Home Care Provider Owned by HRM Homecare Services Ltd in Glasgow City
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Glasgow City for HRM Homecare Services Ltd are showing below.
View the details of all 3 locations (with 201 reviews) owned by HRM Homecare Services Ltd
HRM Homecare Services Ltd Locations in Glasgow City (1)
HRM Homecare Services - South West
9.7
130 reviews
29 - 31 Blairtummock Place, Glasgow G33 4EN
"No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head…" Read all 130 reviews
HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.76 / hour
- Live-in Care from £970 / week
HRM Homecare Services Ltd Reviews in Glasgow City (130)
9.5
HRM Homecare Services Ltd has a Group Review Score of 9.5 (9.526) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.
Review of
HRM Homecare Services - South West
from David N (Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client/ user for 4 months.My usual carers are Caroline and Gubinder and I can't praise them highly enough. They are friendly and professional and I am able to continue to live independently despite suffering
a severe fall and damaging my spine. My quality of life is far better than
a severe fall and damaging my spine. My quality of life is far better than
I could have hoped for following my accident
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from James C (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No issues arising in recent period to mention, my mum all happy with service & visits. Any adjustments are very to make by contacting head office via phone or email and are dealt with in good time by staff.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Harry W (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care provided as agreed in the schedule. Contact made when my mum is not in at the agreed time showing genuine concern. My mum is happy with the carers and the service that they provide, twice every day.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Ann M (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the service that my mother has received from HRM since she was recently discharged from hospital. Due to the service she has been able to live at home and feel safe in her own house.
Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from W B (Brother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has a good communication with his carers and is grateful for their assistance as he has mobility problems following a stroke many years ago. The care given is of great value to the family as initially they were very stretched. My brother now has a greater quality of life acknowledging his
limitations and we have a whiteboard in the kitchen for who visits daily and sets up his dinner for him together with his carer visits each day to assist him with breakfast/lunch and his medication.
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from M H (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely fine, no problems with carers. Generally very pleased with the package and regular carers absolutely brilliant.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from K M (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers that are assigned to my dad have been great. They have a great relationship with him and have taken time to know what he's interested in and have a chat and some laughs with him
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
They have also been welcoming and great towards all the family
We have a good way of working and I have a notepad
in the kitchen where they can leave me messages and a shopping list
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Nothing is ever a bother for them. My dad was initially embarrassed due to his amputations and having issues with toileting but they have been great at helping him get over that and feeling comfortable
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from I F (Daughter of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been receiving care from HRM for a few years now, I can't rate them highly enough, the girls do a great job above and beyond at times. I love the continuity, same times same staff team, my dad looks forward to his carers visiting him 4x daily, Office staff are quick to respond if needed,
always found this company to be helpful in every way. My dad is so lucky having them and it puts our minds at ease knowing he is being taken care of to such a high standard
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from L S (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service my dad has had is mainly very good had a couple of hic ups that has all been resolved by the manager and her team of staff Dad has a great bunch of girls coming into him and he feels comfortable with them all sometimes it doesn't show on his part with his Dementia
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from C D (Daughter of Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been receiving care for over a year now. The girls are a great support & couldn't sustain my mum at home without them. They have got to know the family as well as my mum and have got to know my mum & her needs well.
The girls are very pleasant & friendly & also support her needs at the same
The girls are very pleasant & friendly & also support her needs at the same
time. Good communication with the office staff, and easy to get hold of if you need them. Would highly recommend.
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Review of
HRM Homecare Services - South West
from R B (Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, would recommend!
Reply from Suzette Lewis, Service Manager at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Margo T (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the service provided to my mum. All carers are lovely and have built up a relationship with her. All are competent and reliable. No concerns.
The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
The App is a fantastic form of communication which allows my sister and myself how mum is doing 4 times a day.
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Review of
HRM Homecare Services - South West
from Michele O (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has had carers coming in 4 times a day since being discharged from hospital Nov 24. HRM staff have been first class. The same carers providing care for mum means consistency for mum & this enables carers to get to know mum & address her needs too.
The app is great for family members to review
The app is great for family members to review
feedback & also provide feedback/comments.
As a family we can't thank HRM staff enough for the care they provide for mum.
As a family we can't thank HRM staff enough for the care they provide for mum.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Angela S (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service we have experienced has been appropriate to the needs of my Dad .
The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
The care officer who did the review was extremely helpful and gave me some advice on equipment that would assist me moving dad on my own. I appreciated his help & realise he went above and beyond for which I am grateful.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Margaret B (Daughter of Client) published on 5 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are so great. Make both my parents feel at ease. My mum can be a bit fierce and snappy at times but the girls understand her illness and work with her
Such a reliable service and it puts us at ease knowing that they go in daily. Especially due to my work it's difficult to go regularly and
Such a reliable service and it puts us at ease knowing that they go in daily. Especially due to my work it's difficult to go regularly and
tend to them.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from K S (Granddaughter of Client) published on 30 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had the pleasure of using HRM's services for around 5 months now and we can't recommend them enough. Every caregiver we have met has been exceptionally friendly and helpful to our family member who receives the care. On top of providing routine physical care, each and every one of them will
find the time to chat to our family member and always leaves a positive impression. Thank you HRM for your wonderful services!
Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Francis C (Client) published on 16 July 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have a great rapport with my regular carers, both morning and afternoon. I look forward to seeing them and they uplift my spirits. I have requested additional times with my regular carers and if this can be met that would be perfect. I also have good relations with the office staff who can be very
accommodating.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from Janet M (Daughter of Client) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum is happy with the service provided.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from J B (Daughter of Client) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is provided with excellent care. HRM Homecare Services and staff are always friendly and helpful. Staff are trustworthy and very professional. The family overall has established a good, warming relationship with staff.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Review of
HRM Homecare Services - South West
from L M (Daughter of Client) published on 26 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepfather receives great care from the carers. Communication is great and they inform us with all relevant information. Having the app really helps to keep us informed at all times. My stepfather is happy with all the carers that visit him.
Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West
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Awards / Recognitions (2)
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