Home Care Providers Owned by HRM Homecare Services Ltd
9.5
Group Review Score
(the average from all locations with a review score)
HRM Homecare Services Ltd Locations (3)
HRM Homecare Services - South West
9.7
130 reviews
29 - 31 Blairtummock Place, Glasgow G33 4EN
"No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head…" Read all 130 reviews
HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services - Central West
9.6
63 reviews
75 London Road, Kilmarnock KA3 7BP
"All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly…" Read all 63 reviews
HRM Homecare Services is an award winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - Central West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services - Falkirk
9.3
8 reviews
Castlelaurie Industrial Estate, Ironworks Business Centre, Falkirk FK2 7XF
"Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication,…" Read all 8 reviews
HRM Homecare has supported users of care services and their families to live independent lives across Central Scotland for over 25 years. The support services can work alongside the client by taking over some of those responsibilities and pressures… Read more about HRM Homecare Services - Falkirk
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services Ltd Reviews (201)
9.5
HRM Homecare Services Ltd has a Group Review Score of 9.5 (9.526) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.
Review of
HRM Homecare Services - South West
from David N (Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client/ user for 4 months.My usual carers are Caroline and Gubinder and I can't praise them highly enough. They are friendly and professional and I am able to continue to live independently despite suffering
a severe fall and damaging my spine. My quality of life is far better than
a severe fall and damaging my spine. My quality of life is far better than
I could have hoped for following my accident
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from James C (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head office via phone or email and are dealt with in good time by staff.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Harry W (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care provided as agreed in the schedule. Contact made when my mum is not in at the agreed time showing genuine concern. My mum is happy with the carers and the service that they provide, twice every day.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - Falkirk
from M J (Daughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are very pleasant and understanding towards service user. Only problem service user has is they are use to regular carers, then they move on. We have tried explaining they will not get same carers all the time.
They gets very anxious on a wednesday and sunday, as these are shower days. Although
They gets very anxious on a wednesday and sunday, as these are shower days. Although
extra time has been given for shower days, the carers (not all of them)can be in and out within 20minutes sometimes less. The service user feels rushed and not dried properly. This matter was brought up previously had and the senior management informed me she had checked the carers sign on times and these were fine. I explained to management, I myself witnessed the time the carer entered and exited the property and this was no consistent with the allocated time.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - Falkirk
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Review of
HRM Homecare Services - South West
from Ann M (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the service that my mother has received from HRM since she was recently discharged from hospital. Due to the service she has been able to live at home and feel safe in her own house.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - Falkirk
from A M (Friend of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication, the staff are very helpful and I am aware that I can call the office anytime
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - Falkirk
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Review of
HRM Homecare Services - Central West
from Sarah B (Niece of Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly and very helpful.
Reply from DIANE TINLINE, Director at HRM Homecare Services - Central West
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Review of
HRM Homecare Services - Central West
from Yvonne M (Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very satisfied with the care I receive, as it has always been with care and dignity. The girls are absolutely fantastic, and nothing is too much for them.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Central West
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Review of
HRM Homecare Services - South West
from W B (Brother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke many years ago. The care given is of great value to the family as initially they were very stretched. My brother now has a greater quality of life acknowledging his
limitations and we have a whiteboard in the kitchen for who visits daily and sets up his dinner for him together with his carer visits each day to assist him with breakfast/lunch and his medication.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from M H (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from K M (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
in the kitchen where they can leave me messages and a shopping list
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - Falkirk
from D N (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything is cool.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk
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Review of
HRM Homecare Services - Falkirk
from Allison B (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy overall with all my carers and I don't have a problem.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk
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Review of
HRM Homecare Services - South West
from I F (Daughter of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed,
always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from L S (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - Falkirk
from Moria D (Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very satisfied with the care and attention I receive from my carers. They are very friendly and helpful, which is very much appreciated so I have no complaints whatsoever.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk
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Review of
HRM Homecare Services - South West
from C D (Daughter of Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well.
The girls are very pleasant & friendly & also support her needs at the same
The girls are very pleasant & friendly & also support her needs at the same
time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
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Review of
HRM Homecare Services - South West
from R B (Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, would recommend!
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - South West
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Review of
HRM Homecare Services - Central West
from K A (Client) assisted by family/friend published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using HRM Homecare Services since July 2024, and I am very grateful for the care I receive by their professional team. During their daily visits, they spare no effort in delivering their very best. They are friendly and patient, and most importantly, they know how to treat me with dignity.
I can't thank them enough for the wonderful service they provide.
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - Central West
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Review of
HRM Homecare Services - Central West
from K S (Daughter-in-law of Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care package provided by HRM allows my relative to remain safe in their own home. Staff are always friendly and compassionate. We have a regular team, so we recognise who they are and they take time and effort to get to know my relative beyond the care plan basics and are able to recognise and alert
us when things are a bit "off" or not quite right. Office staff are kind and helpful and able to help us make changes to the care plan as needed and support us when medical needs change. Thank you all.
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - Central West
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Awards / Recognitions (2)
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Frequently Asked Questions about HRM Homecare Services Ltd
Costs for home care providers owned by HRM Homecare Services Ltd
Average costs for home care provided by HRM Homecare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by HRM Homecare Services Ltd, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £26.76 |
| Live-in Care (weekly) | £970 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does HRM Homecare Services Ltd own?
HRM Homecare Services Ltd own 3 Agencies.
Which HRM Homecare Services Ltd Agencies have the highest review score?
HRM Homecare Services - South West, HRM Homecare Services - Central West & HRM Homecare Services - Falkirk have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services Ltd to verify any information. View our terms and conditions. HRM Homecare Services Ltd has a Platinum Service – more info.