Home Care Provider Owned by HRM Homecare Services Ltd in Glasgow City
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Glasgow City for HRM Homecare Services Ltd are showing below.
View the details of all 3 locations (with 207 reviews) owned by HRM Homecare Services Ltd
HRM Homecare Services Ltd Locations in Glasgow City (1)
HRM Homecare Services - South West
9.7
136 reviews
29 - 31 Blairtummock Place, Glasgow G33 4EN
"My mum receives excellent care from the staff the girls are always friendly helpful and kind they treat my mum with respect and give her…" Read all 136 reviews
HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services Ltd Reviews in Glasgow City (136)
9.5
HRM Homecare Services Ltd has a Group Review Score of 9.5 (9.494) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.
Review of
HRM Homecare Services - South West
from G F (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the service.All carers are efficient, kind and aware of needs. Carers take the time to get to know the client and their family.
Management have liaised with daughter and the App allows us to know the name of the carer ahead of the visit.
Management have liaised with daughter and the App allows us to know the name of the carer ahead of the visit.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from M H (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall care given is good, some of the girls are better at the job than others. The timings have been a bone of contention especially at night in the last month 4 times I put my mother to bed so I hope that settles down as I know you have a problem recruiting staff.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Colin H (Son of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is full of praise for the carers. Any interaction I've had had been very positive. Your carers go beyond the standard of the previous careers in that they will put the washing machine on, hang the washing on a clothes horse etc and they wash dishes, empty bins etc which means my visits are more
me visiting mum than just doing household chores.
I've no idea how it why we were transferred to your company but I'm really glad she was.
I've no idea how it why we were transferred to your company but I'm really glad she was.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Lynne R (Daughter of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum receives excellent care from the staff the girls are always friendly helpful and kind they treat my mum with respect and give her her dignity where needed
My mum has gotten to know the girls that come in by name which is a good thing for her
My mum has gotten to know the girls that come in by name which is a good thing for her
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Michael M (Husband of Client) published on 5 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife's carers always show a high degree of professionalism, care and commitment. They always go above and beyond in ensuring her comfort and safety. They always provide feedback and information on my wife's condition which allows me to act quickly to address any medical situations which may be developing,
such as infections or pressure sores. Overall they provide an invaluable service. I know that my wife is in good hands.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Elizabeth T (Sister of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The user (my sister) is happy with the support she receives and the staff who provide the support. From my perspective, my sister receives the support she needs at this time. The staff that I have met are caring and considerate.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from David N (Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client/ user for 4 months.My usual carers are Caroline and Gubinder and I can't praise them highly enough. They are friendly and professional and I am able to continue to live independently despite suffering
a severe fall and damaging my spine. My quality of life is far better than
a severe fall and damaging my spine. My quality of life is far better than
I could have hoped for following my accident
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your thoughtful review.
We're delighted to hear that Caroline and Gubinder have made such a positive impact on your life. Their friendly and professional approach is exactly what we aim for, and it's wonderful to know their support has helped you maintain your independence after such a serious injury. We're so pleased your quality of life has improved, and well be sure to pass on your kind words to them.
We're delighted to hear that Caroline and Gubinder have made such a positive impact on your life. Their friendly and professional approach is exactly what we aim for, and it's wonderful to know their support has helped you maintain your independence after such a serious injury. We're so pleased your quality of life has improved, and well be sure to pass on your kind words to them.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from James C (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head office via phone or email and are dealt with in good time by staff.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your kind review.
Were glad to hear your mum is happy with the service and that there have been no recent issues. Its also great to know that any adjustments have been easy to arrange and handled promptly by the office team. We appreciate your feedback and will continue to provide reliable, responsive care.
Were glad to hear your mum is happy with the service and that there have been no recent issues. Its also great to know that any adjustments have been easy to arrange and handled promptly by the office team. We appreciate your feedback and will continue to provide reliable, responsive care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Harry W (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care provided as agreed in the schedule. Contact made when my mum is not in at the agreed time showing genuine concern. My mum is happy with the carers and the service that they provide, twice every day.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestThank you for your positive feedback.
We're pleased to hear that care is being delivered as scheduled and that the team shows genuine concern when your mum is unavailable. It's great to know she is happy with the carers and the support provided during her twice-daily visits. We'll continue striving to maintain this standard of care and communication.
If you ever have any questions or suggestions, please don't hesitate to get in touch.
We're pleased to hear that care is being delivered as scheduled and that the team shows genuine concern when your mum is unavailable. It's great to know she is happy with the carers and the support provided during her twice-daily visits. We'll continue striving to maintain this standard of care and communication.
If you ever have any questions or suggestions, please don't hesitate to get in touch.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Ann M (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the service that my mother has received from HRM since she was recently discharged from hospital. Due to the service she has been able to live at home and feel safe in her own house.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South WestWe're very glad to hear that your mother is feeling safe and supported at home after her hospital discharge. It's always our goal to provide compassionate, reliable care that helps our clients maintain independence and dignity in the comfort of their own homes.We appreciate your positive comments and will be sure to share them with our team. If there's ever anything more we can do to support your family, please don't hesitate to get in touch.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from W B (Brother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke many years ago. The care given is of great value to the family as initially they were very stretched. My brother now has a greater quality of life acknowledging his
limitations and we have a whiteboard in the kitchen for who visits daily and sets up his dinner for him together with his carer visits each day to assist him with breakfast/lunch and his medication.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South WestThank you so much for taking the time to leave a review online. We truly appreciate your feedback and supportit means a lot to us!Your input not only helps us improve, but it also helps others learn more about what we do. We're grateful for your time and kind words.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from M H (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you very much for taking the time to fill in the review card. HRM is pleased that our lovely support staff are providing you with the quality of care you deserve.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from K M (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
in the kitchen where they can leave me messages and a shopping list
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you for taking the time to fill in the review card. It is a pleasure to provide your Dad with the care he deserves. HRM are delighted that our fabulous support workers are making him feel comfortable. I will pass on your compliments to the relevant support staff.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from I F (Daughter of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed,
always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you very much for taking the time to fill in the review card. HRM is delighted that your Dad is receiving quality care from our dedicated support workers and office staff. I will inform the relevant staff of your positive feedback.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from L S (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you for taking the time to fill in the review card. Your positive comments will be passed on to the relevant carers.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from C D (Daughter of Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well.
The girls are very pleasant & friendly & also support her needs at the same
The girls are very pleasant & friendly & also support her needs at the same
time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from R B (Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, would recommend!
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - South WestThank you for taking the time to provide an excellent review, I will pass your compliments on to the staffkind regards
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Margo T (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the service provided to my mum. All carers are lovely and have built up a relationship with her. All are competent and reliable. No concerns.
The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Michele O (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has had carers coming in 4 times a day since being discharged from hospital Nov 24. HRM staff have been first class. The same carers providing care for mum means consistency for mum & this enables carers to get to know mum & address her needs too.
The app is great for family members to review
The app is great for family members to review
feedback & also provide feedback/comments.
As a family we can't thank HRM staff enough for the care they provide for mum.
As a family we can't thank HRM staff enough for the care they provide for mum.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you for taking the time to fill in the review card. HRM are delighted that your Mum is experiencing the quality of care that she deserves from our wonderful support workers. I will pass on your positive comments to the relevant support staff.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
HRM Homecare Services - South West
from Angela S (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service we have experienced has been appropriate to the needs of my Dad .
The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South WestThank you very much for your positive feed back. The Care Officers always strive to be as helpful as possible and always ensure that the service users outcomes are met. I will pass on your compliment to the relevant Care Officer.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (2)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services Ltd to verify any information. View our terms and conditions. HRM Homecare Services Ltd has a Platinum Service – more info.