey, but on the whole, I now receive good honest care and the carers themselves are all reliable and always do their best.
↩Reply from Thomas Pennington, Director at Home Instead (Leigh)
Thank you for your great review, we are so glad you have the best service and we continue to improve.
Review from Alan H (Client / Service User) published on 6 February 2024 Submitted via Postal Card•
Overall Experience
Our carer is wonderful. She is kind, considerate, supportive and friendly. Her most endearing quality is she has a genuine desire to care, protect and support my wife. When she sees our carer her eyes light up and she has a big smile. There can be no better testimonial.
Our carer is wonderful. She is kind, considerate, supportive and friendly. Her most endearing quality is she has a genuine desire to care, protect and support my wife. When she sees our carer her eyes light up and she has a big smile. There can be no better testimonial.
Review from G W (Daughter of Client) published on 2 February 2024 Submitted via Postal Card•
Overall Experience
I use Home Instead for my elderly mother. My overall experience is excellent. My mother is treated as part of the carer's family and I would have no problem in recommending Home Instead to anybody.
I use Home Instead for my elderly mother. My overall experience is excellent. My mother is treated as part of the carer's family and I would have no problem in recommending Home Instead to anybody.
Review from Maria L (Daughter of Client) published on 7 June 2023 Submitted via Postal Card•
Overall Experience
My mum's Home Instead carers have been amazing. The have been caring and understanding and nothing is too much trouble.
My mum's Home Instead carers have been amazing. The have been caring and understanding and nothing is too much trouble.
Review from J E (Daughter of Client) published on 23 May 2023 Submitted via Website•
Overall Experience
I started using Home Instead for my dad earlier this year and I can honestly say that right from the initial phone call I knew I’d found the best care agency. Since starting they have all been amazing, everyone including the office staff and the care professionals.
I would recommend Home Instead...
I started using Home Instead for my dad earlier this year and I can honestly say that right from the initial phone call I knew I’d found the best care agency. Since starting they have all been amazing, everyone including the office staff and the care professionals.
I would recommend Home Instead to anyone and indeed have done so.
Review from O C (Daughter of Client) published on 20 December 2022 Submitted via Website•
Overall Experience
Home Instead have cared for mum for over two years, due to dementia. They make extended visits, being a substantial part of a 24/7 care package. Home Instead is completely reliable, providing excellent office support with extremely rapid responses to phone calls and e-mails. The office manager is...
Home Instead have cared for mum for over two years, due to dementia. They make extended visits, being a substantial part of a 24/7 care package. Home Instead is completely reliable, providing excellent office support with extremely rapid responses to phone calls and e-mails. The office manager is lovely and completely approachable, responsive and understanding of any issues concerning mum. Home Instead provide continuity of care involving the smallest number of carers so I am confident that the staff really understand my mum's needs. The carers are brilliant with my mum, who can be challenging. All are fully aware of her medication schedule. They are always punctual and provide detailed reports of their visits on their care app.
Home Instead is not the cheapest but the experience of unreliable services provided by other companies including lateness, cancellation of visits and no care provided at Christmas (with little notice) makes me realise you get what you pay for and Home Instead have helped out in these crisis situations.
↩Reply from Thomas Pennington, Director at Home Instead (Leigh)
Thank you for a wonderful review, we constantly try to improve our service to our clients and family members.Thank you for choosing us to be your Care Provider.
Review from Tracey R (Client / Service User) published on 11 August 2022 Submitted via Website•
Overall Experience
Very nice ladies/carers, well mannered and easy to get along with. Helpfull with my needs and happy to assist when asked. Good time keeping from all the carers. Would recommend the company no problem.
Very nice ladies/carers, well mannered and easy to get along with. Helpfull with my needs and happy to assist when asked. Good time keeping from all the carers. Would recommend the company no problem.
Review from Helen C (Daughter of Client) published on 24 March 2022 Submitted via Website•
Overall Experience
Home Instead became part of our lives at a very stressful time for the family.
From first contact, we were impressed with how professional and caring they appeared to be and am happy to say these qualities were genuine. We have been blown away with how quickly they have been able to become part...
Home Instead became part of our lives at a very stressful time for the family.
From first contact, we were impressed with how professional and caring they appeared to be and am happy to say these qualities were genuine. We have been blown away with how quickly they have been able to become part of a care package which ensures Mum is able to remain in her own home. More than that, they have become friends to our family, working with us, reassuring us, supporting us.
From first contact, we were impressed with how professional and caring they appeared to be and am happy to say these qualities were genuine. We have been blown away with how quickly they have been able to become part of a care package which ensures Mum is able to remain in her own home. More than that, they have become friends to our family, working with us, reassuring us, supporting us.
We cannot thank them enough for the service they provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Home Instead (Leigh).
Awards / Recognitions (10)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Leigh).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (Leigh)
How many Carers does Home Instead (Leigh) employ?
Home Instead (Leigh) employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Leigh) to verify any information. View our terms and conditions. Home Instead (Leigh) has a Basic Service -what a Basic Service includes.