Riverside View, Basing Road, Old Basing, Basingstoke RG24 7AL
Home Instead Senior Care (Basingstoke) provides focused, high-quality, person-centred care services, suitable for a wide range of personal needs and for enhancing well-being and lifestyle.
Caregivers look to build positive and trusting relationships with clients and their families. All services are individualised and all caregivers are highly trained.
Areas of expertise include: companionship, meal preparation, dementia care, post-hospital care and other non-medical support.
Group : Home Instead Senior Care
Person in charge: Bob Nicholson (Owner)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 35
Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments
Care Offered: Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Shopping Service / Errands • Sit in Service
Latest Care Quality Commission* Report on Home Instead Senior Care (Basingstoke): click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5 (maximum of 10) for Home Instead Senior Care (Basingstoke) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Home Instead Senior Care (Basingstoke) in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Home Instead Senior Care (Basingstoke) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for Home Instead Senior Care (Basingstoke) is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Home Instead Senior Care (Basingstoke) has a Review Score of 5 (5.000) from 1 Reviews
Review submitted from a Postal Card by Richard S (Client) on Wednesday 17 February 2016. Relates to January 2016.
After leaving hospital with a repaired broken leg, I required support at home for a fortnight and Home Instead provided two daily visits. The standard of quality from Home Instead was very high and the cheerfulness of the team combined with support aided my recovery considerably. I have no hesitation in recommending Home Instead as a top class care agency.
How likely would you be to recommend Home Instead Senior Care (Basingstoke)? Extremely Likely