Submit a Review for Home Instead (Barnet)
1st Floor Raydean House, 15-17 Western Parade, Great North Road, London, EN5 1AD
View Full Details of Home Instead (Barnet)Latest Reviews for Home Instead (Barnet)
03 July 2025
Home Instead cared for our Mum from 2021 until June 2025. They provided daily care, took Mum to appointments and out to activities. The carers were always very supportive and caring. We were always kept up to date with what was happening and any concerns were raised immediately. The admin team were approachable and very helpful. When Mum fell ill, Home Instead were able to provide 24 hour care even there was no real notice. Thanks to Home Instead our Mum was able to stay in her own home for as long as possible.
05 June 2025
I needed short term care following a fall when I broke my elbow. On discharge from hospital it was impossible to source care through the council but Home Instead were able to provide me with a carer in 24 hours. The whole service was efficient and seamless. I needed a carer for an hour in the morning to get me washed, hair washed and dressed. Both my carers were fantastic. They were patient and caring and gave me the confidence to start to manage on my own again. I can't thank Home Start enough and wouldn't hesitate to recommend them.
23 May 2025
We called on Home Instead Barnet at very short notice when my mother came to stay with us after becoming ill. They were very responsive and very quick to act, and also understood there needed to be some flexibility. Impressive!
19 February 2025
Home Instead Barnet provided care for both my parents, in their home, for nearly 2 1/2 years. I cannot praise the service, the care or the team more highly. From the initial meeting, to the carers themselves, to the support from the management and scheduling team the level of care was remarkable. All the team members showed genuine concern for the welfare of my parents, and true professionalism but it never felt like a business or a transaction. I think what really stood out for me and my siblings was the level of genuine concern that everybody showed, and the strong desire to look after my parents and do right by them. It would be unfair to single out any of the individual carers as they were all so good, but having the team at the office who always available to sort issues out and to advise made all the difference. Thank you once again to the whole Home Instead Barnet team
07 August 2024
The care provided to my stepmother went above and beyond any sense of duty. Every person who had contact with us took an approach that was highly professional, kind, thoughtful and totally reliable. Real relationships were established that were emotionally sustaining and benefitted us all.
11 March 2024
All the carers we had were fantastic, supportive, funny, warm and outgoing and my husband liked and trusted them immediately. The care organisers were the same they listened intelligently and thoughtfully and were always kind and incredibly eager to help and support.
08 August 2023
The company, management and caregivers were all very competent, professional and caring. The quality of care provision was always excellent. The staff were approachable and always solved any issues. Mum benefited considerably from the extra mile which all caregivers provided. The quality of care provision and administrative support cannot be criticised.
08 August 2023
The care was second to none. My mother was always in safe, capable, professional, dependable and helpful hands. But my mother's care needs significantly increased and the cost became prohibitive, unfortunately.
06 February 2023
We used Home Instead to support Dad to live independently at home. They were able to help with preparing meals and providing personal care, and Dad enjoyed the attention he received. Developed a good and trusting relationship with the carer over time. We did have a few issues when we had to introduce a live-in carer and the relationship between carers was not totally straightforward but that did improve over time. Thank you, Home Instead (Barnet) for all your help.
06 February 2023
I recommend highly the care provided by Home Instead for my 88-year-old husband. He suffers from dementia, Alzheimer's and he has a slow-growing prostate cancer. THe carers provided were professional, friendly, caring and knowledgable. We were very grateful to all of them.
01 November 2022
The help my wife received during her illness was carried out in a very friendly and caring manner.
27 October 2022
Home Instead have been providing support for my mother for over three years. The service has been excellent - polite and caring staff who were punctual and well supported by first rate management team. My mother is a very important person. However, she has enjoyed the company of the carers, accepted this help and welcomed them into her home. As a family we cannot talk too lightly about how impressed we have been with the service - Home Instead are first rate.
14 September 2022
We as a family have been exceptionally happy with care courtesy and professionalism of Home Instead (Barnet) during the last years of stepmother's life. We sadly recently lost her but her wishes, standards of care and support for all of us needs to be praised and fully acknowledged. Thank you from the bottom of our hearts.
06 July 2022
The support from Home Instead was excellent. The staff at the office went the extra mile to solve any problems. They took as much of the load off us as possible to support us and worked very hard to find the best carers for my mother.
26 April 2022
My main carer was excellent. When she was not available the carers were mixed. usually satisfactory but on one occasion appalling though the fees were refunded on that occasion. I found the management very fair and did their best to find a suitable carer.
04 March 2022
Home Instead provided lovely care for my grandmother and even when she because more disorientated and tricky worked with me to find solutions. Thank you, you all made a different time easier.
24 February 2022
Home Instead have been supporting myself and aunt for approximately 6 years. The staff are professional and provide an excellent care service. Nothing is too much trouble (especially at short notice) we look forward to continuing our professional relationship with Home Instead.
11 August 2021
The carers were delightful and reassuring. They were always punctual and efficient.
03 August 2021
Great staff, good pricing and great support. Thank you.
15 July 2021
My experience using Home Instead was nothing but positive from the office staff, management and the caregiver. The caregiver was caring, considerate and dependable. My mum was treated with dignity, patience and understanding at all times. Due to my mum's worsening Alzheimer's she has now moved into residential care, but the support and care she received from Home Instead enabled her to stay at home as long as was possible. For this, I will always be grateful.
Latest Reviews for Home Instead (Barnet)
03 July 2025
Home Instead cared for our Mum from 2021 until June 2025. They provided daily care, took Mum to appointments and out to activities. The carers were always very supportive and caring. We were always kept up to date with what was happening and any concerns were raised immediately. The admin team were approachable and very helpful. When Mum fell ill, Home Instead were able to provide 24 hour care even there was no real notice. Thanks to Home Instead our Mum was able to stay in her own home for as long as possible.
05 June 2025
I needed short term care following a fall when I broke my elbow. On discharge from hospital it was impossible to source care through the council but Home Instead were able to provide me with a carer in 24 hours. The whole service was efficient and seamless. I needed a carer for an hour in the morning to get me washed, hair washed and dressed. Both my carers were fantastic. They were patient and caring and gave me the confidence to start to manage on my own again. I can't thank Home Start enough and wouldn't hesitate to recommend them.
23 May 2025
We called on Home Instead Barnet at very short notice when my mother came to stay with us after becoming ill. They were very responsive and very quick to act, and also understood there needed to be some flexibility. Impressive!
19 February 2025
Home Instead Barnet provided care for both my parents, in their home, for nearly 2 1/2 years. I cannot praise the service, the care or the team more highly. From the initial meeting, to the carers themselves, to the support from the management and scheduling team the level of care was remarkable. All the team members showed genuine concern for the welfare of my parents, and true professionalism but it never felt like a business or a transaction. I think what really stood out for me and my siblings was the level of genuine concern that everybody showed, and the strong desire to look after my parents and do right by them. It would be unfair to single out any of the individual carers as they were all so good, but having the team at the office who always available to sort issues out and to advise made all the difference. Thank you once again to the whole Home Instead Barnet team
07 August 2024
The care provided to my stepmother went above and beyond any sense of duty. Every person who had contact with us took an approach that was highly professional, kind, thoughtful and totally reliable. Real relationships were established that were emotionally sustaining and benefitted us all.
11 March 2024
All the carers we had were fantastic, supportive, funny, warm and outgoing and my husband liked and trusted them immediately. The care organisers were the same they listened intelligently and thoughtfully and were always kind and incredibly eager to help and support.
08 August 2023
The company, management and caregivers were all very competent, professional and caring. The quality of care provision was always excellent. The staff were approachable and always solved any issues. Mum benefited considerably from the extra mile which all caregivers provided. The quality of care provision and administrative support cannot be criticised.
08 August 2023
The care was second to none. My mother was always in safe, capable, professional, dependable and helpful hands. But my mother's care needs significantly increased and the cost became prohibitive, unfortunately.
06 February 2023
We used Home Instead to support Dad to live independently at home. They were able to help with preparing meals and providing personal care, and Dad enjoyed the attention he received. Developed a good and trusting relationship with the carer over time. We did have a few issues when we had to introduce a live-in carer and the relationship between carers was not totally straightforward but that did improve over time. Thank you, Home Instead (Barnet) for all your help.
06 February 2023
I recommend highly the care provided by Home Instead for my 88-year-old husband. He suffers from dementia, Alzheimer's and he has a slow-growing prostate cancer. THe carers provided were professional, friendly, caring and knowledgable. We were very grateful to all of them.
01 November 2022
The help my wife received during her illness was carried out in a very friendly and caring manner.
27 October 2022
Home Instead have been providing support for my mother for over three years. The service has been excellent - polite and caring staff who were punctual and well supported by first rate management team. My mother is a very important person. However, she has enjoyed the company of the carers, accepted this help and welcomed them into her home. As a family we cannot talk too lightly about how impressed we have been with the service - Home Instead are first rate.
14 September 2022
We as a family have been exceptionally happy with care courtesy and professionalism of Home Instead (Barnet) during the last years of stepmother's life. We sadly recently lost her but her wishes, standards of care and support for all of us needs to be praised and fully acknowledged. Thank you from the bottom of our hearts.
06 July 2022
The support from Home Instead was excellent. The staff at the office went the extra mile to solve any problems. They took as much of the load off us as possible to support us and worked very hard to find the best carers for my mother.
26 April 2022
My main carer was excellent. When she was not available the carers were mixed. usually satisfactory but on one occasion appalling though the fees were refunded on that occasion. I found the management very fair and did their best to find a suitable carer.
04 March 2022
Home Instead provided lovely care for my grandmother and even when she because more disorientated and tricky worked with me to find solutions. Thank you, you all made a different time easier.
24 February 2022
Home Instead have been supporting myself and aunt for approximately 6 years. The staff are professional and provide an excellent care service. Nothing is too much trouble (especially at short notice) we look forward to continuing our professional relationship with Home Instead.
11 August 2021
The carers were delightful and reassuring. They were always punctual and efficient.
03 August 2021
Great staff, good pricing and great support. Thank you.
15 July 2021
My experience using Home Instead was nothing but positive from the office staff, management and the caregiver. The caregiver was caring, considerate and dependable. My mum was treated with dignity, patience and understanding at all times. Due to my mum's worsening Alzheimer's she has now moved into residential care, but the support and care she received from Home Instead enabled her to stay at home as long as was possible. For this, I will always be grateful.