Home Instead (Swindon & Vale of White Horse)

Thank you so much, Colin, for such a lovely review! It's wonderful to hear how happy your father-in-law is with his care, and what an incredible milestone to be approaching his 102nd birthday!

Helping people remain happy, safe and independent in their own homes, just as they wish, is exactly why we do what we do. It's particularly lovely to hear that he enjoys the companionship of his visits as much as the practical support, and that you and your family have peace of mind knowing he is well cared for.

We're also delighted that you felt he was listened to and respected from the very beginning. It's so important to us that our clients remain in control of their own care and decisions.

Thank you again for trusting us to support him. It's a real privilege to play a part in helping him continue enjoying life in his own home, and we'll look forward to celebrating that very special birthday with him! Read less

Dear Jeanette, Thank you so much for taking the time to leave such a lovely review! It's wonderful to hear that your dad has built such positive relationships with his regular Care Professionals and that they enjoy hearing all about his love of railways!

We know how important the little things are, whether that's helping around the house, enjoying a good conversation or simply providing some friendly company each day. It's also lovely to know that our communication and updates give you and your family peace of mind, particularly when you live some distance away.

Thank you for trusting us to support your dad. It's a real pleasure to be part of his daily life, and I'll be sure to share your kind words with the team! Read less

Dear E B, thank you so much for taking the time to share your kind words. We're delighted to hear that our Care Pros have been able to support your mother so well over the past two years. Patience, adaptability, thoughtfulness, and kindness are at the heart of everything we do, and it's wonderful to know that this has made a real difference for your family. We're truly grateful for your trust and are always here to help. Read less

Dear Simon, thank you so much for your truly kind and thoughtful review. We are delighted to hear how valued you have found the service and that the caring nature, reliability, and patience of our team have made such a positive difference.

We're especially pleased to know that your experience of starting care with us earlier in 2025, and the flexibility and support shown as your needs changed, has been so positive during what can be a very stressful time. Adapting proactively and with understanding is something we strive for, and it means a great deal to hear this recognised.

Your kind words about both our care pros and our office team will be shared with everyone involved. Thank you for placing your trust in Home Instead - your feedback is genuinely appreciated by the whole team. Read less

Thank you so much for sharing your experience. We're really delighted that you found us and that the support has made things a little easier while you've been dealing with your hip. It's lovely to hear that you've built such a great connection with your Care Professional - those chats and friendly moments can make such a difference, especially when you're living on your own.

We're truly grateful for your kind words and so pleased we can be there for you.

The Home Instead Team Read less

Thank you again for taking the time to share your experience and for trusting Home Instead with your care. Read less

Thank you again for your honest review and for being part of our Home Instead community. Read less

Thank you so much for your kind and heartfelt words - they really do mean the world to all of us all. It's been a real privilege to support your family over the past couple of years, and again, we're so sorry for the loss of your lovely dad earlier this year.We know how incredibly hard that time was, and we're truly glad we could be there to support not just your parents, but you as daughters too - you've always been so involved and caring. It's lovely to hear that our Care Professionals felt like friends to you; that's really touching.Thank you again for your trust, especially during such difficult moments. We're here for you, always.Warmest wishes,The Home Instead Team Read less

Thank you so much for taking the time to review our services and for your kind words. It was truly an honour to have been able to support your wife during her time with us. Knowing that our Care Professionals felt more like friends than carers means a great deal to us - building those genuine, caring relationships is at the heart of what we do.Your recommendation is deeply appreciated, and we're grateful for the trust you placed in us at such an important time. Please know that our thoughts remain with you and your family.From all the Home Instead Swindon team. Read less

Thank you so much for taking the time to share your kind words and thoughtful feedback. We're so pleased to hear that you've been happy with the service and care provided. It's wonderful to know that our Care Professionals have been punctual, attentive, and proactive in supporting your needs, and that you've felt well-informed and reassured when any changes have been necessary.Thank you again for your lovely comments - it means a great deal to our entire team! Read less

Thank you so much for your heartfelt review. It truly means the world to the team to hear how our visits supported both your dad and you, especially with the distance. I'm so glad we could be that extra set of eyes and hands, helping to keep things ticking along and making sure you were kept in the loop. It's lovely to know that our visits became a highlight in your dad's week-that's really touching. We're especially grateful that we could be there when he needed urgent help, and that everything was followed through safely. Thank you for your trust and kind words-it's been a real privilege to support your dad, and your feedback means a huge amount to the whole team. Read less

Thank you so much for your kind feedback! We're really glad to hear that you feel safe and supported by your carer - that's so important to us. I also appreciate your honesty about communication, and we'll certainly work on improving that to ensure everything runs smoothly for you. If there is anything specific about our communication that you think could be improved I'd be really keen to know so that we can work on that. Thanks again for sharing your thoughts, and please know we're always here if you need anything! Read less

Thank you so much for your thoughtful review! The team were really touched to hear how much of a positive impact their work has had on both you and your mum. It's always our goal to take the time to understand each person's needs and provide care that feels right for them. We're so glad that mum now sees our carers as friends and enjoys her time with them! It's been a pleasure working alongside you, and we truly appreciate your trust and kind recommendation. Thanks again for choosing us - we'll always be here to support you both! Read less

Thank you so much for your kind words! We're absolutely delighted to hear that everything went smoothly and that the care team has made such a positive difference for your mother-in-law. It means a lot to us to know that she's not only happy but also seeing improvements in her health and wellbeing. We're grateful for the opportunity to support her, and we'll continue to ensure she receives the best care possible. Thank you again for your trust and feedback! Read less

Thank you so much for the wonderful feedback - our whole team's driving force is the genuine desire to give each individual client the best possible experience, but I know that it will mean the world for them to know that their efforts are recognised and appreciated. I'm so pleased your experience has been such a positive one, we will continue to work hard to make every client and their family feel as content as you do. Best wishes. Read less

Thank you very much for such a kind and considerate review. We truly appreciate your positive feedback and are thrilled to know you're happy with our services. We will continue to do everything we can to give all our clients a positive outcome and words like yours give our team the recognition they deserve. Thank you for trusting us with your care and support, we look forward to continuing to work with you! Read less

Thank you for the kind feedback, I'm so pleased that your mother enjoyed the event which was organised by our Community Engagement Officer. They work hard to support people in our community as well as our own clients, and we are regularly fundraising to fund events such as the Tea Dance, it's all worth it to know that these things make a difference to even one person's afternoon. I'll be sure to share your wonderful feedback with our Community Engagement Officer and the team, thank you! Read less