Submit a Review for Professional Carers Wirral
223a & 225a Seaview Road, Wallasey, Wallasey, CH45 4PD
View full details of Professional Carers WirralLatest Reviews for Professional Carers Wirral
25 March 2026
Professional Carers are a company of experience. All the carers go above and beyond and provide care of excellent, they all show care and compassion at all times. The seniors are also so professional, very busy and excellent in a time of crisis. Compassionate and caring. The whole management team
are excellent, always approachable and always there to answer any concerns or questions. Overall a company of true excellence!
20 March 2026
All the female carers are very professional, very kind and will do anything they can to help you. It is good when you have your carers regularly. They get to know you and learn all of your own habits and do all they can to accommodate. I don't have male carers but they are very good and would help
if you needed. Our seniors are the best, if there was ever a problem they will sort it out whatever it is. They are reliable, kind, friendly and professional. There's never a problem because they are so good at their job, I can't speak highly enough of all female staff.
20 March 2026
I can't fault my carers in any way in any housekeeping to handing out my meds they are always helpful in any way. If you're feeling down they are always on hand to help you and talk to you from the top connection (senior) to the junior ones, they try and make your life happy, they talk to you about
any problems you have, without them I'm lost. They always make sure you're safe and sound. The carers are the most dedicated and workable carers. They are my heroes.
20 March 2026
I cannot speak highly enough about our professional carers. Nothing is too much trouble for them, they help me in every way. They are always cheerful, I look forward to seeing them. Each carer gives an excellent service, I know I can rely on each and every one. I am very grateful that I was offered
a place at an assisted living facility.
12 March 2026
All the carers highly trained and competent with my dad as he is a complex package being a bilateral amputee. The carers are always polite and respectful and very patient with my dad. I can't recommend this care company enough as I don't know where my dad would be without them, they are amazing.
09 March 2026
I can honestly say that I have no problems with any of the staff professional care staff they are pleasant and always cheerful, friendly and supportive towards my family and myself. Management are very obliging when I have had to speak with them and are pleasant and caring. I have passed my friends
details on to Professional Carers and Magenta and she is hoping to live in an extra care accommodation very soon.
04 March 2026
Mum had ,had a fall carers rang, me with, permission from mum they sat with mum till myself and family arrived,they gave her lots of reassurance,and support , when mum is poorly the carers are always there for her and always contact me to let me know
04 March 2026
I am a 60 year old disabled man living in Spinnaker House and I would like to express my thanks and appreciation to all of the carers who support me each day.
From the Seniors to every member of the care staff, the standard of care I receive is consistently outstanding. Living with a disability
brings challenges, but the team here approach everything with professionalism, patience and kindness. Nothing's rushed and I am treated with dignity and respect.
What makes the biggest difference to me is that they do "care". They take the time to listen, to chat, to make sure I'm comfortable and safe, and to support me in maintaining as much independence as possible. The Seniors lead by example and are always approachable and reassuring. Communication is excellent and I always feel informed.
It gives me great peace of mind knowing that I am supported by such a dedicated team. Spinnaker House is not just somewhere I live, it is a community, and that is largely down to the carers hard work.
10 February 2026
I would just like to send my huge thanks to Emma, Tanya, Tammy and all the team at Sycamore Place.
They cared for my Dad, Alan, for 7 months last year and I can honestly say that they went above and beyond every day with the support they gave to both my Dad and myself during his dementia
journey.
Dad moved to a full time care home in November on the recommendation of the District Nurse and his health deteriorated rapidly. It then came to light that the new care home had been neglecting Dad's diabetes care and he was admitted in to hospital very poorly.
He is now in a new nursing home and doing much better but it made me realise even more the amazing care that the team provided in Sycamore Place as the team genuinely cared and worked really hard to look after Dad and his developing behaviours. They would always keep me up to date and give me advice on how to handle new developments.
You have a great team in Sycamore Place and great leaders in Emma and Tanya
Thanks again
Carole
30 January 2026
Recently my Mum was discharged from hospital with a QDS POC and an overnight visit. Having lived independently up until October 2025 the idea of having carers was very daunting for her and us as a family. She is 92 and very strong willed.
From the moment the assessor came to visit on day of
discharge to present day I can not fault the care , commitment and high quality service my Mum receives. She can be very challenging at times but the team always demonstrate professionalism throughout their visits. Great attention was given to detail when the care plan was formulated. There is excellent communication and my Mum is treated with dignity and respect. It is such a comfort to myself and my sister to know that Mum is receiving such holistic care .
Continuity of staff is given and there are 2 regular staff members who are excellent and I feel safe leaving them to care for my Mum.
Professional carers have allowed my Mum to stay within her own home which is her preferred place of care.
27 January 2026
I transferred from another care company as I was not happy with the care they provided for my elderly mother
When I first approached Professional carers about taking on my mum I found them very helpful and the guidance they gave me made me assured that mum would be well looked after
It took
a little while to adapt for both carers and mum but over the years the carers got to know mum well - they would laugh with her - coaxed her into trying to eat and looked after her well
Sadly my dear mum passed away last week but I cannot express enough how thankful my sister and I and were for the support kindness and compassion shown not only to mum but to ourselves as well - it made a difference to us to know that their were so many of the carers that shared our emotion
It was so lovely to be able to have mum cared at home by such kind and caring people especially during her last few days at home and for this we as a family are grateful
I would certainly recommend this company to anyone
16 January 2026
Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the onsite carers and the office based team is beyond wonderful. The App that Professional Carers use is such a brilliant piece of technology to enable my family to
engage with the needs mum has so collectively we can all contribute to keep mum living at home.
The Professional Carers as an organisation / company are truly a patient focused and caring team of people.
16 January 2026
Mum has been with Professional carers for over 6 years, from in the community to now in a extra care facility. They listen and adapt quickly, the care has been amazing.
Everyone is easy to approach and the activities they provide have been much fun.
14 May 2024
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Latest Reviews for Professional Carers Wirral
25 March 2026
Professional Carers are a company of experience. All the carers go above and beyond and provide care of excellent, they all show care and compassion at all times. The seniors are also so professional, very busy and excellent in a time of crisis. Compassionate and caring. The whole management team
are excellent, always approachable and always there to answer any concerns or questions. Overall a company of true excellence!
20 March 2026
All the female carers are very professional, very kind and will do anything they can to help you. It is good when you have your carers regularly. They get to know you and learn all of your own habits and do all they can to accommodate. I don't have male carers but they are very good and would help
if you needed. Our seniors are the best, if there was ever a problem they will sort it out whatever it is. They are reliable, kind, friendly and professional. There's never a problem because they are so good at their job, I can't speak highly enough of all female staff.
20 March 2026
I can't fault my carers in any way in any housekeeping to handing out my meds they are always helpful in any way. If you're feeling down they are always on hand to help you and talk to you from the top connection (senior) to the junior ones, they try and make your life happy, they talk to you about
any problems you have, without them I'm lost. They always make sure you're safe and sound. The carers are the most dedicated and workable carers. They are my heroes.
20 March 2026
I cannot speak highly enough about our professional carers. Nothing is too much trouble for them, they help me in every way. They are always cheerful, I look forward to seeing them. Each carer gives an excellent service, I know I can rely on each and every one. I am very grateful that I was offered
a place at an assisted living facility.
12 March 2026
All the carers highly trained and competent with my dad as he is a complex package being a bilateral amputee. The carers are always polite and respectful and very patient with my dad. I can't recommend this care company enough as I don't know where my dad would be without them, they are amazing.
09 March 2026
I can honestly say that I have no problems with any of the staff professional care staff they are pleasant and always cheerful, friendly and supportive towards my family and myself. Management are very obliging when I have had to speak with them and are pleasant and caring. I have passed my friends
details on to Professional Carers and Magenta and she is hoping to live in an extra care accommodation very soon.
04 March 2026
Mum had ,had a fall carers rang, me with, permission from mum they sat with mum till myself and family arrived,they gave her lots of reassurance,and support , when mum is poorly the carers are always there for her and always contact me to let me know
04 March 2026
I am a 60 year old disabled man living in Spinnaker House and I would like to express my thanks and appreciation to all of the carers who support me each day.
From the Seniors to every member of the care staff, the standard of care I receive is consistently outstanding. Living with a disability
brings challenges, but the team here approach everything with professionalism, patience and kindness. Nothing's rushed and I am treated with dignity and respect.
What makes the biggest difference to me is that they do "care". They take the time to listen, to chat, to make sure I'm comfortable and safe, and to support me in maintaining as much independence as possible. The Seniors lead by example and are always approachable and reassuring. Communication is excellent and I always feel informed.
It gives me great peace of mind knowing that I am supported by such a dedicated team. Spinnaker House is not just somewhere I live, it is a community, and that is largely down to the carers hard work.
10 February 2026
I would just like to send my huge thanks to Emma, Tanya, Tammy and all the team at Sycamore Place.
They cared for my Dad, Alan, for 7 months last year and I can honestly say that they went above and beyond every day with the support they gave to both my Dad and myself during his dementia
journey.
Dad moved to a full time care home in November on the recommendation of the District Nurse and his health deteriorated rapidly. It then came to light that the new care home had been neglecting Dad's diabetes care and he was admitted in to hospital very poorly.
He is now in a new nursing home and doing much better but it made me realise even more the amazing care that the team provided in Sycamore Place as the team genuinely cared and worked really hard to look after Dad and his developing behaviours. They would always keep me up to date and give me advice on how to handle new developments.
You have a great team in Sycamore Place and great leaders in Emma and Tanya
Thanks again
Carole
30 January 2026
Recently my Mum was discharged from hospital with a QDS POC and an overnight visit. Having lived independently up until October 2025 the idea of having carers was very daunting for her and us as a family. She is 92 and very strong willed.
From the moment the assessor came to visit on day of
discharge to present day I can not fault the care , commitment and high quality service my Mum receives. She can be very challenging at times but the team always demonstrate professionalism throughout their visits. Great attention was given to detail when the care plan was formulated. There is excellent communication and my Mum is treated with dignity and respect. It is such a comfort to myself and my sister to know that Mum is receiving such holistic care .
Continuity of staff is given and there are 2 regular staff members who are excellent and I feel safe leaving them to care for my Mum.
Professional carers have allowed my Mum to stay within her own home which is her preferred place of care.
27 January 2026
I transferred from another care company as I was not happy with the care they provided for my elderly mother
When I first approached Professional carers about taking on my mum I found them very helpful and the guidance they gave me made me assured that mum would be well looked after
It took
a little while to adapt for both carers and mum but over the years the carers got to know mum well - they would laugh with her - coaxed her into trying to eat and looked after her well
Sadly my dear mum passed away last week but I cannot express enough how thankful my sister and I and were for the support kindness and compassion shown not only to mum but to ourselves as well - it made a difference to us to know that their were so many of the carers that shared our emotion
It was so lovely to be able to have mum cared at home by such kind and caring people especially during her last few days at home and for this we as a family are grateful
I would certainly recommend this company to anyone
16 January 2026
Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the onsite carers and the office based team is beyond wonderful. The App that Professional Carers use is such a brilliant piece of technology to enable my family to
engage with the needs mum has so collectively we can all contribute to keep mum living at home.
The Professional Carers as an organisation / company are truly a patient focused and caring team of people.
16 January 2026
Mum has been with Professional carers for over 6 years, from in the community to now in a extra care facility. They listen and adapt quickly, the care has been amazing.
Everyone is easy to approach and the activities they provide have been much fun.
14 May 2024
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.