Home Instead North Herts

Hello, I’m Femi, the owner of Home Instead in Stevenage and North Hertfordshire. I have a 22 year background in medical practice, specialising in mental health. My clinical practice over the years has helped forge strong personal and professional values that are in line with Home Instead’s core value of client centred care.

My personal experience of looking after a parent with dementia, as well as my professional work as a specialist in dementia care has allowed me to understand the importance of promoting the client’s independence and ability to make choices, even in the face of the odds and challenges they might be facing, as a consequence of poor health.

My experience and values from clinical practice will be brought to bear in providing overarching leadership to the franchise as it continues to further its vision of providing care to the highest standards, in our local communities of Hitchin, Letchworth, Stevenage and surrounding towns and villages.

My aim: is to ensure our service is Caring, Safe, Effective and Responsive for our Clients and the team we serve.

My Why: To find a role that gives back, that makes me want to get up in the morning and make a difference. My Mum has recently been diagnosed with Motor Neurone Disease, so I understand how important it is for people to know that care and support are available to maintain a happy and safe life in your home. But not just care ... blooming good care - outstanding care, bespoke tailored care that meets an individual's needs and goals.

I joined Home Instead in 2020 as a Field Care Supervisor after previously working in many different Residential Care and Domiciliary settings.

Home Instead has enabled me to continue my passion for care out in the field and within the office by supporting our CAREGivers and clients. I look after other CAREGivers and get to see them working with their clients. I support them in their roles and see first-hand the differences that they are making in their clients' lives.

I have my clients and I also get to work with the office staff who are outstanding in their service to others. I am very proud to be a part of Home Instead it is a very different care service!

My aim is to train and educate you so that you can feel safe, supported and confident when visiting your clients in the local community.

My Why: was my dad. When I was young, every school holiday I used to go to work with him and help. Christmas days were spent at the care home dishing up dinner and giving out presents whilst my mum was cooking our dinner. It gave me a passion for this industry which never went away and was always what I was going to do.

My aim is to ensure we give
our Clients and Care Professionals a schedule that runs smoothly and provides reliable continuity of care.

Flexibility is important to the delivery of consistent care and I am always available to clients and their families to discuss the changing needs of care.

This includes putting additional support in place for hospital appointments or responding to additional care needs after hospital discharge.

My aim is to support the office, care team and clients for smooth and effective of communications for continued success and growth.

Being in this role allows me to identify potential problems across the team and take steps to mitigate them.
The best part of this role is I get to help everyone; the Care Professionals, and families starting their care journey.

I can signpost them to all their information and support needs.

I’m an organised and supportive administrator who thrives on teamwork and efficiency.

I enjoy keeping things running smoothly and helping others succeed. Whether it’s coordinating tasks, problem -solving or offering helping hand I am always ready to step in and make a difference.

I believe in collaboration, clear communication and keeping things stress free!