we wouldn't want anybody else.
Janet M (Daughter of Client)
It makes all the difference and gives Mum the opportunity to live an independent life
Stephen W (Son of Client)
They were there right until the end of my nan's life and I wouldn’t have chosen anyone else.
Natalie W (Granddaughter of Client)
Please make an enquiry or contact the office to discuss fees. Fees are based on the individual's needs following a consultation.
These prices are only a guideline, please contact Home Instead (Lytham, Fylde & Wyre) to find out the exact price for your requirements.
Home Instead (Lytham, Fylde & Wyre) has a Review Score of 9.5 (9.526) out of 10, based on 19 reviews in the last 2 years. Over all time Home Instead (Lytham, Fylde & Wyre) has 33 reviews.
Review from Karen M (Client) published on 19 August 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your positive feedback, it is heart warming to know that we have had a positive impact on your wellbeing by helping you build long lasting friendships, by matching you with like minded fun, caring and supportive care professionals. Empathy and respect are at the heart of everything we do and it is clear that this shines in your experiences. Kind Regards.
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Review from Anna D (Client) published on 24 July 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you so much for your thoughtful feedback. We're really pleased to hear that your care professional has been such a great support, and that their help with shopping and appointments and housework has made daily life a bit easier and more comfortable for you. It is always our aim to provide care that not only meets practical needs, but also brings peace of mind. We will be sure to pass your kind words onto your dedicated care professionals.
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Review from B H (Client) assisted by family/friend published on 20 May 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
I am very sorry that you have some concerns around the care that you have received from us here at Home Instead Lytham, Fylde & Wyre. This is not a true reflection of how we operate as a business. We always aim high and how our clients feel about our service is really important to us. I will personally reach out to you, with a view to resolving your concerns raised. We always take any feedback seriously and make any necessary changes to improve our service. Thank you.
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Review from A W (Wife of Client) published on 17 April 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for the amazing feedback about the care that you received from us here at Lytham Fylde and Wyre Home Instead, It was a pleasure to deliver care and support to your husband. We always aim high and it has made us proud that you took the time out to review our service in such a positive way. We look forward to helping you in the future and your comments will help inform others looking for care make the important decision of who to choose to care for their loved ones.
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Review from Janet M (Daughter of Client) published on 12 February 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you so much for the lovely review. This kind of feedback really shows us how our care professionals truly help to make a difference to each and every client that we care for and enable people to live independently in their own homes and showcase our person-centred care. Our office team are always there to support including with our out-of-hours service, dedicated to helping care professionals and clients that need us at any time of the day.
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Review from J A (Sister of Client) published on 12 February 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for the lovely feedback, companionship really does make a difference in our client's lives and is one of the reasons that our care professionals love their job so much. Our app allows all of our care professionals, clients and families to see a snapshot into the care visit, giving essential peace of mind.
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Review from Deborah H (Daughter of Client) published on 28 January 2025
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your review, I am sorry to hear that our carers are not attending to your mums hearing aids and this will be addressed with the relevant care team. Any problems at all, please do not hesitate to contact our office team, where we will be happy to help you with any queries as we strive to keep up the high care standards that Home Instead Lytham maintain continuously.
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Review from Stephen W (Son of Client) published on 19 December 2024
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your kind review, at Home Instead our care professionals are there to ensure that our clients can live as independently as possible and I am so happy that your mum's experience is a pleasing one. Our experienced office team are on hand to solve any queries and with an on-call service, there is always someone available to speak to for any worries or concerns.
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Review from L R (Sister of Client) published on 13 December 2024
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for the amazing feedback, we always strive to do everything possible to meet the needs of our clients. Our aim is for person-centred care whilst maintaining their independence and dignity. Communication is essential to us and our care team is always there to help.
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Review from Natalie W (Granddaughter of Client) published on 10 May 2024
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Reply from Mary Noone, Operational Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for the lovely review. I'm glad we made a difference to your nan and yourself. It was a privilege to be with her through all stages and give her the best possible quality of life.
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Review from S T (Granddaughter of Client) published on 10 May 2024
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Reply from Mary Noone, Care Manager at Home Instead (Lytham, Fylde & Wyre)
Receiving care can be such a daunting thought to anyone so we are pleased that your nan was comfortable quickly and that we have been able to help with all her needs.
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Review from Connor R (Grandson of Client) published on 10 May 2024
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Reply from Mary Noone, Operational Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you, we always strive to do everything we possibly can throughout the whole team. It's lovely when the effort is recognised.
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Review from Katy M (Daughter-in-law of Client) published on 3 May 2024
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Reply from Mary Noone, Operational Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your lovely review. We love hearing how the training we provide is put into practice in real situations and the benefits it brings to clients and families. I am glad we could help during such a difficult time.
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Review from Dave B (Son of Client) published on 13 March 2024
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Reply from Mary Noone, Opperational Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you very much for your review, we are glad to hear that your Mum is happy with the service and that your mind is at ease. This is the service we strive to provide.
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Review from I M (Client) published on 1 March 2024
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Reply from Mary Noone, Care Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your review, we will take your thoughts on the notice into consideration. Glad you are happy with your carers.
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Review from F H (Daughter of Client) published on 1 March 2024
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Reply from Mary Noone, Care Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your lovely review, we're glad your mum is enjoying time with the staff.
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Review from K K (Daughter of Client) published on 19 February 2024
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Review from D W (Daughter of Client) published on 8 February 2024
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Reply from Mary Noone, Operational Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your lovely review, that is how we strive for family to feel. I will feedback to the team.
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Review from Margaret V (Daughter of Client) published on 1 February 2024
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Reply from Mary Noone, Operational Manager at Home Instead (Lytham, Fylde & Wyre)
We are sorry to hear your dissatisfaction with our services. Our customers and their families are at the heart of what we do. Following our Care Co-ordinator speaking with you and visiting regularly, conversations with our Care Manager and Operational Manager on several occasions, changing and setting your visit times despite the very rural location, reducing your carers to a much smaller team than usual and two full reviews with your social worker we felt we had resolved these concerns. We always strive for a high quality, individual service and many amendments were made and requests met. However we are very sorry on this occasion we have not met all your particular expectations and wish you well with your new care provider.
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Review from Robert G (Client) published on 6 July 2022
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The Review Score of 9.5 (9.526) out of 10 for Home Instead (Lytham, Fylde & Wyre) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.526 for Home Instead (Lytham, Fylde & Wyre) is calculated as follows: ( (87 Excellents x 5) + (12 Goods x 4) + (9 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 114 Ratings = 4.526
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Lytham, Fylde & Wyre) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 May 2019
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Job Title: Owners
Joined: 2014
Owners of Home Instead Lytham, Fylde & Wyre
Job Title: Operations Manager
Joined: 2024
As an Operations Manager, you will play a critical role in driving efficiency, streamlining processes, and ensuring smooth day-to-day operations across the organisation. You’ll oversee key departments, manage cross-functional teams, and implement strategies that support business growth and operational excellence. This role requires a hands-on leader with strong problem-solving skills and a passion for continuous improvement.
Job Title: Live-in Care Manager
Joined: 2025
My journey in care started when I worked as a carer while studying Health and Social Care at Edge Hill University. Over the years, I’ve held various roles within home care including Care Coordinator and Live In Care Manager and for the past several years, I’ve been focused specifically on Live-in Care.
This new role brings together everything I care about supporting our Live In Care Professionals, delivering an outstanding service, and making sure every client feels respected, safe, and valued in their own home.
I am looking forward to this next chapter and proud to be part of a team that shares the same values.
Job Title: Care Coordinator
Joined: 2022
Responsible for creating and maintaining personalised care plans, providing ongoing support to clients and their families. Works closely with care professionals to ensure high-quality service delivery, offering guidance, scheduling support, and helping maintain continuity of care.
Job Title: Care Professional Experience Coordinator
Joined: 2020
Julie oversees our recruitment and retention. This includes all staff welfare and wellbeing, training needs and roles.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Lytham, Fylde & Wyre) to verify any information. View our terms and conditions. Home Instead (Lytham, Fylde & Wyre) has an Enhanced Service - more info.