Submit a Review for Professional Carers Wirral
223a & 225a Seaview Road, Wallasey, Wallasey, CH45 4PD
View full details of Professional Carers WirralLatest Reviews for Professional Carers Wirral
30 January 2026
Recently my Mum was discharged from hospital with a QDS POC and an overnight visit. Having lived independently up until October 2025 the idea of having carers was very daunting for her and us as a family. She is 92 and very strong willed.
From the moment the assessor came to visit on day of
discharge to present day I can not fault the care , commitment and high quality service my Mum receives. She can be very challenging at times but the team always demonstrate professionalism throughout their visits. Great attention was given to detail when the care plan was formulated. There is excellent communication and my Mum is treated with dignity and respect. It is such a comfort to myself and my sister to know that Mum is receiving such holistic care .
Continuity of staff is given and there are 2 regular staff members who are excellent and I feel safe leaving them to care for my Mum.
Professional carers have allowed my Mum to stay within her own home which is her preferred place of care.
27 January 2026
I transferred from another care company as I was not happy with the care they provided for my elderly mother
When I first approached Professional carers about taking on my mum I found them very helpful and the guidance they gave me made me assured that mum would be well looked after
It took
a little while to adapt for both carers and mum but over the years the carers got to know mum well - they would laugh with her - coaxed her into trying to eat and looked after her well
Sadly my dear mum passed away last week but I cannot express enough how thankful my sister and I and were for the support kindness and compassion shown not only to mum but to ourselves as well - it made a difference to us to know that their were so many of the carers that shared our emotion
It was so lovely to be able to have mum cared at home by such kind and caring people especially during her last few days at home and for this we as a family are grateful
I would certainly recommend this company to anyone
16 January 2026
Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the onsite carers and the office based team is beyond wonderful. The App that Professional Carers use is such a brilliant piece of technology to enable my family to
engage with the needs mum has so collectively we can all contribute to keep mum living at home.
The Professional Carers as an organisation / company are truly a patient focused and caring team of people.
16 January 2026
Mum has been with Professional carers for over 6 years, from in the community to now in a extra care facility. They listen and adapt quickly, the care has been amazing.
Everyone is easy to approach and the activities they provide have been much fun.
14 May 2024
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Latest Reviews for Professional Carers Wirral
30 January 2026
Recently my Mum was discharged from hospital with a QDS POC and an overnight visit. Having lived independently up until October 2025 the idea of having carers was very daunting for her and us as a family. She is 92 and very strong willed.
From the moment the assessor came to visit on day of
discharge to present day I can not fault the care , commitment and high quality service my Mum receives. She can be very challenging at times but the team always demonstrate professionalism throughout their visits. Great attention was given to detail when the care plan was formulated. There is excellent communication and my Mum is treated with dignity and respect. It is such a comfort to myself and my sister to know that Mum is receiving such holistic care .
Continuity of staff is given and there are 2 regular staff members who are excellent and I feel safe leaving them to care for my Mum.
Professional carers have allowed my Mum to stay within her own home which is her preferred place of care.
27 January 2026
I transferred from another care company as I was not happy with the care they provided for my elderly mother
When I first approached Professional carers about taking on my mum I found them very helpful and the guidance they gave me made me assured that mum would be well looked after
It took
a little while to adapt for both carers and mum but over the years the carers got to know mum well - they would laugh with her - coaxed her into trying to eat and looked after her well
Sadly my dear mum passed away last week but I cannot express enough how thankful my sister and I and were for the support kindness and compassion shown not only to mum but to ourselves as well - it made a difference to us to know that their were so many of the carers that shared our emotion
It was so lovely to be able to have mum cared at home by such kind and caring people especially during her last few days at home and for this we as a family are grateful
I would certainly recommend this company to anyone
16 January 2026
Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the onsite carers and the office based team is beyond wonderful. The App that Professional Carers use is such a brilliant piece of technology to enable my family to
engage with the needs mum has so collectively we can all contribute to keep mum living at home.
The Professional Carers as an organisation / company are truly a patient focused and caring team of people.
16 January 2026
Mum has been with Professional carers for over 6 years, from in the community to now in a extra care facility. They listen and adapt quickly, the care has been amazing.
Everyone is easy to approach and the activities they provide have been much fun.
14 May 2024
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.