Home Care Providers Owned by HRM Homecare Services Ltd
9.5
Group Review Score
(the average from all locations with a review score)
HRM Homecare Services Ltd Locations (3)
HRM Homecare Services - South West
9.7
136 reviews
29 - 31 Blairtummock Place, Glasgow G33 4EN
"My mum receives excellent care from the staff the girls are always friendly helpful and kind they treat my mum with respect and give her…" Read all 136 reviews
HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services - Central West
9.5
63 reviews
75 London Road, Kilmarnock KA3 7BP
"All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly…" Read all 63 reviews
HRM Homecare Services is an award winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - Central West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services - Falkirk
9.3
8 reviews
Castlelaurie Industrial Estate, Ironworks Business Centre, Falkirk FK2 7XF
"Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication,…" Read all 8 reviews
HRM Homecare has supported users of care services and their families to live independent lives across Central Scotland for over 25 years. The support services can work alongside the client by taking over some of those responsibilities and pressures… Read more about HRM Homecare Services - Falkirk
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services Ltd Reviews (207)
9.5
HRM Homecare Services Ltd has a Group Review Score of 9.5 (9.494) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.
Review of
HRM Homecare Services - South West
from G F (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the service.All carers are efficient, kind and aware of needs. Carers take the time to get to know the client and their family.
Management have liaised with daughter and the App allows us to know the name of the carer ahead of the visit.
Management have liaised with daughter and the App allows us to know the name of the carer ahead of the visit.
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Review of
HRM Homecare Services - South West
from M H (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall care given is good, some of the girls are better at the job than others. The timings have been a bone of contention especially at night in the last month 4 times I put my mother to bed so I hope that settles down as I know you have a problem recruiting staff.
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Review of
HRM Homecare Services - South West
from Colin H (Son of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is full of praise for the carers. Any interaction I've had had been very positive. Your carers go beyond the standard of the previous careers in that they will put the washing machine on, hang the washing on a clothes horse etc and they wash dishes, empty bins etc which means my visits are more
me visiting mum than just doing household chores.
I've no idea how it why we were transferred to your company but I'm really glad she was.
I've no idea how it why we were transferred to your company but I'm really glad she was.
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Review of
HRM Homecare Services - South West
from Lynne R (Daughter of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum receives excellent care from the staff the girls are always friendly helpful and kind they treat my mum with respect and give her her dignity where needed
My mum has gotten to know the girls that come in by name which is a good thing for her
My mum has gotten to know the girls that come in by name which is a good thing for her
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Review of
HRM Homecare Services - South West
from Michael M (Husband of Client) published on 5 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife's carers always show a high degree of professionalism, care and commitment. They always go above and beyond in ensuring her comfort and safety. They always provide feedback and information on my wife's condition which allows me to act quickly to address any medical situations which may be developing,
such as infections or pressure sores. Overall they provide an invaluable service. I know that my wife is in good hands.
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Review of
HRM Homecare Services - South West
from Elizabeth T (Sister of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The user (my sister) is happy with the support she receives and the staff who provide the support. From my perspective, my sister receives the support she needs at this time. The staff that I have met are caring and considerate.
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Review of
HRM Homecare Services - Central West
from David J (Client) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely first class.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - Central WestThank you for taking the time to complete a review card. It is good to hear you think our service is 1st class, I will pass this onto the care team.
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Review of
HRM Homecare Services - South West
from David N (Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client/ user for 4 months.My usual carers are Caroline and Gubinder and I can't praise them highly enough. They are friendly and professional and I am able to continue to live independently despite suffering
a severe fall and damaging my spine. My quality of life is far better than
a severe fall and damaging my spine. My quality of life is far better than
I could have hoped for following my accident
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your thoughtful review.
We're delighted to hear that Caroline and Gubinder have made such a positive impact on your life. Their friendly and professional approach is exactly what we aim for, and it's wonderful to know their support has helped you maintain your independence after such a serious injury. We're so pleased your quality of life has improved, and well be sure to pass on your kind words to them.
We're delighted to hear that Caroline and Gubinder have made such a positive impact on your life. Their friendly and professional approach is exactly what we aim for, and it's wonderful to know their support has helped you maintain your independence after such a serious injury. We're so pleased your quality of life has improved, and well be sure to pass on your kind words to them.
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Review of
HRM Homecare Services - South West
from James C (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head office via phone or email and are dealt with in good time by staff.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your kind review.
Were glad to hear your mum is happy with the service and that there have been no recent issues. Its also great to know that any adjustments have been easy to arrange and handled promptly by the office team. We appreciate your feedback and will continue to provide reliable, responsive care.
Were glad to hear your mum is happy with the service and that there have been no recent issues. Its also great to know that any adjustments have been easy to arrange and handled promptly by the office team. We appreciate your feedback and will continue to provide reliable, responsive care.
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Review of
HRM Homecare Services - South West
from Harry W (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care provided as agreed in the schedule. Contact made when my mum is not in at the agreed time showing genuine concern. My mum is happy with the carers and the service that they provide, twice every day.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your positive feedback.
We're pleased to hear that care is being delivered as scheduled and that the team shows genuine concern when your mum is unavailable. It's great to know she is happy with the carers and the support provided during her twice-daily visits. We'll continue striving to maintain this standard of care and communication.
If you ever have any questions or suggestions, please don't hesitate to get in touch.
We're pleased to hear that care is being delivered as scheduled and that the team shows genuine concern when your mum is unavailable. It's great to know she is happy with the carers and the support provided during her twice-daily visits. We'll continue striving to maintain this standard of care and communication.
If you ever have any questions or suggestions, please don't hesitate to get in touch.
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Review of
HRM Homecare Services - Falkirk
from M J (Daughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are very pleasant and understanding towards service user. Only problem service user has is they are use to regular carers, then they move on. We have tried explaining they will not get same carers all the time.
They gets very anxious on a wednesday and sunday, as these are shower days. Although
They gets very anxious on a wednesday and sunday, as these are shower days. Although
extra time has been given for shower days, the carers (not all of them)can be in and out within 20minutes sometimes less. The service user feels rushed and not dried properly. This matter was brought up previously had and the senior management informed me she had checked the carers sign on times and these were fine. I explained to management, I myself witnessed the time the carer entered and exited the property and this was no consistent with the allocated time.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - FalkirkThank you for your feedback. We're glad the service user finds carers pleasant and understanding. We acknowledge concerns about carer consistency and are doing our best to minimise disruptions.
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Review of
HRM Homecare Services - South West
from Ann M (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the service that my mother has received from HRM since she was recently discharged from hospital. Due to the service she has been able to live at home and feel safe in her own house.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestWe're very glad to hear that your mother is feeling safe and supported at home after her hospital discharge. It's always our goal to provide compassionate, reliable care that helps our clients maintain independence and dignity in the comfort of their own homes.We appreciate your positive comments and will be sure to share them with our team. If there's ever anything more we can do to support your family, please don't hesitate to get in touch.
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Review of
HRM Homecare Services - Falkirk
from A M (Friend of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication, the staff are very helpful and I am aware that I can call the office anytime
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - FalkirkWere so pleased to hear that youre happy with the care your loved one is receiving. Our team is dedicated to providing respectful and thorough support, and its wonderful to know that their efforts in making her feel clean, comfortable, and safe are being noticed and appreciated.Its also great to hear that you feel confident reaching out to the office whenever needed were always here to help. Thank you again for your trust in us.
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Review of
HRM Homecare Services - Central West
from Sarah B (Niece of Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly and very helpful.
Reply from DIANE TINLINE, Director at HRM Homecare Services - Central WestMany thanks for taking the time to compliment the organisation and our staff. I will pass on your compliments to the workers who care for your uncle.Kind regards
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Review of
HRM Homecare Services - Central West
from Yvonne M (Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very satisfied with the care I receive, as it has always been with care and dignity. The girls are absolutely fantastic, and nothing is too much for them.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Central WestJust wanted to say a big thank you for leaving us a review online! We really appreciate you taking the time to share your experience-it truly helps us grow and continue doing what we love.Your feedback means a lot, and we're so glad we are able to support you to continue living at home
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Review of
HRM Homecare Services - South West
from W B (Brother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke many years ago. The care given is of great value to the family as initially they were very stretched. My brother now has a greater quality of life acknowledging his
limitations and we have a whiteboard in the kitchen for who visits daily and sets up his dinner for him together with his carer visits each day to assist him with breakfast/lunch and his medication.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South WestThank you so much for taking the time to leave a review online. We truly appreciate your feedback and supportit means a lot to us!Your input not only helps us improve, but it also helps others learn more about what we do. We're grateful for your time and kind words.
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Review of
HRM Homecare Services - South West
from M H (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you very much for taking the time to fill in the review card. HRM is pleased that our lovely support staff are providing you with the quality of care you deserve.
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Review of
HRM Homecare Services - South West
from K M (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
in the kitchen where they can leave me messages and a shopping list
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you for taking the time to fill in the review card. It is a pleasure to provide your Dad with the care he deserves. HRM are delighted that our fabulous support workers are making him feel comfortable. I will pass on your compliments to the relevant support staff.
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Review of
HRM Homecare Services - Falkirk
from D N (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything is cool.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - FalkirkThank you for your positive feedback. I will pass this on to the relevant support staff.
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Review of
HRM Homecare Services - Falkirk
from Allison B (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy overall with all my carers and I don't have a problem.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - FalkirkThank you very much for taking the time to fill in the review card. HRM is delighted that you are experiencing a positive service from our dedicated support staff. I will pass on your lovely comments.
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Awards / Recognitions (2)
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Frequently Asked Questions about HRM Homecare Services Ltd
Costs for home care providers owned by HRM Homecare Services Ltd
Average costs for home care provided by HRM Homecare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by HRM Homecare Services Ltd, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £26.76 |
| Live-in Care (weekly) | £970 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does HRM Homecare Services Ltd own?
HRM Homecare Services Ltd own 3 Agencies.
Which HRM Homecare Services Ltd Agencies have the highest review score?
HRM Homecare Services - South West, HRM Homecare Services - Central West & HRM Homecare Services - Falkirk have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services Ltd to verify any information. View our terms and conditions. HRM Homecare Services Ltd has a Platinum Service – more info.