Home Instead (Dundee & South Angus)

I'm incredibly grateful for the care my elderly mother receives.  The care professionals are not only compassionate but are deeply dedicated to her well-being.  The management are understanding and work closely with us as a team.  Their dedication truly brings peace of mind to our family.

The care my mum got was excellent. I could not fault any of the staff. They all went above and beyond. I would always recommend them all from the manager to all the carers. My mum was well treated throughout her time with them.

From the first contact with this company, we knew this was the company we wanted to provide care. They listened to what Mum required and helped us plan a care package. We also liked that the minimum time provided to deliver care was an hour, where as other care providers it was just 30 minutes. The care provided was exceptional and all staff employed by company showed compassion and understanding of Mum's needs. Mum wasn’t too keen at first to have carers coming to the house but very quickly, due to the carer's understanding of her needs, she accepted the situation and enjoyed their company. There was also consistency with staff attending. With the support of the company, Mum managed to stay at home for 2 years before going into a care home and we as a family are forever grateful for this. I would highly recommend Home Instead as a care provider.

My husband and I are delighted with the care he receives from extremely competent staff. We have been with this provider for almost a year. It is the 5th provider over 7 years and is the best yet. The staff are exceptional and organising the set up was fairly straightforward. My husband has complex health conditions and the staff have been specially selected to support.

They did everything they said they would do and more, from putting the bins out,cooking home-cooked meals, putting shopping away, cleaning floors, hoovering, washing, car trips to visit brother for barbecues, and accompanying me so I could take them out for tea.

I cannot praise the management and staff enough. From day one we were met with a very professional, caring and compassionate company who clearly do what they say - make care personal and tailored to the individual. Over the eight months we had Home Instead there was mutual trust, respect and sharing of experiences and information - true teamwork. Our opinions and wishes were always taken into account and advice was always forthcoming when sought. a strong bond developed as well as a feeling of being one big family. Home Instead went above and beyond to give my mum the best care possible and were an excellent support to me. I am extremely grateful to everyone at Home Instead.