a very big thank you to Bluebird Care, they have been looking after my mumJudith W(Daughter of Client/Service User)
thank you all for the care you gave to me and my lovely dad.J R(Daughter of Client/Service User)
Compassion and competence were daily in evidence.P H(Husband of Client/Service User)
a very big thank you to Bluebird Care, they have been looking after my mumJudith W(Daughter of Client/Service User)
thank you all for the care you gave to me and my lovely dad.J R(Daughter of Client/Service User)
Compassion and competence were daily in evidence.P H(Husband of Client/Service User)
Bluebird Calderdale & Bradford believe that care matters and they are committed to providing the highest quality home care so that their customers can continue to enjoy life in the comfort of their own homes.
The team aim to provide you with the same standard of care that they would expect for their own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as...
Care Provided by Bluebird Care Calderdale & Bradford
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.99 - £28.99
Contact Bluebird Care Calderdale & Bradford to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Diane Holdsworth (Care Manager)
Bluebird Care Calderdale & Bradford Reviews (39)
Bluebird Care Calderdale & Bradford has a Review Score of 9.5 (9.532) out of 10, based on 15 reviews in the last 2 years.
Over all time Bluebird Care Calderdale & Bradford has 39 reviews.
Our cares are always very good and helpful we can't felt them on anthihg they will do anything that you want do put the washing in take the dry washing down help me get my bottom half clothes on plus my toesepareates help Jane with her shower
Its wonderful to know that our carers are helpful and attentive, assisting with everyday tasks such as laundry, dressing, and personal care, and supporting Jane with her...
The carers are all lovely. They will do anything you ask them. They are great to talk to. Unfortunately the office and coordinators are useless. I have told them repeatedly to not move my tea time to past 6 o' clock as we cook a home cooked meal and this means I'm not eating till after 7pm at night. The social workers have also told them several times not to do this and here we are again, it's been moved past 6 o'clock. I'm also supposed to have a shopping call each week. This was arranged without speaking to me and has been put at 6.20 on a Friday evening. The farm shop I like to go to shuts at 5pm. I have been telling them for 6 weeks that this time is useless as the shop is shut. They take it off and every week it's put back on at 6.20pm Friday evening. The social workers had also rung and told them about this. It was removed again this week, then changed back on Friday to 6.20pm. It's exhausting ringing them every week to tell them the same thing over and over, I'm fed up with it.
I am sorry that your care visits were changed. I have met with the Care Coordinators to learn from your situation so it doesn't happen to another customer. Please accept my apologies for the inconvenience and disruption caused.
Just like to say the care what we're received 100% the girls are faultless couldn't find a fault with any of them they're all cheerful I look forward to seeing him to have a conversation with them and they'll look after Maria 100% account not falterm at all the girls have just been now always smiling so yeah really happy with the care and look forward to see you on Friday okay thank you
We're absolutely delighted to hear that you're so happy with the care Maria is receiving. Knowing that you find the team cheerful, supportive, and faultless is the highest compliment we could ask for. The girls will be so...
Bluebird Care have supported my father for a long time and the care and support is exceptional, carers manage complex and challenging situations with empathy, dignity and compassion even when faced with some truly trying circumstances. I have complete faith in his safety and am able to work and continue with my own life knowing his needs are always well met. The whole team are supportive and have excellent communication skills ensuring i am always aware of any change in need or health concerns. I would not hesitate to recommend this company to support those who require good personalised care and support at home
Knowing that you have complete faith...
Bluebird carers are all friendly and happy they are very caring. They do an amazing job looking after me . I look forward to them coming . All happy to do any tasks that I ask . Nothing too much trouble .
Its wonderful to know that our carers are making such a positive difference and that you look forward to their visits. Were very proud of our team and their caring, friendly approach, as...
I have recently had my annual review with Bluebird to ensure the care package for my Mum meets her needs. I have already been contacted to make amendments and been given contacts I require myself.The carers who look after my Mum are amazing and treat her with such dignity and respect. I sleep well at night knowing my Mum is well cared for.Just wanted to say a huge Thank You for everything you do.
Your words about our carers mean a great deal to us. Treating people with dignity, respect, and compassion is at the...
As I never actually met the carers I can only take my husbands opinion.
Thank you for your help.
Thank you so much for your kind words.We're delighted to hear that you were satisfied with the care your husband received while you were away. It's wonderful to know that our care organiser was able to keep you informed and reassured during your break.Although you didn't meet the carers personally,...
Overall care is good. Occasionally carer late but tries to complete all tasks.
Thank you for your feedback! We're glad to hear you're happy with the overall care. We apologise for any occasional lateness and truly appreciate your patience and understanding. It's great to know the carer continues to complete all tasks. Your comments help us improve.
We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.
Thank you so much for your kind words about our carers were truly delighted to hear that you find them professional, friendly, and efficient. Your 10 out of 10 rating means a lot to us and will be shared with the team.Were very sorry to hear about the challenges you've experienced with scheduling...
Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you were pleased with the care and support provided for your husband while you were away. It means a great deal to us to know that our carers made a positive difference and that you found our...
We have been there over Easter. I just wanted to thank all the care workers who look after my friends father. They are always smiling and friendly. They are very professional and really give that feeling that they care. Nothing is too much for them and they chat to my friends father as if they know him so well.
A big thank you to Bluebird.
Thank you so much for your kind words and thoughtful message. It truly means a lot to hear such positive feedback from someone who knows the family so well and has been part of their lives for so many years.Were so glad to know that your experience over Easter was a good one, and that our care team...
We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful, always kind, always compassionate, always respectful.
Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help.
They are now moving to a care home, but I know our parents will have a place in their hearts for the Bluebird team.
Thank you so much!
Their daughters.
Thank you so much for your lovely message. Its been a true privilege to care for your mum and dad, and were so glad we could help them stay in their home for as long as possible.Your kind words mean a lot to our whole team. Well miss them dearly and wish them all the best in their new home.With heartfelt thanks,
They were very flexible in their approach.
They were a really supportive team and responded to changing needs.
My Mum said the carers were lovely.
Thank you so much for your kind words and thoughtful feedback.Were really pleased to hear that you found Bluebird to be flexible and supportive, and that your mum had a positive experience with our carers. It means a lot to us to know that our team made a difference and responded well to your mums changing needs.
gREAT HELP. with walking helping me to get stronger. The girls area
Thankyou.
.
Thank you so much for your kind words! We're delighted to hear that walking is helping you feel stronger, and that our team has been a cheerful and thoughtful support. The girls will be so pleased to know their efforts are appreciated-especially their attention to detail and the personal care they show. We'll be sure to pass on your thanks!
Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,
I believe the service could be improved if they could send regular carers who would start to know my Mother's needs better, than currently as there seem to be many different carers visiting.
Staff are very efficient, friendly, caring and polite. They have gone the extra mile for my dad. Once when his medication was late, and one evening when he had fallen they called me and the care line then waited until I arrived. Would recommend.
Bluebird have been caring for my elderly father for over 12 months and have been excellent. They are always pleasant and helpful in difficult circumstances. They have and continue to help by getting him mobilised and he now can move with assistance using a frame. They have encouraged him and continue to assist in him starting to paint and use his art materials.
The carers are very caring but would like them to be able to do more variety of food and would like the same carers as my mother is getting too many different carers as my mother can tell them what she needs but can’t show them where things are as unable to walk.
We understand that a variety of foods is important both for your mother's nutritional needs and enjoyment. I've had a chat with you and your mother. We've arranged a meeting to discuss your mother's likes and dislikes. We will work together to develop a menu with a variety of meals that carers can...
We needed the support care for my husband and I can’t thank Bluebird Care enough. We are now in a routine, assist in personal care, assist in hydro sessions, assist in physio exercises at home and clinic, assist in baking, and cooking, assist in helping my husband back into the community. Lovely ladies and gents, who can’t do enough for us. Thank you.
Our aim is to enrich our customer and their families lives. It is very satisfying to see that our carers assist in such a variety of activities including hydro sessions, physio exercises, baking, cooking and getting out and about. I am very happy to hear that our carers go above and beyond for your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Calderdale & Bradford.
Awards / Recognitions (5)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care Calderdale & BradfordDate: Tuesday 30 Jun 2020
Meet the Team (4)
As well as working for Bluebird Care Calderdale & Bradford. I worked with a number of charities like the Rotary Club, Memory Lane Cafe, The Great Get Together and Disability Partnership Calderdale.
Gail manages our live-in care service. Here's her summary of her role:
“When someone is interested in live-in-care, or respite care, I go to meet them and discuss their needs. I get to know them and from that, I put together a care plan and organise care for them.
When I meet a client, I try to look at the person as a whole and support them to live in the way they want. I look at their circumstances with them and from that, I can identify how best to support them.
Live-in-care is a relatively new service and it's an area where we have a growing clientele. It’s an area of our work that growing fast and set to keep on growing quickly. There is definitely a need for live-in-care and much of the growth in this form of care has been recent. This is a shift caused, perhaps, because care homes are full and relatively expensive. Live-in-care is an excellent alternative for some people.
I’ve worked in home care, live-in-care and in residential care. It’s true that you sometimes see a faster decline in residential care. With live-in-care particularly, we can provide a client with company and continued access to their familiar community, friends and family in their own homes.
Again, with clients with dementia, live-in-care in their own home is generally better than residential care. The familiar environment of a person’s own home is often preferable where dementia is involved.”
I think my experience of working in a range of care environments means I’m better able to look at the full picture of a person’s circumstances and use that to help improve their care. It’s spotting things like the mobility aids they might need and making their home environment better for them. It also allows me to best support their families and friends who are probably in the dark when it comes to what care is available. In some ways, they benefit as much as the client. Families can be in real distress and we can reassure them and help to guide them.
The office-based bit is nice, especially when working with passionate and inspiring people. But I get a lot of satisfaction from making a difference with our clients. Sometimes it’s the small things that make the difference. It’s pinpointing the things that really matter and focusing on them and making the most of the positives. It’s about asking the right questions and finding out what is really important to them. In this job, anything can happen and you can get almost anything thrown at you. Helping in these situations is very satisfying and the best bit is when we can go in, provide reassurance and make the family and person happy.
Diane has over 40 years of experience in providing care in Calderdale. When she isn’t working, she loves playing Bingo, walking in the country, socialising, and spending quality time with her family. Holidays abroad, usually taking visits to ruins, which are of special interest to Diane.
Hi, my name is Neil, I am a family man and father of two boys and two girls, and I hate to admit it, at an age where I have several lovely grandchildren. I am also a stepdad to two boys and their grandchildren. I love sports and support (on telly), both Leeds Rhinos (being an ex-rugby league amateur player) and Leeds United being a local Leeds lad. I also like to keep myself fit ish
I have been a manager for over 25 years both in Manufacturing and Quality. The last 7 years were spent predominantly in a Quality and Assurance role, ensuring Quality, Health & Safety, and Environmental compliance.
Having introduced Complete Quality assurance systems in manufacturing environments being fully compliant with ISO9001:2015, and managing the Quality of both products and systems for many years, Quality is key in all aspects of life, I wanted to bring my external experience to the Care Industry.
Quality is not just about product quality, it is about people, and how the company can get the best from its people, introducing methods to achieve compliance but also training and involving all staff to achieve the best in whatever environment. As a manager, you often find yourself – taking constructive input from your own staff, but also your customers and anyone who has involvement/influence. It is key that you use these Inputs to try to achieve best practice disciplines in all areas.
Fundamentally it’s about teams and developing teams to achieve the best outcome.
Quality and people care are fundamental in any environment and while in my previous roles, I was not involved directly in my working environment as a people carer, in my personal life I have had significant involvement directly in people care as I was the sole carer for my father for over 10 years before his passing – Hence why I am so passionate about this role.
Qualifications - HNC mechanical engineering, Managing safety, Risk management, Core tools IATF 16949, Quality system auditing and internal auditing to ISO9001:2015, GDPR, COSHH, together with all the necessary Care related training (Care Certificate 1 through 15 and several others) and Safeguarding train the trainer qualifications.
Frequently Asked Questions about Bluebird Care Calderdale & Bradford
How many Carers does Bluebird Care Calderdale & Bradford employ?
Bluebird Care Calderdale & Bradford employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Calderdale & Bradford to verify any information. View our terms and conditions. Bluebird Care Calderdale & Bradford has an Enhanced Service - more info.