Suite 17 Diamond House, Vulcan Road North, Norwich NR6 6AQ
"From our very first meeting with a Home Instead coordinator, who visited our house to assess my husbands requirements, we were both treated…" Read all 106 reviews
If you want to stay living comfortably at home, staff at Home Instead Norwich can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place you know the best. Why would you move away… Read more about Home Instead (Norwich)
4 Scirocco Close, Moulton Park Office Village, Northampton NN3 6AP
"I cannot recommend Home Instead highly enough. I was anxious to find a care organisation my father and our family could rely on to…" Read all 68 reviews
Home Instead Northampton provides companionship-led home care services for people who require extra support to help them continue to live safely and independently in the place the client knows best. Home! The services are provided by Care Professionals… Read more about Home Instead (Northampton)
55 Cobham Road, Ferndown Industrial Estate, Wimborne Minster BH21 7RB
"I cannot speak highly enough of this care organisation. They have an efficient and caring office team who have bent over backwards to…" Read all 26 reviews
Home Instead East Dorset and Blandford offer home care and companionship with visits lasting a minimum of one hour. The company believes quality care can't be delivered in less time. Its service helps people receive care and remain in their own… Read more about Home Instead (East Dorset & Blandford)
300 Cheriton Road, Folkestone CT19 4DP
"The carer is always very punctual. She is also extremely patient and helpful. She molds her behaviour to my personal needs. We get on quite…" Read all 44 reviews
Home Instead Folkestone, Hythe & Ashford is a family-run business based in Cheriton Road, Folkestone. They provide home care services in Folkestone, Hythe, Romney Marsh, Ashford and the surrounding areas. They are part of the international award winning… Read more about Home Instead (Folkestone, Hythe & Ashford)
Ash House, Tanshire Park, Shackleford Road, Godalming GU8 6LB
"I have found the management efficient, courteous and helpful and all the staff I have so far encountered have been helpful friendly and…" Read all 33 reviews
Home Instead (Godalming) offers high-quality home care and live-in care services in Waverley such as Godalming, Cranleigh, Haslemere and parts of West Sussex such as Billingshurst, Pulborough, Petworth and the surrounding areas. Focused on companionship… Read more about Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst
18 Seaward Place, Glasgow, Glasgow G41 1HH
"Very pleased with the care provided to my Mum which allowed us to go on holiday for a week. The care provider put my Mum at ease from the…" Read all 64 reviews
Home Instead in Glasgow South is a leading private home care agency based in the Southside of Glasgow. Home Instead covers South Glasgow, East Renfrewshire and part of South Lanarkshire. This includes the localities of Giffnock, Newton Mearns, Whitecraigs,… Read more about Home Instead (Glasgow South)
First Floor, 3 Charles Court, Budbrooke Road, Warwick CV34 5LZ
"We have been clients of Home Instead for over two years and have received an excellent service throughout that time. The admin team are…" Read all 8 reviews
Home Instead Warwick & Heartlands provides award winning at home care, including companionship, home help and personal care. The in home care service specialises in dementia and Alzheimer’s care and enables older people to remain as independent as possible. A… Read more about Home Instead (Warwick & Heartlands)
2 Gamma Terrace, West Road, Ipswich IP3 9FF
"Thank you to all the carers and staff at Home Instead who have looked after my Dad for the last year or so. Professional and caring…" Read all 98 reviews
Home Instead (Ipswich, Woodbridge & Felixstowe) is a locally-owned provider of award-winning care, home help and companionship, founded in 2009 by the current owners. The care regulator, CQC, awarded the service an Outstanding rating at their most recent… Read more about Home Instead (Ipswich, Woodbridge & Felixstowe)
Islay House West, Livilands Lane, Stirling FK8 2BG
"I've recently set up care services for my Mum. From the initial phone conversation through the fact finding meeting with Rachel to day one…" Read all 28 reviews
Home Instead (Stirlingshire and Falkirk) employ experienced carers who are committed to a vision of changing the face of ageing. A wide range of personalised solutions are are on offer, combining efficiency and quality, as well as supporting companionship… Read more about Home Instead (Stirlingshire & Falkirk)
Victoria Road Offices, Salts Mill, Saltaire, Shipley BD18 3LA
"Home Instead have provided companionship services to my Wife, who has Alzheimer's, for over two years. The service has been dependable and…" Read all 12 reviews
Home Instead (Bradford & West Leeds) is a premium brand home care provider covering all areas of Bradford and West Leeds. With the backing of a 250 branch network of UK offices and the award-winning training that Home Instead provides to all its… Read more about Home Instead (Bradford & West Leeds)
1A South Muirhead Road, Cumbernauld, Glasgow G67 1AX
"My mum was very reluctant to use this service, however she was delighted with the 2 staff members who came to our home for a period of a…" Read all 14 reviews
Home Instead North Lanarkshire & Glasgow East is a local award-winning private home care agency based in Cumbernauld. The office covers the main localities in North Lanarkshire, including Cumbernauld, Kilsyth, Stepps, Coatbridge, Airdrie & surrounding… Read more about Home Instead (North Lanarkshire & Glasgow East)
Penhill Offices, Colesbourne, Cheltenham GL53 9NS
"Our experience of care following a spell in hospital and a care home had been a harrowing one and I had lost faith in the adult social care…" Read all 43 reviews
Home Instead understands that your own home is where you feel the most comfortable and at your happiest. Whether it’s Bourton on the Water or Bishop’s Cleeve, it’s the place you know best and you are most familiar with. Unfortunately, you may be faced… Read more about Home Instead (Cheltenham & Cotswolds)
Unit 19, Navigation Business Villlage, Navigation Way, Ashton-on-ribble, Preston PR2 2YB
"On leaving hospital and rehab after several weeks my family arranged for Home Instead to help my recovery. I can honestly say the staff…" Read all 11 reviews
Home Instead (Preston) gives people in the local community the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of bed),… Read more about Home Instead Preston & South Ribble
93-95 Buxton Road, High Lane Village, Stockport SK6 8DX
"I cannot recommend Home Instead highly enough. Very professional. Very flexible. Highly skilled and capable care team. They looked after my…" Read all 47 reviews
Home Instead High Peak specialise in the provision of quality care support at home for adults. Services are extremely flexible and range from support for a few hours a day to 24 hour care. Also providing specialist services, which include Alzheimer’s… Read more about Home Instead (High Peak)
10 Clifton Moor Business Village, James Nicolson Link, Clifton Moor, York YO30 4XG
"Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable.…" Read all 75 reviews
Home Instead York are a family business and know how difficult it can be to find the right organisation to provide support at home, whether it’s for you, or for a loved one. When Home Instead in York was started in 2009, numerous people who had experience… Read more about Home Instead (York)
5 Atholl Place, Perth PH1 5NE
"Exemplary care carried out with compassion, dignity and kindness. A very professional team. We have become very fond of them all.…" Read all 28 reviews
Home Instead Perthshire is a local award-winning private home care agency based in Perth. This office covers the main localities in Perthshire and Dundee South including, Perth, Crieff and Comrie, Scone, Bankfoot, Blairgowrie, Glenfarg and Bridge… Read more about Home Instead (Perthshire)
Unit 1C Limefield, Pathfields Business Park, South Molton EX36 3BS
"Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023. As a family we're impressed by…" Read all 48 reviews
Home Instead North Devon provides exceptional home care services designed to help individuals maintain independence in the comfort of their own home. From dementia care to live-in care and domiciliary care, the compassionate care professionals deliver… Read more about Home Instead (North Devon & Exmoor)
Elms House, Church Road, Harold Wood, Romford RM3 0JU
"HomeInstead allows my mum to live her life independently & happily with support & care. We are always treated respect, equality,…" Read all 26 reviews
Home Instead covers Romford, Hornchurch, Rainham, Dagenham and the surrounding areas, providing a range of award winning care services to help clients live in their own homes as independently as possible. The services include: Home Care Live-in… Read more about Home Instead (Romford, Hornchurch, Rainham & Dagenham)
48 High Street, Bristol BS15 3DR
"I'm truly grateful to Home Instead for the care and support they provided for my mum. From the very beginning, the whole team approached…" Read all 28 reviews
Home Instead Bristol East is experienced in bringing help and support to loved ones of adults with old age care complications and conditions like dementia. A wide range of companionship, home help and personal care services can be incorporated into… Read more about Home Instead (Bristol East)
First Floor, Unit 1 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool FY4 5GU
"The carer I usually have knows where everything is and is very fast worker. It was a great help being taken to a medical appointment,…" Read all 33 reviews
Home Instead (Lytham, Fylde & Wyre) are here to support you through the process of finding care for a loved one. Providing companionship, home help and personal care to the elderly in their own homes across Lytham, Fylde and Wyre, the services are totally… Read more about Home Instead (Lytham, Fylde & Wyre)
Office 7, Market Weighton Business Centre, Becklands Park, York YO43 3GL
"I have been pleased with all the carers involved in my husband's care. They have been kind, friendly, respectful, encouraging and engaging…" Read all 6 reviews
Home Instead Pocklington & Brough gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out… Read more about Home Instead Pocklington & Brough
Docklands Business Centre, 10 Tiller Road, London E14 8PX
"I have worked in London hospitals as a nurse in the NHS since the 90s, and I can honestly say that Home Instead have been the most…" Read all 10 reviews
Home Instead Canary Wharf is an ‘Outstanding’ rated home care provider, as judged by the CQC (the national independent regulator of Health and Social Care) in May 2018. Serving Tower Hamlets, Newham and Barking, Home Instead Canary Wharf is dedicated… Read more about Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)
Kerns House, Unit 11, Threemilestone Industrial Estate, Truro TR4 9LD
"Our father has been receiving a comprehensive level of care from Home Instead (HI) for many months now and from my point of view they have…" Read all 18 reviews
Since 2009, Home Instead has built a fantastic reputation for providing the highest quality of support to older people to help them stay independent at home for as long as possible. The team covers Truro, Falmouth, Redruth and the surrounding areas. What… Read more about Home Instead (Truro, Falmouth & Redruth)
Robert Denholm House, Bletchingley Road, Nutfield, Redhill RH1 4HW
"Brilliant care and service provided by Home Instead in Reigate. A particular member of staff was very reassuring and helpful when he…" Read all 31 reviews
Home Instead Reigate & Tandridge provide award-winning personalised care. Support is companionship-led, and clients are matched to Care Professionals who are always personally introduced prior to the service commencing. Care Professionals work on… Read more about Home Instead (Reigate & Tandridge)
Unit 10, Flemming Court, Whistler Drive, Castleford WF10 5HW
"This Home Instead agency is an exemplar of everything one should expect from a professional, reliable, trustworthy and caring home care…" Read all 5 reviews
Home Instead Castleford and Selby are proud to offer a range of high quality, person centred, home care services, tailored to your individual needs, across Castleford, Garforth, Pontefract, Selby, Goole and the surrounding areas. The team know how hard… Read more about Home Instead (Castleford and Selby)
1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD
"Home Instead cared for our Mum from 2021 until June 2025. They provided daily care, took Mum to appointments and out to activities. The…" Read all 60 reviews
Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led. The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging… Read more about Home Instead (Barnet)
Spaces, 13 The Causeway, Teddington TW11 0JR
"Home Instead (Richmond) provided exceptionally diligent 24-hour live-in care for my 95-year-old stepmother, at a most difficult time. What…" Read all 56 reviews
Home Instead Richmond is the first and only elderly care company serving the Richmond borough recognised as outstanding by the CQC (Care Quality Commission) (November 2023). Many clients choose Home Instead because of the companionship-based care… Read more about Home Instead (Richmond)
Millennium House, New Street, Newport TF10 7AX
"Home instead has supported us , as a family since July 2024 up until my father's passing in January 2025. The carers ( and staff at head…" Read all 67 reviews
At Home Instead (Telford North, Newport & Market Drayton), individuals receive the care and support they need in the comfort of their own home. The trained and compassionate staff provide a range of home care services tailored to meet each person's specific… Read more about Home Instead (Telford, Newport, Market Drayton)
7 Fellgate Court, Froghall, Newcastle-under-Lyme ST5 2UA
"Home Instead have been caring for my aunt for some years now. They are a great team and in recent months have gone above and beyond, to…" Read all 58 reviews
Home Instead Newcastle under Lyme & Stoke-on-Trent is a locally-owned provider of award-winning care, home help and companionship, founded in 2009 by the current owners. They offer tailor-made, person-centred home care and specialist Dementia support… Read more about Home Instead (Newcastle under Lyme and Stoke on Trent)
Studio 13, The Arthaus, 203 Richmond Road, Hackney, London E8 3NJ
"We've been really impressed with everything, from the carer themselves to the responsiveness from the team. The feeling that the team…" Read all 27 reviews
Home Instead (Stoke Newington) supports people to continue living in the comfort of their own homes, surrounded by family and friends. Services are delivered at the highest standards and with dedication as they truly believe living where you feel the… Read more about Home Instead (Stoke Newington, Leyton & Wanstead)
3H The Gateway, Fryers Way, Silkwood Park, Ossett WF5 9TJ
"From our first contact, on a January Sunday, when we needed to set up urgent care for my 98 year old Father, Home Instead have provided a…" Read all 50 reviews
Home Instead (Wakefield) is a well-established and highly respected home care provider that specialises in non-medical home care, providing the highest-quality bespoke care. It’s all about the client, what they want, their happiness and what Home… Read more about Home Instead (Wakefield)
Office 2, First Floor, Ameiva House, Quartremaine Road, Portsmouth PO3 5QP
"Home Instead have been great with my elderly mum (who can be very stubborn and set in her ways). The visitors are always professional and…" Read all 13 reviews
Welcome to Home Instead Portsmouth, where compassionate care meets excellence proven through the CQC 'Outstanding' rating (November 2024). The team of dedicated Care Professionals is committed to enhancing the lives of your loved ones through personalised… Read more about Home Instead (Portsmouth)
Northbridge House, Elm Street, Burnley BB10 1PD
"It is coming up to 2 years since Home Instead have been involved in mum's care and we are extremely satisfied with all aspects. Every…" Read all 20 reviews
Home Instead Burnley provides care to people in their own homes, enabling them to live independently for as long as they wish and will provide services across Burnley, Pendle and Rossendale. Home Instead Burnley's mission is ~ “To enhance the lives… Read more about Home Instead (Burnley)
Units 15-17, Oak house A, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ
"My review is not just for May but from the start of care in September 2024. The care has been first rate and especially when my dad needed…" Read all 16 reviews
Home Instead Mansfield are a local team, passionate about keeping people in their own homes in Mansfield and the surrounding villages. Home is where the heart is and providing companionship, home help, personal care and Dementia care in a person's… Read more about Home Instead (Mansfield)
20 Ensign Business Centre, Westwood Way, Westwood Business Park, Coventry CV4 8JA
"We - and more importantly our Mum - are really happy with the contacts and service we've received from Home Instead so far. The carers are…" Read all 21 reviews
At Home Instead Coventry South, there is a experienced and friendly team are dedicated to providing a wide range of services tailored to meet individual needs. Home Instead pride themselves on delivering person-led care that respects each client’s choices… Read more about Home Instead (Coventry South)
Waterside House, Basin Road North, Hove, Brighton BN41 1UY
"I'm very happy to give Home Instead a five star review across the board. My wife and I reached out to them after bringing my elderly…" Read all 64 reviews
Home Instead (Brighton, Hove and Shoreham) offers a range of tailored care and support services to people in their own homes, enabling individuals to continue to lead independent, safe and happy lives in comfortable and familiar surroundings. The… Read more about Home Instead (Brighton, Hove and Shoreham)
4 Huddersfield Road, Barnsley S70 2LT
"Excellent friendly service. Dad always looks forward to his visits and enjoys every minute. He calls his carers his ladies and always has a…" Read all 70 reviews
Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to seniors aged 18 or over, which allows them to live independent… Read more about Home Instead (Barnsley)
8 Whitebridge Estate, Whitebridge Lane, Stone ST15 8LQ
"Firstly I would like thanks the manager and her team for the support and guidance over March/April 2025, in setting up a comprehensive care…" Read all 89 reviews
Home Instead (Stafford) offers tailor-made home care and specialist dementia support to people living at home. Their services include companionship, home help, personal care, medication support, and respite. They are a companionship led domiciliary… Read more about Home Instead (Stafford, Cheadle & Stone)
Unit D Bourne Park, Cores End Road, Bourne End SL8 5AS
"Excellent service and support all round, the ladies who visited were kind considerate and caring, and could not have been better. They were…" Read all 51 reviews
Home Instead (Buckinghamshire South): Specialising in non-medical care of older people in their own homes, Home Instead assists people to remain at home where they're most happy and comfortable; giving their families the freedom to relax in the knowledge… Read more about Home Instead (Buckinghamshire South)
2A Sussex Road, Chapeltown, Sheffield S35 2XQ
"Our experience so far has been very good. We particularly like the fact that there isn't too many different carers supporting Mum. We also…" Read all 67 reviews
Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping adults (aged 18+) with care needs to remain independent… Read more about Home Instead (North Sheffield)
Suite 2, Fifth Floor, Century House, Hardshaw Street, St Helens WA10 1QU
"Thank you to the Deputy care manager and all mums carers. I would highly recommend this service. We have used Home Instead for mum…" Read all 39 reviews
At Home has been proudly providing expert home care to the St Helens community for over a decade. As a family-run business, care is not just what they do—it’s who they are. Their family works at the heart of their service, ensuring compassionate, professional,… Read more about Home Instead (St Helens)
23 Stoughton Road, Oadby, Leicester LE2 4DS
"An excellent service provided by the Company and allocated Carer. All staff that we had contact with were very helpful, informative and…" Read all 74 reviews
Rated Outstanding in all five areas by the CQC (since November 2019), Home Instead is a home care provider covering South Leicester, Rutland and Corby, including Market Harborough, Oadby, Corby & Oakham. Dedicated fully reference checked and trained… Read more about Home Instead (Market Harborough, Oadby, Corby & Oakham)
Retford Enterprise Centre, Randall Way, Retford DN22 7GR
"The service we have received has been excellent. We have used Home Instead for the last four years and not only have they looked after Mum…" Read all 59 reviews
Home Instead (Retford and Gainsborough) specialise in providing person-centred home care services which help older people to remain independent in their own homes. Professional Care Pros are carefully chosen for their compassion and empathy, are fully… Read more about Home Instead (Retford and Gainsborough)
Unit 1 Barnack Business Centre, Blakey Road, Salisbury SP1 2LP
"Mum used Home Instead to help her move from rehab to normal life at home after she'd broken her hip. They supported her wonderfully,…" Read all 29 reviews
Home Instead Salisbury and Romsey is a companionship-led care company helping to support older people to remain independent at home for as long as they wish. They match Clients with CAREGivers to build lasting relationships that make a difference.… Read more about Home Instead (Salisbury and Romsey)
The Design Centre, 2nd Floor, Roman Way, Crusader Park, Warminster BA12 8SP
"We required a very quickly implemented live in carer for my mother following a fall, which was efficiently organised and managed by Home…" Read all 53 reviews
Home Instead Warminster and Gillingham are a high-quality home care company that offers essential care services to those that need it, helping them to remain living at home independently for as long as possible. Home Instead offer a wide range of… Read more about Home Instead (Warminster and West Wiltshire)
Enterprise House, St Austell Bay Business Park, Par Moor Road, St Austell PL25 3RF
"The care team who looked after my sister in law made a huge difference to her life. They restored her confidence and with visits lasting…" Read all 36 reviews
Home Instead offers a range of tailored care and support packages for people in the Mid-Cornwall area. This includes St Austell, Sticker, Bodmin, Lanivet, Lostwithiel, Luxulyan, Fowey, Par and Tywardreath, Wadebridge, Padstow, Rock, Golant, St Mabyn,… Read more about Home Instead (Mid Cornwall)
3 Market Place, Holt NR25 6BE
"The ladies that looked after my husband were 100% professional. They attended to him with care and dignity, until he went into a care home.…" Read all 41 reviews
CQC OUTSTANDING (November 2019) Home Instead (North Norfolk) is a provider of high-quality care services in the North Norfolk area. Home care workers are selected that have strong empathy skills and a good solid work experience within the care… Read more about Home Instead (North Norfolk)
B&J House, Howard Street, Rochdale OL12 0LU
"Thanks to all at Home Instead who have helped care for our mum. From the moment a particular member of staff came to assess her at her home…" Read all 77 reviews
Home Instead, Rochdale, specialises in the provision of quality person-centred care and support for adults who want to remain living independently in the comfort of their own homes. Services are extremely flexible, ranging from 1-hour visits to full… Read more about Home Instead (Rochdale)
3 Jubilee Way, Eurocentre, Office 1 Ground Floor, Faversham ME13 8GD
"We did a lot of research before choosing this agency. The local medical service also spoke highly of their service. The staff care for my…" Read all 11 reviews
Home Instead Canterbury is an office within a network of 220 + offices across the UK and almost a thousand around the globe. The team are dedicated to providing outstanding care with compassion, dignity and respect. The proud new owners of the Canterbury… Read more about Home Instead (Canterbury)
The Parflo Building, Huxley Street, Altrincham WA14 5EL
"All the carers are kind, considerate and come and go at designated times. They have pointed out potential problems which could be sorted…" Read all 80 reviews
Home Instead (Altrincham) was rated 'good' by the CQC in Dec 2018. The main focus of Home Instead Altrincham, Sale and Wythenshawe is to provide care that is tailor-made to the individual, realising that continuity of care is essential for the family… Read more about Home Instead (Altrincham & Sale)
Submitted via Website • Report
The Company use an app which was updated after every visit which was excellent as it kept us up to date with personal care, diet etc at all times.
We are so thankful to have had this team looking after Dad and any future clients will be very lucky to have them caring for their loved one.
Thank you again for everything
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your positive feedback, it is heart warming to know that we have had a positive impact on your wellbeing by helping you build long lasting friendships, by matching you with like minded fun, caring and supportive care professionals. Empathy and respect are at the heart of everything we do and it is clear that this shines in your experiences. Kind Regards.
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Reply from Susan Robinson, Director at Home Instead (Salford)
Thank you so much for this wonderful review. All our Care Professionals that visited your mum, always spoke highly of her and always enjoyed their visits. We really appreciate you taking the time to write this review. Care receives so much bad press and here at Home Instead we want to show that excellent care can be delivered, and is delivered, every day by our outstanding Care Professionals. Thank you once again for putting your trust in us to care for your mum.
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Reply from Laura Goodridge, Group CEO at Home Instead (Stroud & South Cotswolds)
Thank you for your kind words and for trusting us to support your husband over the past 20 months. It means a great deal to hear that both our care team and office team have made such a positive difference for you and your family. We're truly grateful for your recommendation and look forward to continuing to be there for you.
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Reply from Laura Goodridge, Group CEO at Home Instead (Stroud & South Cotswolds)
Thank you for sharing your experience. We're so pleased you feel supported and comfortable with the team, and it's lovely to hear you're finding the care helpful. We really appreciate your feedback and look forward to continuing to support you.
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Reply from George Field, Client Experience Manager at Home Instead (Horsham, Haywards Heath & Burgess Hill)
What an amazing review, thank you so much and for taking the time. I am so happy that everything has worked out for your Mum, it is our pleasure to support her. We have such a wonderful team of Care Professionals and the ones that visit your Mum have developed great relationships.
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Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)
Thank you for your kind review I will pass onto the team.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks, one team member has been able to develop a great rapport with your uncle - shared interests and familiarity make a real difference. We are happy with the way the support is developing. We appreciate you asking us to get involved.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks. We recognise how important continuity of staff is - especially with your wife. We appreciate you taking the time to provide this positive feedback.
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Reply from Helen Brown, Franchise Owner at Home Instead (Portsmouth)
Thank you, that's so very kind of you. You are all a delight and your mum is simply gorgeous!
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Reply from Jade Ebden, Care Manager at Home Instead (Doncaster)
Thank you for your kind words. We're so pleased to hear that our Care Professionals have made such a positive difference for your dad and your family. It means a great deal to know you trust us and value the care we provide.
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Reply from Roger McLaughlin, Owner at Home Instead (Belfast)
Thank you for your wonderful feedback. We're so pleased that our team could make such a positive difference for your mum and dad, especially in helping your mum feel comfortable and supported. Your kind words mean a lot to us all, and we'll be sure to share them with the whole team. It's been our privilege to support your family.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks for taking the time to provide this wonderful feedback, and for giving us the opportunity to support your mum. We will pass on your appreciation to the specific member of the team. I know she enjoys visiting your mum and they always find something interesting to do.
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Reply from Brian Mcfarlane, Owner at Home Instead (Bury St Edmunds)
Thank you, Jane, it really was a pleasure looking after mum. She will be sadly missed.
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Reply from Louise McLennan, Registered Care Manager at Home Instead (Ilkley, Skipton and Settle)
Thank you very much for taking the time to share your experience. We're so pleased we could support your mum during what was clearly a very challenging time.We understand how important it is to have reliable, responsive care-especially when you're coordinating things from a distance-and we're glad to hear that our team was able to provide the reassurance and support you needed. Putting the right care in place quickly is something we prioritise, and your feedback is a real testament to the dedication of our care professionals.Thank you!
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Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thank you so much for taking time to leave your review. We are delighted to hear that your brother is happy and that his care is working well for him. We always aim to be responsive to any changes in requirements and so it's our pleasure to provide a service that not only meets your brother's needs but also brings him enjoyment and comfort. We will pass your kind words on to the care team and the office staff.
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