Home Instead Senior Care (Wakefield)

3H The Gateway, Fryers Way, Silkwood Park, Ossett WF5 9TJ

Home Instead Senior Care (Wakefield)
Home Instead Senior Care (Wakefield)
Home Instead Senior Care (Wakefield)

Home Instead Senior Care (Wakefield) is a well-established and highly respected home care provider that specialises in non-medical home care, providing the highest-quality bespoke care for you or your loved ones.

It’s all about the client, what they want, their happiness and what Home Instead can do to help them live longer and independently in the comfort of their own home.

For CAREGivers, bringing joy, happiness and independence to the lives of the elderly in the community is paramount.

CAREGivers provide a minimum of one-hour visits, where they can build a meaningful relationship with you and provide the highest-quality care tailored around you. You can be rest assured that CAREGivers are on time every time and you are provided with your CAREGiver for your full allocated time.

The service is not task-focused. The CAREgiver gets to know you, your interests and personality so that they can provide you with relationship-led care with services tailored to suit you, your needs and your wellbeing.

Each CAREGiver is carefully selected, screened and highly trained so you can feel safe. Only individuals who are caring, compassionate, reliable and share the same ethos as Home Instead Senior Care are employed.

CAREGivers are matched to you based on interests, hobbies, personality etc. You would always have the same CAREGiver. This way you can be rest assured a stranger will never turn up at your door.

Remember we are always here for clients 24 hours a day, 365 days a year.

Group : Home Instead Senior Care

Person in charge: Jason Tomlinson (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Services Offered: Adult Care (18+)

Care Offered: Cleaning Service • Companionship • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • Laundry Service • Medication Assistance • Palliative Care • Personal Hygiene Care • Shopping Service / Errands • Transportation Service


8.3 Home Instead Senior Care (Wakefield) has a Review Score of 8.3 (8.250)

The Review Score of 8.3 (maximum of 10) for Home Instead Senior Care (Wakefield) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Home Instead Senior Care (Wakefield) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Home Instead Senior Care (Wakefield) is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3.5 Points relating to the number of positive Reviews for Home Instead Senior Care (Wakefield) is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Home Instead Senior Care (Wakefield)?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Home Instead Senior Care (Wakefield)

  • Client / Service User
  • Daughter of Client/Service User

I sat holding a bottle of Quink Ink pondering what to do with it. The answer was obvious but I still sat surrounded by memories. My little flat was full with music, books, handicrafts, letters and photos, so much that I could not reach my piano. Some should go but I hesitated to make decisions. There was a good reason for this but I needed to move on and visits from Home Instead Senior Care carers enabled me to progress. Now the ink has gone, the piano is in tune and there is space for visitors, and best of all my good friend who fell and broke her hip in the summer was brought here and we enjoyed it and both feel happier.

How likely would you be to recommend Home Instead Senior Care (Wakefield)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

It was a great relief to have help and support we really needed. We always found the carer treated our mother with respect and couldn't have been more friendly and helpful.

How likely would you be to recommend Home Instead Senior Care (Wakefield)? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

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Awards / Recognitions

April 2016

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