Bluebird Care Calderdale & Bradford

Our cares are always very good and helpful we can't felt them on anthihg they will do anything that you want do put the washing in take the dry washing down help me get my bottom half clothes on plus my toesepareates help Jane with her shower

The carers are all lovely. They will do anything you ask them. They are great to talk to. Unfortunately the office and coordinators are useless. I have told them repeatedly to not move my tea time to past 6 o' clock as we cook a home cooked meal and this means I'm not eating till after 7pm at night. The social workers have also told them several times not to do this and here we are again, it's been moved past 6 o'clock. I'm also supposed to have a shopping call each week. This was arranged without speaking to me and has been put at 6.20 on a Friday evening. The farm shop I like to go to shuts at 5pm. I have been telling them for 6 weeks that this time is useless as the shop is shut. They take it off and every week it's put back on at 6.20pm Friday evening. The social workers had also rung and told them about this. It was removed again this week, then changed back on Friday to 6.20pm. It's exhausting ringing them every week to tell them the same thing over and over, I'm fed up with it.

Just like to say the care what we're received 100% the girls are faultless couldn't find a fault with any of them they're all cheerful I look forward to seeing him to have a conversation with them and they'll look after Maria 100% account not falterm at all the girls have just been now always smiling so yeah really happy with the care and look forward to see you on Friday okay thank you

Bluebird Care have supported my father for a long time and the care and support is exceptional, carers manage complex and challenging situations with empathy, dignity and compassion even when faced with some truly trying circumstances. I have complete faith in his safety and am able to work and continue with my own life knowing his needs are always well met. The whole team are supportive and have excellent communication skills ensuring i am always aware of any change in need or health concerns. I would not hesitate to recommend this company to support those who require good personalised care and support at home

Bluebird carers are all friendly and happy they are very caring. They do an amazing job looking after me . I look forward to them coming . All happy to do any tasks that I ask . Nothing too much trouble .

I have recently had my annual review with Bluebird to ensure the care package for my Mum meets her needs. I have already been contacted to make amendments and been given contacts I require myself.The carers who look after my Mum are amazing and treat her with such dignity and respect. I sleep well at night knowing my Mum is well cared for.Just wanted to say a huge Thank You for everything you do.

Thank you for your help.

Overall care is good. Occasionally carer late but tries to complete all tasks.

We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.

Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.

A big thank you to Bluebird.

Their daughters.

My Mum said the carers were lovely.

gREAT HELP. with walking helping me to get stronger. The girls area

Thankyou.

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Bluebird care took over my mums care over 12 months ago, we have been really satisfied with the care she has received and continues to receive.All the carers do a brilliant job with her and the interaction she has with them is also really good,

I believe the service could be improved if they could send regular carers who would start to know my Mother's needs better, than currently as there seem to be many different carers visiting.

Staff are very efficient, friendly, caring and polite. They have gone the extra mile for my dad. Once when his medication was late, and one evening when he had fallen they called me and the care line then waited until I arrived. Would recommend.

Bluebird have been caring for my elderly father for over 12 months and have been excellent. They are always pleasant and helpful in difficult circumstances. They have and continue to help by getting him mobilised and he now can move with assistance using a frame. They have encouraged him and continue to assist in him starting to paint and use his art materials.

The carers are very caring but would like them to be able to do more variety of food and would like the same carers as my mother is getting too many different carers as my mother can tell them what she needs but can’t show them where things are as unable to walk.

We needed the support care for my husband and I can’t thank Bluebird Care enough. We are now in a routine, assist in personal care, assist in hydro sessions, assist in physio exercises at home and clinic, assist in baking, and cooking, assist in helping my husband back into the community. Lovely ladies and gents, who can’t do enough for us. Thank you.