"Our family were enormously re-assured by the live in care provided for mum by home instead. The whole team were professional, caring and..."Read all 27 reviews
Home Instead Inverclyde and North Ayrshire provide high-quality and reliable home care throughout Inverclyde and North Ayrshire. The team empower older people to live well, championing their right... Read more
Care Provided
"D and her team always very helpful updating me of any concerns. The office also very good at making sure the schedule of visits..."Read all 59 reviews
Home Instead Richmond is the first and only elderly care company serving the Richmond borough recognised as outstanding by the CQC (Care Quality Commission) (November 2023). Many clients choose Home... Read more
Care Provided
"It was a big step to find carers for my mum at the start of 2025. I was struggling to give her the level of support she needed, especially..."Read all 33 reviews
Home Instead Bristol East is experienced in bringing help and support to loved ones of adults with old age care complications and conditions like dementia. A wide range of companionship, home help... Read more
Care Provided
"From the initial consultation, through the provision of care and contact with the office, everything provided by Home Instead was..."Read all 56 reviews
Home Instead High Peak specialise in the provision of quality care support at home for adults. Services are extremely flexible and range from support for a few hours a day to 24 hour care. Also providing... Read more
Care Provided
"I got Home Instead involved with my parents care when my mum was being discharged from hospital.My dad was very lonely while mum was away..."Read all 29 reviews
Home Instead Bournemouth, Christchurch & Poole – exceptional home care you can trust For over 15 years, Home Instead Bournemouth, Christchurch & Poole has been proudly delivering outstanding, personalised... Read more
Care Provided
"All the Homeinstead team do their upmost to ensure my elderly mother receives the best care possible with kindness and empathy, I am always..."Read all 23 reviews
Home Instead Hemel Hempstead & Chilterns are part of an expanding care franchise dedicated to skilled and effective social care delivery, helping clients with all kinds of physical and mental health related... Read more
Care Provided
"Home Instead have been providing services to my wife for the past 18 months and at all times I have found the staff to be punctual and..."Read all 77 reviews
At Home Instead, the team is here to guide and support you every step of the way. Serving East Hampshire (Alton, Petersfield, Bishops Waltham and Hedge End), they offer personalised companionship, home... Read more
Care Provided
"Very impressed with the service received so far (6weeks). All the team are friendly, helpful and easy to contact. The Manager undertook..."Read all 12 reviews
At Home Instead Bridgnorth, Perton & Shifnal, individuals receive the care and support they need in the comfort of their own home. The trained and compassionate staff provide a range of home care services... Read more
Care Provided
"My sister & I are beyond happy with the amazing care Home Instead Huntingdon provided for our Mum for nearly 4 years right up until her..."Read all 33 reviews
Home Instead (Huntingdon) offers bespoke home care services for older and disabled people, and is well-respected in surrounding communities for high standards of professionalism and a friendly attitude. One-to-one... Read more
Care Provided
"I have used Home Instead over the past 3 years to support my mum and dad at home. The support has been exceptional. The office team are..."Read all 70 reviews
Home Instead (Market Drayton, Newport and Wellington) delivers high-quality, personalised home care that enables individuals to live safely and comfortably in the place they know best - their own home. Compassionate,... Read more
Care Provided
"Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023. As a family we're impressed by..."Read all 48 reviews
Home Instead North Devon provides exceptional home care services designed to help individuals maintain independence in the comfort of their own home. From dementia care to live-in care and domiciliary... Read more
Care Provided
"We cannot thank the team at Home Instead Burbage enough for the care and kindness they showed to our Nanna. The admin staff were always..."Read all 45 reviews
Home Instead Hinckley, Burbage & Nuneaton provide quality home care services to people in their own homes, where they are most happy and comfortable. Care is personalised, tailored to meet the needs of... Read more
Care Provided
"I had a great experience with respite care on a short break in Lytham St Anne's. The support was centred around my wants and needs and..."Read all 35 reviews
Home Instead Lytham provides relationship-led home care designed to help older adults live safely, independently, and happily in the place they love most, home. The team understands that arranging... Read more
Care Provided
"I am now 98 and rely mainly on your staff to enable me to continue to live in my own home on my own (my wife is in a care home with..."Read all 71 reviews
It can be overwhelming, wondering where to start when first considering care for a loved one. At Home Instead Newport, Cwmbran & Chepstow, the team are here to help; here to provide the support needed... Read more
Care Provided
"I used the Ayr-based company site for a few days to allow me to visit family elsewhere. My husband had a twice daily visit to help with..."Read all 8 reviews
Home Instead Aberdeen are a private home care agency based in Aberdeen. . The office covers the main localities across Aberdeenshire, including Inverurie, Westhill, Blackburn, Alford, Ballater and... Read more
Care Provided
"We have had experience of care providers before we started using Home Instead. We have found that Home Instead are far more efficient and..."Read all 77 reviews
Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain... Read more
Care Provided
"We have been pleased to have enjoyed a weekly 3 hour visit from the Home Instead team for the last year. The system is well set up,..."Read all 45 reviews
Home Instead understands that your own home is where you feel the most comfortable and at your happiest. Whether it’s Bourton on the Water or Bishop’s Cleeve, it’s the place you know best and you are... Read more
Care Provided
"Mum was in very poor health and facing widowhood when Home Instead stepped in; they have transformed her flat from dirty to insanitary, to..."Read all 60 reviews
Home Instead Newcastle under Lyme & Stoke-on-Trent is a locally-owned provider of award-winning care, home help and companionship, founded in 2009 by the current owners. They offer tailor-made, person-centred... Read more
Care Provided
"My carers are very important to me, they bring pleasure as well as practical help. They never appear flustered or hurried, no matter what..."Read all 5 reviews
Welcome to Home Instead Lincoln, part of the Home Instead national family and the premium preferred provider of senior home care in the area. The branch delivers care of the highest quality, from... Read more
Care Provided
"Home Instead looks after me very well indeed. It's better than my family would have done. In fact, they have almost become a second family..."Read all 122 reviews
Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality... Read more
Care Provided
"Home Instead provided my dad with excellent care . Staff took time to get to know him and meet his needs . Management were very helpful..."Read all 95 reviews
Home Instead (Stafford) offers tailor-made home care and specialist dementia support to people living at home. Their services include companionship, home help, personal care, medication support, and... Read more
Care Provided
"The care are all very kind and efficient and have made a big difference to my life. I heartily recommend this company...."Read all 72 reviews
Home Instead (St Albans) provide professional care services in the home, with all provision personalised to individual requirements, suiting the needs of older people, disabled adults and many with mental... Read more
Care Provided
"Excellent service. I had contining carer which was really important. The carer was extremely reliable, punctual and flexible. Nothing was..."Read all 100 reviews
Home Instead (Edgbaston) is an award winning company providing pro-active companionship-led care to people in their own homes in Central, East and South Birmingham covering areas Edgbaston, Harborne,... Read more
Care Provided
"Highly recommend the care and support provided from Home Instead. They do everything correctly and assessed my mum's needs fully with a..."Read all 45 reviews
At Home has been proudly providing expert home care to the St Helens community for over a decade. As a family-run business, care is not just what they do—it’s who they are. Their family works at the heart... Read more
Care Provided
"In January 2023 I met Lucy and the lovely team from Home Instead after my uncle was diagnosed with prostrate cancer and had a life time..."Read all 82 reviews
Rated Outstanding in all five areas by the CQC (since November 2019), Home Instead is a home care provider covering South Leicester, Rutland and Corby, including Market Harborough, Oadby, Corby & Oakham.... Read more
Care Provided
"We have used Home Instead South Lanarkshire to support both Mum and Dad for the last 3 or 4 years. Every member of the team is so warm,..."Read all 50 reviews
Based in South Lanarkshire, Home Instead offers home care services to people living in the local community. With a focus on enabling people to maintain their independence and continue living at home,... Read more
Care Provided
"I am delighted with the service. The management have always been quick to help sort out any problems, and the staff are always genuinly..."Read all 87 reviews
Home Instead, Rochdale, specialises in the provision of quality person-centred care and support for adults who want to remain living independently in the comfort of their own homes. Services are extremely... Read more
Care Provided
"It was such a relief to employ Home Instead to come to the rescue after my 89 year old Mother suddenly declined and I was overwhelmed with..."Read all 132 reviews
Home Instead (Windsor, Runnymede and West Spelthorne) is chosen by clients who are looking for care in their own homes, where they are happiest. Home Instead’s care is companionship-based. Calls are... Read more
Care Provided
"The Home Instead Team have been absolutely fantastic with my mother in law. The carers have been very professional and consistent, my..."Read all 40 reviews
Exceptional care tailored to your needs, in the comfort of your own home. Home Instead Enfield provide personalised care that goes above and beyond, with Care Professionals who are matched and introduced... Read more
Care Provided
"Once again Home Instead have helped provide carers to assist my mother whilst her live-in carer was on leave for a week. The carers were..."Read all 109 reviews
Home Instead (Bath), provides kind and compassionate Care Professionals for an extensive range of care for clients to remain independent and safe in their own home, with personalised and designed care... Read more
Care Provided
"Care for my parents was needed at short notice when my father became ill. Home Instead were recommended by a friend and I am so glad I..."Read all 36 reviews
Home Instead (Tunbridge Wells) has been established from an ambition to achieve quality and compassionate home care for people, that helps them to remain independent, active and fulfilled in their own... Read more
Care Provided
"Home Instead Basildon was recommended to our family by word of mouth. They were able to set up care for my mother at very short notice. The..."Read all 89 reviews
Home Instead Basildon is a friendly family owned local care provider dedicated to providing high quality, person centred care to enable people to stay in their own homes. At Home Instead, they believe... Read more
Care Provided
"We have received help for my Dad (91 years old) over the last year or so as he now needs more help and being in his own home is better for..."Read all 34 reviews
Home Instead West Lothian offers a range of personalised solutions to support clients and enable them to continue living independently in their own homes, where they feel happiest and most comfortable.... Read more
Care Provided
"All my carers were kind, professional, and treated me with dignity; they all became friends. I hope to keep in contact with them. The..."Read all 57 reviews
Home Instead (Buckinghamshire South): Specialising in non-medical care of older people in their own homes, Home Instead assists people to remain at home where they're most happy and comfortable; giving... Read more
Care Provided
"The staff at Home Instead have provided a first class service that enabled my parents to live at home in familiar surroundings with..."Read all 87 reviews
Home Instead (South Lanarkshire) provides a range of home services to clients so that they can live independently in their own homes. It provides assurances to both clients and their loved ones that... Read more
Care Provided
"Service received from a few of the staff, Jane and Michelle, has been very good for Anne. Kirsty, who arranges the schedule, is also very..."Read all 89 reviews
Home Instead Wirral is the first domiciliary care company to receive a CQC outstanding rating in the area (July 2019). Home Instead (Wirral) offers a carefully selected and friendly team of Care Professionals... Read more
Care Provided
"Toni takes me shopping each week and she looks after me. Ellie calls every 3 months and we have an enjoyable time...."Read all 26 reviews
Home Instead (Liverpool South) provide a flexible range of domiciliary packages, allowing older people and adults with a disability, nursing or respite needs to feel secure and looked-after. While respecting... Read more
Care Provided
"I will never truly be able to express what Home Instead did for us in the final four days of my dad's life. In the most devastating and..."Read all 53 reviews
Supporting individuals across Wakefield, Ossett, Horbury, Crofton and the surrounding areas, this trusted local service provides high quality care tailored to individual needs. From companionship and... Read more
Care Provided
"I already knew of Home Instead as we had used them before when my Dad was alive and also through my professional role as a Dementia..."Read all 22 reviews
Home Instead Mansfield are a local team, passionate about keeping people in their own homes in Mansfield and the surrounding villages. Home is where the heart is and providing companionship, home... Read more
Care Provided
"We first engaged assistance from Home Instead some years ago when my parents needed basic help in living at home. Sadly my mother died..."Read all 68 reviews
Home Instead (Brighton, Hove and Shoreham) offers a range of tailored care and support services to people in their own homes, enabling individuals to continue to lead independent, safe and happy lives... Read more
Care Provided
"I would like to express my sincere appreciation for the care and support provided to my Mum. Living with dementia can be incredibly..."Read all 29 reviews
Home Instead (Crawley) looks to match clients with the right care workers, based on background, interests, hobbies and culture, while carrying out a service based on continuity and building strong bonds. A... Read more
Care Provided
"We receive excellent care, especially from the older care professionals. The carers are always efficient and thorough, but have time for..."Read all 73 reviews
Home Instead Chester offers professional home care packages, helping some of the most vulnerable members of the Chester and Cheshire West community to remain independent within the comfort of their own... Read more
Care Provided
"Don had carers visit twice a week to do some general care and cleaning. Don enjoyed their company and it also gave me peace of mind to..."Read all 75 reviews
Home Instead (Warrington) looks to make a real difference to the lives of clients and their families, delivering quality and person-centred care suited to older people's needs within clients' homes. The... Read more
Care Provided
"My dad has mild Alzheimer's and can still manage at home - the carers take him shopping, out for coffee and complete household tasks such..."Read all 35 reviews
Home Instead Lewes District and Uckfield empowers older adults to maintain their independence at home by providing personalised support with daily tasks. The dedicated Care Professionals offer more than... Read more
Care Provided
"I cannot recommend Home Instead enough, the care and consideration they have show not only for my mom's needs but also for me has been..."Read all 50 reviews
Home Instead is an internationally recognised, market leading provider of domiciliary care services, which includes personal care, companionship, home-help and dementia care. The ethos revolves around... Read more
Care Provided
"I needed live in carer whilst waiting for an operation on my knee, when the call came to go in for op. The carer came with me & saw me..."Read all 89 reviews
Home Instead (Altrincham) was rated 'good' by the CQC in Dec 2018. The main focus of Home Instead Altrincham, Sale and Wythenshawe is to provide care that is tailor-made to the individual, realising... Read more
Care Provided
"Home Instead could not have been more helpful, friendly and reliable. I would highly reccomend them. They were always kind, caring and..."Read all 58 reviews
Home Instead Warminster and Gillingham are a high-quality home care company that offers essential care services to those that need it, helping them to remain living at home independently for as long as... Read more
Care Provided
"Home Instead acted very quickly and set up care within a few days. They were very professional and treated my mum with the highest..."Read all 50 reviews
Home Instead (East Northants) focus its care packages on supporting the dignity and independence of service users in their homes, taking pride in consistent professionalism. Care Professionals are... Read more
Care Provided
"We started a care arrangement with Home Instead (Oldham & Saddleworth) in March 2023 for my mum and dad. They had been struggling to..."Read all 87 reviews
Home Instead (Oldham & Saddleworth) has built up a good community reputation through a service that is friendly, versatile and professional. All carers are qualified to carry out personalised provision,... Read more
Care Provided
"Home instead (Coventry South) have been providing care and support to my mum for a few months now. She has regular carers and is always..."Read all 23 reviews
At Home Instead Coventry South, there is a experienced and friendly team are dedicated to providing a wide range of services tailored to meet individual needs. Home Instead pride themselves on delivering... Read more
Care ProvidedOther Home Care Provider Groups you may be interested in:
Home Instead has a Group Review Score of 9.5 (9.504) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
You care for my elderly mother my communication is with staff and carers who are always helpful, understanding and consider . The deal with her respectfully and provide for her needs even though she may not be very polite.
Thank you for your kind review. We are pleased to hear that you have found our staff and carers to be helpful, understanding, and considerate.
Providing respectful, compassionate care is very important to us, and we are delighted that our team has been able to support your mothers needs while keeping positive communication with you. Your kind words will be shared with the team.
I would not hesitiate to recommend Home Instead to anyone.
The staff at Home Instead are excellent and they do a very good job at looking after mum. They make her lunch for her and will do any jobs she asks them to do. The service is particularly useful when im on holiday because I know there will be someone calling in to check on mum at least twice a week.
Thank you so much for your kind review. Were delighted to hear that our team has been providing excellent care and support for your mum. Its wonderful to know that the visits, companionship, and help with daily tasks give both you and your mum peace of mind, especially when youre away on...
I now have the ladies from Home Instead coming in once a week to help with showering and some light housework. This gives my daughter a break but she knows I'm in safe, friendly hands. The ladies are all helpful and thoughtful, willing to help and good fun. Best idea I have had to ask them to return on a regular basis.
Thank you for choosing Home Instead and for trusting us with your care.
My mother has a sitter for two hours a week. All the sitters she's had have been very helpful. I feel relaxed when I'm out as I know she's in good hands. The staff are very obliging and friendly. I would definitely recommend Home Instead to anyone
It's wonderful to know that you have found all of our Care...
I have nothing but praise for Home Instead (Mid Cornwall). As Dad's sole carer, when I had an accident and broke my ankle, I was so worried about how we would manage. I completed the enquiry form on the Home Instead web site on a Saturday afternoon and Patrick called me straight back despite being on holiday himself! A care package was put in place the following week and it was such a relief all round. The team were all reliable, efficient and caring. Dad was introduced to each new carer in turn which was very reassuring. Each individual carer brought a breath of fresh air into the house with their cheerful manner. The care plan was tailored to Dad's changing needs. When he was admitted into a hospital, a 40 minute drive away from his home, arrangements were made for his familiar carers to visit him. I highly recommend Home Instead (Mid Cornwall), they truly provide outstanding care in every way.
Thank you so much for your lovely review. We hope your Dad is settling into his new home.
Very grateful for their care and kindness.
It was a pleasure to support your Mum over the last two years. The team found her always delightful and they will really miss their visits to her. Thank you for taking the time to write this review which I will share with our dedicated team. It is very helpful and offers good motivation for them. We wish your mum well and hope she will be happy and safe in her new environment.
a team that works together to help. Thanks
My only disappointment was that on the morning of our return, we were advised that medication had not been given that morning. Although this was caused by an error on our side (medication was left in sleeve but removed from prescription box), it was still given on the other days, causing us confusion about the policy.
We are delighted to hear that you were happy with the care provided and that you had the opportunity to meet the carer beforehand. Building trust and rapport is especially important when supporting clients living with dementia, so we...
Home Instead have been wonderful in the first few weeks of their service. The team in the office are friendly and responsive, they have made working with them easy. The Care Professionals who work in our service are a credit to themselves and to Home Instead. We have quickly established a small team who visit, and they are so kind, respectful and patient. They get to know their clients, and engage them so brilliantly. I honestly cannot praise the carers highly enough.
Thank you for your amazing feedback. I am so happy that you anf your family are pleased with the service and the care professionals
Sam is predominantly the Home carer for my mum who has nothing but glowing reports about her. It's very reassuring to know that my mum is settled and looks forward to Sam's visits. She works hard and is very trustworthy. The communication with Home Care is also brilliant with Lisa checking in on my Mum regularly.
We're also pleased...
I would like to thank Victoria for her support and professionalism! She is always friendly, helpful and reliable and she ensures that everything runs smoothly. Many thanks! It is a real gift to see how well she and her team look after my elderly uncle. The care they provide is highly professional, compassionate, and of an exceptional standard. We are very happy with the excellent care my uncle receives!
Thank you for your review. We are so pleased that your uncle is able to remain living at home safely with our support and also the companionship that he also enjoys.
I cannot recommend their service highly enough - caring, efficient and a very well run organisation.
Excellent service. The entire team are friendly utterly professional and cannot do enough to help, nothing is too much trouble. It is comforting for us to know that our relative is in such good hands. We could not manage without Home Instead. Our relative gets on so well with the team allocated to him.
An excellent company.
Thank you Sheila for your kind words. We are glad that you look forward to our visits and that we are seen as friends aswell as carers. Our carers are outstanding individuals in many ways.
Excellent care package, mam treated with dignity and respect, carers are very attentive and willing to spend time with mam giving her companionship. Mam was initially very resistant to having carers and I am very impressed at how the carers have overcome this. Great everyday communication via an app. Carers proactive at suggesting improvements to the care package and supporting the family at a difficult time. I am personally so grateful that we chose Home Instead.
The whole Team are thrilled that you are so happy with our Service. Thank you so much for a lovely review.
The care, kindness and professionalism shown by the team has been excellent. They made a complicated and emotional process feel manageable, and we are very grateful for the support they have provided. Would recommend them without hesitation.
Thank you for such a lovely review. This means a lot to the Care Staff and Office Team
I have been surprised that the care plan went so smoothly. Staff are kind and considerate, very efficient and helpful, and it wasn't long before they felt just like family. I would recommend them to everybody.
Thank you so much for taking the time to leave such a wonderful review. We completely understand that starting a care journey can feel a bit daunting, so we are absolutely thrilled to hear how smoothly everything has gone for you.
Hearing that our team already feels like family is the highest...
You have been providing support in the home to my mother who is 90 since January. I cannot praise you and your Team enough for the care, consideration and sensitivity you have shown in this time. Nothing is too much trouble for you and your people and my mum has become stronger and more independent because of the support she receives from you. As a family we feel assured that she has people around her who will take care of her needs. thank you.
Thank you so much for your very kind words. It truly means a great deal to us all.
I will make sure your kind feedback is shared with the team, as they will be delighted to know their care, consideration and sensitivity has been appreciated.
A good service from Home Instead - My Mother has developed a good relationship with her regular carers and looks forward to their visit. Home Instead are agreeable to requests and changes when politely requested.
Thanks for taking the time to provide this review. The team enjoy visiting your mum, and she's very clear in what she needs from us.
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