The ladies do a great job, and the reports say that mum is always happy, which is lovely to hear.Gill D(Daughter of Client/Service User)
The support they provide for my husband with dementia is invaluable for him and myself.Sarah P(Wife of Client/Service User)
They are highly professional in caring for Mum and let us know if they have any concerns.T I(Son of Client/Service User)
The ladies do a great job, and the reports say that mum is always happy, which is lovely to hear.Gill D(Daughter of Client/Service User)
The support they provide for my husband with dementia is invaluable for him and myself.Sarah P(Wife of Client/Service User)
They are highly professional in caring for Mum and let us know if they have any concerns.T I(Son of Client/Service User)
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas.
Offering bespoke in-home care, services are tailored to each client, helping them maintain independence and dignity in their own home.
Choosing the right care can feel overwhelming. Many team members have personal experience navigating elderly care at home, ensuring compassionate and understanding support.
Services are available from one hour to 24 hours a day,...
Care Provided by Home Instead (Northwich & Knutsford)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
At Home Instead, we pride ourselves on our personalised care plans, which are carefully crafted to meet the unique needs and preferences of each individual we serve, with each visit being a minimum of 1 hour.Our experienced team takes the time to understand the specific requirements and goals of our clients, enabling us to design comprehensive and tailored care strategies. By offering personalised plans, we ensure that our services align perfectly with the preferences and lifestyles of our clients, delivering exceptional quality and value.
Contact Home Instead (Northwich & Knutsford) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Clare Marks (Registered Manager)
Home Instead (Northwich & Knutsford) Reviews (45)
Home Instead (Northwich & Knutsford) has a Review Score of 9.9 (9.938) out of 10, based on 22 reviews in the last 2 years.
Over all time Home Instead (Northwich & Knutsford) has 45 reviews.
Mum and I are delighted with the help and care that mum receives from Sue. She is always cheerful and happy. Mum looks forward to seeing Sue 3x a week. This is all down to Sue. Mum was very resistant to having help with showering or even anyone other then me help her in the house. I had my first holiday with having Sue coming into see mum 7x a week. This made such a huge difference and meant I could relax which is a small miracle! So thank you Sue!
It's wonderful that your mum now looks forward to Sue's visits, and that you were able to enjoy your holiday with peace of mind knowing she was in safe and caring...
The care received from the Home Instead carers, for both my parents was excellent. I am so pleased that we made the decision to use this company, as all representatives were excellent in their care and compassion. Our parents have passed away now but I do believe, we couldn't have cared for them any better.
Your feedback means a great deal to us all and ill be sure to share your wonderful review to our team!
My Dad has been looked after by Home Instead since November 2025. Since having a stroke he is being fed via a PEG and has communication issues. On top of this he is an unstable diabetic and this presents a range of complex issues. Home Instead have gone out of their way to ensure that all of their staff are trained to efficiently meet his needs. There are some amazing staff at Home Instead who really go the extra mile, and they have provided Dad with superb care. Nothing is too much trouble and everyone from the managers through to the carers have provided us with a superb service.
Thank you so much for your lovely feedback. Were so pleased to hear that your Dad is receiving the care and support he needs, especially given the complexity of his situation. It means a great deal to know our team have gone the extra mile and made a positive differenceyour kind words will be proudly shared with them all.
I have received very good service throughout the year. Staff are helpful, efficient and kind. My needs are attended to promptly.
Your feedback is truly appreciated and will be shared with the team.
I found the review extremely informative, the review was very thorough and I was able to talk in depth about my mother's care and needs. I found out about services which I hadn't been aware of before.
Thank you for your kind feedback. We're pleased to hear that you found the review informative and helpful, and that it provided an opportunity to discuss your mother's care in detail. It's also great that we were able to introduce you to additional services that may be of benefit. If you need any further support, please don't hesitate to get in touch. I have forwarded you review to the team.
We found your carer a perfect fit to look after my partner. She coped very well in coaxing her into washing and dressing. I could not be more happier.
Thank you so much for your lovely feedback. We're really pleased to hear the Care Professional has been such a great fit and is supporting your partner so well.
It means a lot to us-thank you for sharing and i'll forward your review over to the team.
We have had some very nice carers from HomeInstead who have looked after my mum and helped her. The office team have been very good as well, as they had to at the last minute arrange a carer for mum due to staff sickness, and this was done really well and both mum and I are grateful for this service. All their staff that we have come into contact with are really good and very kind with mum and we have got on with them well . So thank you for your continued help and support
Were so pleased to hear that both you and your mum have had such a positive experience with our Care Professionals and office team. Providing kind, reliable support especially at short notice is something we always strive for, so its wonderful to know this made a difference when you needed it...
I have no hesitation in recommending Home Instead as Care providers, everyone has proven reliable, honest, capable and objective. Huge thanks to everyone.
I have not given a "value for money" rating as I made no comparison with other companies, accepting the recommendation of my friend's experience.
Thank you so much for taking the time to share such thoughtful feedback. Were truly delighted to hear that your mum received excellent care with us between April and August, and that our teams patience, kindness, and reassurance made a positive difference for both her and your family.It means a...
From the initial contact right up to the last day HomeInstead have been amazing in the way they've interacted with my aunt during the weekly home visits
The feedback via their App has been useful and helpful
Their team did whatever they could for my aunt - often in quite challenging circumstances due to her declining condition.
They offer a caring professional service - by far the best I have ever come across.
Thank you so much for taking the time to share such kind feedback. We're truly delighted to hear that our team were able to support your aunt over the past 18 months, even during the more challenging times of her journey.It means a great deal to know that our Care Professionals and the wider team...
The carers are all very pleasant and helpful and also very flexible in being willing to undertake a variety of requests such as dog walking, hospital appointments, occasional shopping and assistance with online shopping and purchases. punctuality good.
Thank you for your lovely feedback. We're so pleased to hear our Care Professionals have been able to support you in so many ways, from day-to-day tasks to those extra little requests. Flexibility and reliability are at the heart of what we do, and it's wonderful to know this has made a positive difference. I will inform the team of your kind words.
Despite being over 100 years old she had lived at home with limited support until spring of this year. An infection left her weak and after a period of respite care in a care home she was keen to return home.
This was made possible by the care provided and despite this being a difficult period as her strength declined the carers were both capable and positive in their support, we were pleasantly surprised that despite there being a number of different carers all made an immediately favourable impression and showed great empathy and concern.
My only regret is that my mother's decline became rapid and we were forced to have her readmitted to the care home.
If we had had a little more time it would have been possible to arrange more comprehensive support with the necessary equipment.
I have nothing but praise for the carers who looked her.
It was truly a privilege to support your mother during such a meaningful time in her life. We're so pleased to hear that our Care Professionals made a positive impression and were able to provide the support she needed to return home. We understand how important that was to her and to your family....
Home Instead Northwich have been helping my mum for about 18 months now and her current care professional is great. Mum looks forward to her visits, she really helps with small jobs mum now struggles to do and the notes she writes up for us to read are really helpful. A big thanks to three members of staff in particular for dealing with any queries we have so professionally and quickly. A great team of lovely, caring people
Thank you so much for sharing your experience. We're delighted to hear that your mum looks forward to her visits and finds our Care Professional's support and notes helpful. It's wonderful to know our team's efforts to respond quickly and professionally have made a difference. We'll be sure to pass...
I was going travelling for a few months and suggested to mum she had some help whilst I was away. She initially didn't want any care/help, and now after a couple of months she couldn't be happier with Home Instead and looks forward to the visits where she has help with the household chores. She also enjoys going out with the care professional to do some shopping or for just a coffee and a chat. She loves to read the notes from the visits on the App which is very user friendly. I wouldn't hesitate to recommend.
Thank you so much for sharing your experience. We're delighted to hear that your mum has not only embraced our support but truly enjoys her visits-whether it's help around the house or a friendly outing for coffee. It's wonderful that our app keeps you both connected and informed. I will ensure the team are all made aware of your comments.
Mum was very resistant initially to having carers in her home, but overtime the ladies have won her over and she now welcomes their visits.
The carers are very reliable and extremely helpful, for example, when Mum didn't feel well and needed to contact the Drs our carer assisted her. The office staff are also extremely helpful and friendly.
I wouldn't hesitate to recommend Home Instead for themselves or a family member.
Thank you so much for sharing your experience. We're delighted to hear that our Care Professionals have not only provided reliable support with daily tasks and tea-time visits but also become welcomed companions for your mum. It means a great deal that they've earned her trust and that our office...
Home Instead have provided care and support to my father who has mild dementia for about 16 months starting when my mother was hospitalised. The carers provide a flexible service to my parents and their visits are much appreciated by all.
Thank you so much for your kind words. We're delighted to hear that our Care Professionals have been able to provide flexible, compassionate support for your father over the past 16 months. It's a privilege to work with your family and help make daily life easier-especially during challenging...
We have been using Home Instead for 4 months for my husband's care. Initially, 2 visits a day, but following a time in hospital now increased to 4 visits a day. Excellent service from the office based team. Always helpful and supportive. Quality of skills shown by care pro's is quite varied, most are excellent, but a few not so. All care pro's are friendly and on time for visits. We used a different provider before Home Instead, and the difference in service is remarkable. I wouldn't hesitate to recommend Home Instead to anyone looking for care provision for themselves or a family member.
Thank you so much for your thoughtful review. We're delighted to hear that our office team has been helpful and supportive, and that you've experienced a marked difference in service since switching to Home Instead. Your kind words about our Care Professionals being friendly and punctual mean a...
Should I be in a similar situation in the future, I would not hesitate to use Home Instead. They are very a very professional organisation.
We are so pleased you were happy with the quality of service given the short time frame. Should you ever need help with us again, we will be happy to provide it with the same high standard of care. I will ensure the team are all made aware of your comments.
I can't understate how much their professional and understanding approach helped with a very difficult situation and this is ongoing.
I feel confident with the whole service and the attitude and support given is inclusive of both admin and care staff as they are all exceptionally helpful and definitely go above and beyond.
Home Instead are a lifeline for us as a family due to having confidence in their overall delivery of care with a professional attitude.
Thank you for your kind feedback. It is a pleasure to support your parents and I will ensure the team are all made aware of your comments.
Care has been delivered with great compassion and respect for my parents' dignity but most importantly the visits of the Care Pros have brought fun and interest into their lives.
More recently my parents needed Live In Care and the Live In Care Pros' professional yet homely input has given me a reassuring peace of mind.
Thank you for your kind feedback. It has always been a pleasure supporting both of your parents and I will ensure your comments are passed on to the whole team.
Mum has been having the services of Home Instead in a morning for a couple of months now. She lives alone and has dementia. It has been a big help and has given me peace of mind that mum is being looked after and has some company while I'm at work. The ladies do a great job, and the reports say that mum is always happy, which is lovely to hear. The care coordinator is always at the end of the phone if I have any queries. Very happy with everything. Thank you
Thank you for your kind feedback. It's nice to hear that your mum enjoys our Care Professionals visits. I will ensure your comments are passed to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (1)
- Posted: Wednesday 12 Mar 2025Home Instead, based in Northwich and Knutsford, is launching its annual 'Be a Santa' gift-giving campaign, aiming to combat loneliness during the festive season. Now in its third year, the...
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (4)
I had the pleasure of joining Home Instead Northwich & Knutsford in January 2021. I made the decision to join Home Instead after seeing first-hand through a close family member the difference they make in supporting people to remain safe and well in their own homes.
My career prior to joining was in the furniture retail industry where I held positions in area management and head of retail roles. I love working with people, so the combination of providing an excellent quality of care for the local community and being able to employ a fantastic team of local Care Professionals was the perfect match for me.
I live locally with my wife and three daughters. In my spare time I enjoy walking in the countryside and following motorcycle racing.
Through leading the team at Home Instead, I am determined to continue providing the best possible, personalised care to help people remain independent in their own homes across Northwich, Knutsford and surrounding areas.
After 20 years of working in care, with varying roles, I am delighted to have joined the Home Instead team to support the local community remain independent at home.
My name is Amanda, and after spending 20 years in Childcare and spending 10 years caring for elderly grandparents, I decided to bite the bullet and become a Care Professional for Home Instead, I can honestly say it was the best decision I've ever made!
Being a Care Professional is so rewarding and in the time I have been with Home Instead I have progressed to Senior Care Professional and then onto Trainer.
I am married with 3 children and enjoy spending time with my family and socialising with friends
I joined Home Instead in 2024 after working in care since 2017. I really enjoy working in such a fulfilling sector and look forward to supporting our clients to continue living safely and well in their own homes.
Frequently Asked Questions about Home Instead (Northwich & Knutsford)
How many Carers does Home Instead (Northwich & Knutsford) employ?
Home Instead (Northwich & Knutsford) employs 48 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Northwich & Knutsford) to verify any information. View our terms and conditions. Home Instead (Northwich & Knutsford) has an Enhanced Service - more info.