Office 20, Hanson Lane Enterprise Centre, Hanson Lane, Halifax, HX1 5PG
View Full Details of Bluebird Care Calderdale & BradfordOverall care is good. Occasionally carer late but tries to complete all tasks.
We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.
Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.
I stay in the home with my friend quite often when she visits her Dad. I have known my friends father for over 40 years and am part of the family. We have been there over Easter. I just wanted to thank all the care workers who look after my friends father. They are always smiling and friendly. They are very professional and really give that feeling that they care. Nothing is too much for them and they chat to my friends father as if they know him so well. A big thank you to Bluebird.
Dear Bluebird team, We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful, always kind, always compassionate, always respectful. Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help. They are now moving to a care home, but I know our parents will have a place in their hearts for the Bluebird team. Thank you so much! Their daughters.
Overall I found Bluebird to be a good care agency. They were very flexible in their approach. They were a really supportive team and responded to changing needs. My Mum said the carers were lovely.
gREAT HELP. with walking helping me to get stronger. The girls area Very good help from the cheerful, thoughtful , helpful girls who remember where things go. Always speak to my husband by name.. Thankyou. .
Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,
On the whole, I find the Bluebird Care service absolutely fine, they show care and respect when assisting my mother and her daily needs. They keep to schedule as close as possible and are always polite, they check that my mother has taken her prescribed medication. I believe the service could be improved if they could send regular carers who would start to know my Mother's needs better, than currently as there seem to be many different carers visiting.
Staff are very efficient, friendly, caring and polite. They have gone the extra mile for my dad. Once when his medication was late, and one evening when he had fallen they called me and the care line then waited until I arrived. Would recommend.
Bluebird have been caring for my elderly father for over 12 months and have been excellent. They are always pleasant and helpful in difficult circumstances. They have and continue to help by getting him mobilised and he now can move with assistance using a frame. They have encouraged him and continue to assist in him starting to paint and use his art materials.
The carers are very caring but would like them to be able to do more variety of food and would like the same carers as my mother is getting too many different carers as my mother can tell them what she needs but can’t show them where things are as unable to walk.
We needed the support care for my husband and I can’t thank Bluebird Care enough. We are now in a routine, assist in personal care, assist in hydro sessions, assist in physio exercises at home and clinic, assist in baking, and cooking, assist in helping my husband back into the community. Lovely ladies and gents, who can’t do enough for us. Thank you.
Overall I am very pleased with the service my Mum is getting. I only have one comment really and that is the timings of the visits are sometimes not accurate to the schedule. My Mum particularly gets agitated when they call early on a night time and she has to go to bed. I have spoken to the team on several occasions but to no avail.
The Bluebird staff are always friendly and always take care of Mum's needs, should she need a doctor for instance. Things sometimes go a bit awol if new carers have started with her shopping, but hey ho, we all have to learn. Otherwise, all fine.
Level of care is good, carers are compassionate and caring and are always on time for their visits throughout the day. Very friendly and have a good rapport with both patient and family. Would definitely recommend.
The care workers take their time and talk to my dad, even though he may not always respond. They demonstrate kindness to him. When I am there, I never hear my dad shouting "Oh don't", which he used to do with the care workers who cared for him before Bluebird took over. They reassure him all the time.
Excellent level of care. Carers get to know and understand the needs of the client and react accordingly. Regular staff so minimal disruption to the client making him comfortable with the carers. As the son of this 96-year-old man, I am delighted with all aspects of this company's performance.
I'd happily recommend Bluebird Care to anyone who needs help supporting a relative at home. I know Dad is safe, clean, fed and happy with his care team, so I can get on with my life, without worrying about him. Dad was not the easiest of patients to care for and at one point we thought we might have to resort to a care home when he was with a previous care provider but since changing to Bluebird their professionalism, care and 'can do' approach have made a huge difference. Their online interface means I can check how he's doing anytime and they always call with any concerns. Bluebird changed dad's life and therefore my life for the better.
The girls are all very nice, but the notes leave a lot to be desired. We rarely know whether my mum has had her medication, and they arrive too late for lunch. The idea was for them to make her lunch and ensure she eats it. My mum tells them she’s eaten, but we have no idea whether she has it or not. At the moment it’s just not working for us due to my mum's lack of memory. My mum must be the easiest 45 mins they have all day because they don’t do anything.
Overall care is good. Occasionally carer late but tries to complete all tasks.
We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.
Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.
I stay in the home with my friend quite often when she visits her Dad. I have known my friends father for over 40 years and am part of the family. We have been there over Easter. I just wanted to thank all the care workers who look after my friends father. They are always smiling and friendly. They are very professional and really give that feeling that they care. Nothing is too much for them and they chat to my friends father as if they know him so well. A big thank you to Bluebird.
Dear Bluebird team, We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful, always kind, always compassionate, always respectful. Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help. They are now moving to a care home, but I know our parents will have a place in their hearts for the Bluebird team. Thank you so much! Their daughters.
Overall I found Bluebird to be a good care agency. They were very flexible in their approach. They were a really supportive team and responded to changing needs. My Mum said the carers were lovely.
gREAT HELP. with walking helping me to get stronger. The girls area Very good help from the cheerful, thoughtful , helpful girls who remember where things go. Always speak to my husband by name.. Thankyou. .
Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,
On the whole, I find the Bluebird Care service absolutely fine, they show care and respect when assisting my mother and her daily needs. They keep to schedule as close as possible and are always polite, they check that my mother has taken her prescribed medication. I believe the service could be improved if they could send regular carers who would start to know my Mother's needs better, than currently as there seem to be many different carers visiting.
Staff are very efficient, friendly, caring and polite. They have gone the extra mile for my dad. Once when his medication was late, and one evening when he had fallen they called me and the care line then waited until I arrived. Would recommend.
Bluebird have been caring for my elderly father for over 12 months and have been excellent. They are always pleasant and helpful in difficult circumstances. They have and continue to help by getting him mobilised and he now can move with assistance using a frame. They have encouraged him and continue to assist in him starting to paint and use his art materials.
The carers are very caring but would like them to be able to do more variety of food and would like the same carers as my mother is getting too many different carers as my mother can tell them what she needs but can’t show them where things are as unable to walk.
We needed the support care for my husband and I can’t thank Bluebird Care enough. We are now in a routine, assist in personal care, assist in hydro sessions, assist in physio exercises at home and clinic, assist in baking, and cooking, assist in helping my husband back into the community. Lovely ladies and gents, who can’t do enough for us. Thank you.
Overall I am very pleased with the service my Mum is getting. I only have one comment really and that is the timings of the visits are sometimes not accurate to the schedule. My Mum particularly gets agitated when they call early on a night time and she has to go to bed. I have spoken to the team on several occasions but to no avail.
The Bluebird staff are always friendly and always take care of Mum's needs, should she need a doctor for instance. Things sometimes go a bit awol if new carers have started with her shopping, but hey ho, we all have to learn. Otherwise, all fine.
Level of care is good, carers are compassionate and caring and are always on time for their visits throughout the day. Very friendly and have a good rapport with both patient and family. Would definitely recommend.
The care workers take their time and talk to my dad, even though he may not always respond. They demonstrate kindness to him. When I am there, I never hear my dad shouting "Oh don't", which he used to do with the care workers who cared for him before Bluebird took over. They reassure him all the time.
Excellent level of care. Carers get to know and understand the needs of the client and react accordingly. Regular staff so minimal disruption to the client making him comfortable with the carers. As the son of this 96-year-old man, I am delighted with all aspects of this company's performance.
I'd happily recommend Bluebird Care to anyone who needs help supporting a relative at home. I know Dad is safe, clean, fed and happy with his care team, so I can get on with my life, without worrying about him. Dad was not the easiest of patients to care for and at one point we thought we might have to resort to a care home when he was with a previous care provider but since changing to Bluebird their professionalism, care and 'can do' approach have made a huge difference. Their online interface means I can check how he's doing anytime and they always call with any concerns. Bluebird changed dad's life and therefore my life for the better.
The girls are all very nice, but the notes leave a lot to be desired. We rarely know whether my mum has had her medication, and they arrive too late for lunch. The idea was for them to make her lunch and ensure she eats it. My mum tells them she’s eaten, but we have no idea whether she has it or not. At the moment it’s just not working for us due to my mum's lack of memory. My mum must be the easiest 45 mins they have all day because they don’t do anything.