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Home Care Providers Owned by HRM Homecare Services Ltd

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by HRM Homecare Services Ltd
HRM Homecare Services is a home care agency offering care and support to clients in the West and Southwest.

Person-centred care is offered by a highly skilled and motivated staff team who help people to remain living in their homes independently for as long as possible.

Staff are selected that are kind and compassionate and who have a strong background in care.

All candidates are CRB and fully reference checked before being selected. They then have to undergo extensive training.

Dignity and respect are at the centre of all care provided by the team.

HRM Homecare Services Ltd Locations (3)

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3 Home Care Providers owned by HRM Homecare Services Ltd
HRM Homecare Services - South West

29 - 31 Blairtummock Place, Glasgow G33 4EN 

9.7 126 reviews
"My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke…"   Read all 126 reviews

HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.76 / hour
  • Live-in Care from £970 / week
HRM Homecare Services - Central West

75 London Road, Kilmarnock KA3 7BP 

9.6 63 reviews
"All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly…"   Read all 63 reviews

HRM Homecare Services is an award winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - Central West

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.76 / hour
  • Live-in Care from £970 / week
HRM Homecare Services - Falkirk

Castlelaurie Industrial Estate, Ironworks Business Centre, Falkirk FK2 7XF 

9.3 7 reviews
"Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication,…"   Read all 7 reviews

HRM Homecare has supported users of care services and their families to live independent lives across Central Scotland for over 25 years. The support services can work alongside the client by taking over some of those responsibilities and pressures… Read more about HRM Homecare Services - Falkirk

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.76 / hour
  • Live-in Care from £970 / week

HRM Homecare Services Ltd Reviews (196)

9.5

HRM Homecare Services Ltd has a Group Review Score of 9.5 (9.533) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to HRM Homecare Services Ltd
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Review of

HRM Homecare Services - Falkirk

from A M (Friend of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication, the staff are very helpful and I am aware that I can call the office anytime
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from Sarah B (Niece of Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly and very helpful.
Reply from DIANE TINLINE, Director at HRM Homecare Services - Central West

Many thanks for taking the time to compliment the organisation and our staff. I will pass on your compliments to the workers who care for your uncle.Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from Yvonne M (Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care I receive, as it has always been with care and dignity. The girls are absolutely fantastic, and nothing is too much for them.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Central West

Just wanted to say a big thank you for leaving us a review online! We really appreciate you taking the time to share your experience-it truly helps us grow and continue doing what we love.Your feedback means a lot, and we're so glad we are able to support you to continue living at home

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from W B (Brother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke many years ago. The care given is of great value to the family as initially they were very stretched. My brother now has a greater quality of life acknowledging his
limitations and we have a whiteboard in the kitchen for who visits daily and sets up his dinner for him together with his carer visits each day to assist him with breakfast/lunch and his medication.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South West

Thank you so much for taking the time to leave a review online. We truly appreciate your feedback and supportit means a lot to us!Your input not only helps us improve, but it also helps others learn more about what we do. We're grateful for your time and kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from M H (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for taking the time to fill in the review card. HRM is pleased that our lovely support staff are providing you with the quality of care you deserve.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from K M (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
in the kitchen where they can leave me messages and a shopping list
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you for taking the time to fill in the review card. It is a pleasure to provide your Dad with the care he deserves. HRM are delighted that our fabulous support workers are making him feel comfortable. I will pass on your compliments to the relevant support staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Falkirk

from D N (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is cool.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you for your positive feedback. I will pass this on to the relevant support staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Falkirk

from Allison B (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy overall with all my carers and I don't have a problem.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you very much for taking the time to fill in the review card. HRM is delighted that you are experiencing a positive service from our dedicated support staff. I will pass on your lovely comments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from I F (Daughter of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed,
always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for taking the time to fill in the review card. HRM is delighted that your Dad is receiving quality care from our dedicated support workers and office staff. I will inform the relevant staff of your positive feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from L S (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you for taking the time to fill in the review card. Your positive comments will be passed on to the relevant carers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Falkirk

from Moria D (Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care and attention I receive from my carers. They are very friendly and helpful, which is very much appreciated so I have no complaints whatsoever.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you very much for taking the time to fill in the review card. HRM are delighted that the carers are providing you with the care that you deserve. I will pass your positive feedback onto the relevant carers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from C D (Daughter of Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well.
The girls are very pleasant & friendly & also support her needs at the same
time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from R B (Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, would recommend!
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - South West

Thank you for taking the time to provide an excellent review, I will pass your compliments on to the staffkind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from K A (Client) assisted by family/friend published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using HRM Homecare Services since July 2024, and I am very grateful for the care I receive by their professional team. During their daily visits, they spare no effort in delivering their very best. They are friendly and patient, and most importantly, they know how to treat me with dignity.
I can't thank them enough for the wonderful service they provide.
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - Central West

Thank you very much for the lovely review. We are delighted that your experience with HRM Homecare. I have passed your compliments to the staff on your behalf.Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from K S (Daughter-in-law of Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care package provided by HRM allows my relative to remain safe in their own home. Staff are always friendly and compassionate. We have a regular team, so we recognise who they are and they take time and effort to get to know my relative beyond the care plan basics and are able to recognise and alert
us when things are a bit "off" or not quite right. Office staff are kind and helpful and able to help us make changes to the care plan as needed and support us when medical needs change. Thank you all.
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - Central West

thank you for taking the time to provide HRM with a lovely review, which is greatly appreciated. We will ensure that your kind words are conveyed to the staff .kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from Margo T (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the service provided to my mum. All carers are lovely and have built up a relationship with her. All are competent and reliable. No concerns.
The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from Michele O (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had carers coming in 4 times a day since being discharged from hospital Nov 24. HRM staff have been first class. The same carers providing care for mum means consistency for mum & this enables carers to get to know mum & address her needs too.
The app is great for family members to review
feedback & also provide feedback/comments.
As a family we can't thank HRM staff enough for the care they provide for mum.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you for taking the time to fill in the review card. HRM are delighted that your Mum is experiencing the quality of care that she deserves from our wonderful support workers. I will pass on your positive comments to the relevant support staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - South West

from Angela S (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The service we have experienced has been appropriate to the needs of my Dad .
The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for your positive feed back. The Care Officers always strive to be as helpful as possible and always ensure that the service users outcomes are met. I will pass on your compliment to the relevant Care Officer.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from C T (Wife of Client) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with the service that HRM Homecare services provided to my husband. In addition to making meals, the carer provided companionship and ensured that my husband was safe and comfortable.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you for taking the time to fill in the review form. HRM are delighted with the positive feedback with regard to your husbands carers. Our wonderful carers take pride in providing a quality service. I will ensure the relevant carers are made aware of your positive feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

HRM Homecare Services - Central West

from F W (Sister of Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reliable provision of care visits twice per day. Excellent empathy of carers to brother with reduced mobility and several disabilities. Tagtronics App a real bonus to view how visit has gone; feedback and time of entry + leaving.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you for taking the time to fill in the review form. HRM are delighted that your brother and yourself are experiencing a quality service from HRM. I will pass on your positive feedback to the relevant team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (2)

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Frequently Asked Questions about HRM Homecare Services Ltd

Costs for home care providers owned by HRM Homecare Services Ltd

Average costs for home care provided by HRM Homecare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by HRM Homecare Services Ltd, based on 3 out of their 3 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £26.76
Live-in Care (weekly) £970
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does HRM Homecare Services Ltd own?

HRM Homecare Services Ltd own 3 Agencies.

Which HRM Homecare Services Ltd Agencies have the highest review score?

HRM Homecare Services - South West, HRM Homecare Services - Central West & HRM Homecare Services - Falkirk have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services Ltd to verify any information. View our terms and conditions. HRM Homecare Services Ltd has a Platinum Service – more info.