Submit a Review for Bluebird Care Solihull & Birmingham West
Highlands House, Highlands Road, Solihull, B90 4ND
View Full Details of Bluebird Care Solihull & Birmingham WestLatest Reviews for Bluebird Care Solihull & Birmingham West
20 August 2025
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and straightforward. Fees and services were explained fully and we felt that his needs would be met.
01 August 2025
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted. I'd definitely recommend them - they are efficient, friendly, professional and genuinely want the best for mom and family. Thank you x
01 August 2025
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
14 July 2025
One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.
30 June 2025
My friend has been with Bluebird Care for approximately 12 months. The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect. Although the cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind. I would fully recommend Bluebird Care.
25 June 2025
Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail. The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without complaint. That level of compassion alone would justify a five-star review. But what truly sets Bluebird Care apart is how the whole organisation goes above and beyond. They liaise directly with pharmacies and GP teams, even managing prescription orders on Dad's behalf. Their flexibility and commitment to care are unlike anything I've experienced with other providers.
30 May 2025
We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And so the proof has been in the pudding. The staff are first class genuine people. Having one regular carer, except for holidays, makes all the difference and bonding with our Mum has been beyond expectations. The relief staff are no less first class as well. We have found communications, advice and information readily available if and when asked for. A recently organised course for family and community groups was brilliantly presented and a most welcome insight.
29 May 2025
Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as a family are very satisfied with the level of care and professionalism shown by staff and carers at Bluebird Care.
19 May 2025
I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support, information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.
03 April 2025
Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands .
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area. Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently. It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can get to know Mum and so she feels comfortable too. Thank you Bluebird Team.
06 March 2024
My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems. Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also had a drink with her sandwich. We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after! We have used Bluebird in the past for the care of my dad and were impressed with them and will be using them again when the holidays come around! Thank you, Bluebird!
25 September 2023
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager is always available to answer any queries too, and has taken time to get to know the family and my father. I am very pleased to know he is in safe hands and still able to live in his own home and would have no hesitation in recommending Bluebird.
02 June 2023
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.
Latest Reviews for Bluebird Care Solihull & Birmingham West
20 August 2025
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and straightforward. Fees and services were explained fully and we felt that his needs would be met.
01 August 2025
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted. I'd definitely recommend them - they are efficient, friendly, professional and genuinely want the best for mom and family. Thank you x
01 August 2025
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
14 July 2025
One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.
30 June 2025
My friend has been with Bluebird Care for approximately 12 months. The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect. Although the cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind. I would fully recommend Bluebird Care.
25 June 2025
Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail. The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without complaint. That level of compassion alone would justify a five-star review. But what truly sets Bluebird Care apart is how the whole organisation goes above and beyond. They liaise directly with pharmacies and GP teams, even managing prescription orders on Dad's behalf. Their flexibility and commitment to care are unlike anything I've experienced with other providers.
30 May 2025
We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And so the proof has been in the pudding. The staff are first class genuine people. Having one regular carer, except for holidays, makes all the difference and bonding with our Mum has been beyond expectations. The relief staff are no less first class as well. We have found communications, advice and information readily available if and when asked for. A recently organised course for family and community groups was brilliantly presented and a most welcome insight.
29 May 2025
Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as a family are very satisfied with the level of care and professionalism shown by staff and carers at Bluebird Care.
19 May 2025
I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support, information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.
03 April 2025
Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands .
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area. Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently. It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can get to know Mum and so she feels comfortable too. Thank you Bluebird Team.
06 March 2024
My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems. Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also had a drink with her sandwich. We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after! We have used Bluebird in the past for the care of my dad and were impressed with them and will be using them again when the holidays come around! Thank you, Bluebird!
25 September 2023
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager is always available to answer any queries too, and has taken time to get to know the family and my father. I am very pleased to know he is in safe hands and still able to live in his own home and would have no hesitation in recommending Bluebird.
02 June 2023
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.