Submit a Review for Home Instead (West Fife & Kinross)
Suite 4, Forth House, Burnside Business Court, North Road, Inverkeithing, KY11 1NZ
View full details of Home Instead (West Fife & Kinross)Latest Reviews for Home Instead (West Fife & Kinross)
21 April 2026
Home Instead (West Fife & Kinross) have matched mum with really great carers. They go above and beyond to support mum with her needs and she looks forward to their visits.
All the staff, have been very responsive and the 6 month reviews are really useful to ensure mum is continuing to get the care
she needs.
17 April 2026
The care professionals with Home Instead are like family. They are willing, friendly, kind and efficient and always professional. If I had any doubts before they have certainly calmed my nerves and have made me at ease with the care provided. Nothing is too much trouble. Not forgetting the talented
team in the office who are always at the end of the phone.
15 April 2026
So far found this company is providing a professional and personal service. Focus on meeting individual personal needs and requests.
Informative and inclusive with timely feedback following each home visit via an easy to navigate app.
The family feel comfortable and assured that the level
of service meets our current needs and if there were changes to the level of care required or concerns these would be discussed in a timely fashion.
15 April 2026
Easily organised rest bite Care for elderly friend to enable daily visits whilst I was on holiday for 2 weeks. This ensured someone visited each day offered hot drink, food and company for an hour each day.
We decided to continue this several days,a week, to support ongoing care needs.
All staff
very caring and respectful of my friends needs.
15 April 2026
My dad receives care twice a week, and I am genuinely delighted with the service. He enjoys attending and gets exactly what he needs. The care team demonstrates real compassion and commitment. What has impressed me most is how they have adapted to his evolving needs. Rather than maintaining a fixed
approach, they have genuinely responded to feedback and service preferences, adjusting their delivery accordingly. This flexibility shows they are genuinely listening and invested in providing the right support. I feel confident that my dad is in capable, caring hands.
15 April 2026
Home Instead continually strive to go over and above to help their clients. I can see such a difference with my mum.
The care and attention is second to none and treat my mum with the dignity she deserves. Thank you and well done.
08 April 2026
My mum was recently diagnosed with early dementia at 88,you know things are changing but don't want to admit as her daughter you can't cope. I was at mums every day doing all the things she couldn't do but I knew I needed a day off .Home instead west Fife and Kinross were recommended to me by a
care home making that call was one of the hardest things I have ever done , the care manager was so lovely and understanding and made an appointment to come out and see us.The meeting went well and the team were so supportive and helpful I knew I had made the right decision. We set up a care plan for 1day a week to have carer come to give mum some companionship and make her a hot meal. Mum was a bit tearful at first and insisted she could manage herself but we are now 4month on and she has got to know the carers and looks forward to her "day off". What I like is new carers are introduced by the care manager, every one of the team have been excellent with mum she is well looked after thank you.
05 April 2026
The carers have been reliable, friendly, flexible and helpful. They have developed a good relationship with mum who found the personal care element initially quite difficult to accept. It is easy to make adjustments to the package of care, as the office staff are efficient and thorough. They have
been very good at offering mum the support she needs in a supportive and gentle way.
The service is expensive but the service reflects the cost.
08 October 2025
My mum at 89 was very reluctant to receive any additional support despite significant and deteriorating mobility issues. The Home Instead West Fife team have been extremely patient and understanding in giving her the confidence to accept their help whilst allowing her to maintain a feeling of
independence which is so important to her. They are an amazing team who not only listen but genuinely understand the fears and anxieties of their clients. They also truly understand the difficulties of elderly care from the family's perspective. I would not hesitate to recommend Rachel and her team and feel very lucky to have them in our area.
01 October 2025
We use Home Instead on a regular basis for a couple of hours a week but occasionally for longer. The staff are always professional and courteous. They have tried to provide interesting activities for my husband. Senior staff always come along to introduce new staff members and find replacements
where needed.
01 October 2025
All of the staff at Home Instead have made a huge difference to the lives of my parents. Initially we were looking for care for my Dad who had Dementia and was becoming more of a worry for my mum to manage on her own. The carers not only supported my Dad but were also there to help my Mum who was
his main carer. They supported with medication, housework, meals and companionship. Since my Dad was taken into hospital as his condition worsened, they have continued to provide valuable support to my Mum who enjoys their visits every day, their help with her own medication and jobs around the house that she now finds difficult herself. All staff take this role very seriously and thorough checks are in place to ensure medication is administered appropriately. The girls who visit always have time to chat and are genuinely interested in supporting Mum. I would highly recommend this company and their carers if you are looking for support for yourself or a family member in their own home.
11 June 2025
Mum's wish is to stay at home so having had Home Instead recommended to us, we met up to discuss mum's needs. Wow! From the first meeting we have been blown away by the level of care that is provided for mum - started within a week of meeting. It's very clear that Every Single Person at Home
Instead West Fife & Kinross cares. Mum's team are incredible - just completely lovely in the way they talk to mum and look after her every need, with kindness, compassion, empathy and fun. Each member of mum's team has been matched with her and when we meet them at mum's, it's like having a friend round - we can't believe how lucky we are! It's so reassuring for us, as we don't live near mum so can't be there everyday. Knowing that she is clean, safe, comfortable and has stimulating company a few hours every day has been a weight off our shoulders. We cannot recommend Home Instead West Fife & Kinross highly enough.They really do go above and beyond the call of duty, thank you so much.
10 March 2025
Home Instead (West Fife and Kinross) have continually provided amazing support and outstanding personal care to my dad over the last year enabling him to live safely at home. The carers have all been wonderful with dad. They are all lovely, kind, friendly, compassionate, patient, positive, fun,
caring and respectful of dad's wishes and dignity. They have all got to know dad, his interests and our family. Dad and I have really enjoyed getting to know the carers too. As well as daily care, I'm grateful that they can accompany dad to medical appointments.
The staff in the office have all been amazing, incredibly supportive, friendly, compassionate and nothing is too much trouble for them, even at short notice. Communication is excellent. I live a distance from dad, so Home Instead have provided peace of mind that dad is being well looked after. I can't thank Home Instead enough! I would definitely recommend Home Instead 100%! Thank you so much.
21 November 2024
Home Instead (West Fife and Kinross) have been absolutely wonderful in the care and support they have consistently provided my mum (and therefore also me!) over the last few years. Their input and services have allowed my mum to continue to live, happily and safely, in her own home. The care givers
have been fantastic, providing excellent personal care, as well as fun and stimulating companionship. The consistency has allowed my mum and I to get to know them and build great relationships. The team in the office have also been absolutely fantastic - lovely, friendly and supportive, and in my experience they always go the extra mile to provide help and support. Overall the whole Home Instead team have provided an extremely high level of service and care. They have always been very reliable and communicative, which is so important. Would 100% recommend! Thank you!
Latest Reviews for Home Instead (West Fife & Kinross)
21 April 2026
Home Instead (West Fife & Kinross) have matched mum with really great carers. They go above and beyond to support mum with her needs and she looks forward to their visits.
All the staff, have been very responsive and the 6 month reviews are really useful to ensure mum is continuing to get the care
she needs.
17 April 2026
The care professionals with Home Instead are like family. They are willing, friendly, kind and efficient and always professional. If I had any doubts before they have certainly calmed my nerves and have made me at ease with the care provided. Nothing is too much trouble. Not forgetting the talented
team in the office who are always at the end of the phone.
15 April 2026
So far found this company is providing a professional and personal service. Focus on meeting individual personal needs and requests.
Informative and inclusive with timely feedback following each home visit via an easy to navigate app.
The family feel comfortable and assured that the level
of service meets our current needs and if there were changes to the level of care required or concerns these would be discussed in a timely fashion.
15 April 2026
Easily organised rest bite Care for elderly friend to enable daily visits whilst I was on holiday for 2 weeks. This ensured someone visited each day offered hot drink, food and company for an hour each day.
We decided to continue this several days,a week, to support ongoing care needs.
All staff
very caring and respectful of my friends needs.
15 April 2026
My dad receives care twice a week, and I am genuinely delighted with the service. He enjoys attending and gets exactly what he needs. The care team demonstrates real compassion and commitment. What has impressed me most is how they have adapted to his evolving needs. Rather than maintaining a fixed
approach, they have genuinely responded to feedback and service preferences, adjusting their delivery accordingly. This flexibility shows they are genuinely listening and invested in providing the right support. I feel confident that my dad is in capable, caring hands.
15 April 2026
Home Instead continually strive to go over and above to help their clients. I can see such a difference with my mum.
The care and attention is second to none and treat my mum with the dignity she deserves. Thank you and well done.
08 April 2026
My mum was recently diagnosed with early dementia at 88,you know things are changing but don't want to admit as her daughter you can't cope. I was at mums every day doing all the things she couldn't do but I knew I needed a day off .Home instead west Fife and Kinross were recommended to me by a
care home making that call was one of the hardest things I have ever done , the care manager was so lovely and understanding and made an appointment to come out and see us.The meeting went well and the team were so supportive and helpful I knew I had made the right decision. We set up a care plan for 1day a week to have carer come to give mum some companionship and make her a hot meal. Mum was a bit tearful at first and insisted she could manage herself but we are now 4month on and she has got to know the carers and looks forward to her "day off". What I like is new carers are introduced by the care manager, every one of the team have been excellent with mum she is well looked after thank you.
05 April 2026
The carers have been reliable, friendly, flexible and helpful. They have developed a good relationship with mum who found the personal care element initially quite difficult to accept. It is easy to make adjustments to the package of care, as the office staff are efficient and thorough. They have
been very good at offering mum the support she needs in a supportive and gentle way.
The service is expensive but the service reflects the cost.
08 October 2025
My mum at 89 was very reluctant to receive any additional support despite significant and deteriorating mobility issues. The Home Instead West Fife team have been extremely patient and understanding in giving her the confidence to accept their help whilst allowing her to maintain a feeling of
independence which is so important to her. They are an amazing team who not only listen but genuinely understand the fears and anxieties of their clients. They also truly understand the difficulties of elderly care from the family's perspective. I would not hesitate to recommend Rachel and her team and feel very lucky to have them in our area.
01 October 2025
We use Home Instead on a regular basis for a couple of hours a week but occasionally for longer. The staff are always professional and courteous. They have tried to provide interesting activities for my husband. Senior staff always come along to introduce new staff members and find replacements
where needed.
01 October 2025
All of the staff at Home Instead have made a huge difference to the lives of my parents. Initially we were looking for care for my Dad who had Dementia and was becoming more of a worry for my mum to manage on her own. The carers not only supported my Dad but were also there to help my Mum who was
his main carer. They supported with medication, housework, meals and companionship. Since my Dad was taken into hospital as his condition worsened, they have continued to provide valuable support to my Mum who enjoys their visits every day, their help with her own medication and jobs around the house that she now finds difficult herself. All staff take this role very seriously and thorough checks are in place to ensure medication is administered appropriately. The girls who visit always have time to chat and are genuinely interested in supporting Mum. I would highly recommend this company and their carers if you are looking for support for yourself or a family member in their own home.
11 June 2025
Mum's wish is to stay at home so having had Home Instead recommended to us, we met up to discuss mum's needs. Wow! From the first meeting we have been blown away by the level of care that is provided for mum - started within a week of meeting. It's very clear that Every Single Person at Home
Instead West Fife & Kinross cares. Mum's team are incredible - just completely lovely in the way they talk to mum and look after her every need, with kindness, compassion, empathy and fun. Each member of mum's team has been matched with her and when we meet them at mum's, it's like having a friend round - we can't believe how lucky we are! It's so reassuring for us, as we don't live near mum so can't be there everyday. Knowing that she is clean, safe, comfortable and has stimulating company a few hours every day has been a weight off our shoulders. We cannot recommend Home Instead West Fife & Kinross highly enough.They really do go above and beyond the call of duty, thank you so much.
10 March 2025
Home Instead (West Fife and Kinross) have continually provided amazing support and outstanding personal care to my dad over the last year enabling him to live safely at home. The carers have all been wonderful with dad. They are all lovely, kind, friendly, compassionate, patient, positive, fun,
caring and respectful of dad's wishes and dignity. They have all got to know dad, his interests and our family. Dad and I have really enjoyed getting to know the carers too. As well as daily care, I'm grateful that they can accompany dad to medical appointments.
The staff in the office have all been amazing, incredibly supportive, friendly, compassionate and nothing is too much trouble for them, even at short notice. Communication is excellent. I live a distance from dad, so Home Instead have provided peace of mind that dad is being well looked after. I can't thank Home Instead enough! I would definitely recommend Home Instead 100%! Thank you so much.
21 November 2024
Home Instead (West Fife and Kinross) have been absolutely wonderful in the care and support they have consistently provided my mum (and therefore also me!) over the last few years. Their input and services have allowed my mum to continue to live, happily and safely, in her own home. The care givers
have been fantastic, providing excellent personal care, as well as fun and stimulating companionship. The consistency has allowed my mum and I to get to know them and build great relationships. The team in the office have also been absolutely fantastic - lovely, friendly and supportive, and in my experience they always go the extra mile to provide help and support. Overall the whole Home Instead team have provided an extremely high level of service and care. They have always been very reliable and communicative, which is so important. Would 100% recommend! Thank you!