Home Instead (West Fife & Kinross)

Suite 4, Forth House, Burnside Business Court, North Road, Inverkeithing KY11 1NZ
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9.6 6 Reviews
  • Home Instead (West Fife & Kinross), Inverkeithing
Home Instead (West Fife & Kinross) gives people in the local community the care and support they want in the comfort of their own home.

Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of bed), household tasks such as preparing meals, dementia care, companionship, medication management, and assistance to attend appointments.

Live in care is also available. Home Instead offers presonalised home visits based on what people want including when they want to get up, eat meals, go out, or go to bed.
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Care Provided by Home Instead (West Fife & Kinross)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1800

We find it is beneficial to discuss the value of our service with a potential client at care consultation stage.
We offer hourly services and we endeavour to work within the budget people have set for their care services. This may include working within the assessed funding provided by the local authority.
Rates available for hourly care and live in care. Please telephone for more details.

These prices are only a guideline, please contact Home Instead (West Fife & Kinross) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Dorothy Wade (Registered Care Manager)

Home Instead (West Fife & Kinross) Reviews (6)

9.6

Home Instead (West Fife & Kinross) has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years.
Over all time Home Instead (West Fife & Kinross) has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
  • 4
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Reviewer Connection to Home Instead (West Fife & Kinross)
  • 5
  • 1
Total of 6, showing 1-6
Review from D R (Daughter of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum at 89 was very reluctant to receive any additional support despite significant and deteriorating mobility issues. The Home Instead West Fife team have been extremely patient and understanding in giving her the confidence to accept their help whilst allowing her to maintain a feeling of independence
which is so important to her. They are an amazing team who not only listen but genuinely understand the fears and anxieties of their clients. They also truly understand the difficulties of elderly care from the family's perspective. I would not hesitate to recommend Rachel and her team and feel very lucky to have them in our area.
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
Thank you so much for the wonderful review and the trust you've placed in our service. Best wishes from all the team at Home Instead West Fife and Kinross.
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Review from Norma S (Wife of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We use Home Instead on a regular basis for a couple of hours a week but occasionally for longer. The staff are always professional and courteous. They have tried to provide interesting activities for my husband. Senior staff always come along to introduce new staff members and find replacements where
needed.
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
Thank you so much for the lovely review. We look forward to assisting you in the future.
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Review from K M (Daughter of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Home Instead have made a huge difference to the lives of my parents. Initially we were looking for care for my Dad who had Dementia and was becoming more of a worry for my mum to manage on her own. The carers not only supported my Dad but were also there to help my Mum who was his
main carer. They supported with medication, housework, meals and companionship. Since my Dad was taken into hospital as his condition worsened, they have continued to provide valuable support to my Mum who enjoys their visits every day, their help with her own medication and jobs around the house that she now finds difficult herself. All staff take this role very seriously and thorough checks are in place to ensure medication is administered appropriately. The girls who visit always have time to chat and are genuinely interested in supporting Mum. I would highly recommend this company and their carers if you are looking for support for yourself or a family member in their own home.
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
On behalf of the team here at Home Instead West Fife and Kinross, thank you for the wonderful review of our service. We're delighted to support your mum and dad and to adapt our support to meet their…read more
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Review from A Q (Daughter of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's wish is to stay at home so having had Home Instead recommended to us, we met up to discuss mum's needs. Wow! From the first meeting we have been blown away by the level of care that is provided for mum - started within a week of meeting. It's very clear that Every Single Person at Home Instead
West Fife & Kinross cares. Mum's team are incredible - just completely lovely in the way they talk to mum and look after her every need, with kindness, compassion, empathy and fun. Each member of mum's team has been matched with her and when we meet them at mum's, it's like having a friend round - we can't believe how lucky we are! It's so reassuring for us, as we don't live near mum so can't be there everyday. Knowing that she is clean, safe, comfortable and has stimulating company a few hours every day has been a weight off our shoulders. We cannot recommend Home Instead West Fife & Kinross highly enough.They really do go above and beyond the call of duty, thank you so much.
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
Thank you so much for your wonderful review. As a team we love the fact that your mum is able to stay living well in her own home. It is our pleasure to provide her with the right support which…read more
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Review from J B (Daughter of Client) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead (West Fife and Kinross) have continually provided amazing support and outstanding personal care to my dad over the last year enabling him to live safely at home. The carers have all been wonderful with dad. They are all lovely, kind, friendly, compassionate, patient, positive, fun, caring
and respectful of dad's wishes and dignity. They have all got to know dad, his interests and our family. Dad and I have really enjoyed getting to know the carers too. As well as daily care, I'm grateful that they can accompany dad to medical appointments.
The staff in the office have all been amazing, incredibly supportive, friendly, compassionate and nothing is too much trouble for them, even at short notice. Communication is excellent. I live a distance from dad, so Home Instead have provided peace of mind that dad is being well looked after. I can't thank Home Instead enough! I would definitely recommend Home Instead 100%! Thank you so much.
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
Thanks so much for such an amazing review. It is our pleasure to support your dad and the wider family. Every interaction is a joy!
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Review from K W (Daughter of Client) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead (West Fife and Kinross) have been absolutely wonderful in the care and support they have consistently provided my mum (and therefore also me!) over the last few years. Their input and services have allowed my mum to continue to live, happily and safely, in her own home. The care givers
have been fantastic, providing excellent personal care, as well as fun and stimulating companionship. The consistency has allowed my mum and I to get to know them and build great relationships. The team in the office have also been absolutely fantastic - lovely, friendly and supportive, and in my experience they always go the extra mile to provide help and support. Overall the whole Home Instead team have provided an extremely high level of service and care. They have always been very reliable and communicative, which is so important. Would 100% recommend! Thank you!
Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)
Thank you so much for your wonderful review of our service. It is a pleasure to support your mum so she can continue to live well in the comfort and familiar surroundings of her own home. Thanks again…read more
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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Home Instead (West Fife & Kinross) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Home Instead (West Fife & Kinross) is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (West Fife & Kinross) is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Jan 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (9)

Meet the Team (0)

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Frequently Asked Questions about Home Instead (West Fife & Kinross)

What Type of Services does Home Instead (West Fife & Kinross) offer?

Home Instead (West Fife & Kinross) offers Home Care.

How many Carers does Home Instead (West Fife & Kinross) employ?

Home Instead (West Fife & Kinross) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (West Fife & Kinross) to verify any information. View our terms and conditions. Home Instead (West Fife & Kinross) has an Enhanced Service - more info.