Only the locations & reviews in Ayrshire for HRM Homecare Services Ltd are being shown.
"Could not better Homecare everything is excellent and it deserves 10 stars not 5 in every respect...."Read all 64 reviews
HRM Homecare Services is an award winning provider of care and support, caring for people in Scotland for over 30 years. Their aim is to enhance quality of life by providing personalised care & support.... Read more
Care ProvidedHRM Homecare Services Ltd has a Group Review Score of 9.5 (9.533) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.
it deserves 10 stars not 5 in every respect.
Client is very happy with the care he receives.
The care I get is very good, and each carer is fantastic. Nothing is a bother to them; they are polite and very caring.
Absolutely first class.
Thank you for taking the time to complete a review card. It is good to hear you think our service is 1st class, I will pass this onto the care team.
All staff, from carers to management, are so professional and caring. My uncle looks forward to them coming in, always smiling and friendly and very helpful.
Many thanks for taking the time to compliment the organisation and our staff. I will pass on your compliments to the workers who care for your uncle.Kind regards
I have been using HRM Homecare Services since July 2024, and I am very grateful for the care I receive by their professional team. During their daily visits, they spare no effort in delivering their very best. They are friendly and patient, and most importantly, they know how to treat me with dignity. I can't thank them enough for the wonderful service they provide.
Thank you very much for the lovely review. We are delighted that your experience with HRM Homecare. I have passed your compliments to the staff on your behalf.Kind regards
The care package provided by HRM allows my relative to remain safe in their own home. Staff are always friendly and compassionate. We have a regular team, so we recognise who they are and they take time and effort to get to know my relative beyond the care plan basics and are able to recognise and alert us when things are a bit "off" or not quite right. Office staff are kind and helpful and able to help us make changes to the care plan as needed and support us when medical needs change. Thank you all.
thank you for taking the time to provide HRM with a lovely review, which is greatly appreciated. We will ensure that your kind words are conveyed to the staff .kind regards
I was very happy with the service that HRM Homecare services provided to my husband. In addition to making meals, the carer provided companionship and ensured that my husband was safe and comfortable.
Thank you for taking the time to fill in the review form. HRM are delighted with the positive feedback with regard to your husbands carers. Our wonderful carers take pride in providing a quality service. I will ensure the relevant carers are made aware of your positive feedback.
Reliable provision of care visits twice per day. Excellent empathy of carers to brother with reduced mobility and several disabilities. Tagtronics App a real bonus to view how visit has gone; feedback and time of entry + leaving.
Thank you for taking the time to fill in the review form. HRM are delighted that your brother and yourself are experiencing a quality service from HRM. I will pass on your positive feedback to the relevant team.
The last six month period my mother has had good regular care visits with no issues. Her care works out best when it's the same group of carers and not new faces.
Thank you for filling in the review card. HRM are delighted that your mother is receiving the best care possible from our dedicated carers. I will ensure the relevant carers are aware of your positive feedback.
Very happy with care given to my brother. The two regular carers have a good relationship with him.
Thank you so much for your positive feedback. I will pass on this feedback to the relevant staff members. The carers take so much pride in providing a high level of care.
My mum and I both appreciate all the care, help and support given by you on a daily basis. Your assistance is essential to allow my mum to continue to live at home as independently as she can. It is also a source of comfort to all the family knowing she is receiving such good care.
I cleaned, dressed and helped mum up then gave her tea and toast. Had I been unable to drop in that day at that time Mum would have been in wet bed hungry and thirsty for several hours. This is not an isolated incident and has been raised with the Operations Manager. Investigation ongoing.
Always on top of their jobs and happy to go the extra mile for clients. Both regular attendees are first class and provide courteous and top service in a pleasant and discreet manner. They are a pleasure to do business with.
Staff arrive promptly, are friednly and have a very good relationship of trust with the client.
I have always felt that staff working for HRM Homecare have attended to my mother's needs in a caring and respectful manner. I am kept up to date with any issues which might occur. The app is a useful tool as I do not live close to my mum and I know when she was visited by the carers (who and when). Overall positive experience.
Thank you for completing our review, I am happy to hear the service is going well. I will pass your thanks onto the team.
I find my carers to be kind, caring and considerate.
Thank you for completing the review card, I will pass on your thanks to your care team.
Very happy with the service provided.
Thank you very much for taking the time to fill in the review card. HRM are delighted that you are very happy with the service provided by our wonderful carers and office staff.
The carers provide a good service to my mum and give us, her family, a sense of security and that she is being cared for.
Thank you very much for taking the time to fill in the review form. HRM are very happy that your mum is experiencing a positive service from our wonderful carers. I will ensure that the relevant carers are contacted to let them know of the positive feedback.
Excellent service, consistently punctual, friendly and attentive.
Thank you for taking time to review our service. I will pass on your kind words to your care team.
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