29 - 31 Blairtummock Place, Glasgow, G33 4EN
View Full Details of HRM Homecare Services - South WestAbsolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him They have also been welcoming and great towards all the family We have a good way of working and I have a notepad in the kitchen where they can leave me messages and a shopping list Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed, always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well. The girls are very pleasant & friendly & also support her needs at the same time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
Excellent, would recommend!
We are very happy with the service provided to my mum. All carers are lovely and have built up a relationship with her. All are competent and reliable. No concerns. The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
Mum has had carers coming in 4 times a day since being discharged from hospital Nov 24. HRM staff have been first class. The same carers providing care for mum means consistency for mum & this enables carers to get to know mum & address her needs too. The app is great for family members to review feedback & also provide feedback/comments. As a family we can't thank HRM staff enough for the care they provide for mum.
The service we have experienced has been appropriate to the needs of my Dad . The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
I have contact numbers for the Carer as my brother lives alone. Very satisfied with the levels of service. In addition I make use of the application provided by the Company which gives me my brothers rota and feedback comments following each visit.
The staff are so great. Make both my parents feel at ease. My mum can be a bit fierce and snappy at times but the girls understand her illness and work with her Such a reliable service and it puts us at ease knowing that they go in daily. Especially due to my work it's difficult to go regularly and tend to them.
We have had the pleasure of using HRM's services for around 5 months now and we can't recommend them enough. Every caregiver we have met has been exceptionally friendly and helpful to our family member who receives the care. On top of providing routine physical care, each and every one of them will find the time to chat to our family member and always leaves a positive impression. Thank you HRM for your wonderful services!
I have a great rapport with my regular carers, both morning and afternoon. I look forward to seeing them and they uplift my spirits. I have requested additional times with my regular carers and if this can be met that would be perfect. I also have good relations with the office staff who can be very accommodating.
Mum is happy with the service provided.
Mum is provided with excellent care. HRM Homecare Services and staff are always friendly and helpful. Staff are trustworthy and very professional. The family overall has established a good, warming relationship with staff.
My stepfather receives great care from the carers. Communication is great and they inform us with all relevant information. Having the app really helps to keep us informed at all times. My stepfather is happy with all the carers that visit him.
Most staff are truly wonderful and caring, this month would have had 5 stars, if it wasn't for one incident where there was a delay. I wish I could name all the staff as they are very caring and friendly towards my mum, also when she can do things they enable her to do these.
I am happy with the assistance my son receives. Carers are great and attentive to his needs and are always pleasant and helpful as he can be stubborn and lazy at times due to brain damage, they treat him well.
I can't thank your carers enough for how well they have treated my dad. He feels very well cared for, as do I. I feel very well kept up to date with his care and if I've forgotten to get anything for him a wee note is always left. Thank you so much for everything you do for us.
Very good company, keep in contact with you and keep you up to date with everything and how things are going, carers look after client very well always have a chat with her and make sure she is okay.
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him They have also been welcoming and great towards all the family We have a good way of working and I have a notepad in the kitchen where they can leave me messages and a shopping list Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed, always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well. The girls are very pleasant & friendly & also support her needs at the same time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
Excellent, would recommend!
We are very happy with the service provided to my mum. All carers are lovely and have built up a relationship with her. All are competent and reliable. No concerns. The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
Mum has had carers coming in 4 times a day since being discharged from hospital Nov 24. HRM staff have been first class. The same carers providing care for mum means consistency for mum & this enables carers to get to know mum & address her needs too. The app is great for family members to review feedback & also provide feedback/comments. As a family we can't thank HRM staff enough for the care they provide for mum.
The service we have experienced has been appropriate to the needs of my Dad . The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
I have contact numbers for the Carer as my brother lives alone. Very satisfied with the levels of service. In addition I make use of the application provided by the Company which gives me my brothers rota and feedback comments following each visit.
The staff are so great. Make both my parents feel at ease. My mum can be a bit fierce and snappy at times but the girls understand her illness and work with her Such a reliable service and it puts us at ease knowing that they go in daily. Especially due to my work it's difficult to go regularly and tend to them.
We have had the pleasure of using HRM's services for around 5 months now and we can't recommend them enough. Every caregiver we have met has been exceptionally friendly and helpful to our family member who receives the care. On top of providing routine physical care, each and every one of them will find the time to chat to our family member and always leaves a positive impression. Thank you HRM for your wonderful services!
I have a great rapport with my regular carers, both morning and afternoon. I look forward to seeing them and they uplift my spirits. I have requested additional times with my regular carers and if this can be met that would be perfect. I also have good relations with the office staff who can be very accommodating.
Mum is happy with the service provided.
Mum is provided with excellent care. HRM Homecare Services and staff are always friendly and helpful. Staff are trustworthy and very professional. The family overall has established a good, warming relationship with staff.
My stepfather receives great care from the carers. Communication is great and they inform us with all relevant information. Having the app really helps to keep us informed at all times. My stepfather is happy with all the carers that visit him.
Most staff are truly wonderful and caring, this month would have had 5 stars, if it wasn't for one incident where there was a delay. I wish I could name all the staff as they are very caring and friendly towards my mum, also when she can do things they enable her to do these.
I am happy with the assistance my son receives. Carers are great and attentive to his needs and are always pleasant and helpful as he can be stubborn and lazy at times due to brain damage, they treat him well.
I can't thank your carers enough for how well they have treated my dad. He feels very well cared for, as do I. I feel very well kept up to date with his care and if I've forgotten to get anything for him a wee note is always left. Thank you so much for everything you do for us.
Very good company, keep in contact with you and keep you up to date with everything and how things are going, carers look after client very well always have a chat with her and make sure she is okay.