Submit a Review for Bluebird Care Cardiff & The Vale of Glamorgan
St Hilary Court, Copthorne Way, Cardiff, CF5 6ES
View Full Details of Bluebird Care Cardiff & The Vale of GlamorganLatest Reviews for Bluebird Care Cardiff & The Vale of Glamorgan
30 May 2025
Have had your carers for some time now and am very happy with the care provided and did recommend Bluebird to friends. Visits were originally to my flat at Sealawns, Barry. Now visits are to sheltered housing here. everyone truly shows that they care in helping me shower, dress and dispose of re-cycling etc. I would not manage without them and with increasing arthritic problems will be looking for more soon
30 May 2025
The carers are all very good, pleasant and kind. Always willing to do what they are asked.
30 May 2025
Bluebirds, Whitchurch, Cardiff. Without these ladies & gentleman myself and my family would never have been able to manage/cope with my uncle as he is in the first stages of Alzheimer's. The care they give goes over and above and we can't thank them enough. The care package which they give my uncle cares for his every need, it's due to these lovely ladies & gentleman that he can live in his own home with all his belongings around him. I am absolutely certain that because he knows he's got Bluebirds's coming in everyday this gives him a purpose to carry on, before they leave him, washed, dressed, fed etc they also leave My uncle with a smile on his face, which is so lovely to see an 82 year old man so happy and content. We as a family could not wish for anymore. Thanks to all the managers, carers, admin staff, receptionists you are all fabulous and never forget it.
30 May 2025
All, your staff are kind and helpful For my daughter much appreciated however the 7am visits on a Tuesday and Wednesday are a little too early for her please would it be possible to change them to 8am please
30 May 2025
Generally the care given to mum is of a high standard with most of the carers being thoughtful and kind. Occasionally there might be one who struggles with adapting to mums routine/requirements but more often than not they learn to do so. I appreciate that staff turnover in this sector is high and that can lead to problems. In general we are satisfied with the service provided by Bluebird and do find more senior staff easily accessible.
30 May 2025
The staff are invariably polite and as one would expect helpful and sociable. Although as understandable some some staff are more experienced than others the standard of care received is both professional and always carried out in a friendly manner. Obviously there are times when the schedule times cannot be observed and it would be helpful to be advised . beforehand of any likely delays. Also it would be appreciated if the weekly schedules could be E-mailed as soon as available.
30 May 2025
There are no problems, the carers are all pleasant and friendly and helpful. My Mother is happy with them and there is peace of mind, knowing they are calling each morning. She particularly enjoys her visits to the Hub. As she is a sociable person, these make a huge difference to her quality of life.
30 May 2025
We've been really impressed. Over the last 9 months we've used: - 4 x daytime visits (wash, dress, meds, food, bed prep, etc); - overnight stays; and - live in respite care. Dad has fairly late stage dementia. He wouldn't still be at home without Bluebird. The carers are marvellous. So caring and attentive, and mostly chatty. They've restored our faith in humanity. Most start feeling like family after a short while. The company seems to do an excellent recruitment job. The office have always been fast, helpful and obliging, and given us good advice on how to navigate the complex care system. We totally trust the team and their integrity.
30 May 2025
We have been with Bluebird for a very long time now, the service and support has been unwavering and consistent. I could not have managed without the help and support of this wonderful company. Thank you.
30 May 2025
Care staff are always seen to be polite and professional. The client has often expressed how fortunate he is having the carers looking after him. I find the care staff have dads best interest as priority and generally understand his medical condition means no 2 days can be the same having patience where necessary.
30 May 2025
Although I only require minimum personal care I am very pleased with what I get. The most benefit I get from the service Bluebird provides is the social side ie someone to talk to particularly on a Monday morning as I might not have spoken to anyone face to face since Friday morning. Over the 18 months I have been using Bluebird every career I've had has been pleasant and caring making me feel important.
27 May 2025
We are very pleased with the care and support that our Mum receives from the Bluebird carers and team. The carers are wonderful with Mum - being both caring and compassionate we can't speak highly enough of them. The supervisor has been fantastic since we started with Bluebird's services last September. She is brilliant at quickly and effectively dealing with any requests and she has been a great carer to Mum and a support to us. The rest of the team all work very hard behind the scenes and are happy to respond to requests for changes or advise on next steps. Thank you Bluebird team!
26 May 2025
Generally my mum is happy and good care. Sometimes a relief carer isn't so good. Luckily the last relief was very good.
21 May 2025
Mum has been recieving on going support and care from Bluebird Care Cardiff for over two years now and I can not fault their care and compassion. Even when my dad was gravely ill at home they made him They are always willing to help to change calls or adapt to accomadate short and long term issues, Nothing is too much trouble. Mum has dementia and does not remember carers names, but she call them all her friends. The past month we have had a few issues with home life balance and the support we received from Bluebird management was first class. The team are so passionate about their duty of care and support that we would not be able to manage without them.
12 May 2025
Carers always willing and cheerful and very helpful. Arrival times sometimes erratic (other people need longer care sometimes. I know. This is my guess).
07 April 2025
We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried out a comprehensive care assessment which was very thourough and of a high standard. She started with 4 carer visits a day but we changed to live-in care to meet her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares as her needs evolve.
03 April 2025
The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024. The office staff are always happy to answer queries and we can rely on consistent and familiar staff who have a good understanding of the complexities of my husbands needs . I would highly recommend this home care team .
03 April 2025
The service we are having from Bluebird Care is really first class we could not be happier. All of the carers that we have met, are interested in my dad as a person, and not just as another client. They chat to him and brighten his day, apart from fulfilling their duties of hygiene, care, and making him some food and drink, and making sure he is comfortable. Without this help my dad would be unable to live in his own home which he has been in since it was built over 50 years ago. As a family we are grateful to Bluebird Care, and cannot recommend them highly enough. Thank you for your support!
02 April 2025
All who visit are very courteous, punctual, cheerful and chatty.They are very accommodating and a pleasure to have in your home. We are kept fully informed of times of visits by way of a timetable emailed in advance.
15 July 2024
My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service!
Latest Reviews for Bluebird Care Cardiff & The Vale of Glamorgan
30 May 2025
Have had your carers for some time now and am very happy with the care provided and did recommend Bluebird to friends. Visits were originally to my flat at Sealawns, Barry. Now visits are to sheltered housing here. everyone truly shows that they care in helping me shower, dress and dispose of re-cycling etc. I would not manage without them and with increasing arthritic problems will be looking for more soon
30 May 2025
The carers are all very good, pleasant and kind. Always willing to do what they are asked.
30 May 2025
Bluebirds, Whitchurch, Cardiff. Without these ladies & gentleman myself and my family would never have been able to manage/cope with my uncle as he is in the first stages of Alzheimer's. The care they give goes over and above and we can't thank them enough. The care package which they give my uncle cares for his every need, it's due to these lovely ladies & gentleman that he can live in his own home with all his belongings around him. I am absolutely certain that because he knows he's got Bluebirds's coming in everyday this gives him a purpose to carry on, before they leave him, washed, dressed, fed etc they also leave My uncle with a smile on his face, which is so lovely to see an 82 year old man so happy and content. We as a family could not wish for anymore. Thanks to all the managers, carers, admin staff, receptionists you are all fabulous and never forget it.
30 May 2025
All, your staff are kind and helpful For my daughter much appreciated however the 7am visits on a Tuesday and Wednesday are a little too early for her please would it be possible to change them to 8am please
30 May 2025
Generally the care given to mum is of a high standard with most of the carers being thoughtful and kind. Occasionally there might be one who struggles with adapting to mums routine/requirements but more often than not they learn to do so. I appreciate that staff turnover in this sector is high and that can lead to problems. In general we are satisfied with the service provided by Bluebird and do find more senior staff easily accessible.
30 May 2025
The staff are invariably polite and as one would expect helpful and sociable. Although as understandable some some staff are more experienced than others the standard of care received is both professional and always carried out in a friendly manner. Obviously there are times when the schedule times cannot be observed and it would be helpful to be advised . beforehand of any likely delays. Also it would be appreciated if the weekly schedules could be E-mailed as soon as available.
30 May 2025
There are no problems, the carers are all pleasant and friendly and helpful. My Mother is happy with them and there is peace of mind, knowing they are calling each morning. She particularly enjoys her visits to the Hub. As she is a sociable person, these make a huge difference to her quality of life.
30 May 2025
We've been really impressed. Over the last 9 months we've used: - 4 x daytime visits (wash, dress, meds, food, bed prep, etc); - overnight stays; and - live in respite care. Dad has fairly late stage dementia. He wouldn't still be at home without Bluebird. The carers are marvellous. So caring and attentive, and mostly chatty. They've restored our faith in humanity. Most start feeling like family after a short while. The company seems to do an excellent recruitment job. The office have always been fast, helpful and obliging, and given us good advice on how to navigate the complex care system. We totally trust the team and their integrity.
30 May 2025
We have been with Bluebird for a very long time now, the service and support has been unwavering and consistent. I could not have managed without the help and support of this wonderful company. Thank you.
30 May 2025
Care staff are always seen to be polite and professional. The client has often expressed how fortunate he is having the carers looking after him. I find the care staff have dads best interest as priority and generally understand his medical condition means no 2 days can be the same having patience where necessary.
30 May 2025
Although I only require minimum personal care I am very pleased with what I get. The most benefit I get from the service Bluebird provides is the social side ie someone to talk to particularly on a Monday morning as I might not have spoken to anyone face to face since Friday morning. Over the 18 months I have been using Bluebird every career I've had has been pleasant and caring making me feel important.
27 May 2025
We are very pleased with the care and support that our Mum receives from the Bluebird carers and team. The carers are wonderful with Mum - being both caring and compassionate we can't speak highly enough of them. The supervisor has been fantastic since we started with Bluebird's services last September. She is brilliant at quickly and effectively dealing with any requests and she has been a great carer to Mum and a support to us. The rest of the team all work very hard behind the scenes and are happy to respond to requests for changes or advise on next steps. Thank you Bluebird team!
26 May 2025
Generally my mum is happy and good care. Sometimes a relief carer isn't so good. Luckily the last relief was very good.
21 May 2025
Mum has been recieving on going support and care from Bluebird Care Cardiff for over two years now and I can not fault their care and compassion. Even when my dad was gravely ill at home they made him They are always willing to help to change calls or adapt to accomadate short and long term issues, Nothing is too much trouble. Mum has dementia and does not remember carers names, but she call them all her friends. The past month we have had a few issues with home life balance and the support we received from Bluebird management was first class. The team are so passionate about their duty of care and support that we would not be able to manage without them.
12 May 2025
Carers always willing and cheerful and very helpful. Arrival times sometimes erratic (other people need longer care sometimes. I know. This is my guess).
07 April 2025
We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried out a comprehensive care assessment which was very thourough and of a high standard. She started with 4 carer visits a day but we changed to live-in care to meet her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares as her needs evolve.
03 April 2025
The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024. The office staff are always happy to answer queries and we can rely on consistent and familiar staff who have a good understanding of the complexities of my husbands needs . I would highly recommend this home care team .
03 April 2025
The service we are having from Bluebird Care is really first class we could not be happier. All of the carers that we have met, are interested in my dad as a person, and not just as another client. They chat to him and brighten his day, apart from fulfilling their duties of hygiene, care, and making him some food and drink, and making sure he is comfortable. Without this help my dad would be unable to live in his own home which he has been in since it was built over 50 years ago. As a family we are grateful to Bluebird Care, and cannot recommend them highly enough. Thank you for your support!
02 April 2025
All who visit are very courteous, punctual, cheerful and chatty.They are very accommodating and a pleasure to have in your home. We are kept fully informed of times of visits by way of a timetable emailed in advance.
15 July 2024
My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service!