I am really happy with the support and care I have been receiving from HRM Homecare services
Brian R (Client)
Overall I always have a pleasant experience. Staff are always friendly, helpful and
E D (Client)
Staff very polite and helpful, they show a lot of respect and care, I look forward to
Agnes M (Client)
Dependent on the complexity of needs.
These prices are only a guideline, please contact HRM Homecare Services - South West to find out the exact price for your requirements.
HRM Homecare Services - South West has a Review Score of 9.7 (9.695) out of 10, based on 26 reviews in the last 2 years.
Over all time HRM Homecare Services - South West has 130 reviews.
5.0 out of 5
Thank you for your thoughtful review.
We're delighted to hear that Caroline and Gubinder have made such a positive impact on your life. Their friendly and professional approach is exactly what we aim for, and it's wonderful to know their support has helped you maintain your independence after such a serious injury. We're so pleased your quality of life has improved, and well be sure to pass on your kind words to them.
5.0 out of 5
Thank you for your kind review.
Were glad to hear your mum is happy with the service and that there have been no recent issues. Its also great to know that any adjustments have been easy to arrange and handled promptly by the office team. We appreciate your feedback and will continue to provide reliable, responsive care.
4.0 out of 5
Thank you for your positive feedback.
We're pleased to hear that care is being delivered as scheduled and that the team shows genuine concern when your mum is unavailable. It's great to know she is happy with the carers and the support provided during her twice-daily visits. We'll continue striving to maintain this standard of care and communication.
If you ever have any questions or suggestions, please don't hesitate to get in touch.
4.0 out of 5
We're very glad to hear that your mother is feeling safe and supported at home after her hospital discharge. It's always our goal to provide compassionate, reliable care that helps our clients maintain independence and dignity in the comfort of their own homes.We appreciate your positive comments and will be sure to share them with our team. If there's ever anything more we can do to support your family, please don't hesitate to get in touch.
5.0 out of 5
Thank you so much for taking the time to leave a review online. We truly appreciate your feedback and supportit means a lot to us!Your input not only helps us improve, but it also helps others learn more about what we do. We're grateful for your time and kind words.
5.0 out of 5
Thank you very much for taking the time to fill in the review card. HRM is pleased that our lovely support staff are providing you with the quality of care you deserve.
5.0 out of 5
Thank you for taking the time to fill in the review card. It is a pleasure to provide your Dad with the care he deserves. HRM are delighted that our fabulous support workers are making him feel comfortable. I will pass on your compliments to the relevant support staff.
5.0 out of 5
Thank you very much for taking the time to fill in the review card. HRM is delighted that your Dad is receiving quality care from our dedicated support workers and office staff. I will inform the relevant staff of your positive feedback.
4.0 out of 5
Thank you for taking the time to fill in the review card. Your positive comments will be passed on to the relevant carers.
5.0 out of 5
5.0 out of 5
Thank you for taking the time to provide an excellent review, I will pass your compliments on to the staffkind regards
5.0 out of 5
5.0 out of 5
Thank you for taking the time to fill in the review card. HRM are delighted that your Mum is experiencing the quality of care that she deserves from our wonderful support workers. I will pass on your positive comments to the relevant support staff.
4.0 out of 5
Thank you very much for your positive feed back. The Care Officers always strive to be as helpful as possible and always ensure that the service users outcomes are met. I will pass on your compliment to the relevant Care Officer.
5.0 out of 5
Thank you for taking the time to fill out the review card. HRM is delighted that your parents are receiving good care from our fantastic support staff. HRM will ensure the relevant support staff are informed of your positive feedback.
5.0 out of 5
Thank you for completing our review, I am happy to hear the service is going well. I will pass your thanks onto the team.
4.0 out of 5
Thank you very much for taking the time to fill in the review card. HRM is delighted that you are having a positive experience with the care that you are receiving from our dedicated team both out in the field and in the office.
4.0 out of 5
Thank you very much for taking the time to fill in the review card. HRM appreciates your positive feedback. We will ensure that the relevant support staff are made aware of your comment.
5.0 out of 5
Thank you very much for taking the time to fill out the review card. HRM are delighted that your mum is receiving excellent care from our wonderful carers. We will ensure that the relevant carers are made aware of your positive comments.
5.0 out of 5
Thank you very much for your positive feedback. HRM are delighted that your stepfather is experiencing great care from the carers. I will ensure that the relevant carers are informed of the feedback.
The Review Score of 9.7 (9.695) out of 10 for HRM Homecare Services - South West is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for HRM Homecare Services - South West is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Lynn is the CEO of HRM Homecare Services.
Lynn founded HRM Homecare Services in 1994. Lynn’s focus has always been her children, and as such, she named the company after them (HRM - Heather, Russell & Mhairi). Supporting others was the kernel for the creation of the business in 1994, and an ethos of compassionate care and support remains the principal driver of all aspects of HRM’s service delivery today.
Diane is Managing Director for HRM Homecare Services
Anna is one of the Directors of Operations at HRM Homecare Services.
Marion is the director of Business Support and Improvement at HRM Homecare Services.
Kelly is one of the Service Managers in South West, looking after North Lanarkshire.
Rhona is one of the Service Managers in South West, looking after South Lanarkshire.
Susie is one of the Operations Managers at HRM Homecare Services, looking after South Lanarkshire, Ayrshire and Renfrewshire.
Suzanne is the Senior Care Officer at HRM Homecare Services.
Gemma is the Senior Care Co-ordinator in our North Lanarkshire team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services - South West to verify any information. View our terms and conditions. HRM Homecare Services - South West has an Enhanced Service - more info.
