Home Instead (St Albans) provide professional care services in the home, with all provision personalised to individual requirements, suiting the needs of older people, disabled adults and many with mental health complications.
This St Albans branch is part of an expanding UK home care provider, whose services are making a big difference to the lives of vulnerable adults enabling them to stay independent and live in their own homes.
Home Instead (St Albans) was rated outstanding by the Care Quality Commission in 2019.
Care Provided by Home Instead (St Albans)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £40.80 - £43.50
- Weekly Live-in Care Fees: £1,855 - £1,995
Available on request
Contact Home Instead (St Albans) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Inez Anchim (Registered Care Manager)
Home Instead (St Albans) Reviews (72)
Home Instead (St Albans) has a Review Score of 9.9 (9.935) out of 10, based on 23 reviews in the last 2 years.
Over all time Home Instead (St Albans) has 72 reviews.
The care are all very kind and efficient and have made a big difference to my life. I heartily recommend this company.
Thank you for your lovely review-it is great to hear we are making such a difference to you :)
I found the carers friendly and easy to work with. Many of them seemed to anticipate my needs when my arm was in plaster. Gradually they have given me the opportunity to do things for myself. I shall miss their company but I thank them all for being here when I could do little for myself. I am grateful to the company also that care was arranged so quickly.
Thank you for your lovely review. Our staff are all trained to anticipate their clients needs and so it is really good to hear that we are getting it right.
We are very grateful for the excellent level of care provided to our mum. There has been great continuity of care with a small team of very caring carers. They have become friends. They provide 2 hour break cover in which they prepare a sandwich lunch, which mom likes. Then they go for a walk or listen to some music. Communication from the company is excellent if ever a carer has a slight delay or a change of carer is planned. Regular review meetings are thorough, and the care plan is adjusted with changing needs. Thank you for all your care.
Thank you for your lovely comments. We will pass these onto the team.
Given me more courage to be more independent for most of the time. Carers are all wonderful!!!
Thank you for your lovely comments. We are delighted that you are so pleased with our services and will pass your wonderful comments onto the team.
The team have always responded quickly to any requests or concerns and have quickly answered or address them.
The Care Professionals have always provided amazing care for mum and treated her as a friend. They are always keen to help in the best ways they can and have often gone above and beyond.
I cannot fault the care and service they have provided.
Thank you for taking time to review the care we provided for your mum. We are so pleased we could make such a difference :)
A particular staff member is a first class carer. Excellent infact.
Thank you for your wonderful review-we will of course pass your compliments on to the Care professional concerned!
Excellent.
Thank you for your review- we really appreciate it when clients take the time to review our services and share their experiences with others.
My carer is first class. She does everything well.
Thank you for your lovely review. We aim to provide a first class service at all times and so pleased we are achieving this.
Many of my friends are envious of the care I receive.
Thank you so much for your lovely review. Our team work really hard to ensure our clients get the best possible experience.
Visit to my Dad.
Thank you for your great review-it is so good to see that our clients understand and support us in making sure our staff are fully competent in caring for our clients.
Very efficient and caring. Always helpful and friendly.
Thank you so much for your review. It means so much to the team to receive such positive feedback.
The team are engaged, friendly and professional, helping lighten the load with big jobs and small, but also creating a real connection to both Mum & Dad and caring for their well-being. Being able to review the daily reports gives me the confidence that things are going OK.
I'm really happy to have found such a wonderful partner to help us as a family as the illness and age continue to erode their capabilities and independence preserving their aspirations and would happily recommend the team to all.
Thank you so much for your review. To know that our team makes such a difference is wonderful and that we enable our clients to live their lives how they want is the most satisfying feeling and to be able to support you and your family and ease any stress as you navigate through this time is very humbling.
Very helpful
Thank you for your kind review - it's great to hear that everything is working so well.
Home Instead staff. Excellent care, kindness and patience for my husband. Also good to have a chat with them, always have time for me too.
Thank you for such a lovely review-we aim to support everyone not just the actual client and it is good to hear that you enjoy the visits as much as your husband :)
We are delighted with the efficient and professional service from Home Instead. We are very grateful for their help.
Thank you for your lovely review. It is a pleasure to be able to support your loved ones.
It was so very helpful to have this review of Mum's care plan. Everyone is always friendly and happy to see Mum and generous of spirit. It is so very reassuring to have a team of people that Mum is comfortable with. Mum's programme is working well and all the family are grateful fo this care.
Thank you for your lovely review it's a pleasure to look after your Mum.
Contacting Home Instead was my best action yet.
Thank you so much for your wonderful review. We will most certainly pass on your lovely words to the team.
They are very patient and nothing is too much trouble for the ladies to help me with.
Thank you for your lovely review we will pass your comments on to the Care Professionals who look after you.
Home Instead supported our mother for three years and we were always very happy with the service provided. The care professionals were always kind and sensitive to Mum's practical and emotional needs and she enjoyed their visits and their company. The office team and the administrative arrangements were always efficient and responsive. They were always very accommodating when changes to Mum's care needed to be made and always very prompt at letting us know if there were any changes from their side. I would highly recommend them.
Thank you so much for your lovely comments. The team are so pleased to have been able to look after your mum, it was an absolute privilege.
We are very pleased that our daughter found Home Instead and recommended it to us!
Thank you for your lovely review. We feel very privileged to be able to support you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 June 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (St Albans).
Awards / Recognitions (10)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (St Albans)
How many Carers does Home Instead (St Albans) employ?
Home Instead (St Albans) employs 81 carers.
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