Home Care Providers Owned by Home Instead

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead
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Home Instead Locations (242)

50 Home Care Providers owned by Home Instead
Home Instead (Monmouth, Abergavenny & Pontypool)

Singleton Court Business Park, Wonastow Road, Monmouth NP25 5JA 

9.6 14 reviews
"I came to Home Instead (Monmouthshire), absolutely frazzled and worn out in trying to do my best for my mother who has dementia and a…"   Read all 14 reviews

It can be overwhelming, wondering where to start when first considering care for a loved one, Home Instead (Monmouth, Abergavenny & Pontypool) are there to help. Care Professionals are there to provide the support needed for loved ones to remain independent… Read more about Home Instead (Monmouth, Abergavenny & Pontypool)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £1 / hour
  • Live-in Care from £1 / week
Home Instead (Inverclyde and North Ayrshire)

Victoria House, 5 East Blackhall Street, Greenock PA15 1HD 

9.6 26 reviews
"This is the second time that I have experienced Home Instead's services. They have enabled my friend to remain independent, still live at…"   Read all 26 reviews

Home Instead Inverclyde and North Ayrshire provide high-quality and reliable home care throughout Inverclyde and North Ayrshire. The team empower older people to live well, championing their right to live in their own homes. The team support… Read more about Home Instead (Inverclyde and North Ayrshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,800 / week
Home Instead (Basingstoke)

Riverside View, Basing Road, Old Basing, Basingstoke RG24 7AL 

9.6 54 reviews
"Home Instead, Basingstoke, was completely professional from my first contact with them. They arranged my visits very quickly and I was able…"   Read all 54 reviews

Home Instead (Basingstoke) provides high-quality, person-centred care services, supporting clients with a wide range of personal needs. Services are non-medical and can provide social interaction, mental stimulation, help around the house, meal preparation… Read more about Home Instead (Basingstoke)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour
  • Live-in Care from £1,610 / week
Home Instead (Bridgnorth, Perton and Shifnal)

Floor 2, The Granary, Weston Park, Shifnal TF11 8LE 

9.6 12 reviews
"Very impressed with the service received so far (6weeks). All the team are friendly, helpful and easy to contact. The Manager undertook…"   Read all 12 reviews

At Home Instead Bridgnorth, Perton & Shifnal, individuals receive the care and support they need in the comfort of their own home. The trained and compassionate staff provide a range of home care services tailored to meet each person's specific requirements. These… Read more about Home Instead (Bridgnorth, Perton and Shifnal)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Richmond)

Spaces, 13 The Causeway, Teddington TW11 0JR 

9.6 59 reviews
"All the staff ; carers, client supervisors, schedulers, and carers supervisors have all been very helpful and understanding. Emails are…"   Read all 59 reviews

Home Instead Richmond is the first and only elderly care company serving the Richmond borough recognised as outstanding by the CQC (Care Quality Commission) (November 2023). Many clients choose Home Instead because of the companionship-based care… Read more about Home Instead (Richmond)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £32 / hour
Home Instead (Truro, Falmouth & Redruth)

Kerns House, Unit 11, Threemilestone Industrial Estate, Truro TR4 9LD 

9.6 21 reviews
"The care and attention given to my parents is very good. The care team engage fully with both mum and dad. They cope with my dad's…"   Read all 21 reviews

Since 2009, Home Instead has built a fantastic reputation for providing the highest quality of support to older people to help them stay independent at home for as long as possible. The team covers Truro, Falmouth, Redruth and the surrounding areas. What… Read more about Home Instead (Truro, Falmouth & Redruth)

  • Care Provided
  • Visiting Care
  • Dementia
Home Instead (Glasgow South)

18 Seaward Place, Glasgow, Glasgow G41 1HH 

9.6 66 reviews
"Recently I used the services of your company to help with showering and dressing. I had been in Hospital and required help until I built up…"   Read all 66 reviews

Home Instead in Glasgow South is a leading private home care agency based in the Southside of Glasgow. Home Instead covers South Glasgow, East Renfrewshire and part of South Lanarkshire. This includes the localities of Giffnock, Newton Mearns, Whitecraigs,… Read more about Home Instead (Glasgow South)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (High Peak)

93-95 Buxton Road, High Lane Village, Stockport SK6 8DX 

9.6 54 reviews
"I have been using Home Instead (High Peak) for over 2 years and have always experienced very good service. My wife has altered…"   Read all 54 reviews

Home Instead High Peak specialise in the provision of quality care support at home for adults. Services are extremely flexible and range from support for a few hours a day to 24 hour care. Also providing specialist services, which include Alzheimer’s… Read more about Home Instead (High Peak)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £36 / hour
Home Instead (Cheltenham & Cotswolds)

Penhill Offices, Colesbourne, Cheltenham GL53 9NS 

9.5 45 reviews
"We have been pleased to have enjoyed a weekly 3 hour visit from the Home Instead team for the last year. The system is well set up,…"   Read all 45 reviews

Home Instead understands that your own home is where you feel the most comfortable and at your happiest. Whether it’s Bourton on the Water or Bishop’s Cleeve, it’s the place you know best and you are most familiar with. Unfortunately, you may be faced… Read more about Home Instead (Cheltenham & Cotswolds)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Preston & South Ribble

Unit 19, Navigation Business Villlage, Navigation Way, Ashton-on-ribble, Preston PR2 2YB 

9.5 14 reviews
"My husband diagnosed with mixed dementia a year ago. Not knowing what to expect, I contacted various groups, including Home Instead, for…"   Read all 14 reviews

Home Instead (Preston) gives people in the local community the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of bed),… Read more about Home Instead Preston & South Ribble

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £33 / hour
  • Live-in Care from £1,750 / week
Home Instead (Lytham, Fylde & Wyre)

First Floor, Unit 1 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool FY4 5GU 

9.5 35 reviews
"I had a great experience with respite care on a short break in Lytham St Anne's. The support was centred around my wants and needs and…"   Read all 35 reviews

Home Instead (Lytham, Fylde & Wyre) are here to support you through the process of finding care for a loved one. Providing companionship, home help and personal care to the elderly in their own homes across Lytham, Fylde and Wyre, the services are totally… Read more about Home Instead (Lytham, Fylde & Wyre)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35 / hour
  • Live-in Care from £1,715 / week
Home Instead (West Dunbartonshire, Argyll & Bute and Arran)

Arcadia Business Centre, Miller Lane, Clydebank G81 1UJ 

9.5 23 reviews
"All the carers we have had from Home Instead have been extremely kind, considerate, careful, attentive, thoughtful and willing. I was…"   Read all 23 reviews

Home Instead West Dunbartonshire, Argyll & Bute and Arran provide personalised care for adults that is dignified, reliable and relationship led. From companionship to dementia care and home help, their wide range of home care services help you (or your… Read more about Home Instead (West Dunbartonshire, Argyll & Bute and Arran)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)

Docklands Business Centre, 10 Tiller Road, London E14 8PX 

9.5 10 reviews
"I have worked in London hospitals as a nurse in the NHS since the 90s, and I can honestly say that Home Instead have been the most…"   Read all 10 reviews

Home Instead Canary Wharf is an ‘Outstanding’ rated home care provider, as judged by the CQC (the national independent regulator of Health and Social Care) in May 2018. Serving Tower Hamlets, Newham and Barking, Home Instead Canary Wharf is dedicated… Read more about Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £33.50 / hour
  • Live-in Care from £1,680 / week
Home Instead (Warwick & Heartlands)

First Floor, 3 Charles Court, Budbrooke Road, Warwick CV34 5LZ 

9.5 8 reviews
"We have been clients of Home Instead for over two years and have received an excellent service throughout that time. The admin team are…"   Read all 8 reviews

Home Instead Warwick & Heartlands provides award winning at home care, including companionship, home help and personal care. The in home care service specialises in dementia and Alzheimer’s care and enables older people to remain as independent as possible. A… Read more about Home Instead (Warwick & Heartlands)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35.95 / hour
Home Instead (York)

10 Clifton Moor Business Village, James Nicolson Link, Clifton Moor, York YO30 4XG 

9.5 75 reviews
"Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable.…"   Read all 75 reviews

Home Instead York are a family business and know how difficult it can be to find the right organisation to provide support at home, whether it’s for you, or for a loved one. When Home Instead in York was started in 2009, numerous people who had experience… Read more about Home Instead (York)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35.50 / hour
  • Live-in Care from £1,770 / week
Home Instead (Stirlingshire & Falkirk)

Islay House West, Livilands Lane, Stirling FK8 2BG 

9.5 30 reviews
"Outstanding support and care. We are incredibly grateful for the exceptional care that Home Instead provides for my mother who lives with…"   Read all 30 reviews

Home Instead (Stirlingshire and Falkirk) employ experienced carers who are committed to a vision of changing the face of ageing. A wide range of personalised solutions are are on offer, combining efficiency and quality, as well as supporting companionship… Read more about Home Instead (Stirlingshire & Falkirk)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Reigate & Tandridge)

Robert Denholm House, Bletchingley Road, Nutfield, Redhill RH1 4HW 

9.5 33 reviews
"I found Home Instead via an Alzheimer's Dementia Adviser's list of local service providers. The Care Manager came to visit my twin sister…"   Read all 33 reviews

Home Instead Reigate & Tandridge, Rated as Outstanding (March 2018), provide award-winning personalised care and companionship-led support. Continuity of care is fundamental to the higher quality of support provided by Home Instead. Clients and care… Read more about Home Instead (Reigate & Tandridge)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £37.50 / hour
  • Live-in Care from £1,820 / week
Home Instead (Braintree)

Unit 5/6 Ignite House, Braintree Enterprise Centre, 46 Springwood Drive, Braintree CM7 2YN 

9.5 18 reviews
"Generally pleased with the service received from the agency both in the manner in which the office has dealt with updates etc and the…"   Read all 18 reviews

Home Instead (Braintree) deliver home care services for adults over the age of 18. The team at Braintree, Sudbury and the Colne Valley Home Instead area are dedicated to delivering home care that promotes the dignity and independence of all clients… Read more about Home Instead (Braintree)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £37 / hour
  • Live-in Care from £1,850 / week
Home Instead (East Hampshire and Midhurst)

8 Old Aylesfield Buildings, Froyle Road, Alton GU34 4BY 

9.5 75 reviews
"Responsive, polite and reliable, I found Home Instead to be provide an excellent service. I would recommend them unreservedly. One…"   Read all 75 reviews

At Home Instead, the team is here to guide and support you every step of the way. Serving East Hampshire (Alton, Petersfield, Bishops Waltham and Hedge End), they offer personalised companionship, home help, and personal care services, all designed to… Read more about Home Instead (East Hampshire and Midhurst)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £39.75 / hour
  • Live-in Care from £1,750 / week
Home Instead (Perthshire)

5 Atholl Place, Perth PH1 5NE 

9.5 29 reviews
"Exemplary care carried out with compassion, dignity and kindness. A very professional team. We have become very fond of them all.…"   Read all 29 reviews

Home Instead Perthshire is a local award-winning private home care agency based in Perth. This office covers the main localities in Perthshire and Dundee South including, Perth, Crieff and Comrie, Scone, Bankfoot, Blairgowrie, Glenfarg and Bridge… Read more about Home Instead (Perthshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst

Ash House, Tanshire Park, Shackleford Road, Godalming GU8 6LB 

9.5 33 reviews
"I have found the management efficient, courteous and helpful and all the staff I have so far encountered have been helpful friendly and…"   Read all 33 reviews

Home Instead (Godalming) offers high-quality home care and live-in care services in Waverley such as Godalming, Cranleigh, Haslemere and parts of West Sussex such as Billingshurst, Pulborough, Petworth and the surrounding areas. Focused on companionship… Read more about Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £38.50 / hour
  • Live-in Care from £262 / week
Home Instead (Hemel Hempstead & Chilterns)

The Lockhouse, Frogmore Road, Hemel Hempstead HP3 9RJ 

9.5 23 reviews
"All the Homeinstead team do their upmost to ensure my elderly mother receives the best care possible with kindness and empathy, I am always…"   Read all 23 reviews

Home Instead Hemel Hempstead & Chilterns are part of an expanding care franchise dedicated to skilled and effective social care delivery, helping clients with all kinds of physical and mental health related needs to remain comfortable and independent… Read more about Home Instead (Hemel Hempstead & Chilterns)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £38 / hour
Home Instead (Guildford & Woking)

The Lansbury Estate, 102 Lower Guildford Road, Woking GU21 2EP 

9.5 62 reviews
"Mum has had carers for the past 18 months. She has a small regular team of carers who have are always punctual, friendly, kind and take…"   Read all 62 reviews

Rated as 'Outstanding' by Care Quality Commission (CQC) at their inspection in December 2017, Home Instead Guildford and Woking is an award winning company providing personal care and companionship lead care to people in their own homes in Guildford,… Read more about Home Instead (Guildford & Woking)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £38.50 / hour
  • Live-in Care from £262 / week
Home Instead (North Devon & Exmoor)

Unit 1C Limefield, Pathfields Business Park, South Molton EX36 3BS 

9.4 48 reviews
"Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023. As a family we're impressed by…"   Read all 48 reviews

Home Instead North Devon provides exceptional home care services designed to help individuals maintain independence in the comfort of their own home. From dementia care to live-in care and domiciliary care, the compassionate care professionals deliver… Read more about Home Instead (North Devon & Exmoor)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Barnet)

1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD 

9.4 61 reviews
"Home Instead looked after our mother for almost 5 years, after she was widowed aged 93. Though she did not need much medical - or at first…"   Read all 61 reviews

Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led. The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging… Read more about Home Instead (Barnet)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,785 / week
Home Instead (Ealing & Hounslow)

130 Uxbridge Road, Hanwell, London W7 3SL 

9.4 77 reviews
"We have had experience of care providers before we started using Home Instead. We have found that Home Instead are far more efficient and…"   Read all 77 reviews

Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.… Read more about Home Instead (Ealing & Hounslow)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Newport, Cwmbran & Chepstow)

Office 11, Avana Busines Park, Wern Industrial Estate, Rogertsone, Newport NP10 9FQ 

9.4 64 reviews
"We've been incredibly impressed with the level of care provided by Home Instead. The caregivers who support my father-in-law each day are…"   Read all 64 reviews

It can be overwhelming, wondering where to start when first considering care for a loved one. At Home Instead Newport, Cwmbran & Chepstow, the team are here to help; here to provide the support needed for loved ones to stay safe and remain independent… Read more about Home Instead (Newport, Cwmbran & Chepstow)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £1 / hour
  • Live-in Care from £1 / week
Home Instead (Huntingdon)

3 Archers Court, Huntingdon PE29 6XG 

9.3 32 reviews
"Most of the caring staff have been excellent or good, and having the same people most of the time has been greatly appreciated. The office…"   Read all 32 reviews

Home Instead (Huntingdon) offers bespoke home care services for older and disabled people, and is well-respected in surrounding communities for high standards of professionalism and a friendly attitude. One-to-one tailored personal care offers clients… Read more about Home Instead (Huntingdon)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £37 / hour
  • Live-in Care from £1,850 / week
Home Instead (Market Drayton, Newport and Wellington)

Millennium House, New Street, Newport TF10 7AX 

9.3 67 reviews
"Home instead has supported us , as a family since July 2024 up until my father's passing in January 2025. The carers ( and staff at head…"   Read all 67 reviews

At Home Instead (Market Drayton, Newport and Wellington), individuals receive the care and support they need in the comfort of their own home. The trained and compassionate staff provide a range of home care services tailored to meet each person's specific… Read more about Home Instead (Market Drayton, Newport and Wellington)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Newcastle under Lyme and Stoke on Trent)

7 Fellgate Court, Froghall, Newcastle-under-Lyme ST5 2UA 

9.3 60 reviews
"Mum was in very poor health and facing widowhood when Home Instead stepped in; they have transformed her flat from dirty to insanitary, to…"   Read all 60 reviews

Home Instead Newcastle under Lyme & Stoke-on-Trent is a locally-owned provider of award-winning care, home help and companionship, founded in 2009 by the current owners. They offer tailor-made, person-centred home care and specialist Dementia support… Read more about Home Instead (Newcastle under Lyme and Stoke on Trent)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £33 / hour
Home Instead (South Cheshire)

First Floor, Unit 3, George House, Beam Heath Way, Nantwich CW5 6GD 

9.2 37 reviews
"The management team was very supportive and most helpful in enabling us to navigate the difficult situation in which we unexpectedly found…"   Read all 37 reviews

Home Instead (Crewe) maintain a unique service that helps older and vulnerable members of the local community enjoy an independent lifestyle. They offer a variety of services including: • Palliative Care • Cleaning Service • Companionship • Dementia… Read more about Home Instead (South Cheshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
Home Instead (Dundee & South Angus)

Office G Market Mews, Market Street, Dundee DD1 3LA 

9.2 6 reviews
"I'm incredibly grateful for the care my elderly mother receives.  The care professionals are not only compassionate but are deeply…"   Read all 6 reviews

Home Instead can provide support to you and your loved ones in-order to ensure they live longer, happier and more independent at home. Home Instead Dundee and South Angus offer Companionship, Home Help and Personal Care services. Their CAREGivers… Read more about Home Instead (Dundee & South Angus)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Exeter & East Devon)

Home Instead House, 1-3 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter EX5 1DP 

10 122 reviews
"Over the last two years, Mum and I have had help from a lot of different carers. They come in for an hour each morning to help with…"   Read all 122 reviews

Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their… Read more about Home Instead (Exeter & East Devon)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Stafford, Cheadle & Stone)

8 Whitebridge Estate, Whitebridge Lane, Stone ST15 8LQ 

9.9 89 reviews
"Firstly I would like thanks the manager and her team for the support and guidance over March/April 2025, in setting up a comprehensive care…"   Read all 89 reviews

Home Instead (Stafford) offers tailor-made home care and specialist dementia support to people living at home. Their services include companionship, home help, personal care, medication support, and respite. They are a companionship led domiciliary… Read more about Home Instead (Stafford, Cheadle & Stone)

  • Care Provided
  • Visiting Care
  • Dementia
Home Instead (Brighton, Hove and Shoreham)

Waterside House, Basin Road North, Hove, Brighton BN41 1UY 

9.9 67 reviews
"I cannot speak too highly of the care provided for my father by Home Instead. I am so grateful to have had the company recommended to me,…"   Read all 67 reviews

Home Instead (Brighton, Hove and Shoreham) offers a range of tailored care and support services to people in their own homes, enabling individuals to continue to lead independent, safe and happy lives in comfortable and familiar surroundings. The… Read more about Home Instead (Brighton, Hove and Shoreham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £34.75 / hour
  • Live-in Care from £1,500 / week
Home Instead (Market Harborough, Oadby, Corby & Oakham)

23 Stoughton Road, Oadby, Leicester LE2 4DS 

9.9 76 reviews
"Valentine looked after my dad David for 48 hours whilst my mum was on holiday. She cared for my dad in his home, her care was absolutely…"   Read all 76 reviews

Rated Outstanding in all five areas by the CQC (since November 2019), Home Instead is a home care provider covering South Leicester, Rutland and Corby, including Market Harborough, Oadby, Corby & Oakham. Dedicated fully reference checked and trained… Read more about Home Instead (Market Harborough, Oadby, Corby & Oakham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,925 / week
Home Instead (Rochdale)

B&J House, Howard Street, Rochdale OL12 0LU 

9.9 80 reviews
"The girls took on caring for mum a few months back.The service from the start has been excellent.Carers met mum before they started which…"   Read all 80 reviews

Home Instead, Rochdale, specialises in the provision of quality person-centred care and support for adults who want to remain living independently in the comfort of their own homes. Services are extremely flexible, ranging from 1-hour visits to full… Read more about Home Instead (Rochdale)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Live-in Care from £1,700 / week
Home Instead (Salisbury and Romsey)

Unit 1 Barnack Business Centre, Blakey Road, Salisbury SP1 2LP 

9.9 30 reviews
"We were so lucky to have Home Instead Salisbury look after out 94year old mother. They were professional ,reliable, caring and above all…"   Read all 30 reviews

Home Instead Salisbury and Romsey is a companionship-led care company helping to support older people to remain independent at home for as long as they wish. They match Clients with CAREGivers to build lasting relationships that make a difference.… Read more about Home Instead (Salisbury and Romsey)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Bath)

Pickwick Park, Park Lane, Corsham SN13 0HN 

9.9 97 reviews
"My mum had help from Home Instead for about 3 years. The carers really did become like friends, as well as carrying out various household…"   Read all 97 reviews

Home Instead (Bath), provides kind and compassionate Care Professionals for an extensive range of care for clients to remain independent and safe in their own home, with personalised and designed care to suit an independent lifestyle as much as possible. The… Read more about Home Instead (Bath)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Live-in Care from £1,900 / week
Home Instead (Buckinghamshire South)

Unit D Bourne Park, Cores End Road, Bourne End SL8 5AS 

9.9 52 reviews
"My father has received live- in care for five years from Home Instead. The standard of care from the many different carers was excellent.…"   Read all 52 reviews

Home Instead (Buckinghamshire South): Specialising in non-medical care of older people in their own homes, Home Instead assists people to remain at home where they're most happy and comfortable; giving their families the freedom to relax in the knowledge… Read more about Home Instead (Buckinghamshire South)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Mansfield)

Units 15-17, Oak house A, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ 

9.9 21 reviews
"We are very happy with and very grateful to Home Instead. Mum and Dad have a marvellous team of carers, who are learning to work with…"   Read all 21 reviews

Home Instead Mansfield are a local team, passionate about keeping people in their own homes in Mansfield and the surrounding villages. Home is where the heart is and providing companionship, home help, personal care and Dementia care in a person's… Read more about Home Instead (Mansfield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25.50 / hour
  • Live-in Care from £1,500 / week
Home Instead (Cannock)

Suite 2, Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock WS11 0ET 

9.8 59 reviews
"Whilst I was visiting my mum on Friday she was talking about Tracey and asked that I pass on her gratitude for the care which Tracey gives…"   Read all 59 reviews

Home Instead (Cannock) helps older and vulnerable adults to remain in the comfort of their own homes, empowering people through both physical and mental health related needs, including dementia. The aim of the care professionals is to build a strong… Read more about Home Instead (Cannock)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £39.16 / hour
  • Live-in Care from £1,750 / week
Home Instead (St Albans)

Unit 3, St Albans Enterprise Centre, Long Spring, St Albans AL3 6EN 

9.8 67 reviews
"My experience from start to now has run smoothly, and by now, I know I can rely on the service. Many of my friends are envious of the…"   Read all 67 reviews

Home Instead (St Albans) provide professional care services in the home, with all provision personalised to individual requirements, suiting the needs of older people, disabled adults and many with mental health complications. This St Albans branch… Read more about Home Instead (St Albans)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £40.80 / hour
  • Live-in Care from £1,855 / week
Home Instead (St Helens)

Suite 2, Fifth Floor, Century House, Hardshaw Street, St Helens WA10 1QU 

9.8 41 reviews
"We are very happy with the Carer/ Companion who comes in for a few hours each week. It helps me to have some respite when they come round.…"   Read all 41 reviews

At Home has been proudly providing expert home care to the St Helens community for over a decade. As a family-run business, care is not just what they do—it’s who they are. Their family works at the heart of their service, ensuring compassionate, professional,… Read more about Home Instead (St Helens)

  • Care Provided
  • Visiting Care
  • Dementia
Home Instead (Wakefield)

3H The Gateway, Fryers Way, Silkwood Park, Ossett WF5 9TJ 

9.8 51 reviews
"Received excellent service. Staff always helpful, punctual and pleasant. All queries dealt with promptly and efficiently. Would highly…"   Read all 51 reviews

Supporting individuals across Wakefield, Ossett, Horbury, Crofton and the surrounding areas, this trusted local service provides high quality care tailored to individual needs. From companionship and personal care to more specialised assistance, locally… Read more about Home Instead (Wakefield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £1 / hour
  • Live-in Care from £1 / week
Home Instead (Crawley)

12-13 The Courtyard, East Park, Southgate, Crawley RH10 6AG 

9.8 27 reviews
"The team seemed. Very caring & the jobs & help they gave my uncle was excellent The team undertook all sorts of help within the house…"   Read all 27 reviews

Home Instead (Crawley) looks to match clients with the right care workers, based on background, interests, hobbies and culture, while carrying out a service based on continuity and building strong bonds. A friendly team is committed to a person-centred… Read more about Home Instead (Crawley)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,700 / week
Home Instead (Maidstone)

Heritage House, Yalding Hill, Yalding, Maidstone ME18 6AL 

9.8 44 reviews
"Having used Home Instead for my Uncle over the last year i have been thoroughly impressed with the service, Support and Expertise given to…"   Read all 44 reviews

Home Instead in Maidstone specialises in providing care for older people in their own homes. The service is extremely flexible and ranges from help a few hours a day to 24 hour care. Services can include personal care such as assistance with bathing,… Read more about Home Instead (Maidstone)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (West Lothian)

Unit 9 Grampian Court, Beveridge Square, Livingston EH54 6QF 

9.8 28 reviews
"My family and I had never experienced this sort of help before, and we were unsure of what to expect. Having strangers in ones home is…"   Read all 28 reviews

Home Instead West Lothian offers a range of personalised solutions to support clients and enable them to continue living independently in their own homes, where they feel happiest and most comfortable. Clients are matched with their Care Professional… Read more about Home Instead (West Lothian)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Coventry South)

20 Ensign Business Centre, Westwood Way, Westwood Business Park, Coventry CV4 8JA 

9.8 22 reviews
"Because I used Home Instead in 2017 when I had Right Shoulder Surgery I knew it was a brilliant Care Agency. So in August 2025 when I'd…"   Read all 22 reviews

At Home Instead Coventry South, there is a experienced and friendly team are dedicated to providing a wide range of services tailored to meet individual needs. Home Instead pride themselves on delivering person-led care that respects each client’s choices… Read more about Home Instead (Coventry South)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,700 / week
Home Instead (Lincoln)

Studio 5 & 6, Lincoln Gateway Park, Roman Way, Lincoln LN6 9UH 

8.8 4 reviews
"I would like to express how grateful I am that my mother in law has been treated with care, kindness and compassion by all off the…"   Read all 4 reviews

Welcome to Home Instead Lincoln, part of the Home Instead national family and the premium preferred provider of senior home care in the area. The branch delivers care of the highest quality, from simple home help and companionship through to personal… Read more about Home Instead (Lincoln)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36.40 / hour
  • Live-in Care from £1,805 / week
Other Home Care Groups you may be interested in:

Home Instead Reviews (12106)

9.6

Home Instead has a Group Review Score of 9.6 (9.561) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Durham)

from L C (Wife of Client) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family circumstances had changed - suddenly, I needed help with personal care for my husband. I'd been here before many years ago with my mother. The experience had taught me a lot. I learnt the essentials needed - reliability, reassurance, continuity, commitment & people who really cared about
their client and the home carer!
I was lucky to find them all at Home Instead, Durham. Real life savers who provided second to none service. The family app was handy too!
Recommend without reservation. My once proud and very active husband was treated with such dignity until the very end.
Reply from Helen Armstrong, Care Manager at Home Instead (Durham)Thankyou for this heart wearing review. I am pleased we were able to respond to your husband's changing needs and adapt the service we offered so quickly. I will pass on your lovely comments to the Care Professionals involved.
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Review of

Home Instead (Wembley)

from M K (Daughter of Client) published on 19 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you for the care and support you provided to my father during the time we were using your services. Now that the care arrangement has come to an end, I wanted to take a moment to express how much we truly appreciated your professionalism, reliability, and compassion.


Navigating senior

are can be challenging and your team made the experience far more reassuring. Knowing that my father was treated with dignity, patience, and kindness gave our family great peace of mind.


I would especially like to commend my father's carer. He consistently went above and beyond, showing genuine warmth, attentiveness, and respect.He took the time to understand my father's needs and preferences. We are deeply grateful for the dedication and humanity he brought to the role.


Thank you again to the entire team for the support you provided. We would not hesitate to recommend your service to others seeking compassionate and trustworthy care.

Reply from Leena Lakhani, Director at Home Instead (Wembley)Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to all of us.
We are honoured to have supported your father and your family and we're very pleased to hear that our professionalism, reliability and compassionate approach helped make what can be a challenging time feel more reassuring. Treating every client with dignity, patience and kindness is at the heart of what we do, so your words are especially meaningful.
Your kind feedback about your father's Care Professional will be shared with him and the wider team. He will be deeply touched to know that his warmth, attentiveness and dedication made such a positive difference. We are incredibly proud of the humanity and commitment our Care Professionals bring to their roles.
Thank you again for placing your trust in us and for your heartfelt recommendation.
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Review of

Home Instead (Inverclyde and North Ayrshire)

from Alexander H (Client) published on 19 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
On 28 November 2024 I underwent a major cancer operation and because I stay alone it was recommended that home care be in place before my discharge from hospital.
I have now been tended by three ladies from HOME CARE for the past year and I am in no doubt that their care has been paramount in my
recovery .
When a carer left my house to start her annual leave that afternoon and I received a phone call from her from Alicante that evening to remind me to "take the fish out the fridge " ? you cant beat that!
Good time keeping and conscientious in everything they do nothing was too much to ask of them.
I'm on the mend now but should I have a relapse I know where I'm going.
Unfortunately I have to agree with the criticism of other respondents regarding the administration . Nothing terrible but a couple of glitches that were sorted out immediately which were avoidable .
Should you wish to speak to me in person then I permit the company to give you my contact details .
Overall ten out of ten.
Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)Thank you very much for taking the time to leave such a thoughtful review.
I am pleased to hear that the care and support provided by our team played a key role in your recovery following your surgery. Your comments about the kindness, reliability, and conscientiousness of our Care Professionals are greatly appreciated and your example regarding the personal reminder you received speaks volumes about the genuine compassion and dedication of our staff.
I am also grateful for your balanced feedback regarding our administration. While I am pleased that the issues you experienced were resolved promptly, I will follow up with a call to understand what went wrong so that we can use to as part of our ongoing efforts to continually improve our client experience.
Thank you again for your generous recommendation and for rating our service so highly.
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Review of

Home Instead (Bath)

from J H (Daughter of Client) published on 16 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had help from Home Instead for about 3 years. The carers really did become like friends, as well as carrying out various household tasks. To start with the visits included shopping trips. As time went on, and life became more difficult, the carers' role changed to include medication and personal
care. Eventually it became unsafe to continue keeping mum in her own house, but Home Instead helped with the transition to a nursing home, by visiting mum in the home.


It was always easy to contact the team, by email or telephone (even out of hours, by phone) and we were able to read the carer's notes from each visit online. When there were problems these were resolved eg if mum didn't get on with a particular carer, someone else would be found.

Reply from Kerri Gardner, Registered Care Manager at Home Instead (Bath)Thank you for your lovely feedback. We really hope mum has settled into her new environment and you are all keeping well.
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Review of

Home Instead (Tunbridge Wells, Sevenoaks & Edenbridge)

from Richard W (Son of Client) published on 16 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has advanced Alzheimer's, and is predominately cared for by my father, who, himself, is of advanced years and poor health. The whole situation was becoming somewhat challenging, and emotionally and physically draining not least for my father.


It was for these reasons that additional care

and support was sought. In what is a big leap of faith, and trust, I can honestly say things could not have gone more smoothly with Home Instead. The support workers are second to none. I have the reassurance that someone is on hand, and is responsive to my parents' changing needs. I am kept up to date with my parents' care which gives me the comfort that matters are identified and addressed before they get out of hand.


I would happily recommend Home Instead to anyone in a similar situation.

Reply from Emily Blioja, Registered Care Manager at Home Instead (Tunbridge Wells, Sevenoaks & Edenbridge)Thank you so much for your wonderful review. We were all very touched by your words and it is a pleasure to support all of you in your parents journey.
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Review of

Home Instead (North Oxfordshire)

from Nick B (Son of Client) published on 15 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have provided daily care support to my elderly mother for a number of years. Throughout, they have provided an exceptional level of service and support. The individual carers are professional, friendly and compassionate, helping my mother to maintain her independence and dignity. The
service provided by the administration and support team is efficient, flexible and responsive, with great communication. I'd have no hesitation in recommending Home Instead to any future client.
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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Ipswich, Woodbridge & Felixstowe)

from N W (Son of Client) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was concerned that my mum would not let carers into her long-standing home, but they won her over, treating her with dignity, respect & as an equal. They quickly established how to gain her trust, and my mum continues to enjoy their company and friendship as they administer her medication and cook
her lunch.
Reply from Sophie Martin, Marketing at Home Instead (Ipswich, Woodbridge & Felixstowe)Thank you so much for your wonderful review. We are pleased to hear that your mum has built those wonderful relationships with the team.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (South Lanarkshire - Hamilton)

from Norma C (Daughter of Client) published on 14 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This company are a shining example of how care should be delivered.
My dad has only been accessing Home Instead for a couple of months and what a difference they have made both to him and us as a family.
We are now assured that he is supported and cared for when we cannot be there.


Any issues are

dealt with professionally and efficiently.
Communication is excellent, everybody works as a team and always listens to you.


I would highly recommend this company and its staff!

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Review of

Home Instead (South Lanarkshire)

from Alan M (Client) published on 14 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service provided. It is a good alternative to a care home. With this start period, I am more than happy with your company.
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Review of

Home Instead (Aylesbury Vale and North East Oxfordshire)

from L C (Daughter of Client) published on 14 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service from Home Instead. They have been looking after my mother who lives with advanced dementia. They have done an amazing job at keeping her happy and safe in her own home, I cannot thank you enough.
Reply from Lee Harrington, Director at Home Instead (Aylesbury Vale and North East Oxfordshire)What an amazing review. Thank you so much for these kind words, it means the world to the team.
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Review of

Home Instead (Glasgow South)

from E C (Client) published on 14 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently I used the services of your company to help with showering and dressing. I had been in Hospital and required help until I built up my strength and confidence. The ladies who came in to help me were all a delight to have around. They were helpful, understanding, thorough and made sure I was
safe and well cared for. Never once did I feel embarrassed by their presence.
I thoroughly recommend their services to anyone as I am sure they will show the same compassionate approach but also with humour to the task in hand.
Reply from Lexie Cielesz, registered manager at Home Instead (Glasgow South)Thank you, Elizabeth, for your kind and thoughtful review.

We are very pleased to hear that our team supported you safely and respectfully following your hospital stay, and that you felt comfortable, well cared for, and treated with dignity at all times. Your feedback about the carers compassion, professionalism, and reassuring manner is greatly appreciated and will be shared with the team.

Thank you for recommending our service, and we wish you continued strength and good health.
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Review of

Home Instead (Exeter & East Devon)

from Jon T (Client) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last two years, Mum and I have had help from a lot of different carers. They come in for an hour each morning to help with cleaning the kitchen, dusting, hoovering, etc.
Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for your kind review. We are happy to be able to support you and your mum.
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Review of

Home Instead Sutton Coldfield

from Vicki R (Daughter of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead looked after my dad for a few months before he went into care and couldn't have been more helpful, caring and professional, in all respects. We, as a family, are so grateful to all the wonderful carers and staff who often went out of their way to take care of dad and also provide support
for mum as well. They both looked forward to the daily visits and became very fond of the carers very quickly.
The admin team were incredible when we needed extra care urgently and nothing was too much trouble for them. I would thoroughly recommend Home Instead to anyone and thank them for everything they did for us.
Reply from Aman Gill, Managing Director at Home Instead Sutton ColdfieldThank you so much for taking the time to share such a heartfelt review. It means a great deal to our whole Home Instead team to know that your dad, and your family, felt supported, cared for and listened to during such an important time. We are pleased our carers were able to build such warm relationships with your parents and that our office team could respond quickly when you needed extra help. Your kind words will be shared with everyone involved. We truly appreciate your recommendation and wish your family all the very best. Thank you again.
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Review of

Home Instead (Taunton & West Somerset)

from Kelly H (Daughter of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
The team from Home Instead are all lovely people who give my father the personal care he needs whilst handling my mother who is a complicated person sometimes, in a sensitive way. There are several people who come regularly which is important to us. The fact that she likes them all is a credit to them
too. They work well alongside the micro providers I have for other family needs.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)Thanks for great feedback and review and for taking the time to let us know. We do think if there are multiple partners supporting a client it is obviously vital to work well together as the ultimately the focus is always best care for our clients. With this in mind we spend time building relationships , putting communciation books in place and ensuring the best outcome for each of our clients are always our focus. It is lovely to hear that each of the care professionals and the office build these relationships and that the character of everyone involved comes across as lovely as you describe.
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Review of

Home Instead (Swindon & Vale of White Horse)

from E B (Daughter of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have now been supporting my mother to stay in her own home for nearly 2 years. The Care Pros in her team are patient, thoughtful, adaptable and, above all, always very kind. We could not manage without them.
Reply from Eve Macey-Norris, Operations Manager at Home Instead (Swindon & Vale of White Horse)Dear E B, thank you so much for taking the time to share your kind words. We're delighted to hear that our Care Pros have been able to support your mother so well over the past two years. Patience, adaptability, thoughtfulness, and kindness are at the heart of everything we do, and it's wonderful to know that this has made a real difference for your family. We're truly grateful for your trust and are always here to help.
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Review of

Home Instead (Swindon & Vale of White Horse)

from Simon H (Son of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided has been exceptional and truely valued. In particular the quality of the staff and their caring nature, reliability and patience is second to none.
The whole experience of starting up receiving care from Home Instead earlier in 2025 and the flexibility and changes to adapt to
changes in requirements through the year has been nothing but positive and a huge help when dealing with stressful situations. Care needs change, and the team at Home Instead adapt to these changes in a proactive and caring/understanding way.


The whole Home instead team from the frontline carers and the back office team are all very helpful, caring and understanding - it really is hugely valued.

Reply from Eve Macey-Norris, General Manager at Home Instead (Swindon & Vale of White Horse)Dear Simon, thank you so much for your truly kind and thoughtful review. We are delighted to hear how valued you have found the service and that the caring nature, reliability, and patience of our team have made such a positive difference.

We're especially pleased to know that your experience of starting care with us earlier in 2025, and the flexibility and support shown as your needs changed, has been so positive during what can be a very stressful time. Adapting proactively and with understanding is something we strive for, and it means a great deal to hear this recognised.

Your kind words about both our care pros and our office team will be shared with everyone involved. Thank you for placing your trust in Home Instead - your feedback is genuinely appreciated by the whole team.
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Review of

Home Instead (Cheltenham & Cotswolds)

from I S (Husband of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been pleased to have enjoyed a weekly 3 hour visit from the Home Instead team for the last year. The system is well set up, prepared and managed , and we were extremely happy with the carers who came to our home - they were prompt, thoughtful, cheerful and highly professional. The two regulars
in particular deserve special comment: Catherine is a bubbly, very caring individual who always cheered my wife up, went the extra mile and was incredibly relaxed and helpful; and Alison, a highly experienced and extremely capable lady. We are very grateful for the assistance provided and highly recommend the organisation for top class care in the home.
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Review of

Home Instead (Bournemouth, Christchurch & Poole)

from Kim H (Daughter of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I got Home Instead involved with my parents care when my mum was being discharged from hospital.My dad was very lonely while mum was away from home for 8 weeks and despite my whole family's best efforts we needed extra support.Dad has stage 1 Alzeimers disease but is otherwise well despite slow growing
secondary skin cancer.He loves seeing the Care Pros and enjoys there company.Mum is fiercely independent but is slowly adjusting to much needed support as time is going on.She is slowly realising that she can't do it all due to physical limitations and health issues.She has been quite depressed after a lengthy hospital stay and has struggled to adjust to being back home again.The care pros have been very patient with her and have tried to support mum in all the things that she wants to do rather than do it all for her.She really values this.I have now got more time for myself in between my work and my own family commitments and social life.I would recommend Home Instead BCP.
Reply from Gill Crossley-Jones, Care Manager at Home Instead (Bournemouth, Christchurch & Poole)Thank you for sharing your experience with Home Instead Bournemouth, Christchurch & Poole.

We're so pleased our Care Professionals have been able to support your family during such a challenging time. It's wonderful to hear your dad enjoys their company and that they've helped ease his loneliness. We truly admire your mum's independence and are glad our team has worked alongside her, supporting her in the way she wants rather than taking over. This approach is at the heart of what we do, and it's great to know she values it. We also understand how important it is for family members to have time for themselves, and we're delighted we could help you find that balance.

Your recommendation means so much to us, and we'll share your kind words with our Care Professionals - they'll be thrilled. Thank you for trusting us with your parents' care.
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Review of

Home Instead (Swansea)

from R C (Daughter of Client) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very thankful for the availability of staff in the office to update care plans and carer visits. Very thankful for their understanding to liaise with me when care staff change. Having been present when some care staff visit, I am struck by how intune and interested they are in my mum and her experiences.
They treat her with respect, valuing her decisions and choices, even if they are not considered safe e.g. reheating food against manufacturer instructions, respect her desire to "waste not want not". I trust them to support her as I would which is a great lifting of a heavy burden. Thank you.
As mum finds socialising and speaking difficult, if all care activities are completed, sometimes the 1 hour is too much, hence the lower rating on value for money.
Reply from Lisa Rosser, Registered Care Manager at Home Instead (Swansea)Thank you so much for taking the time to share such a thoughtful and generous review. We're truly grateful for your kind words and for the trust you place in our team to support your mum.

It means a great deal to hear that our office staff's communication and flexibility have been helpful, and that our care team's approach - respecting your mum's choices, values, and lived experiences - has stood out to you. Treating people with dignity, listening to what matters to them, and supporting independence (even in the small, everyday decisions) are central to how we provide care, so your feedback is incredibly affirming for our Care Professional's
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Review of

Home Instead (Oxford)

from K J (Client) published on 12 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience on the whole is very positive. Having said that, it is incredibly expensive and the cost seems to increase very frequently. I couldn't afford to use Home Instead if I needed help every day.
I do wonder if the invoice could be sent by email instead of posted, and the monthly newsletter,
which seems to get longer and more colourful every month, could be dispensed with, or emailed. And the savings that could be made by this could be passed on to the clients?
Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)Thank you for taking the time to share your feedback and for your kind comments about your overall experience of our care.

We understand that the cost of care is a real concern across the sector. We'd like to reassure you that we never increase our rates more than once per year and always do our best to keep any increases to a minimum, despite recent significant cost pressures set at a national level. Our priority is to carefully balance affordability with maintaining the quality of care we are so proud to provide, and we truly hope that this level of care will one day be accessible to all.

We have also updated your preferences so that invoices and newsletters will now be sent to you by email, and we hope this will be more convenient.

Thank you again for your thoughtful feedback - it is very much appreciated.
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Awards / Recognitions (9)

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