
they are the best in business and highly recommended.A C(Client / Service User)



they are the best in business and highly recommended.A C(Client / Service User)



Sylvian Care Southampton: Providing compassionate domiciliary care services.
At Sylvian Care, the team is dedicated to delivering compassionate and personalised domiciliary care services to individuals in need within the community. With a steadfast commitment to excellence and a deep understanding of the unique needs of their clients, the organisation strives to enhance their quality of life and promote independence in the comfort of their own homes.
Their Mission:
Sylvian Care Southampton's mission is...
Sylvian Care Southampton: Providing compassionate domiciliary care services.
At Sylvian Care, the team is dedicated to delivering compassionate and personalised domiciliary care services to individuals in need within the community. With a steadfast commitment to excellence and a deep understanding of the unique needs of their clients, the organisation strives to enhance their quality of life and promote independence in the comfort of their own homes.
Their Mission:
Sylvian Care Southampton's mission is to provide exceptional care that enriches the lives of their clients, fosters dignity, and promotes well-being. The team believes in upholding the highest standards of professionalism, compassion, and integrity in all aspects of their service delivery.
Services:
Sylvian Care Southampton offers a comprehensive range of home care services designed to meet the diverse needs of clients, including:
. Personal care assistance
. Medication management
. Companionship and emotional support
. Respite care for family support workers
. Dementia and Alzheimer's care
. Palliative and end-of-life care
. Specialised care for individuals with disabilities
Team:
The team of support workers consists of skilled professionals who are passionate about making a difference in the lives of others. Trained, compassionate, and committed, their support workers undergo rigorous screening and training to ensure they possess the knowledge, skills, and empathy needed to deliver exceptional care.
Care Provided by Sylvian Care Southampton
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Food Preparation & Serving
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Sylvian Care Southampton to get a personalised quote:
The Agency's fee structure for care is competitive and vary based on the level of care required. For other enquiries contact the office.
The price(s) shown are provided by the agency. Contact Sylvian Care Southampton for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Sylvian Care
- Private Owned
Person in charge
- Alina Racila (Registered Manager)
Sylvian Care Southampton Reviews (41)
Sylvian Care Southampton has a Review Score of 9.8 (9.815) out of 10, based on 32 reviews in the last 2 years.
Over all time Sylvian Care Southampton has 41 reviews.
Sylvian were tasked with providing care for my mum at very short notice. From the gentlemen who came to assess what we would need to the wonderful young lady who took care of mum, I was given the best help, care & attention. Nothing was too much trouble.
Sylvian were tasked with providing care for my mum at very short notice. From the gentlemen who came to assess what we would need to the wonderful young lady who took care of mum, I was given the best help, care & attention. Nothing was too much trouble.
Thank you so much for your feedback. We're delighted that we could support you and your mum at such short notice. It's wonderful to hear that our team made a positive difference and provided the care, attention and reassurance you needed during this time. We'll be sure to pass on your kind words to...
Thank you so much for your feedback. We're delighted that we could support you and your mum at such short notice. It's wonderful to hear that our team made a positive difference and provided the care, attention and reassurance you needed during this time. We'll be sure to pass on your kind words to everyone involved, especially the young lady who cared for your mum. Thank you for trusting Sylvian Care Southampton to support your family.
All carers are very good to me. All lovely and caring.
All carers are very good to me. All lovely and caring.
Thank you, for your lovely feedback. We're delighted to hear that you are happy with the Sylvian Care Southampton Team. Your kind words are greatly appreciated, and we're pleased to know that you feel cared for and supported by everyone.
The Sylvian Care team helped me to look after my husband with Alzheimers during the last week of his life. Although it was for such a short time, I was impressed with the efficient management and with the professionalism & sympathetic care given by the carers. I have no hesitation in recommending...
The Sylvian Care team helped me to look after my husband with Alzheimers during the last week of his life. Although it was for such a short time, I was impressed with the efficient management and with the professionalism & sympathetic care given by the carers. I have no hesitation in recommending the Sylvian team.
We are truly grateful for your kind words about our carers and the way they approach their...
Thank you so much for taking the time to share your experience with Sylvian Care Southampton. It means a great deal to us to know that our support has made a positive difference for you and your family.We are truly grateful for your kind words about our carers and the way they approach their work. Ensuring compassion, reliability, and dignity in every interaction is at the heart of what we do, and knowing that this has been reflected in your experience is incredibly encouraging for the whole team.
If there is ever anything more we can do for you, please dont hesitate to reach out. We are always here to help.
Sylvian carers have enhanced my quality of life by being positive, proactive and professional. They are always cheery and polite and brighten up my day; they keep a careful eye on my meds. They are very good ambassadors of Sylvian Care!
Sylvian carers have enhanced my quality of life by being positive, proactive and professional. They are always cheery and polite and brighten up my day; they keep a careful eye on my meds. They are very good ambassadors of Sylvian Care!
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that our carers have enhanced your quality of life and that their positive, professional, and caring approach brightens your day. Your lovely words mean a great deal to the whole Sylvian Care team and will be shared with the carers.
Bonita an Kamal were brilliant. They were efficient, caring and gentle with my wife who was receiving end of life care. In fact, they were supportive of the whole family. I would thoroughly recommend them. The agency were also excellent.
Bonita an Kamal were brilliant. They were efficient, caring and gentle with my wife who was receiving end of life care. In fact, they were supportive of the whole family. I would thoroughly recommend them. The agency were also excellent.
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience of Bonita and Kamal. It means a great deal to know that they were able to provide gentle, compassionate and caring support to your wife, while also being there for you and your family during...
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience of Bonita and Kamal. It means a great deal to know that they were able to provide gentle, compassionate and caring support to your wife, while also being there for you and your family during such a difficult and emotional time. We will make sure your feedback is shared with Bonita and Kamal, as we know it will mean a great deal to them. Thank you again for your trust and recommendation. We wish you and your family strength and comfort for the future.
We regard all the carers as friends. They are cheerful & very efficient in the caring of my husband, and I would recommend the whole team to anyone who needs good care & attention, and they are a pleasure.
We regard all the carers as friends. They are cheerful & very efficient in the caring of my husband, and I would recommend the whole team to anyone who needs good care & attention, and they are a pleasure.
Thank you so much for your kind words. We're delighted to hear that our carers have made such a positive difference to you and your husband. Your feedback means a great deal to us, and we'll be sure to share your lovely comments with the team. It's a privilege to provide your husband's care.
Overall care excellent. It helps to have a smaller team who are gettting to know John
Overall care excellent. It helps to have a smaller team who are gettting to know John
Thank you so much for sharing your thoughts. Were really pleased to hear that the consistency of a smaller team has been helpful and that the care feels supportive for John. Building trust and understanding is incredibly important to us, and were committed to maintaining this continuity so he always feels comfortable and well looked after.
Very responsive to issues and very helpful. Willing to support care requirements and offer solutions. So far have been impressed.
Very responsive to issues and very helpful. Willing to support care requirements and offer solutions. So far have been impressed.
Thank you for your positive feedback. Were really pleased to hear that youve found our team responsive and helpful. Supporting your mums care needs and offering practical solutions is something we take great pride in, and its wonderful to know this has made a good impression so far. We truly appreciate your trust in our service.
Good service, every respectful and caring to mum. The care includes good medical care if required ad contact to the doctors.
Good service, every respectful and caring to mum. The care includes good medical care if required ad contact to the doctors.
Thank you for your kind feedback. We're very pleased to know that our team's respectful and caring approach has supported your mum well. Ensuring she receives attentive day-to-day care, along with prompt medical support and communication with healthcare professionals when needed, is extremely important to us. We truly appreciate your trust in our service. Will share your feedback with our team
Very satisfied with all aspects of care. Thoughtful carers. Good communication all round.
Very satisfied with all aspects of care. Thoughtful carers. Good communication all round.
Thank you for sharing such positive feedback. We are delighted to know the care provided has met your and your mother expectations and that our team's thoughtfulness and communication have made a difference. We are committed to offering consistent, person-centred support, and your comments mean a great deal to us. We truly appreciate you taking the time to share your experience.
Very good service, carer well trained and very knowledgeable.
Very good service, carer well trained and very knowledgeable.
Thank you for your kind words. We're delighted to hear that you're happy with our service and that our carer's training and knowledge made a positive impact. Your feedback is greatly appreciated!
Carer very competent and kind to patient. Very pleased with the company.
Carer very competent and kind to patient. Very pleased with the company.
Thank you so much for your lovely feedback. We're thrilled to hear that our carer made a positive difference and that you are happy with our service. It means a lot to us to know our team's care and kindness are appreciated.
We are very happy with the care package Sylvian Care give us. All of my dad's needs are well catered for and Sylvian are always attentive to any ongoing needs.
We are very happy with the care package Sylvian Care give us. All of my dad's needs are well catered for and Sylvian are always attentive to any ongoing needs.
We...
Thank you so much for your kind words. We're delighted to hear that you're happy with the care package and that your dad's needs are being well looked after. Our team is committed to providing attentive and personalised support, so it's wonderful to know this is making a positive difference.We will continue to work closely with you to ensure your dad receives the best possible support. We truly appreciate your trust in our service.
Sylvian Care domiciliary staff are professional, good humoured and friendly. The office staff respond promptly to any concerns I raise, and accommodate most scheduling changes that I request. The only thing I would change is to receive better communication when schedules are changed after the rotas...
Sylvian Care domiciliary staff are professional, good humoured and friendly. The office staff respond promptly to any concerns I raise, and accommodate most scheduling changes that I request. The only thing I would change is to receive better communication when schedules are changed after the rotas have been sent. However, this is a minor niggle when the rest of the service has been exemplary.
Thank you for your thoughtful feedback and for recognising the professionalism and kindness of our care and office teams. Were delighted to know that our support and responsiveness have made a positive difference to your experience. I appreciate you highlighting the issue around communication when...
Thank you for your thoughtful feedback and for recognising the professionalism and kindness of our care and office teams. Were delighted to know that our support and responsiveness have made a positive difference to your experience. I appreciate you highlighting the issue around communication when rota changes occur. We are actively working on improving this so updates reach you more clearly and promptly. Your comments help us continue strengthening the service, and were grateful for your trust in our team.
Management at Sylvian are also kind and...
Management at Sylvian are also kind and caring. They have regular care reviews with me, and call frequently to discuss Mum's care and get the best for her. They are approachable and efficient.
Thank you for taking the time to share such thoughtful feedback. We are truly pleased to hear that your family feels supported and that our carers have made a positive difference in your mums daily life. Our team works hard to provide care that is both compassionate and tailored to each persons...
Thank you for taking the time to share such thoughtful feedback. We are truly pleased to hear that your family feels supported and that our carers have made a positive difference in your mums daily life. Our team works hard to provide care that is both compassionate and tailored to each persons needs, and it means a great deal to know this is reflected in your experience. We will continue to work closely with you to ensure your mum receives the best possible support.
We are very satisfied with Sylvian Care. They are very helpful and are very quick to report anything that is a worry. With their help we hope to keep our mother in her own home.
We are very satisfied with Sylvian Care. They are very helpful and are very quick to report anything that is a worry. With their help we hope to keep our mother in her own home.
Thank you for sharing your kind feedback. Were so pleased to know that our teams support and communication have helped you feel confident in your mothers care. Keeping families informed and reassured is incredibly important to us, and were committed to working alongside you to help your mother remain safely and comfortably in her own home. We truly appreciate your trust in our service.
Very good, covered all aspects of my attendance.
Very good, covered all aspects of my attendance.
Dear Brenda,
Thank you so much for taking the time to share your feedback. We're delighted to hear that you felt all aspects of your attendance were covered and that your overall experience was very good.
At Sylvian Care Southampton, we strive to ensure every client feels supported, treated...
Dear Brenda,
Thank you so much for taking the time to share your feedback. We're delighted to hear that you felt all aspects of your attendance were covered and that your overall experience was very good.
At Sylvian Care Southampton, we strive to ensure every client feels supported, treated with dignity, and receives care tailored to their needs. Your kind words mean a great deal to our team and encourage us to continue delivering compassionate, high-quality care.
If there's ever anything more we can do to support you, please don't hesitate to let us know.
Excellent - no complaints. Thank you.
Excellent - no complaints. Thank you.
Thank you so much for your kind words, Malcolm. We're truly grateful for your feedback and delighted to hear that your experience was excellent. Our team is committed to providing compassionate and dignified care, and it's wonderful to know that this made a difference for you.
When I raised issues with the managers, quick actions were...
When I raised issues with the managers, quick actions were taken and I was kept informed.
Thank you so much for your kind words and thoughtful feedback. We're truly honoured to have supported your friend and to know that our carers brought comfort, companionship, and dignity to her daily routine. Building genuine connections is at the heart of what we do, and it means a great deal to...
Thank you so much for your kind words and thoughtful feedback. We're truly honoured to have supported your friend and to know that our carers brought comfort, companionship, and dignity to her daily routine. Building genuine connections is at the heart of what we do, and it means a great deal to hear that our team became a trusted presence. We also appreciate your recognition of our management team's responsiveness-your trust and communication help us grow stronger.Warm regards,
From the initial contact through the assessment stages and then the care itself, Sylvian staff have been courteous and helpful. The carers were polite and attentive to my sister's needs and she told me that she enjoyed their visits. The company's online recording system enabled me to monitor, from...
From the initial contact through the assessment stages and then the care itself, Sylvian staff have been courteous and helpful. The carers were polite and attentive to my sister's needs and she told me that she enjoyed their visits. The company's online recording system enabled me to monitor, from my holiday destination, each of the visits and any concerns that were being raised. They were even prepared to check that my cat was being fed! I will definitely be using them in future and would recommend them without hesitation.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that our team provided attentive and compassionate care to your sister, and that our online system helped you stay informed while away. Its always our aim to go the extra mileeven for the...
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that our team provided attentive and compassionate care to your sister, and that our online system helped you stay informed while away. Its always our aim to go the extra mileeven for the family cat! We truly appreciate your recommendation and look forward to supporting you again in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 29 Jan 2025
This holiday season, the team at Sylvian Care came together to spread festive cheer and support a fantastic cause by participating in Christmas Jumper Day. By wearing our most fun,...
Awards / Recognitions (1)
- 14 Nov 2023Recipient: Sylvian Care Southampton
Accreditations
There are no accreditations posted yet for Sylvian Care Southampton.
Meet the Team (2)

Florin has completed a degree in Mechanical Engineering at the Technical University of Cluj-Napoca, Romania. Similar to his wife, he felt a strong...
Florin has completed a degree in Mechanical Engineering at the Technical University of Cluj-Napoca, Romania. Similar to his wife, he felt a strong connection to health and social care and decided to pursue a career in this field in 2014. He has worked together with Alina for various care providers and completed NVQ Level 2, 3 and 5. He decided to join the Sylvian family and together with his wife Alina, acquired a Sylvian Care franchise covering the Southampton area in 2020.

Alina has a degree and a master's in Tourism from ‘’Al. I. Cuza’’ University, Romania; however, she felt a strong call towards care and pursued a...
Alina has a degree and a master's in Tourism from ‘’Al. I. Cuza’’ University, Romania; however, she felt a strong call towards care and pursued a career in health and social care instead. She started her career in 2014 and worked for various care providers, acquiring experience in both domiciliary and residential sectors. She has progressed to a senior position and has completed NVQ Level 2 in 2015, Level 3 in 2017 and Level 5 in 2021. In 2020, she decided to join the Sylvian family and, together with her husband Florin, acquired a Sylvian Care franchise covering the Southampton area.
Frequently Asked Questions about Sylvian Care Southampton
How much does Sylvian Care Southampton cost?
The agency lists fees between £33 and £35 for hourly visiting care and between £1,450 and £1,750 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Sylvian Care Southampton employ?
Sylvian Care Southampton employs 19 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Southampton to verify any information. View our terms and conditions. Sylvian Care Southampton has an Enhanced Service -what an Enhanced Service includes.