1-2 Park Parade, Park Road, Farnham Royal, Slough, SL2 3AU
View Full Details of Oxford House Community CareVery good attendance. Keep up to date with incidents. Good communication with carers. Excellent caring, washing, dressing & cleaning the flat. Carers are all friendly and provide a very good service to my brother. They make a difference.
The care provided to me was excellent throughout.
Review: The carers cannot be faulted in any way what so ever. Utterly brilliant and fantastic. They are a blessing, worth their weight in gold and diamonds. Proof that there is hope for humanity. Blessed are the carers they are truly enlightened. Oh yes one member of staff has returned, proof that miracles do happen
I have no complaints about the carers. It's the time they come I complain about and also a carer that can't get down to fully wash my legs. The carers themselves are very cheerful and brighten my day.
I have been impressed and very thankful for the level of personal care and attention given and my wife during the last 3 months before she died. She was fed very patiently when possible and changed regularly, not a pleasant time.
My dear friend has been a service user of Oxford House for more than seven years now and this has allowed her to live a safe and comfortable life in her own home. The carers are kind and thoughtful and I would thoroughly recommend them. Thank you ladies!
Oxfordhouse has been providing home care for my mum for over 3 years. She has been through so much with previous carers, and the difference since being with Oxford House has been truly life-changing. They are not just carers to us,they have become like family. My mum has built a bond with all the staff and so have i. The kindness, respect, and genuine care they all show my mum every single day mean the world. It's not just the way they look after her physical needs, but the warmth and companionship they bring into her life. She feels safe, valued, and happy, and that is priceless. From the carers to the office staff, every single one of them has been incredible. Their dedication, professionalism, and compassion never go unnoticed. Even down to how they always keep me informed of any concerns, ensuring that my mum gets the best possible care. Knowing she is in such good hands brings me so much comfort.
Our family has been receiving excellent care services from Oxford House since 2022. This is our first experience of private care and right from our initial contact with the managerial staff they have guided and supported us, ensuring that they are available to get to know our family and carers so that they are a good match that will provide the most appropriate care. They are very approachable and always make time for discussion, are active listeners and follow through to ensure that our expectations and changing needs are met. They are always very professional, respecting our family's privacy and their client's dignity. They are extremely responsive and proactive which gives us great peace of mind and confidence when we have a change in circumstance such as a change of carer, illness or hospitalization. They are also very supportive and will always go above and beyond, showing a lot of empathy when helping both our family member and her carer.
Whereas communication can be awkward, overall carer relationship was good.
I am suffering from heart failure. Have struggled a long time on my own but finally had to admit I needed help. Arranged through an organisation. Apart from marrying my wife, it's the best thing I ever did. An hour a day, 5 days a week in just four weeks: My long neglected maisonette has lost its deep patina of dust, my carpets have never been so clean, my shower sparkles. I no longer dread weekends when I had to take my rubbish out - my carer and I bag it together but my carer carries it down a ramp and into the bins. I seek to do the onerous tasks like the food waste bin - but am overridden. I'm aware that my carer is continually assessing me (!!) and checking that I'm good to go. My breakfast is cooked and served - I'm in a rut, eat an easy over-fried egg and toasted waffle every morning, plus a mug of coffee, black, half a teaspoon of sugar, level teaspoon of instant coffee, plus a yogurt or piece of fruit. All sussed by my carers and provisioned with a smile.
My husband is happy with the care he is receiving from the carers at Oxford House. They are very friendly and still retain their professionalism. They always ask if there is anything they can do for me too which is very nice. We have only had care from Oxford House since the 13th of November 2023 but we do not have any problems with any area within this care company.
We have just started to use Oxford House Community Care for my mum. We have been very pleased with our care. The team have been very helpful. My mum has a regular carer which is essential for dementia patients. The carer is excellent and treats Mum with dignity, and is kind and self-motivated.
I have been visiting my parents from Australia and just wanted to give very positive feedback about the carer who comes to help with my dad. She is punctual, polite, very caring and a total credit to your service. Please pass on my thanks to her and wish her all the best with her career... she told me she wants to train in nursing. She would be excellent in nursing.
Having promised my husband I would care for him at home in his last months, I could not have managed his needs without the help and support of Oxford House. Their carers are calm, professional, compassionate and always reliable. The backup office team are unfailingly helpful in liaising with other health service providers and always having time to listen to concerns and problems, often offering solutions and good advice. The training is excellent, and I thank the whole team for aiding me through this difficult time.
Carers come at the right time. They're helpful, I look forward to them coming. It's company for a little while.
Positive points of the carers are: their attention to details that need doing but cannot always be expressed. Positive points of Managerial staff are: ready to listen, consistent helpful attitude to put things right, to ensure smooth transition of any changes in health.
I love all my carers. During covid they put their lives at risk and recently with the hot weather they were fantastic.
Service overall is adequate - some carers are very good, others are just satisfactory.
We've been with Oxford House Community Care for well over a year now and we can't be happier with the level of care provided by them. Always friendly, cheerful and very caring. My hubby is very happy with the care and help he receives. They take their time and he doesn't feel rushed by the carers and everything is left tidy when they leave. Thank you.
Staff were very informative and took the time to find out all that they needed to know to help the client - from management to carers level. Staff kept in touch to see if any more help was needed. Suggestions of any equipment that could help more (especially with mobility) was quickly forthcoming. I did not need four calls per day, but the morning call was extremely helpful, but I could ask for more calls if required.
Very good attendance. Keep up to date with incidents. Good communication with carers. Excellent caring, washing, dressing & cleaning the flat. Carers are all friendly and provide a very good service to my brother. They make a difference.
The care provided to me was excellent throughout.
Review: The carers cannot be faulted in any way what so ever. Utterly brilliant and fantastic. They are a blessing, worth their weight in gold and diamonds. Proof that there is hope for humanity. Blessed are the carers they are truly enlightened. Oh yes one member of staff has returned, proof that miracles do happen
I have no complaints about the carers. It's the time they come I complain about and also a carer that can't get down to fully wash my legs. The carers themselves are very cheerful and brighten my day.
I have been impressed and very thankful for the level of personal care and attention given and my wife during the last 3 months before she died. She was fed very patiently when possible and changed regularly, not a pleasant time.
My dear friend has been a service user of Oxford House for more than seven years now and this has allowed her to live a safe and comfortable life in her own home. The carers are kind and thoughtful and I would thoroughly recommend them. Thank you ladies!
Oxfordhouse has been providing home care for my mum for over 3 years. She has been through so much with previous carers, and the difference since being with Oxford House has been truly life-changing. They are not just carers to us,they have become like family. My mum has built a bond with all the staff and so have i. The kindness, respect, and genuine care they all show my mum every single day mean the world. It's not just the way they look after her physical needs, but the warmth and companionship they bring into her life. She feels safe, valued, and happy, and that is priceless. From the carers to the office staff, every single one of them has been incredible. Their dedication, professionalism, and compassion never go unnoticed. Even down to how they always keep me informed of any concerns, ensuring that my mum gets the best possible care. Knowing she is in such good hands brings me so much comfort.
Our family has been receiving excellent care services from Oxford House since 2022. This is our first experience of private care and right from our initial contact with the managerial staff they have guided and supported us, ensuring that they are available to get to know our family and carers so that they are a good match that will provide the most appropriate care. They are very approachable and always make time for discussion, are active listeners and follow through to ensure that our expectations and changing needs are met. They are always very professional, respecting our family's privacy and their client's dignity. They are extremely responsive and proactive which gives us great peace of mind and confidence when we have a change in circumstance such as a change of carer, illness or hospitalization. They are also very supportive and will always go above and beyond, showing a lot of empathy when helping both our family member and her carer.
Whereas communication can be awkward, overall carer relationship was good.
I am suffering from heart failure. Have struggled a long time on my own but finally had to admit I needed help. Arranged through an organisation. Apart from marrying my wife, it's the best thing I ever did. An hour a day, 5 days a week in just four weeks: My long neglected maisonette has lost its deep patina of dust, my carpets have never been so clean, my shower sparkles. I no longer dread weekends when I had to take my rubbish out - my carer and I bag it together but my carer carries it down a ramp and into the bins. I seek to do the onerous tasks like the food waste bin - but am overridden. I'm aware that my carer is continually assessing me (!!) and checking that I'm good to go. My breakfast is cooked and served - I'm in a rut, eat an easy over-fried egg and toasted waffle every morning, plus a mug of coffee, black, half a teaspoon of sugar, level teaspoon of instant coffee, plus a yogurt or piece of fruit. All sussed by my carers and provisioned with a smile.
My husband is happy with the care he is receiving from the carers at Oxford House. They are very friendly and still retain their professionalism. They always ask if there is anything they can do for me too which is very nice. We have only had care from Oxford House since the 13th of November 2023 but we do not have any problems with any area within this care company.
We have just started to use Oxford House Community Care for my mum. We have been very pleased with our care. The team have been very helpful. My mum has a regular carer which is essential for dementia patients. The carer is excellent and treats Mum with dignity, and is kind and self-motivated.
I have been visiting my parents from Australia and just wanted to give very positive feedback about the carer who comes to help with my dad. She is punctual, polite, very caring and a total credit to your service. Please pass on my thanks to her and wish her all the best with her career... she told me she wants to train in nursing. She would be excellent in nursing.
Having promised my husband I would care for him at home in his last months, I could not have managed his needs without the help and support of Oxford House. Their carers are calm, professional, compassionate and always reliable. The backup office team are unfailingly helpful in liaising with other health service providers and always having time to listen to concerns and problems, often offering solutions and good advice. The training is excellent, and I thank the whole team for aiding me through this difficult time.
Carers come at the right time. They're helpful, I look forward to them coming. It's company for a little while.
Positive points of the carers are: their attention to details that need doing but cannot always be expressed. Positive points of Managerial staff are: ready to listen, consistent helpful attitude to put things right, to ensure smooth transition of any changes in health.
I love all my carers. During covid they put their lives at risk and recently with the hot weather they were fantastic.
Service overall is adequate - some carers are very good, others are just satisfactory.
We've been with Oxford House Community Care for well over a year now and we can't be happier with the level of care provided by them. Always friendly, cheerful and very caring. My hubby is very happy with the care and help he receives. They take their time and he doesn't feel rushed by the carers and everything is left tidy when they leave. Thank you.
Staff were very informative and took the time to find out all that they needed to know to help the client - from management to carers level. Staff kept in touch to see if any more help was needed. Suggestions of any equipment that could help more (especially with mobility) was quickly forthcoming. I did not need four calls per day, but the morning call was extremely helpful, but I could ask for more calls if required.