Home Instead (Chester)
First Floor, Poplar House, Park West, Sealand Road,
Chester
CH1 4RN
Prices vary depending on the type of care package or care solution required.
Please contact us for further information.
Home Instead (Chester) has a Review Score of 9.9 (9.852) out of 10, based on 18 reviews in the last 2 years.
Over all time Home Instead (Chester) has 69 reviews.
5.0 out of 5
Thank you for your review. Our aim is to enrich the lives of those we care for and so to hear that your husband's mental health has improved due to the morning visits he receives from Home Instead is highly rewarding. Thank you again for sharing your experience.
5.0 out of 5
We're incredibly grateful for your kind words! It's fantastic to hear that our carers provided such delightful and excellent service, particularly when you needed it most after your operation. Thank you for taking the time to share your wonderful experience.
5.0 out of 5
Many thanks for your review. It has been our absolute pleasure caring for your nephew and we are so pleased to hear the not only he, but also you as a family have found our care service to be excellent. We're always here if you need us and thank you again for taking time to share your experience of Home Instead Chester and for you appreciation.
5.0 out of 5
Thank you for your review and recommendation. We aim to set the standard in home care by being highly professional to ensure our clients receive outstanding care. We are also highly person-centred, which is why we match our Care Professionals with our clients. It's rewarding to hear that your mother-in-law feels the benefit of that, and that as you live a distance away from her, that you have peace of mind.
5.0 out of 5
Thank you for your review. We aim to deliver outstanding care to all our clients, and caring for your mum is our privilege. It's rewarding to hear your experience of Home Instead is so positive. We appreciate your feedback.
5.0 out of 5
Thank you for your review and appreciation of how our care services compare to other providers. We work hard to ensure that our services adapt to our client's changing needs over time, which highlights the importance of regular reviews. Our aim is to be highly responsive and we understand that sometimes things don't go quite perfectly. In such instances, we endeavour to sort out any issues quickly. We're delighted that you are pleased with our services. Thank you again for your review, your detailed feedback is appreciated.
4.0 out of 5
Thank you for your review. It's our aim to deliver outstanding care to all our clients, which sometimes includes addressing concerns that may arise. We always do our best to be as responsive as possible and to ensure that we deal with any concerns to your satisfaction. Thank you for your honest appraisal.
5.0 out of 5
Thank you for your review of Home Instead Chester's care services. As our care is person-centred, we understand the need to tailor our care services to meet each individuals needs. Caring for your mum is our privilege and it's rewarding to receive your positive feedback and recommendation. Thank you.
5.0 out of 5
Thank you for your review. We work hard to ensure that your care professionals understand you and your needs, so that they can provide you with exactly the right levels of care without being intrusive. Ensuring you feel comfortable and respected in your own home is one of the most important aspects of that.
5.0 out of 5
We aim to provide outstanding care to our clients and matching your care professional with you is super important in creating a positive care experience, as you have clearly found. Thank you very much for sharing.
5.0 out of 5
Caring for your dad is our privilege. As an experienced home care provider, we fully understand the importance of clear communication, both for your dad and for you too. Thank you for sharing your feedback, it's important to us and much appreciated.
5.0 out of 5
Thank you for your review and recommendation of Home Instead Chester. We aim to deliver outstanding care to our clients and so it's rewarding to receive your positive feedback and appreciation of our care professionals.
5.0 out of 5
Thank you for your review and positive feedback. We aim to provide outstanding care to our clients and so to hear that you feel we have supported your parents in an outstanding manner is rewarding for us to hear.
5.0 out of 5
Caring for your mum has been our privilege and it's rewarding for us to hear from you, as a family member, that our care services provided such a positive experience. Thank you for your review and recommendation.
5.0 out of 5
Thank you for your review and words of appreciation. We aim to always be responsive and to provide the best care possible to our clients.
5.0 out of 5
Thank you for your review and positive feedback. We aim to provide outstanding care to our clients and so it's rewarding for us to hear that you find our services to be excellent.
5.0 out of 5
Thank you for your review and recommendation. It’s our privilege to care for your wife and we look forward to continuing to do so.
5.0 out of 5
Thank you for your review and for sharing your positive experience. We aim to always deliver outstanding care to our clients and so having the very best care professionals in place is essential.
3.0 out of 5
Thank you for your review; we take all feedback on board.
5.0 out of 5
Thank you for your review and positive feedback. We are delighted to hear that our care services have been a positive experience for your mum and for you too. We understand the strains and pressures experienced by families in relation to caring for their loved ones. You are most certainly not alone and we are always here to listen should you need to speak to us.
The Review Score of 9.9 (9.852) out of 10 for Home Instead (Chester) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Chester) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Chester's operations.
Jayne brings over a decade of care industry experience to Home Instead Chester. As our Care Manager, she oversees all aspects of the Care Team from client enquiry through to ensuring every client receives an outstanding level of care.
Rebecca is the first point of contact for all candidates looking to join the Home Instead family of Care Professionals. She is vastly experienced and has been with Home Instead Chester for over fifteen years, starting out as a Care Professional.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Chester) to verify any information. View our terms and conditions. Home Instead (Chester) has an Enhanced Service - more info.
