Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Autism Initiatives UK

stars
stars 12 April 2024
Autism Initiatives claim to offer adult late diagnosis support in Scotland. Sadly my experience has been far from any support, more of a complete unprofessional fiasco, with three professionals now having been allocated to help me. First spent months to reply, then the meeting was set up and she
forgot to turn up, leaving me in the hot sunshine for over one and a half hours. The second one messed me around, was unsure what she was supposed to be doing, failed to arrive at an appointment then moved so was allocated number three professional, she fails to respond months after trying to arrange a meeting still no meeting, and only after making a complaint did she reply five months afterwards, with no apology. I have made an official complaint and got a half-hearted apology. But still no support!
Review from A W (Client / Service User)
stars
stars 27 December 2021
Completely let down by promises made by management, staff barely ever showed up on time which led to increased anxiety. They wanted to take control of everything to do with my life money friends who I see etc. They didn't staff match at all.
Review from A A (Client / Service User)